Matakuliah Tahun Versi : H0292 / E-Business : 2005 : v0 / Revisi 1 Pertemuan 13 Trend Perkembangan e-bisnis 1 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Menunjukkan peranan e-bisnis dalam perkembangan di masa depan 2 Outline Materi • Arah Perkembangan masa depan – Pemakaian Internet – Trend Teknologi – Research in e-business / e-commerce • Dampak Sosial Penerapan e-bisnis • Presentasi Kelompok 3 Arah Perkembangan masa depan : Pemakaian Internet • Internet Usage— increase exponentially; access via cellphones! • Opportunities for Buying— increase rapidly • Purchasing Incentives— increase buyers’ advantages • Increased Security and Trust— significant improvement • Efficient Information Handing— accessible from anywhere • Innovative Organizations— restructured and reengineered • Virtual Communities— spreading rapidly • Payment Systems— ability to use e-cash cards and make micropayments is getting close to reality • Business-to-Business— continues to grow rapidly 4 Arah Perkembangan masa depan : Trend Teknologi • Technology Trends – Clients • thin client and embedded client – Servers • Windows NT – Networks • xDSL and wireless communication – EC software and services • availability of all types of EC software • companies support auctions and multiple types of certifications – EC knowledge • the quantity and quality of EC knowledge is increasing rapidly 5 Arah Perkembangan masa depan : Research in Electronic Commerce • Behavioral Issues – Consumer behavior – Building consumers behavioral profiles and identify ways to utilize them – Seller’s behavior and motivation – Issue-oriented research (e.g., trust, intermediaries) – Internet usage pattern and willingness to buy – Mental model of consumer product search process, comparison process, and negotiation – How to build trust in the marketspace 6 Research in Electronic Commerce (cont.) • Technical Issues – Methods that help customers find what they want – Models for extranet design and management – Natural language processing and automatic language translation – Matching smart card technology with payment mechanisms – Integrating EC with existing corporate information systems, databases, etc. – Retrieval of information from an electronic industry directory – Establishing standards for international trade – Building a mobile Internet distribution command system 7 Dampak Sosial Penerapan e-bisnis Success Factors for Small Businesses Niche products International products Small volume Information Capital investment must be small Inventory should be minimal or non-existent Electronic payments schema exist Payment methods must be flexible Logistical services must be quick and reliable The Web site should be submitted to directory-based search engine services like Yahoo in a correct way Join an online service or mall and do banner exchange Design a Web site that is functional and provides all needed services to consumers 8 Dampak Sosial Penerapan e-bisnis The Risks and Disadvantages for Small Businesses Inability to use EDI, unless it is EDI/Internet Lack of resources to fully exploit the Web Lack of expertise in legal issues, advertisement Less risk tolerance than a large company Disadvantage when a commodity is the product (for example, CDs) No more personal contact which is a strong point of a small business No advantage being in a local community 9 Presentasi Kelompok • Usulan Penerapan e-bisnis di Indonesia 10