4575 version 5
28-Jun-16
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SNOWSPORT AREA OPERATIONS
Assist with the operation of a chairlift
level:
3
credit:
4
planned review date:
June 2009
sub-field:
Snowsport
purpose:
People credited with this unit standard are able to load and
unload a chairlift, and describe hazardous and/or emergency
procedures.
entry information:
Prerequisites: Unit 4574, Demonstrate knowledge of
snowsport lift operations; and Unit 18100, Demonstrate
knowledge of safety, accident and emergency procedures for
a snowsport area; or demonstrate equivalent knowledge and
skills.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by Sport, Fitness and Recreation
Industry Training Organisation.
special notes:
1
All activities must comply with the policies, procedures,
and requirements of the enterprises involved and any
relevant environmental, legislative and/or regulatory
requirements which include but are not limited to the
Health and Safety in Employment Act 1992 (HSE),
Injury Prevention, Rehabilitation, and Compensation
Act 2001, and their subsequent amendments and
associated regulations. Industry standards for aerial
and surface ropeways are specified in the Approved
Code of Practice for Passenger Ropeways in New
Zealand published by Occupational Safety and Health
Service, 1999; and must be carried out as required
under the Health and Safety in Employment (Pressure
Equipment, Cranes and Passenger Ropeways)
Regulations 1999, and its subsequent amendments.
2
This unit standard may be assessed against in
conjunction with customer service skill assessment, for
example Unit 57, Provide customer service in given
situations.
 New Zealand Qualifications Authority 2016
4575 version 5
28-Jun-16
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SNOWSPORT AREA OPERATIONS
Assist with the operation of a chairlift
3
Company or snowsport area policy and procedures are
instructions to staff that may be documented and
available for reference at each snowsport area in the
form of an operations manual.
4
There are minimum assessor requirements for
assessment against this unit standard. The details of
these requirements are available on the Sfrito website
http://www.sfrito.org.nz/.
Elements and Performance Criteria
element 1
Load and unload a chairlift.
performance criteria
1.1
Lifts are loaded and unloaded to ensure safe working capacity, using controls in
a range of conditions.
Range:
1.2
Load and unload areas are maintained to facilitate passenger loading and
safety.
Range:
1.3
conditions must include – good weather, ideal snow conditions,
ice, high winds, adverse weather.
smooth and free of bumps, continually maintained throughout the
day, clear of all tools and equipment, ramp levels at correct height.
Voice, language, and body language used to convey advice and/or instructions
to the passenger, take into account passenger requirements and situation.
Range:
must include a minimum of two of the following – passengers with
special needs, elderly, small children, beginners, foot passengers.
1.4
Equipment is loaded and unloaded safely and securely, according to snowsport
area policy and procedures.
1.5
Problem situations are resolved according to snowsport area policy and
procedures.
 New Zealand Qualifications Authority 2016
4575 version 5
28-Jun-16
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SNOWSPORT AREA OPERATIONS
Assist with the operation of a chairlift
Range:
situations must include two of – passenger equipment caught,
dropped equipment, fallen or injured passenger, failure to load
and/or unload safely.
1.6
Chairlift queues are set up to optimise loading capacity according to snowsport
area policy and procedures.
1.7
Chairlift queues are managed according to snowsport area policy and
procedures.
Range:
1.8
use of voice and body language, customer relation skills,
maintenance of safety and queue system objectives, passengers
with special needs.
Passenger lift tickets are requested, checked and actioned in accordance with
snowsport area policy and procedures.
element 2
Describe hazardous situations and emergency procedures.
performance criteria
2.1
Emergency procedures for dealing with potential chairlift problems are
described in terms of snowsport area policy and procedures, and in terms of
manufacturer's operating instructions.
Range:
2.2
Damaged or unsafe lift equipment is identified and the procedure for its
exclusion from use is described according to snowsport area policy and
procedures.
Range:
2.3
fire with regard to chairlift operation, derailment on a chairlift, high
winds affecting chairlift operation, a slipped grip on chairlift, broken
and/or damaged carriers, power loss, carriage limits reached,
overspeed, rollback, loss of tension, lightning, earthquake,
avalanche;
may include – lahar.
equipment may include – chair slats, chair restraints, side arms,
guide fingers, missing components of equipment.
Description covers conditions when normal stop, emergency stop, service stop,
and speed control are used.
 New Zealand Qualifications Authority 2016
4575 version 5
28-Jun-16
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SNOWSPORT AREA OPERATIONS
Assist with the operation of a chairlift
Comments on this unit standard
Please contact the Sport, Fitness and Recreation Industry Training Organisation
info@sfrito.org.nz if you wish to suggest changes to the content of this unit standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0050 which can be accessed at
http://www.nzqa.govt.nz/site/framework/search.html.
 New Zealand Qualifications Authority 2016