NZQA Expiring unit standard
13433 version 6
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Title
Support a consumer/tangata whai ora to implement their recovery
plan in mental health support work
Level
4
Credits
12
Purpose
People credited with this unit standard are able to: support the
consumer/tangata whai ora to develop a recovery plan; support
the consumer/tangata whai ora to implement their recovery
plan; and support the consumer/tangata whai ora to evaluate
their recovery plan.
Classification
Mental Health > Support of Mental Health Consumers/Tangata
Whai Ora
Available grade
Achieved
Explanatory notes
1
Glossary
Consumer/tangata whai ora is used as a generic term to denote people who are
users of mental health services. They may be referred to by various descriptive
terms in the range of mental health settings.
Characteristics and needs of the consumer/tangata whai ora may be physical,
spiritual, or mental. Characteristics and needs include: age and stage of
development; culture; disability; gender; health status; language; sexual orientation;
and needs for physical comfort, safety, and privacy.
Mental health support worker refers to the person seeking award of credit in this unit
standard.
The term recovery plan is adopted in this unit standard. It is recognised that different
terms may be used in different assessment contexts. Other common terms are
individual lifestyle plan, individual support plan, and support plan. However, the
essential qualities of a recovery plan are that it is based on the recovery principles
and is created and owned by the consumer/tangata whai ora within their sociocultural context.
Recovery needs may include but are not limited to: accommodation; community
involvement; cultural, domestic and household management; education and training;
health and personal care; income; living skills; mobility; parenting; personal and
social development; recreation; rehabilitation; religious and spiritual; vocational and
employment.
The recovery principles may be expressed in a range of ways, but for the purposes of
this unit standard, they are defined as follows:
a
Recovery is based on the fact that people can recover from mental illness.
b
Recovery is born out of hope.
c
Recovery is a journey defined by the individual.
d
Recovery needs a supportive environment to thrive.
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e
f
g
h
i
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13433 version 6
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Recovery involves individuals redefining who they are in the presence of a
psychiatric label.
Recovery is an active and ongoing process.
Recovery is a non-linear journey.
Recovery skills can be learnt.
Recovery involves a person educating themself about their illness.
Recovery involves dealing with both internalised and external stigma and
discrimination.
2
Assessment notes
Support of the consumer/tangata whai ora by the candidate is in accordance with a
framework for mental health support work that is based on the recovery principles or
other holistic or cultural approaches to recovery.
The following applies to the performance of all outcomes of this unit standard. All
activities must comply with:
a
service provider guidelines, protocols, staff manuals, strategic plans, kawa,
tikanga;
b
Mental Health Commission. 2001. Recovery competencies for New Zealand
mental health workers. Wellington: Mental Health Commission (all Recovery
Competencies);
c
relevant cultural, legislative, and regulatory requirements, which include but are
not limited to: Code of Health and Disability Services Consumers’ Rights 1996;
NZS 8134:2001, Health and Disability Sector Standards; Health and Disability
Services (Safety) Act 2001; Health and Safety in Employment Act 1992; Human
Rights Act 1993; Official Information Act 1982; Privacy Act 1993.
3
People awarded this unit standard demonstrate confidentiality in their relationship
with the consumer/tangata whai ora and family or whānau. The limits of
confidentiality are set according to criteria that include but are not limited to –
legislation, codes of conduct, and service provider guidelines. These may include
but are not limited to – the Official Information Act 1982; Privacy Act 1993; and codes
of practice issued by the Privacy Commissioner. Service provider guidelines means
the guidelines of the service provider where the assessment against this unit
standard is taking place.
4
Sources for the recovery approach include:
a
Mental Health Commission. 2001. Recovery competencies for New Zealand
mental health workers. Wellington: Mental Health Commission.
Note: this unit standard includes aspects of all of the recovery competencies.
To locate further relevant sources, people should refer to the bibliographic
references for each competency in Section C of this publication.
b
http://www.mentalhealthrecovery.com/
Note particular attention should be paid to publications by Mary Ellen Copeland
and Charles Rapp that are either included on or referenced by this web page, or
in the Recovery competencies for New Zealand mental health support workers
(op. cit.).
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SSB Code 101814
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NZQA Expiring unit standard
13433 version 6
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Outcomes and evidence requirements
Outcome 1
Support the consumer/tangata whai ora to develop a recovery plan.
Range
support may include but is not limited to – challenge, encouragement,
explanation, information, suggestions.
Evidence requirements
1.1
Support focuses on assisting the consumer/tangata whai ora to identify potential
components of their recovery plan.
Range
1.2
components may include but are not limited to – goal (the overall
aim or object of the plan); recovery needs to be addressed in the
plan; tasks to be completed and skills required to achieve the goal
or recovery needs; support required to implement the plan;
evaluation.
Support focuses on assisting the consumer/tangata whai ora to choose the
components of their recovery plan.
Range
assistance may include but is not limited to – co-creating and
exploring alternatives, providing information, referral to other
services.
Evidence is required of three forms of assistance.
1.3
Support focuses on assisting the consumer/tangata whai ora to identify and
define the mental health support worker's role in the recovery plan.
1.4
Support is provided without bias or pressure.
Outcome 2
Support the consumer/tangata whai ora to implement their recovery plan.
Evidence requirements
2.1
Support is provided in accordance with the mental health support worker's role
in the recovery plan.
2.2
Support is provided in accordance with the characteristics and needs of the
consumer/tangata whai ora.
2.3
Any misunderstanding about the boundaries of the mental health support
worker’s role is corrected with the consumer/tangata whai ora immediately this
becomes apparent to the mental health support worker.
2.4
Where personal advocacy needs are identified with the consumer/tangata whai
ora, advocacy strategies are chosen and carried out according to agreement
with the consumer/tangata whai ora.
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advocacy strategies may include but are not limited to –
accompanying the consumer/tangata whai ora as a supporter,
individual advocacy on behalf of the consumer/tangata whai ora,
negotiation, letter.
Evidence is required of one advocacy strategy.
Range
2.5
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Where warning signs or triggers are evident, the consumer/tangata whai ora is
supported to take action in accordance with the relevant provisions in their plan.
plan may include but is not limited to – care plan, clinical plan,
recovery plan.
Range
Outcome 3
Support the consumer/tangata whai ora to evaluate their recovery plan.
Evidence requirements
3.1
The consumer/tangata whai ora is supported to evaluate implementation of their
recovery plan in terms of progress in achieving the goal and components.
3.2
Any amendments to the recovery plan are in accordance with the outcomes of
the evaluation.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
11 February 1998
31 December 2014
Revision
2
16 December 2002
31 December 2014
Review
3
26 October 2005
31 December 2014
Review
4
18 March 2011
31 December 2014
Rollover
5
17 November 2011
31 December 2014
Republished
5
13 March 2012
31 December 2014
Rollover
6
24 October 2014
31 December 2016
Consent and Moderation Requirements (CMR) reference
0150
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
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Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
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