National University of Ireland, Galway An Coiste Feabhais Riarachán agus Seirbhísí The Committee on Administration and Services Quality Improvement The Administration and Services Quality Assurance Programme 2008/09 The Centre for Excellence in Learning and Teaching (CELT) Follow Up Meeting Tuesday, 15th December 2009 CELT Training Room, Arts Millennium Building Present: Professor James A Houghton (Chair), Dr Iain MacLabhrainn, Professor Jim Ward, Professor Gearoid O’Laighin, Ms Anna Cunningham, Ms Mary O’Riordan, Dr Pat Morgan, Dr Gerry Morgan, Mr Tom Acton, Dr Edward Herring, Ms Mary Bernard, Dr Kelly Coate, Dr Fiona Concannon, Dr Sharon Flynn, Ms Bernadette Henchy, Mr Paul Gormley, Ms Ann Lyons, Ms Grainne McGrath, Ms Lorraine McIlrath, Mr Patrick Monaghan, Mr Andrew Murphy, Ms Lorraine Tansey, Dr Michelle Tooher, Ms Aurélie Boulos, Ms Gudrun Geirsdottir, Ms Maureen Linnane (in attendance). Apologies: Professor G L Loftus. Action Plan for CELT and the Director: Following the recommendations from the Review Group and discussion at the Follow Up meeting: 1. CELT (and the Director) will assert its leadership role and expertise in teaching and learning issues across the University in a more directive way and to shape policy and strategy. Subject to constraints on staffing and resources, CELT will provide guidance on key aspects of pedagogy (including educational technologies, curricular reform, teaching models, etc) through publications, recommendations, policy statements, etc, as appropriate. 2. The Director will continue to work closely with the Council of Deans and the Registrar to ensure that the University’s Learning, Teaching & Assessment (LTA) Strategy is implemented and developed, with appropriate matters directed to Academic Council. This will also be achieved via: Reconfiguring the existing committee of Vice-Deans for Teaching and Learning (convened by the Director) to encompass representation from Adult & Continuing Education, An t-Acadamh and the Library as an institution-wide forum for the discussion of teaching matters which supports and augments the work of the Council of Deans. Routine monitoring and reporting on activities such as workshops, enrolment on professional development courses, etc, and working with the Institutional Research Office in the development and recording of appropriate KPIs for CELT’s operations. 3. CELT will revise its internal organisational structure to respond to current staffing and resource levels, suggestions from the Review Group and to increase efficiency and organisational simplicity. In addition: CELT will work with relevant university offices on financial planning and appropriate costing, staffing and budget models, but will ensure that crude models of service charging which would impact on the uptake and use of its facilities and resources will not be pursued. CELT will ensure that the skill-sets of individual members of staff are appropriately used and cooperation and teamwork will continue to be supported across the range of responsibilities and services. CELT will ensure that there is a clear understanding by the user communities as to who are the appropriate contacts and what the procedures are for requesting support for specific queries. An integrated approach to curricular reform and the support of high quality teaching and learning will be enhanced by linking the various strands of CELT activity (including CKI and ALIVE) into a coherent, team-based structure, engaging pro-actively with Schools and Colleges on an ongoing basis. The roles of the Assistant Director and the Director will be examined to enable the Review Group’s recommendation that the Director is better able to devote more time to strategic/policy level developments in the University. This revised structure and listing of key responsibilities will be completed by end March 2010 4. The Centre’s draft Strategic Plan will be revised in light of the feedback from the Review Group and other recent changes in resourcing and prioritisation arising from the University’s new institutional Strategic Plan and wider developments in the higher education landscape nationally. The revised, simplified plan will be completed by end Match 2010. 5. CELT will endeavour to raise awareness of the extent of its research activities and continue to pursue its record of publications and engagement in relevant fields, building capacity through its research committee and research group. The withdrawal of the additional lectureship and diminished scope for associated funding in the near future, along with pressures of our mainstream service provision, place real limits on what can be achieved, but the intellectual stimulation of research and scholarly activity is of great benefit to many CELT staff and one which is considered an essential part of the CELT ethos. 6. The Centre will provide a summary guide on the range of possible student feedback mechanisms and work with the Vice-Deans, Colleges and Schools to review the extent of uptake of each of these across the institution. This guide and associated training resources will be completed by February 2010 and made available to all staff. Action Plan for University Management: 1. The Registrar and Deans of Colleges through Heads of Schools will encourage academic staff (including those who may not have engaged in teaching-related training in the past) to participate in CELT activities. 2. All Schools will have feedback mechanisms in place where feedback is embedded, useful and relevant, rather than simply an administrative exercise. Issues pertaining to access to the results, potential uses, etc, will be resolved by the appropriate bodies across the university including Heads of School, Deans and others. 3. The University will ensure that the academic promotions process does in practice result in sufficient recognition and reward of high quality teaching and that such is communicated to academic staff in order to change any perception that research performance is the over-riding criterion. 4. To consider that the Research Committee or similar bodies include representation of the Director (or appropriate representative) in order to promote stronger synergies between the research and teaching missions of the institution. Given the focus on the impact of research on teaching and the undergraduate experience in recent funding calls (eg PRTLI), as well as the growth in postgraduate programmes that blend taught and research components, such a development will demonstrate internally and externally NUI Galway’s commitment to a model of academic practice that sees research and teaching as deeply interconnected. 5. The Registrar recognises that the resource base and staffing complement of CELT needs be prioritised and expects more flexibility in the near future, in relation to the filling of vacant posts. It is agreed that recent issues and pending issues with regards staffing, cover during leave, etc, threaten to undermine the quality of support which CELT can offer where the growth in demand cannot be met by reduction in resources, particularly where the quality of teaching and student engagement is vital to the new Strategic Plan. Approved by: Director of CELT, Dr Iain McLaren, 28th February 2010 Approved by: Registrar, Professor Jim Ward, 5th March 2010 (on behalf of all Deans and Heads under his office) Dr David O’Sullivan Director of Quality Finalised: 5th March 2010