TROY UNIVERSITY
MASTER SYLLABUS
SORRELL COLLEGE OF BUSINESS
EMBA 6673
Operations Management
Prerequisites
EMBA 5501.
Description
An analysis of the conditions under which production and management of goods and services
take place in business organizations with attention to the delineation of roles played by
management and labor in carrying out production and application of selected quantitative
techniques used in production.
Objectives
On completion of the course, the student should be able to:
1. Describe the concept of value and the role it plays in each step of the total process diagram.
2. Apply forecasting models, inventory models, statistical process control, and sampling plans
to business scenarios.
3. Discuss the relationship of the production organization to marketing, finance, accounting,
and engineering.
4. Discuss the relationship of quality to manufacturing technology, product design, inspection
plans, and business strategy.
5. Determine optimal ways to design, supply, and run processes to convert inputs to outputs.
6. Discuss how relationships in the supply chain affect quality, responsiveness, and risk.
7. Differentiate between economy of scope and economy of scale.
8. Compute economic order quantities.
9. Apply operations management strategies to business objectives in an apt scenario.
Purpose
To combine management theory with the quantitative methods that support the optimization of
those processes that create value and operate under constrained resources. EMBA General
Management concentration requirement.
Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the
instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook.
The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the
same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by
faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance.
1 August 2005
Master Syllabus: EMBA 6673
2
Approved Texts
Meredith, J. R., & Shafer, S. M. (2005 or current). Operations management for MBAs (3rd ed.).
Hoboken, NJ: Wiley.
Supplements
Cavanaugh, R. R., Neuman, R. P., & Pande, P. S. (2005 or current). What is design for six
sigma? (1st ed.). Boston, MA: McGraw-Hill.
Evans, J. R., & Lindsay, W. M. (2005 or current). An introduction to six sigma and process
improvement (1st ed.). Mason, OH: Thomson/South-Western.
Troy State University Faculty Handbook (2001): Section 3.8.2.8 [extract]—22 essential elements of the syllabus (somewhat modified for space):
a.
b.
c.
d.
e.
f.
g.
Course title
Course number
Term
Instructor
Prerequisites
Office hours
Class days, times
h.
i.
j.
k.
Classroom location n. Grading methods,
Office location
criterion weights,
Office telephone
make-up policy,
Course description,
mid-term grade
objectives
reports
l. Text(s)
o. Procedure, course
m. Other materials
requirements
p. General supports
r. Additional services u. Cheating policy
(computer works,
(Americans with
v. Specialization
writing center)
Disabilities Act,
requirements
q. Daily assignments,
other statements)
(certification,
holidays, add/drop s. Absence policy
licensure, teacher
& open dates, dead t. Incomplete-work
competencies)
day, final exam
policy