Organization Development and Change
Chapter Eighteen :
Developing Talent
Thomas G. Cummings
Christopher G. Worley
Learning Objectives
for Chapter Eighteen


To examine three human resource management
interventions: coaching and mentoring, career planning
and development, and management and leadership
development
To understand how these OD efforts seek to improve the
individual’s personal competencies and enhance traditional
human resource approaches
18-2
Coaching and Mentoring

Goals
 Assist in execution of a transition
 Address a performance problem
 Develop new behavioral skills with leadership development

Application Stages
 Establish the principles of the relationship
 Conduct an assessment
 Coach and client debrief the results
 Develop and Implement an action plan
 Assess the results
18-3
Career Planning and Development
Interventions
 Career planning
is concerned with individuals
choosing jobs, occupations, and organizations
at each stage of their careers.
 Career development involves helping
employees attain career objectives.
18-4
Career Stages
Establishment Stage (ages 21-26)
 Advancement Stage (ages 26-40)
 Maintenance Stage (ages 40-60)
 Withdrawal Stage (age 60 and above)

18-5
Career Planning Mechanism
Communication regarding career opportunities and
resources within the organization
 Workshops to assess member interests, abilities, and job
situations and to formulate career plans
 Career counseling by managers or human resource
department personnel
 Self-development materials directed toward identifying life
and career issues
 Assessment programs that test vocational interests,
aptitudes, and abilities relevant to career goals

18-6
Career Stages and Planning Issues
EstablishmentWhat are alternative occupations, firms, and jobs?
What are my interests and capabilities?
How do I get the work accomplished?
Am I performing as expected?
Advancement Am I advancing as expected?
What long-term options are available?
How do I become more effective and efficient?
Maintenance How do I help others?
Should I reassess and redirect my career?
Withdrawal What are my interests outside of work?
Will I be financially secure?
What retirement options are available to me?
18-7
Career and Human Resource Planning
Individual Career Planning
Human Resources Planning
Personal objectives
and life plans
Business objectives
and plans
Occupational and
organizational choice
Job assignment choice
Development
planning and review
Retirement
Ways to attract and
orient new talent
Methods for matching
individuals and jobs
Ways to help people
perform and develop
Ways to prepare
for satisfying retirement
18-8
Career Development Interventions

Role & Structure Interventions
 Realistic job preview
 Job rotation and challenging assignments
 Consultative roles
 Phased retirement

Individual Employee Development
 Assessment centers
 Coaching and Mentoring
 Developmental training


Performance Management
Work Life Balance
18-9
Management and Leadership
Development Interventions

Goals
 Changing the skills and knowledge of organization members
to improve effectiveness and build capabilities

Application Stages
 Perform needs assessment
 Develop objectives and design training
 Deliver training
 Evaluate training
18-10
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