NZQA Expiring unit standard
11946 version 4
Page 1 of 2
Title
Pack customer purchases in a retail or distribution environment
Level
1
Credits
1
Purpose
People credited with this unit standard are able to: prepare to
pack customer purchases; and complete packing of customer
purchases, in a retail or distribution environment, in accordance
with organisational procedures.
Classification
Retail, Distribution, and Sales > Sales Transactions
Available grade
Achieved
Explanatory notes
1
Definitions
Packing refers to enclosing customer purchases in suitable materials.
Packing materials may include but are not limited to: paper, boxes, bags, string,
ribbon, tissue, bubble wrap, plastics, foil, adhesive tape.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
2
Evidence is required for packing two different products on two occasions.
Outcomes and evidence requirements
This unit standard is
Prepare to pack customer purchases in accordance with organisational procedures.
expiring
Evidence requirements
Outcome 1
1.1
Work space and equipment used for packing are maintained in a safe and tidy
condition.
1.2
Packing materials are replenished and accessible.
1.3
Packing materials selected are relevant for purchased products.
Outcome 2
Complete packing of customer purchases in accordance with organisational procedures.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11946 version 4
Page 2 of 2
Evidence requirements
2.1
Customer's purchases are packed in accordance with customer requirements
and organisational procedures.
2.2
Packing minimises waste.
2.3
Safe work practices are used while packing customer purchases.
may include but is not limited to – lifting, carrying, cutting, packing.
Range
2.4
Purchases are packed within a timeframe that meets customer's expectations.
2.5
Packed customer purchases are free from damage and contamination.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
31 October 1997
31 December 2013
Review
2
16 December 2005
31 December 2013
Review
3
15 April 2011
31 December 2016
Review
4
21 May 2015
31 December 2016
Consent and Moderation Requirements (CMR) reference
0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
This unit standard is
expiring
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016