CHAPTER1 OF OB

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Organizational behavior and Management
Personality and values
Attitudes and job satisfaction
Perception and individual decision making
Motivation concepts
Foundations of group behavior
Communication (Selected concepts)
Basic approach to leadership (Selected concepts)
Power and politics (Selected concepts)
Conflict and negotiation (Selected concepts)
Organizational Culture (Selected concepts)
Organizational change and stress management (Selected concepts)
ORGANIZATIONAL BEHAVIOR
AND MANAGEMENT
An organization is
a collection of
people who work
together to achieve
individual and
organizational
goals.
Management is the process of planning,
organizing, leading, and controlling an
organization’s human, financial,
material, and other resources to increase
its effectiveness.
Any person who supervises one or more
subordinates. They make decisions,
allocate resources, and direct the
activities of others to attain goals.
Management Functions
Figurehead
Liaison
Disseminator
Entrepreneur
Resource allocator
Leader
Monitor
Spokesperson
Disturbance handler
Negotiator
Conceptual Skills: The ability to
analyze and diagnose a situation.
Human Skills: The ability to
understand, work with, lead, and
control the behavior of other
people and groups.
Technical Skills: The ability to
apply specialized knowledge or
expertise.
Organizational behavior
(OB) is the study of
factors that affect how
individuals and groups act
in organizations and how
organizations manage
their environments.
Psychology
Many psychological theories dealing
with learning, perception, personality,
emotions, attitude and stress have been
applied in OB to understand workrelated phenomena such as leadership,
motivation, job satisfaction,
absenteeism, turnover….
Social Psychology
Many of the concepts and theories about
groups( communication, conflicts,
politics, decision making…)used in OB
are origins in the field of Social
Psychology.
Sociology
Their greatest contribution to OB is
through their study of groups in
organizations, particularly formal and
complex organizations.
Anthropology
Anthropologists work on cultures and
environments; for instance, they have
helped us understand differences in
fundamental values, attitudes, and
behavior among people in different
countries and within different
organizations.
Organizational Level
Group Level
Individual
Level
 Facing workplace/ Employment
Relationships
 Changing Social/ Cultural
Environment
 Evolving Global Environment
 Advancing Information Technology
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