RESEARCH AT CRANFIELD SCHOOL OF MANAGEMENT RESEARCH SUMMARY LEADERSHIP DEVELOPMENT: CRISIS, OPPORTUNITIES AND THE LEADERSHIP CONCEPT Kim Turnbull James Professor of Executive Learning leadership and automatically compareheld their There is a need to move beyond thinking about leadership as set of individually competencies and on to seeing it as a shared conceptof built on common assumptions. experience leadership as practiced with For organizations in crisis, effective leadership is critical to survival. Simply repeating past good practice may not work as that very practice could have landed the organization in difficulty. Crises demand a context driven approach to leadership yet this has been largely ignored by the leadership development literature. Instead, the field is dominated by competency frameworks espousing the “great person” theory while paying scant attention to the emotional, relational and moral subtleties of leadership. This paper argues instead for a focus on how assumptions about leadership made by organizations, and the people in them, strongly influence how it is perceived and evaluated. These unconscious and collective assumptions should then inform leadership development and in turn be renewed through the leadership development process. The authors describe leadership as something that is socially constructed and sitting in the ‘eye of the beholder’. It rests on the idea that people carry with them a mental image of their own picture. Equally, their picture can be influenced by memories of, and interactions with, past leaders. If these experiences have been shared with others they can produce concepts of leadership that are held in common. Cultural archetypes, myths and stories can add to this resulting in a socially held concept of what leadership should look like. When people come together in an organization two things are happening. Firstly, organizations tend to attract people who share similar values and culture. Secondly, perceptions of leadership become socialised as people move towards a merged mental picture of it. This results in organizations having assumptions about leadership embedded in their culture. In the event of a “crisis”, and “crisis” here means a significant change such as a merger or shift in strategic direction, the organization’s normal expectations of leadership are likely to be activated. But the change can result in new RESEARCH AT CRANFIELD SCHOOL OF MANAGEMENT ways of doing things and this can challenge the assumptions held by organizational members in dealing with one another leaving people having to make sense of, and re-frame, what is happening to them. In response to this the authors assert that, rather than reinforcing leadership as practiced, these new uncertainties should trigger leadership development. Key to this would be a conversational process, described elsewhere as “sensemaking”, through which the organization evaluates, and possibly renews, its leadership concept. WATCH THE VIDEO INTERVIEW http://tinyurl.com/bm5a54m For the practitioner this means moving beyond thinking about leadership as set of individually held competencies and on to seeing it as a shared concept built on common assumptions. Awareness of these assumptions, and being willing to change them, could enable an organization to emerge successfully from a period of instability with a renewed understanding of leadership. Probert, J., & Turnbull James, K. (2011) Leadership development: Crisis, opportunities and the leadership concept, Leadership, vol. 7, no. 2, pp. 137-150. For further details on this research paper please contact: k.james@cranfield.ac.uk Management Theme: Leadership MANAGEMENT THEMES AT CRANFIELD SCHOOL OF MANAGEMENT Business Economics and Finance Business Performance Management Corporate Responsibility and Sustainability Entrepreneurship and Business Growth General Management Information Systems Innovation and Operations Management Leadership Managing People and Global Careers Marketing, Sales and Client Relationships Programme and Project Management Strategy, Complexity and Change Management Supply Chain and Logistics Management