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Level 4
Credits 6
Purpose People credited with this unit standard are, for a conventions and incentives industry special event, able to: assess client venue requirements; research venue selection; and evaluate venue arrangements.
Subfield Tourism
Domain
Status
Status date
Date version published
Tourism Conventions and Incentives
Registered
19 March 2010
19 March 2010
Planned review date
Entry information
31 December 2015
Open.
Accreditation Evaluation of documentation and visit by NZQA and industry.
Standard setting body (SSB) ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference 0078
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1 Assessment against this unit standard must take place in a conventions and incentives industry workplace when appropriate situations arise, or in a training provider environment if simulated workplace conditions are able to be provided that reflect the standards of a conventions and incentives industry workplace.
2 Definitions
Conference and/or convention refers to a formal meeting or assembly of attendees for consultation, discussion, or for some special or occasional purpose.
Conventions and incentives industry refers to organisations involved in the management, marketing, or implementation of conventions, conferences, or incentives.
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Incentive is a global management tool that uses a reward to motivate and/or recognise participants for increased levels of performance in support of organisational goals.
Industry practice refers to the expected standards of performance required of a professional working in the conventions and incentives industry. An indication of criteria for standards may include but is not limited to – documented workplace policies and procedures, industry codes of practice, and drafted constitutions and/or codes of ethics of industry associations, such as those produced by the following:
Meetings and Events Australia (MEA), Sydney, http://www.meetingsevents.com.au.
International Congress and Convention Association (ICCA), Amsterdam, http://www.iccaworld.com.
International Association of Professional Congress Organisers (IAPCO), London, http://www.iapco.org.
Society of Incentive and Travel Executives (SITE), Chicago, http://www.site-intl.org.
Conventions and Incentives New Zealand (CINZ), Auckland, http://www.conventionsnz.com.
Special event could be a standalone event or may be organised as part of a larger event which may include but is not limited to
– a recreational, sporting, cultural, product launch, familiarisation, social or team building occasion; organised as part of a conference, convention, or incentive. It must include a minimum of 20 people.
Venue refers to any place where a conference, convention, or incentive is held.
3 A list of recommended texts can be found at http://www.tcc.co.nz/ATTTO.
4 The client brief will be supplied to the candidate.
Element 1
Assess client venue requirements for a conventions and incentives industry special event.
Performance criteria
1.1 Client needs are verified in accordance with the client brief.
1.2
Element 2
Client needs are analysed in terms of venue requirements and suitability for the special project.
Research venue selection for a conventions and incentives industry special event.
Range three venues.
Performance criteria
2.1 Information on venues is researched in terms of their ability to meet client requirements.
Range may include but is not limited to information from
– regional tourism office, convention bureau, directories, feedback.
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2.2 A selection of venues is compiled and evaluated against the criteria set in the client brief.
Range may include but is not limited to – capabilities, limitations, standards, budget, location, security, infrastructure, accessibility, facilities.
2.3 Venues are briefed of client requirements according to the requirements detailed in the client brief.
2.4
2.5
Quotes are obtained and evaluated against client requirements.
Element 3
Site inspections are carried out and site suitability is determined in accordance with client brief.
Evaluate venue arrangements for a conventions and incentives industry special event.
Range three venues.
Performance criteria
3.1 Venue arrangements are evaluated against client requirements in accordance with industry practice.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard.
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New Zealand Qualifications Authority 2020