NZQA Expiring unit standard 11946 version 4 Page 1 of 2 Title Pack customer purchases in a retail or distribution environment Level 1 Credits 1 Purpose People credited with this unit standard are able to: prepare to pack customer purchases; and complete packing of customer purchases, in a retail or distribution environment, in accordance with organisational procedures. Classification Retail, Distribution, and Sales > Sales Transactions Available grade Achieved Explanatory notes 1 Definitions Packing refers to enclosing customer purchases in suitable materials. Packing materials may include but are not limited to: paper, boxes, bags, string, ribbon, tissue, bubble wrap, plastics, foil, adhesive tape. Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace. 2 Evidence is required for packing two different products on two occasions. Outcomes and evidence requirements This unit standard is Prepare to pack customer purchases in accordance with organisational procedures. expiring Evidence requirements Outcome 1 1.1 Work space and equipment used for packing are maintained in a safe and tidy condition. 1.2 Packing materials are replenished and accessible. 1.3 Packing materials selected are relevant for purchased products. Outcome 2 Complete packing of customer purchases in accordance with organisational procedures. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA Expiring unit standard 11946 version 4 Page 2 of 2 Evidence requirements 2.1 Customer's purchases are packed in accordance with customer requirements and organisational procedures. 2.2 Packing minimises waste. 2.3 Safe work practices are used while packing customer purchases. may include but is not limited to – lifting, carrying, cutting, packing. Range 2.4 Purchases are packed within a timeframe that meets customer's expectations. 2.5 Packed customer purchases are free from damage and contamination. This unit standard is expiring. Assessment against the standard must take place by the last date for assessment set out below. Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 31 October 1997 31 December 2013 Review 2 16 December 2005 31 December 2013 Review 3 15 April 2011 31 December 2016 Review 4 21 May 2015 31 December 2016 Consent and Moderation Requirements (CMR) reference 0225 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. This unit standard is expiring Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016