NZQA Expiring unit standard
24873 version 3
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Title
Demonstrate knowledge of teamwork and its importance within a
workplace
Level
3
Credits
3
Purpose
People credited with this unit standard are able to demonstrate
knowledge of teamwork and its importance within a workplace.
Classification
Business Operations and Development > People Development
and Coordination
Available grade
Achieved
Explanatory notes
1
Definitions
Team refers to a group of two or more people, one of whom has formal authority to
act as leader, working to achieve a common workplace goal or objective, with the
group having collective responsibility for the outcome.
Teamwork is the joint action by a team to complete a given task.
Team fit is the ability to work well with a team of people who may have diverse
personalities and cultural backgrounds; to operate within organisational norms of
behaviour, manners, dress and language; and show respect for differing systems of
belief in a workplace.
Work team is a team of employees that combine different skills and talents to work
without the usual managerial supervision toward a common purpose or goal.
Forming, storming, norming, and performing are terms used in the team development
model proposed by: B Tuckman, ‘Developmental sequence in small groups’ (1965)
Psychological Bulletin, 636, 384-399.
2
Candidates must be supervised during assessment against this unit standard.
Outcomes and evidence requirements
Outcome 1
Demonstrate knowledge of teamwork and its importance within a workplace.
Evidence requirements
1.1
Different types of work teams are identified in accordance with the operations of
a workplace.
Range
evidence is required for a minimum of two different types of work
team.
NZQA National Qualifications Services.
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
1.2
24873 version 3
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Teamwork is identified that can contribute to the achievement of an individual’s
objectives in the workplace.
Range
evidence is required for a minimum of two different work roles and
objectives.
1.3
Teamwork is identified that can contribute to the achievement of organisational
objectives.
1.4
Potential consequences of dysfunctional teams are identified.
Range
1.5
evidence is required for a minimum of two potential
consequences.
The stages of team development are described.
may include but not limited to – forming, storming, norming, and
performing.
Range
1.6
Team fit is identified in terms of attributes, attitudes, and communication styles
in a workplace setting.
Replacement information
This unit standard and unit standard 24875 have been
replaced by unit standard 27563.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
23 April 2008
31 December 2018
Review
2
17 November 2011
31 December 2018
Rollover
3
15 August 2013
31 December 2018
Consent and Moderation Requirements (CMR) reference
0113
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
NZQA National Qualifications Services.
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
24873 version 3
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Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
NZQA National Qualifications Services.
SSB Code 130301
 New Zealand Qualifications Authority 2016