4966 version 5
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Seek, evaluate, and organise telecommunications information for action
Level
3
Credits
6
Purpose
This unit standard is for people who currently work, or intend to work, with
telecommunications information that is required on a day to day basis.
People credited with this unit standard are able to seek and, evaluate, and
organise telecommunications information for action.
Subfield
Telecommunications
Domain
Telecommunications - Management and Operational
Support
Status
Registered
Status date
20 September 2002
Date version published
25 January 2008
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Legislation relevant to this unit standard may include but is not limited to:
Health and Safety In Employment Act 1992, and associated regulations;
Privacy Act 1993;
and all subsequent amendments and replacements.
2
For the purpose of this unit standard:
Information may be technical, legal, statutory, non-technical, health and safety,
personnel, standards, statistical, summary, variance, administrative, financial, or
anecdotal.
Customers may be internal or external to the organisation and may include end
customers and clients of the organisation.
 New Zealand Qualifications Authority 2016
4966 version 5
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Elements and performance criteria
Element 1
Seek and evaluate telecommunications information for action.
Performance criteria
1.1
Identified sources of information are complete, accurate, and reliable.
Range
1.2
typical sources – correspondents, databases, libraries, suppliers,
international and national standards, media, magazines,
periodicals, internal and external publications, colleagues,
seminars, customers.
Identified information sources and methods of access are reviewed at periodic
intervals for usefulness and cost-effectiveness and are recorded.
Range
typical periodic intervals – as required, as agreed, as defined,
monthly, annually, related to the rate of change of information,
related to the business need;
typical methods of access – e-mail, internet, intranet, mail,
magazines, manuals, facsimile, telephone, video, PC networks.
1.3
Selected information is reliable, current, and relevant to business needs.
1.4
Conclusions drawn from relevant information are based on reasoned argument
and available evidence.
Element 2
Organise telecommunications information for action.
Performance criteria
2.1
End-users’ information requirements are identified.
Range
typical end-users include – customers, colleagues, supervisors,
juniors, suppliers.
2.2
Supplied information is easy to understand, and is organised in a format and
timeframe that meets the needs of end-users.
2.3
Information sources and storage are reviewed periodically for currency and
usefulness to end-users.
2.4
Information sources and storage are reviewed periodically for currency and
usefulness to end-user.
 New Zealand Qualifications Authority 2016
4966 version 5
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Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016