NZQA Expiring unit standard
21924 version 4
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Title
Describe consumer/tangata whai ora rights in mental health support
work
Level
4
Credits
4
Purpose
People credited with this standard are able to describe:
selected human rights principles and legal issues in mental
health support work; consumer/tangata whai ora rights in
general and within mental health; and how to promote
consumer/tangata whai ora rights in mental health support
work.
Classification
Mental Health > Support of Mental Health Consumers/Tangata
Whai Ora
Available grade
Achieved
Explanatory notes
Version 3 of this unit standard was republished in March 2012 to update the last date for
assessment for superseded versions to 31 December 2014.
1
Glossary
Laws and codes related to rights include but are not limited to: Code of Health and
Disability Services Consumer's Rights; Mental Health (Compulsory Assessment and
Treatment) Act 1992 (only Part VI); New Zealand Bill of Rights Act 1990; service
provider codes of conduct.
The Code of Health and Disability Services Consumer's Rights can be downloaded
from:
http://www.hdc.org.nz/
Laws that address discrimination include but are not limited to Human Rights Act
1993 and NZ Bill of Rights Act 1990.
Laws and codes related to confidentiality and privacy include but are not limited to:
Official Information Act 1982, Privacy Act 1993, Code of Health and Disability
Services Consumer's Rights, Health Information Privacy Code 1994, service provider
codes of conduct.
The Health Information Privacy Code can be downloaded from:
http://privacy.org.nz/the-privacy-act-and-codes/codes-of-practice/health-informationprivacy-code/
Codes of conduct related to mental health include but are not limited to service
provider codes of conduct and professional association codes of conduct or ethics.
The following New Zealand Standards also set standards of conduct for mental
health support workers:
a
New Zealand Standards (NZS) 8143:2001 Health and Disability Sector
Standard – Te Awarua o te Hauora;
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
b
2
21924 version 4
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New Zealand Standard (NZS) 8143:2001 National Mental Health Sector
Standard – He Whariki Oranga Hinengaro.
Other statutes related to mental health include but are not limited to: Criminal
Justice Act 1985, Domestic Violence Act 1995, Health Act 1956, New Zealand
Public Health and Disability Act 2000, Health and Disability Services (Safety)
Act 2001, Health and Safety in Employment Act 1992, Injury Prevention,
Rehabilitation, and Compensation Act 2001, Protection of Personal and
Property Rights Act 1988.
Resources may include but are not limited to:
a
Bell, Sylvia A.; Brookbanks, Warren J. 1998. Mental health law in New Zealand.
Wellington: Brookers.
b
MacKenzie, Sarah; Shirlaw, Nicola. 2002. Mental health and the law: A legal
resource for people who experience mental illness. Wellington: Published for
the Wellington Community Law Centre by Educational Resources.
c
Mental Health Commission. 2001. Recovery competencies for New Zealand
mental health workers. Wellington: Mental Health Commission (in particular,
Recovery Competency 5).
d
Mental Health Commission. 1999. Protecting your health information: A guide to
privacy issues for users of mental health services. Wellington: Mental Health
Commission.
Resources c and d are available on the Mental Health Commission's website at:
http://www.mhc.govt.nz
e
Privacy Commissioner. July 2000; 2nd ed. On the record: A practical guide to
health information privacy. Auckland: Office of the Privacy Commissioner.
f
United Nations Universal Declaration of Human Rights, and the Principles for
the protection of persons with mental illness and the improvement of mental
health care, which may be downloaded from:
http://www.un.org/en/documents/udhr/
g
United Nations. The standard rules on the equalization of opportunities for
persons with disabilities; which may be downloaded from:
http://www.un.org/disabilities/default.asp?id=87
Outcomes and evidence requirements
Outcome 1
Describe selected human rights principles and legal issues in mental health support work.
Evidence requirements
1.1
International rights instruments are outlined in terms of their role as an
international guide to human rights within mental health.
Range
Universal Declaration of Human Rights; United Nations Principles
for the protection of persons with mental illness and the
improvement of mental health care; United Nations The standard
rules on the equalization of opportunities for persons with
disabilities.
Evidence is required of two international rights instruments.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
21924 version 4
Page 3 of 4
1.2
The concepts of right to treatment, right to refuse treatment, and informed
consent are outlined in relation to the principle of consumer/tangata whai ora
self-determination.
1.3
The definition of mental disorder and the process of compulsory assessment
and treatment are described according to the provisions of the Mental Health
(Compulsory Assessment and Treatment) Act 1992.
Range
evidence is required of the definition of mental disorder, and the
aspects of the compulsory assessment and treatment process that
impact on the responsibilities of a mental health support worker.
Outcome 2
Describe consumer/tangata whai ora rights in general and within mental health.
Evidence requirements
2.1
Consumer/tangata whai ora rights are described according to laws and codes
related to rights.
Range
evidence is required in relation to two laws or codes related to
rights.
2.2
Consumer/tangata whai ora rights are described according to one law that
addresses discrimination.
2.3
Consumer/tangata whai ora rights are described according to laws and codes
that address confidentiality and privacy.
Range
2.4
evidence is required in relation to the Health Information Privacy
Code 1994 and one other law or code that addresses
confidentiality and privacy.
Consumer/tangata whai ora rights are described according to one code of
conduct related to mental health.
Outcome 3
Describe how to promote consumer/tangata whai ora rights in mental health support work.
Evidence requirements
3.1
The role of mental health support workers is described in terms of educating
consumers/tangata whai ora about their rights and advocating on their behalf
within mental health services and their wider social context.
3.2
Complaints procedures and Health and Disability Commission advocates are
described in terms of how consumers/tangata whai ora can access and use
them to affirm their rights.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
Range
21924 version 4
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evidence is required in relation to Health and Disability
Commission advocates and the complaints procedures of one
service provider.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 October 2005
31 December 2016
Review
2
18 March 2011
31 December 2016
Rollover
3
17 November 2011
31 December 2016
Republication
3
13 March 2012
31 December 2016
Rollover
4
22 May 2014
31 December 2016
Consent and Moderation Requirements (CMR) reference
0150
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016