Organization Development and Change Chapter Twenty Two: Transorganizational Change Thomas G. Cummings Christopher G. Worley Learning Objectives for Chapter Twenty Two To understand the rational behind transorganizational interventions To compare and contrast the three types of transorganizational OD interventions: mergers and acquisitions, strategic alliance interventions, and network interventions within each category HS 22-2 Transorganizational Rationale Transorganizational strategies allow organizations to perform tasks that are too costly and complicated for single organizations to perform Goods and services are exchanged between organizations and transactions occur Transorganizational strategies work best when transactions occur frequently and are well understood HS 22-3 Transorganizational Systems Members maintain their separate organizational identities and goals Tend to be underorganized and member organizations are loosely coupled Different from mergers and acquisitions Network interventions may be appropriate HS 22-4 Mergers and Acquisitions Merger - the integration of two previously independent organizations into a completely new organization Acquisition - the purchase of one organization by another for integration into the acquiring organization. Distinct from transorganizational systems, such as alliances and networks, because at least one of the organizations ceases to exist. HS 22-5 Merger and Acquisition Rationale Diversification Gaining access to global markets, technology, or other resources Achieving operational efficiencies, improved innovation, or resource sharing HS 23-6 Merger and Acquisition Application Stages Pre-combination Phase The organization must identify a candidate organization, work with it to gather information about each other, and plan the implementation and integration activities Legal Combination Phase The two organizations settle on the terms of the deal, gain approval from regulatory agencies and shareholders, and file appropriate legal documents Operational Combination Phase Implementing the operational, technical and cultural integration activities HS 22-7 Strategic Alliances When two organizations formally agree to pursue a set of goals There is sharing of resources, intellectual property, people, capital, technology, capabilities or physical assets Common alliances are licensing agreements, franchises, long-term contracts, and joint ventures HS 22-8 Alliance Intervention Application Stages Alliance Strategy Formulation Clarify the business strategy and why an alliance is needed Partner Selection Leverage similarities and differences to create competitive advantage Alliance Structuring and Start-up Build and leverage trust in the relationship Alliance Operation and Adjustment Bridging Role HS 24-9 Network Interventions Involves three or more companies joined together for a common purpose Each organization in the network has goals related to the network as well as those focused on self-interest Characterized by two types of change: creating the initial network (transorganizational development) and managing change within an established network HS 22-10 Application Stages for Transorganizational Development Identification Who should belong to the transorganizational System (TS)? • Relevant skills, knowledge, and resources • Key stakeholders Convention Should a TS be created? • Costs and benefits • Task perceptions Organization Evaluation How to organize for task performance? • Communication • Leadership • Policies and procedures How is the TS performing? • Performance outcomes • Quality of interaction • Member satisfaction HS 22-11 Managing Network Change Create instability in the network Manage the tipping point The Law of the Few: Salespeople, Mavens, Connectors Stickiness The Power of Context Rely on self-organization HS 23-12 2-13