personality What Is Personality? Organized movement on the human system (self + body) that define its own ability to interact with environment. Self-concept: The image that the individual see himself. It is composed of two levels:(I and self). self-esteem: the degree to which people like or dislike themselves. - Physical Appearance of the individual behavior affect others - Values and attitudes enables (help) a person to understand himself. - Interaction with the environment determines the view of people. Determinants of personality: Heredity Environment Attitude Determinants of personality: Heredity: Is a personal traits (characteristics) passed for an individual's from the parents. These characteristics are fixed but the environment can affect and modify them. Environment: Develop the personality, but in the limits of their heredity. Attitudes: Can change personality. Certain conditions may result in a change in the individual's personality to adapt with her. Personality characteristics: Qualities that could predict (forecast) the behavior of the individual when faced with a situation Protective behavior and styles: the natural reaction is to protect oneself when attacked so feel mentally stable. protective behavior styles are: Justification, Repression, Compensation, Lying. Personality , job satisfaction and performance: You can define the characteristics of personality that contribute to the performance of employee. It benefits the organization in the (expected behavior of individuals + understanding + reduce the costs resulting from unwanted behavior +forecast the reactions of employee). Example: absenteeism can be explained by studying the personal qualities (stress) attitudes and values Attitudes Definition: Attitudes are generally positive or negative views of a person, place, thing, or event. understanding the attitudes of the individual facilitates the following: 1 - identifying the causes which push him to a particular behavior(imposition of leader, subordinate, external environment). 2 - forecast her behavior if you know his attitudes. attitudes and values Factors affecting the attitudes: Environmental factors: the cultural environment that interacts with the individual (family + school + media+ Customs and traditions). specific factors: (experience +Instruction + culture + perception + ability to analyze + the marge of its independence). attitudes and values Factors affecting the attitudes: Factors related to situation: a positive attitude: the person take positive attitude about all people that help him to satisfy their wishes (goals). A negative attitude: person's Take a negative attitude of all people and things that inhibit the achievement of its objectives (aggressive + try again or withdrawal). Attitudes Change in attitudes: The development of culture, and the level of education. New experiences. the objectives of organization system are different to the personal objectives. Joining groups that have different goals. Media + publicity. Change the circumstances and the desires to satisfy the wants. Values Definition: Value is a concept that describes the beliefs of an individual or culture. Types of values include ethical values, doctrinal values (political, religious), social values Values The importance of values : Personal values affect the way that manager see(look) individuals and groups so the values of individuals are affected by personal relationships,. The values of manager affect the decision to resolve its problems. Values determine work ethic and the behavior patterns. values direct person to deal with others. Knowing the values of individuals helps organization to forecast their behavior