Protect commercial interest and competitive advantage for telecommunications operations

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4945 version 4
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Protect commercial interest and competitive advantage for
telecommunications operations
Level
3
Credits
2
Purpose
This unit standard is for people who currently are, or will be, involved in
protecting new or enhanced telecommunications information, products, or
services for competitive advantage.
People assessed as competent in this unit standard are able to recognise the
necessary requirements for protection of information, products, or services;
and the retention of that protection.
Subfield
Telecommunications
Domain
Telecommunications - Provide Goods and Services
Status
Registered
Status date
28 July 1995
Date version published
25 January 2008
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
General Range
Information: strategic plans, service and product plans, designs, processes and
procedures, concepts, theories, expertise, standards.
Products and services: prototypes, models, network traffic, customer applications, eg
telephones, multiplexing, private automatic branch telephone exchange, consultancy,
software, hardware, internal and external telecommunications plant, transmission
equipment, antennas.
 New Zealand Qualifications Authority 2016
4945 version 4
Page 2 of 3
Elements and performance criteria
Element 1
Protect commercial interest and competitive advantage of information, products, or
services.
Performance criteria
1.1
New or enhanced telecommunications information, products, or services are
registered with relevant agencies.
Range
1.2
Confidentiality of telecommunications information, products, or services is
agreed with customers, suppliers, and staff.
Range
1.3
customers – internal, external.
Information relating to new or enhanced telecommunications information,
products, or services is available only to authorised personnel.
Range
1.4
government, patent.
management, developers, or other personnel with a need to know.
Telecommunications information, products, or services are physically masked to
prevent unauthorised replication.
Range
encoding, encryption.
1.5
Where joint development of new or enhanced telecommunications information,
products, or services occurs, ownership and protection of organisational interest
are established and agreed before development begins.
1.6
Documentation relating to new or enhanced telecommunications information,
products, or services is filed and maintained in a secure environment.
1.7
Registers are established and maintained of personnel who hold information
regarding telecommunications information, products, or services.
1.8
Disposal of sensitive information relating to new or enhanced
telecommunications information, product, or service complies with
organisational policies and procedures.
Element 2
Retain competitive advantage of telecommunications information, products, or services.
Performance criteria
2.1
User versions of telecommunication information, products, or services are
maintained as current and previous versions are destroyed.
 New Zealand Qualifications Authority 2016
4945 version 4
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2.2
Confirmation of receipt of telecommunications information, products, or services
by users is received and documented in the agreed format by the agreed time.
2.3
Competitor telecommunications information, products, and services are
identified and reviewed at regular intervals.
Range
monthly, two monthly, no less than quarterly.
2.4
Industry advancements and technology in telecommunications information,
products, and services are identified and reviewed for effectiveness and
efficiency.
2.5
Opportunities for acquisition of competitive information, products, or services
are identified and actioned at a time that optimises maximum commercial
advantage.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016
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