7996 version 4
28-Jun-16
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
level:
6
credit:
9
planned review date:
June 2006
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: prepare
an analysis of the social policy, structure, or service delivery;
generate strategies to effect change in the social policy,
structure, or service delivery; facilitate planning to effect
change in the social policy, structure, or service delivery; and
facilitate implementation of strategies to effect change in the
social policy, structure, or service delivery.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
implement Te Tiriti o Waitangi in the social services
according to the authority and resources available to
them, and are able to demonstrate application of this
competence to the context of assessment for this unit
standard (for further clarification, please refer to Unit
7928, Implement Te Tiriti o Waitangi in the social
services).
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
2
Glossary
Community may include but is not limited to: a
community of interest, a community of locality, a
cultural community, a kin group. People awarded credit
for this unit standard demonstrate competence in one
context.
Concerns, issues, or needs may be cultural, economic,
educational,
emotional,
psychological,
physical,
spiritual, social, structural, or political, or related to age,
gender, or sexual orientation. People awarded credit
for this unit standard demonstrate competence in one
context, with any combination of the above factors.
Facilitation method(s) may include but are not limited
to: group discussion, hui, individual dialogue, oral
opinion, oral presentation, written opinion, written
presentation, seminar, workshop, written report.
Facilitation role(s) may include but are not limited to:
co-ordinator, educator, enabler, facilitator, leader,
presenter, researcher.
Identified concerns, issues, or needs may include but
are not limited to: alternative care, community issues,
criminal justice, disabilities, economic development,
employment, environmental issues, families and
whānau, health care, housing and land, human rights,
iwi development, legal issues, planning, poverty,
psychiatric care, recreation, safety, sexuality, social
crisis and change, social policy and services, social
structures, alcohol and drug issues, Te Tiriti o Waitangi
relationships.
Key people may include but are not limited to people
within a family or whānau, hapū, iwi, group, agency, or
organisation who are given the authority or mana to
speak on behalf of those people by virtue of their
position, expertise, or knowledge. Where a community
of locality is the focus, key people include those
identified from a cross section of individuals and
organisations that provide services to the community of
locality.
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
Nature of the group or community is determined by
reference to factors that may include but are not limited
to the age and stage of development, cultures,
developmental needs, disabilities, gender, goals, health
status, interests, kin relationships, language, sexual
orientation, and socio-economic status of the members
of the group or community. People awarded credit for
this unit standard demonstrate competence in one
context, with any combination of the above factors.
Social policies include policies of social service
agencies or organisations, and central or local
government, and "include all those things deliberately
done [.] to promote wellbeing and to limit the effects of
misfortune, primarily in terms of material advantages
and disadvantages."
Acknowledgements to Oliver, W.H. April 1988. "Social
Policy in New Zealand: An Historical Overview". In:
The April Report: Volume 1: New Zealand Today:
Report of the Royal Commission on Social Policy (Te
Komihana A Te Karauna Mo Nga Ahuatanga-A-Iwi).
Wellington: The Royal Commission on Social Policy: p
3.
Structures may include but are not limited to: cultural,
economic, ideological, and kin structures; political and
social agencies and organisations; other arrangements
that distribute or process resources or maintain,
manage, govern, or organise society.
3
People awarded credit in this unit standard show that
their actions are guided and supported by valid theory
for social service practice. Evidence is required of
social service theory that is derived from authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work; cultural
theory; practice research.
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
Elements and Performance Criteria
element 1
Prepare an analysis of the social policy, structure, or service delivery.
performance criteria
1.1
The interrelationship of the social policy, structure, or service delivery with other
policies and structures is analysed and explained.
Range:
1.2
other policies and structures include the Tiriti o Waitangi
relationship, and may include but are not limited to - cultural,
gender, economic, historical, political, and social policies and
structures.
The actual or predicted outcomes and impacts of the social policy, structure, or
service delivery on affected people are analysed and explained.
Range:
outcomes and impacts may include but are not limited to outcomes of the social policy or service delivery, positive and
negative impact of the social structure.
1.3
The analysis includes options and recommendations for change to the social
policy, structure, or service.
1.4
Outcomes of the analysis are communicated to the group or community by
facilitation role(s) and method(s) that match the nature of the group or
community.
element 2
Generate strategies to effect change in the social policy, structure, or service delivery.
performance criteria
2.1
Facilitation role(s) and method(s) used to generate strategies match the nature
of the group or community seeking change.
2.2
Facilitation generates strategies according to the analysis of the social policy,
structure, or service delivery and changes.
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
element 3
Facilitate planning to effect change in the social policy, structure, or service delivery.
performance criteria
3.1
Facilitation role(s) and method(s) used to facilitate planning match the nature of
the group or community seeking change.
3.2
Facilitation enables the group or community to evaluate change strategies in
terms of available resources and the potential of the strategies to achieve their
objectives.
Range:
3.3
Facilitation enables the group or community to select change strategies within
parameters established by the group or community.
Range:
3.4
resources may include but are not limited to - accommodation,
alliances for change, cultural expertise, educational, finance,
financial advice, legal advice, legal services, food, grants, people,
technological resources, time, transport, oral resources, written
resources.
parameters may include but are not limited to - culture, values,
and experience of the group or community and of the people with
whom they form alliances; culture, values, and experience of the
people who will implement the change strategies; potential for
effectiveness in achieving objectives; available resources.
Facilitation enables design of a plan that covers essential factors for
implementation of the change strategies.
Range:
essential factors may include but are not limited to - objectives,
resources that are available to meet objectives, time frame,
responsibilities and accountabilities of people who will be involved
in implementing the plan, contingencies, procedures to be
followed in relation to contingencies, methods for evaluating
progress towards achieving the objectives.
element 4
 New Zealand Qualifications Authority 2016
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COMMUNITY WORK
Facilitate strategies to effect change in
social policies, structures, or service
delivery
Facilitate implementation of strategies to effect change in the social policy, structure, or
service delivery.
performance criteria
4.1
Role(s) and method(s) used to facilitate implementation match the nature of the
group or community seeking change and the people implementing the
strategies.
4.2
Facilitation enables implementation of strategies in accordance with the plan.
4.3
Facilitation enables evaluation of strategies using methods that measure
outcomes against the objectives and goals of the participants.
4.4
Where necessary, strategies are revised according to the outcomes of the
evaluation.
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016