DATE: SEPTEMBER 26, 2013
LOCATION: SACRAMENTO HALL ANNEX
TIME START: 1:30 PM TIME END: 2:30 PM
MEMBERS PRESENT
DEDE BROOKS
ELENA COMPO
GINA LOMBARDO
JOEY MARTINEZ
NORMAN KWONG
EDELSA REYES
ANDREW STIFFLER
SARAH WHYTE
MEMBERS ABSENT
SUZANNE BRACAMONTE
OTHERS PRESENT
AGENDA ACTIONS
RECOGNIZE OUTGOING MEMBERS;
WELCOME NEW MEMEBRS
The START meeting began with a brief recognition of our departing START members, Janie Xiong and Robyn Pitts. Their service and contributions were valued and we appreciate all of the effort they put into their tenure on the committee.
START then welcomed the newest members of the team, Edelsa Reyes, and
Dede Brooks. Sarah went over the roles and responsibilities of START members, and both Edelsa and Dede look forward to contributing.
SUMMER NEWSLETTER DEBRIEF &
FEEDBACK
Many START members shared their feedback from the latest newsletter:

The newsletter seems to get better with each issue.

Professional looking with lots of interesting stories.

Good navigation in the online version.

Have the opportunity to learn something new each time.

Make sure photos are captioned to help readers easily identify people.
FALL NEWSLETTER TOPIC SUMMARY START members discussed several ideas for the fall semester newsletter, which is scheduled to publish late October, early November.

Cover the volunteers who helped out at SFSC and UTAPS at the beginning of the semester. Many people helped out in other ABA offices to assist with the high volume of students/customers.

Book Review: Norman mentioned that his colleague, Angel Thayer, has a book that she would like to report on, The Happiness Project. o Other book ideas include: Daytripper, Who Moved My Cheese,

ABA STRATEGIC PLAN
REDEFINE THE POSSIBLE
 and Now, Discover Your Strengths
Green related news, including efforts to increase recycling on campus, as well as other campaigns and projects from Facilities Sustainability.
The SPQI website is a great resource for finding and reading about the strategic goals of each office, as well as updates and progress towards those goals.
Templates are also available for offices to keep standardized formatting in their goal-record keeping.
Tools, tips, and guides provide info on customer service, including resources from Dennis Snow’s January presentation, as well as resources for lean process improvement.
The recent President’s address discussed the new goals and details of Redefine the Possible. “Leadership begins here.” is officially being phased out.
Andrew and Sarah shared with START members the proposed proper usage of
Redefine the Possible in logos, business cards, and email signature lines. Public
Affairs is applying for a trademark for Redefine the Possible through UEI. A website will be launched to communicate the standards and a timeline for removing “Leadership begins here.” from e-mails, website and collateral.
WEBSITE MIGRATION UPDATE
REPORT OF ACCOMPLISHMENTS
ABA has one of the largest websites on campus, with over 25 distinctive units and departments. We have completed migration and redesign, with the exception of Risk Management Services. In August, Risk Management Services websites (rms.csus) became unavailable due to a security concern from IRT. The server was taken down, and with it went all of Risk Management’s websites.
Sarah and Andrew worked quickly to restore service to some of their associated web applications, and build two pages, Environmental Health and Safety, and
Workers’ Compensation. These pages are now available. All associated RMS forms are still available via the ABA Forms page. Templates have been created and are on standby once IRT releases the server.
Future goals: improve search results for ABA-related queries, and reduce/remove dead links.
The proposed outline for of contents for the 2012/2013 Report of
Accomplishments is underway. There will be a continued focus on staff accomplishment, similar to the 2011/2012 report.
Some topics that may be pertinent are:

Campus master planning process

Sustainability programs
START members offered the following suggestions.

Integrate the bicycle task force into the master planning story

Money dedicated to Facilities Services projects (Sarah said that this would qualify for the 2013/14 report, as it represents resources allocated in this year’s budget.
UPCOMING MEETINGS AND EVENTS Sarah shared with the group the number of upcoming meetings and events within, and related to ABA:


Master Plan Forums: Design Concepts – October 30/31
Leadership Awards: Nominations begin September 30 and the awards

will be presented on November 15 th (deadline changed to October 18)



ABA Staff Professionals: Nov. 18 1:30-3:30, Alumni center
Coffee & Conversation: Nov. 19 1:30-3:30, Sac 161

ABA Appreciation Luncheon: Dec. 18 11:30-1:00, Alumni Center

BPRT: October 22, 9-11, Redwood Room
Next START meeting, tentatively December 12, 2-3, Sac 161
RECORDED BY: ANDREW STIFFLER 10/1/2013