FAQ Question 1. What is "Takaful Ta'awuni"? Answer: Takaful Taawuni is a collective effort, consistent with Sharia guidelines, by members of a group to share any harm or loss that may befall any member of the group. Takaful Taawuni emerged from an ancient practice on the Arabian peninsula of mutual cooperation and assistance among members of a tribe. The root word "Kafala" means to guarantee and Takaful (a noun) is derived from the verb "Takafala" which means committing one's self to avert the loss of somebody. "Ta'awun" means mutual assistance-helping our fellow muslims, either by aid, support or monetary help. Therefore, a Takaful system is a group of individuals who contribute collectively in order to share the harm or loss that may fall upon any member of the group. Question 2. Is all insurance Haram and prohibited in Islam because Risk Protection (insurance) is against Tawakkul, a total dependence upon Allah (swt)? Answer: No, because no human action changes the Will of Allah (swt) for our destiny. Whether a person has insurance/Takaful or not has no effect on future events. However, we are urged to take precautions…..just as we make provisions prior to starting our journey. In Hadith narrated by Anas bin Malik when an Arab Bedouin asked Prophet Muhammed (PBUH), "Shall I leave my camel untied and seek Allah's protection on it, or should I tie it?" The Holy Prophet replied, " Tie your camel and then depend upon Allah (swt)." [as quoted by Sunan at Tarmizi, 1981] Question 3. What are the key elements of Takaful Ta'awuni? Answer: A Takaful system of risk protection consists of the following elements: Sharia compliance in Takaful operations and investments Financial and Risk sharing under the principle of Ta'awun Contract Holders are owners of the "common risk pool" Contributions include Tabarru', or donations for mutual assistance to the needy members of the group Application of ethics and full disclosure Question 4. How does Takaful Taawuni (Islamic Life insurance) differ from conventional life insurance? Answer: Major differences include: Application of mutual or cooperative risk-sharing principles incorporated into the ne'aa, or intentions, of the Takaful Participant Participants bear the risk of loss rather than a stock company Participants gain from any surplus from annual operations · Eliminates Al Gharar or uncertainty Motivation is not a commercial transaction with a profit-maximizing motive; rather mutual assistance for the community well-being and to achieve a self- sustaining Takaful operations. Investment of premiums into Shariah-approved securities. Charitable donation from surplus, if any, can be elected. Question 5. How does BAJ invest my contributions? Answer: All investment instruments and funds are Shariah compliant and approved by both BAJ's Permanent Sharia Advisory Committee and Saudi Arabian Monetary Agency (SAMA). Contributions to a Takaful Taawuni Plan that consists of an investment component [such as Education Plan, Retirement Plan, Waqf Plan, etc] are directed into either an Investment Strategy or an individual Investment Fund. Clients may select from three Investment Strategies: (a) Conservative, (b) Balanced and c) Growth, that suits their long-term financial goals. Alternatively, clients may choose to place funds into one of BAJ's four equity mutual funds, or its Murabaha fund. These funds are professionally managed by either Bank Aljazira or well-respected investment managers. Question 6. Who owns the Takaful Ta'awuni fund? Answer: Takaful Ta'awuni fund or "pool" of funds is actually owned by the Participants who join in one of several plans on offer. Under a contractual arrangement, Bank Aljazira acts as a "Wakeel" or agent on behalf of the Participants to manage the Takaful Taawuni 'pool' and business operations. While Bank Aljazira provides both insurance, operational and investment expertise in the management of Takaful operations, Bank Aljazira does not assume any risk resulting from Takaful operations. Question 7. How do I pay for a Takaful Ta'awuni Plan? Answer: To initiate a Takaful Ta'awuni Plan, you may arrange for a convenient automatic payment deduction from your bank account, or pay by check. Installments for your Takaful Ta'awuni Plan may be made monthly, quarterly, semi-annually, annually or in one lump sum in order to match your financial resources. Question 8. How does the Takaful Ta'awuni Model actually work? Answer: A Participant's contribution is handled by Bank Aljazira in one of two ways: (A) contribution to a Participant's Individual Reserve Investment Account (IRIA) in the case of Risk-only Protection products, or (B) contribution to a Participant's Individual Investment Account (IIA) in the case of savings and investment products which also consist of a chosen level of protection. As funds are needed on a monthly basis to cover risk charges, Wakala fees and/or for investment purposes, a Participant's account is debited and monies are transferred to a Takaful Ta'awuni Account (TTA), a major portion of which is a Tabarr'u (donation), to the operator as wakala fees or to the investment funds selected by the Participant, as appropriate. Question 9. If I need a sum of money at some point in the future for Marriage, for College Education or to retire comfortably, how can Takaful Taawuni Program help me? Answer: There are a range of Takaful Investment Plans to assist you-Retirement Plan, Ladies Savings Plan, Marriage Savings Plan, and Capital Plan. For example, the Takaful Taawuni Retirement Plan is an ideal and convenient way to set aside savings on a regular basis which is invested long-term to assist you in achieving financial independence. Based upon your current earnings and your financial goals for retirement, a plan can be designed that includes growth for the funds committed to investment as well as risk protection for your family throughout the plan period, in the event of death or disability [God forbid]. Question 10. If I need risk protection for me and my family for a limited period, how can Takaful Taawuni help me? Answer: There are a range of Risk-only Plans [ Level Term, Increasing Term and Decreasing Term ] to assist you with a fixed or variable level of protection in the event of death or disability that can be provided to your family or Beneficiary. Riskonly protection for a fixed term is ideally suited to match a temporary indebtedness or substantial financial obligation that can be fully paid rather than become a burden on your family. Contributions can be made on a level, an increasing or decreasing basis to match your financial resources or your risk protection requirements. Question 11. How does Takaful Ta'awuni complement from GOSI insurance (General Organization for Social Insurance)? Answer: GOSI is a mandatory social insurance program sponsored by the Government of Saudi Arabia which is funded by deductions from wages of expatriates and Saudi nationals. GOSI mandatory payments are 2% of gross wages for Occupational Hazards and 15% of gross wages (divided 6% for insureds and 9% for employers). GOSI's compensation relates only to injuries, illnesses or death directly linked to employment. Hence, compensation for death by natural causes is excluded. Compensation by GOSI for Occupational Hazards on the job is an allowance of 75% of monthly wages for injuries or temporary/permanent disability, and for Old-age Annuities an amount which is 2% of the average monthly wages multiplied by the number of years insured by GOSI [viz. pay in over 20 years, last average monthly salary of 10,000, then GOSI stipend per month is 4,000. When the Annuitant dies, the GOSI payments cease. The key features of each program are : Compensation by GOSI is geared to a person's average monthly salary. Takaful Ta'awuni Plan pays the sum assured and/or the accumulated savings as established by the Plan Holder. Compensation by GOSI is paid to wage earner and ends with his death. Takaful Ta'awuni Plan pays the Plan Holder at the time of Maturity or pays the heirs or Beneficiary in the event of death [god forbid] as a lump sum or continuing annuity until funds are exhausted. Funds contributed to Takaful Ta'awuni are owned by the Plan Holder at all times and may be directed into funds chosen by the participant. GOSI contributions belong to the State Authority. GOSI contribution is fixed and compulsory. GOSI is compulsory and important social insurance system operated by the govt of KSA. Takaful Ta'awuni is flexible and discretionary system which complements GOSI and provides additional benefits to its members. Question 12. If I have a large cash balance in my bank, in addition to many real estate and other properties, what value-added could I obtain from Takaful Ta'awuni? Answer: Takaful Ta'awuni is a long-term financial plan. Most probably a participant will live to encash the net asset value of his plan, which is value-added to your existing investment, besides the additional protection that your customized plan can provide to your family and loved ones. Question 13. How do I join the Bank Aljazira Takaful Ta'awuni Program? Answer: Anyone may join the Takaful Ta'awuni Program-young or adult, Saudi national or expatriate. Participation begins with completion of an Application form and submission to Bank Aljazira, or to one of our friendly Takaful Ta'awuni Financial Consultants available at the headquarters or through the Branch office. There is no special membership fee. Interested persons can contact us through many channels: Through your local Bank Aljazira branch Bank Aljazira Head Office: 651 8070 Ext.: 2007 Toll free number 800-244-0959 E-mail: infotakaful@baj.com.sa Or for more information visit us at www.baj.com.sa and www.takaful.com.sa We look forward to welcoming you as a participant in Bank Aljazira's Takaful Ta'awuni Program. http://www.baj.com.sa/takaful/m7sub2.asp Models Bank Aljazira ( BAJ ) Takaful Model Bank Al Jazira (BAJ) having reviewed many of the Takaful models in operation worldwide has decided to propose the following model. This model is based on the Ta'awun concept and Wakalah contract. In the context of takaful, ta'awun meaning mutual help allows participants make donations with the intention of helping one another within the takaful group. The elements underpinning the ta'awun the ta'awun concept as applied in takaful, can be broken down into the following: 1) Mutual responsibility 2) Mutual cooperation 3) Mutual protection All these principles are based on the Quran and the Sunnah. 1 ) Mutual Responsibility The feeling of responsibility towards one another is the foundation of solidarity of Islamic community. The poor feel safe being sheltered by the rich and the sick do not feel much hurt because they know the healthy will provide help. This principle is established through the following hadith: "The attitude of the believer and feeling of brotherhood to one another is like that of the single body. When one member of the body is hurt, it will have an effects on the whole body." (Mutafaq 'alihi). " The relationship between one believer and another (in a community) is like that of a building where one part of the building strengthens the other parts." (Mutafaq 'alaihi). "Each one of you has a responsibility and each one of you is responsible towards those under your responsibility." (Mutafaq 'alaihi). "One is not judged as righteous until he cares for his brother as much as he cares for himself." (Bukhari). "If any one does not have compassion towards others then he does not get any compassion from God". (Mutafaq 'alaihi). 2 ) Mutual Co-operation The principle of cooperation is established both through the Quran and the Sunnah. Some of the Quranic injunctions are: "Help one another in furthering virtue and God-consciousness (taqwa), and do not help one another in furthering evil and enmity" (Quran 5:2). It is not righteousness that you turn your faces towards east or west but righteousness is whoever believes in God and the Last Day and the angels and the Book and the messengers; and spending out of his wealth for His love towards kin, and orphans and the poor and the wayfarer and those who ask and the freeing of slaves and those in debt; to be steadfast in prayer and practice regular charity; to fulfil the contracts which you have made; and to be firm and patient in pain or suffering and adversity and throughout all periods of panic. Such are the people of the truth, the God-fearing." (Quran 2:177). The Sunnah has also established the principles of co-operation. Some of the hadith that urge cooperating are: A Muslim is the brother of a fellow Muslim. He should neither commit oppression upon him nor ruin him; and he who meets the needs of a brother. God will meet his needs and he who relieves his brother from hardship Allah will relieve him from the hardness to which he could be put on the day of judgement (Muslim). Whosoever fulfils the intention of a brother, God will fulfil his intentions. (Ahmad & abu Daud). God always help those who helps his brother (Abu Daud). Help your brother either those oppressed or those who oppress. The companions ask "Oh Messenger of God, we understand about helping the oppressed how do we help those who oppress?" The Messenger replied "relieve them of their power." (Mutafq 'alaihi). 3 ) Mutual Protection This principle is established by both the Quran and the sunnah. The Quran mentions in several places regarding protection from hunger and fear. The Quran Says: "(He) who has fed them against hunger, and has made them safe from fear." (Surah Quraish verse: 4). "And remember when Abraham said "My Lord, make this city (Mecca) a place of security." (Quran 2:126). Some of the hadiths that discussed protection are as follows: "Indeed a believer is one who can give security and protection to the life and property of mankind". (Ibn Majah). By God in Whose power I am under, one will not enter paradise unless he provides protection to a neighbor in difficulty." (Ahmad). Aishah reported that The Prophet of God (s.a.w.) said, "Jibrail impressed upon me the kind treatment towards neighbors so much that I thought as if he would confer upon them the rights of inheritance." "A person is not a believer if he sleeps comfortably on a full stomach while his neighbor suffers from hunger". (Al-Bazzaar). Wakalah (Agency) In this modern and complex financial world many skills are required to successfully manage a takaful operation. By management one would include ensuring that the rights of the participants in the mutual fund are protected. What follows is a sample of what a takaful operator should do so as to run a successful takaful operation. This is not meant to be an exhaustive list: 1. Promote participation of new members (e.g. via advertising). Takaful is not sold but participation is invited. 2. Explain the concept of a takaful cooperative to the masses 3. Set up a proper administrative system to run the takaful program 4. Keep records of newly registered members 5. Maintain records of all participants in the event there is a change in information about a member Invest the donations in halal investments Develop new takaful products to meet the needs of participants Maintain statistical information and perform experience studies Determine the appropriate contribution to be made by each member such contribution shall be determined actuarially to enable an adoption of an equitable and fair charging to all members 10. Pay takaful benefits when a participant makes a claim 11. Prepare the balance sheet, revenue accounts and other financial statements - to enable public accountability of the management 12. Perform actuarial valuation to determine the surplus of tabarru' at fund 13. Distribute the surplus equitably to participants 6. 7. 8. 9. The question that comes to one's mind is : who will carry out such responsibilities with effectiveness, accuracy and efficiency? One option is that it could be performed by volunteers who are members of the takaful program. Alternatively, it can be sourced out to a third party who possess the skills, qualifications and experience to handle such a complicated job. Under the first alternative, volunteers who are existing members of the takaful program may help carry out the above functions on a charitable basis. As the takaful fund gets bigger, and as more and more people enter into the takaful program, the administrative activities will become more complicated and cumbersome to the extent that there is need to seek assistance from an outside party to ensure that the takaful operation is run in the most efficient, productive and professional manner for the benefit of the members. Thus, an entity who possesses the necessary expertise in running the takaful program needs to be established. Islam permits the establishment of such entity with the view of administering the takaful program under the concept of wakalah. According to the Encyclopedia of Islamic Banking and Insurance, wakalah is a concept of a businessman entrusting another to act in his stead or as his representative. It has been a long standing custom to appoint an agent to facilitate trade operations. The Encyclopedia of Islamic Banking and Insurance further elaborates conditions which must be met under wakalah. Some of these conditions are: 1. The essence of the appointment of an agent (wakil) is the proposal and acceptance of the position 2. It is a condition that the person who appoints an agent be legally competent to do the work for which the agent is appointed. Thus an insane person or an infant cannot appoint an agent. 3. A person can appoint an agent to conduct all business transactions that he would be able to do personally. Thus, it is lawful to appoint an agent for selling or buying, letting or hiring, giving or taking a pledge for depositing or receiving a thing for safe keeping, making or receiving a gift, making a compromise, bringing an action, paying or receiving a debt and for receiving anything. 4. An agent appointed to sell and buy or to pay or receive a debt, is a custodian of his principal's property and in the position of an amin (rustee). 5. An agent is entitled to receive remuneration only when so contracted. The rationale behind the concept of wakalah can be seen from the following arguments: 1. It is difficult for takaful members to voluntarily carry our the administrative works as the scheme gets bigger. 2. To set up a takaful operation system during the initial phase of the program requires heavy expenditure on the part of members. The question now is whether all members agree or can afford to contribute towards meeting this high start up cost. 3. During the early phase of implementation, it is possible that claims, retakaful cost and expenses could exceed collected contributions together with investment income. This would mean a loan to the participants is needed to avoid insolvency of the takaful program (i.e. inability to pay claims). From an Islamic perspective this is undesirable for it may reflect poor management of the takaful program. 4. Members may not have all the technical expertise associated with managing the takaful funds. The skills required are underwriting, marketing, claims management, legal, accounting, actuarial, IT and so on. 5. The takaful program may not be managed in an organized or structured manner unless a dedicated, professional, highly skilled and financially reputable party is involved. The structure of Wakalah for Bank Aljazira In the context of a takaful model for Bank Aljazira, takaful members, through the contract they enter voluntarily, give consent in the form of absolute authority to Bank Aljazira to act on their behalf as an agent to run the takaful program under the ta'awun concept explained earlier. In other words, collectively Bank Aljazira is entrusted to act on behalf of all participants to ensure that all administration work pertaining to preserving the financial and nonfinancial soundness and solvency of the takaful fund and operation are adhered to. Bank Aljazira, being an outside party to the takaful program, voluntarily agrees to act as trustee and hence lend support to ensure the above tasks and many other tasks not mentioned can be performed effectively and efficiently to meet all takaful operating requirements. It is proposed such support is provided on the basis that Bank Aljazira will be compensated for this effort via agency fees in the form of: 1. A percentage of contribution. This percentage will cover the operating cost of Bank Aljazira in running the takaful program 2. A performance related commission in the form of a percentage of underwriting surplus in general is defined as the excess of contributions over claims. This additional fee will provide an incentive for Bank Aljazira to: Ensure that prudent underwriting is carried out at all times; Optimize investment performance of the takaful funds Minimize direct expenses related to the takaful fund such as issue cost, stamp duty, legal fees, reinsurance cost etc Minimize claims amount payable (i.e. control fraud) without sacrificing the objectives of takaful Ensure that contributions for participation in takaful is set at a reasonable level to ensure adequacy, equity and fairness among participants. The application of Qardul Hasan It is important to highlight that the involvement of a third party wakala contract is not merely restricted to operating or managing the takaful funds but also extends beyond this, Under wakala, the agent or representative of takaful participants is charged with the following obligations: 1. It has the financial obligation to ascertain that all initial or start-up costs, which usually are substantial at the beginning, under modern operating conditions, are met. 2. It has the financial obligations though not a shariah one, to ensure that in the event of a deficit of the takaful fund (defined in general as claims exceeding contributions), the agent will assist. Hence it requires the application of the principal of qardul-hasan (benevolent loan) on the part of takaful operator on a voluntary basis. To the agent this role as the 'lender of the last resort' would require having capital on standby at all time. It is emphasized that the takaful operator is not obligated under sharia to finance the deficit as the takaful operator only acts as a wakil. Its job is to manage the fund. Participants among themselves are in effect required to finance any deficit under the concept of ta'awun established earlier. At the first instant under the proposed model the deficit can be financed by a qardul hassan from the participants from their saving account. Each participant's contribution toward this loan can be determined in proportion to the participant's tabarru in the year the deficit occurs. As a gesture of mutual help the takaful operator can also voluntarily provide this qardul hassan Bank Aljazira Takaful Accounts For practical purposes, it is proposed that all contributions from the participants should first be deposited in an Inividual Investment Account (IIA). This account is maintained for each individual participant. The funds in this account will be invested by the operator. The participants agree at the outset to transfer from his (IIA) agreed amounts periodically being his contribution to a second account Ta'awuni Ta'awuni Account (TTA). 1.5. Conclusion The relationship between Bank Aljazira and the participants as described above would be fair to both parties as BAJ as the manager of the fund would be compensated fairly and the participants would receive a majority share of the surplus if any. http://www.baj.com.sa/takaful/m1sub3.asp