25958 version 1
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Level 3
Credits 5
Purpose People credited with this unit standard are able to: prepare to sort baggage; interpret baggage label information and process special baggage; sort baggage according to labelled information; and carry out baggage reconciliation.
Subfield Aviation
Domain
Status
Status date
Date version published
Ramp Operations
Registered
16 October 2009
16 October 2009
Planned review date
Entry information
31 December 2014
Open.
Accreditation Evaluation of documentation and visit by NZQA and industry.
Standard setting body (SSB) ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference 0125
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1 All tasks are to be carried out in accordance with enterprise procedures, the enterprise being the organisation carrying out the work. Enterprise procedures referred to in this unit standard are the applicable procedures found in the following: enterprise exposition; manufacturer publications;
Government and local body legislation; airworthiness authority requirements.
2 Definition
ULD refers to Unit Load Device, which is a generic term for a container loaded into an aircraft.
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New Zealand Qualifications Authority 2020

25958 version 1
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Element 1
Prepare to sort baggage.
Performance criteria
1.1 Protective clothing and safety equipment are worn in accordance with enterprise procedures.
Range may include but is not limited to – high-visibility jacket, ear defenders.
1.2 Baggage trolleys and Unit Load Devices (ULDs) are checked for serviceability in accordance with enterprise procedures.
1.3 Any faults and malfunctions to the baggage trolleys and ULDs are identified and reported in accordance with enterprise procedures.
1.4 Baggage trolleys and ULDs are positioned in accordance with enterprise procedures.
Element 2
Interpret baggage label information and process special baggage.
Performance criteria
2.1 Flight number and destination on baggage labels are identified in accordance with label information and enterprise procedures.
2.2 Special baggage is identified according to label type and processed according to enterprise procedures.
Range types of label may include but are not limited to – priority, crew, oversize, overweight, fragile, dangerous goods.
Element 3
Sort baggage according to labelled information.
Performance criteria
3.1 Baggage is sorted by flight number and destination in accordance with enterprise procedures.
3.2 Baggage is stacked onto baggage trolleys and into ULDs in accordance with enterprise procedures.
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New Zealand Qualifications Authority 2020

25958 version 1
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Element 4
Carry out baggage reconciliation.
Performance criteria
4.1 Baggage reconciliation process is carried out in accordance with enterprise procedures.
Range may include but is not limited to – count bags on trolleys, checking scanner to confirm bag count, checking system.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard.
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New Zealand Qualifications Authority 2020