POA
A ROLE PLAY
Targets not met….
Exhausted completely
Getting married !!!!!
Bored out…
Is your boss killing you
Going out on a date !!!
I need a break …..
GOD HELP ME …….
IMPORTANT MEETING NOT PREPARED WITH
PRESENTATION….
Kids not well …
Husband gone out…
You are fired
STRESS
• Stress is the general term applied to the
pressures people feel in life.
• Stress is also defined as emotional
disequilibrium.
3 stages of stress
• Alarm – The stressor mobilizes the
internal stress system
Eg – making your heartbeat and breath faster, making
you sweat, leaving you cold with hands and feet,
leaving your mouth dry, having butterflies in stomach ,
making you feel rejected,
• Resistance
• Exhaustion
What is Job Stress
• JS – can be defined as harmful physical
and emotional responses that can occur
when the requirements of the job do not
match the capabilities or needs of the
worker.
• Job Stress can lead to injury or poor
health
A Model of Stress
TYPICAL CAUSES OF STRESS ON THE JOB
• A Sense of Powerlessness
Your Job Description
A Square Peg in a Round Hole
Traumatic Events on the Job
Work Setting
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Poor quality supervision
Insecure job climate
Role conflict and ambiguity
Differences between company values
Change
Design of tasks – heavy workload, infrequent rest breaks, long work hours /
shift work hours, hectic and routine tasks that have little inherent meaning
and do not utilize employees skills
• Eg -BPO , IT industry , Government Offices, Universities
• Career Concerns
Extreme products of stress
BURN OUT
• Extreme product of stress is burnout
• A situation in which the employees are emotionally
exhausted, become detached from their clients and their
work and feel unable to accomplish their goals
• Counselors, health care professionals, social workers,
air traffic controllers, customer service reps, stock
brokers, BPO, ITES
• TRAUMA
It occurs following a major threat to ones security.
It could be natural disaster, an organizational crisis,
dramatic employee abuse by the employer or
personal job loss
Workplace Trauma – Disintegration of employees self
concepts and beliefs in their capabilities
Causes from harassment at work, wrongful termination,
discrimination or an employee’s perceived incapacity to
meet evolving performance expectations
STRESS MANAGEMENT
• INDIVIDUAL APPROACH
Relaxation
Meditation
Time Management
Exercise
Pampering your self and family
Biofeedback – which is a measurement tool for learning recognizing, and responding to
muscle and skin activity
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Humour / Laughter
Rehydrate
Brisk Walk –Self Talk
Crying
Cat Nap/ Power Nap
Make a Cuppa
Stress Management
• Organizational Approach
1.Identify the problem
Hold group discussions, design an employee survey, measure employee
perceptions of job conditions, stress, health and satisfaction, collect
objective data, analyze and identify problems
2. Design and Implement Interventions
Target the source of stress for change, Propose and prioritize
intervention strategies, communicate planned interventions to
employees, implement them
3. Evaluate interventions
Conduct short term and long term employee interventions,
measure and evaluate employee perceptions and refine the
strategies if needed.
4. Formation of coworkers support groups
5. Stress Management Counselor
6. Good Gym & Recreational Facilities
STRESS MANAGEMENT PLAN
• The following things stress me out the
most
1.
2.
I can tell I am feeling stress because the
following things happen to my body
1.
When I am feeling stresses I have found the
following things help me
1.
TIPS to Manage your Stress
• I will try to avoid the things that stress me
when I can
• I will listen to my body , and when it feels
under stress, I will try to avoid the cause.
• I will practice the relaxation techniques
that have worked for me in the past
• And I will remember to remain flexible and
try different things to reduce my stress
THERAPIES FOR STRESS MANAGEMENT
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Biofeedback
Reflexology
Naturopathy
Music Therapy
Aroma Therapy
Nutrition Therapy