NZQA registered unit standard
4687 version 7
Page 1 of 5
Title
Prepare management plans for commercial and industrial properties
Level
5
Purpose
Credits
5
This unit standard is for property managers in the commercial
property management sector of the real estate industry.
People credited with this unit standard are able to:
–
maintain records of operating expenses and disburse
operating expenses;
–
plan and schedule maintenance of systems and services,
and oversee maintenance;
–
arrange and supervise repairs to services and systems;
–
demonstrate understanding of requirements for insurance
of commercial properties; and
–
conduct property inspections, prepare inspection reports,
ensure compliance conditions are met, and arrange
Warrants of Fitness.
Classification
Real Estate > Residential and Commercial Property
Management
Available grade
Achieved
Explanatory notes
1
References
Building Act 2004;
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Financial Transactions Reporting Act 1996;
Fire Service Act 1975;
Goods and Services Tax Act 1985;
Health and Safety in Employment Act 1992;
Human Rights Act 1993;
Overseas Investment Act 2005;
Overseas Investment Regulations 2005;
Privacy Act 1993;
Real Estate Agents Act 2008;
Resource Management Act 1991;
Unit Titles Act 2010;
and all subsequent amendments and replacements.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4687 version 7
Page 2 of 5
2
Definitions
Common Law is also known as case law – judgements made by courts, rather than
laws written by parliament. Judgements relating to the duties of an ‘agent’ may be
applicable to this unit standard.
Industry requirements mean all actions must comply with relevant professional body
standards, legislation, codes of professional conduct and client care, and approved
guides. Legislation is available from http://www.legislation.govt.nz and codes of
professional conduct and client care, and approved guides are available from
http://www.reaa.govt.nz.
Approved guides mean the two approved guides developed by the Real Estate
Agents Authority covering an agency agreement and a sale and purchase
agreement. These are available from http://www.reaa.govt.nz.
A Warrant of Fitness ensures that the specified systems stated in the compliance
schedule are performing and will continue to perform, to the performance standards
for those systems that are set out in the relevant building consent. Refer to Building
Act 2004 s108.
Health and safety requirements mean those requirements in the Health and Safety in
Employment Act 1992 that promote the prevention of harm to all people at work, and
others in, or in the vicinity of, places of work.
Plain English is language that either does not use industry-specific words, or that
limits or explains industry-specific words so that people outside the real estate
industry can more easily understand.
3
Common Law judgements relating to the duties of an ‘agent’, property managers, or
body corporate secretaries may be applicable to this unit standard.
4
Assessment
This unit standard must be assessed on the basis of evidence of demonstrated
performance in the workplace or in simulated work situations designed to draw upon
similar performance to that required in the workplace.
5
Evidence must be presented of meeting the required standard of management for
two different types of commercial properties.
Outcomes and evidence requirements
Outcome 1
Maintain records of operating expenses and disburse operating expenses.
Evidence requirements
1.1
Records of operating expenses and disbursements of operating expenses are
maintained consistent with lease agreements and industry requirements.
Outcome 2
Plan and schedule maintenance of systems and services, and oversee maintenance.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4687 version 7
Page 3 of 5
Evidence requirements
2.1
The maintenance of systems and services is planned and scheduled, consistent
with lease agreements, health and safety requirements, and industry
requirements.
2.2
The maintenance of systems and services is overseen, consistent with lease
agreements, health and safety requirements, and industry requirements.
Outcome 3
Arrange and supervise repairs to services and systems.
Evidence requirements
3.1
Knowledge of health and safety requirements is explained and the need for
repairs to be carried out consistent with territorial authority health and safety
requirements.
3.2
Knowledge of rights and obligations of landlords is explained and the need for
repairs is in keeping with the lease agreement.
3.3
Repairs by tradesmen to services and systems are checked to ensure that they
have been made in accordance with lease agreements, relevant building codes,
local authority regulations, and industry requirements.
Outcome 4
Demonstrate understanding of requirements for insurance of commercial properties.
Evidence requirements
4.1
Insurance requirements for owners, property managers, and property
management companies are explained in terms of risk management.
Range
4.2
insurance requirements may include but are not limited to –
material damage, loss of rents, public liability, disaster.
Communication skills are used to ensure owner understanding of key insurance
terms.
Range
communication skills may include but are not limited to – clarifying,
listening, questioning, paraphrasing, reflection of feeling and
content, summarising.
Outcome 5
Conduct property inspections, prepare inspection reports, ensure compliance conditions
are met, and arrange Warrants of Fitness.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4687 version 7
Page 4 of 5
Evidence requirements
5.1
Inspection and reporting processes and procedures are consistent with
compliance schedules, the Building Act 2004, and industry requirements.
5.2
Inspection is conducted in accordance with compliance schedules, the Building
Act 2004, and industry requirements.
5.3
Inspection reports are prepared in plain English and in accordance with industry
requirements.
5.4
Warrants of Fitness are obtained and displayed.
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
27 July 1995
31 December 2013
Review
2
18 November 1997
31 December 2013
Review
3
19 January 1999
31 December 2013
Revision
4
14 March 2003
31 December 2013
Review
5
18 December 2006
31 December 2013
Review
6
12 February 2010
31 December 2013
Rollover and
Revision
7
16 August 2012
N/A
Consent and Moderation Requirements (CMR) reference
0003
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
4687 version 7
Page 5 of 5
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation at
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016