M0084 – Sistem Informasi dalam Manajemen
Multiple Choice – Individual Assignment
Pertemuan – 26
Understanding the Business Value of Systems and Managing Change
1. A rapid change within the technology area can destroy:
a. management planning.
b. the validity of cost/benefit analyses.
c. the benefits of capital investment.
d. the confidence of stockholders in the existing firm.
e. the self-esteem of employees who fear displacement.
f. the company that does not track these changes.
2. The life expectancy of IS is _______ than it is for manufacturing systems.
a. longer
b. more difficult to predict
c. about the same as
d. less costly
e. shorter
f. more related to profits
3. The _____________ must equal or exceed the cost of capital in the marketplace.
a. desired rate of return
b. initial investment
c. time value of money
d. future value
e. present value
f. profitability index
4. The formula Original Investment/Annual Net Cash Flow = Number of Years is the
one used to calculate:
a. internal rate of return.
b. profitability index.
c. net present value.
d. cost-benefit ratio.
e. payback method.
f. future value.
5. To calculate ______________, divide the present value of the total cash inflow from
an investment by the initial cost of the investment.
a. net value
b. FFV
c. profitability index
d. ROPM
e. rate of return
f.
rate of change
6. When the firm has several alternative investment from which to select, it can employ
portfolio analysis, and:
a. scoring models.
b. capital budgeting analysis.
c. cost-benefit ratio.
d. profitability index.
e. the internal rate of return.
f. budgetary reserves.
7. The scoring model is a quick method for arriving at:
a. ROPM.
b. the profitability index.
c. the cost of the project.
d. the future rate of return.
e. the possible benefit analysis.
f. a decision on alternate systems.
8. ROPM places a value on:
a. capital projects.
b. ROI.
c. portfolio analysis.
d. management learning.
e. IS systems planning.
f. capital budgeting analysis.
9. Investments that increase production efficiency and improve product quality can
________ profits while __________ productivity.
a. decrease, increasing
b. change, limiting
c. limit, changing
d. increase, decreasing
e. limit, increasing
f. buffer, increasing
10. Historically, IS design puts technical issues over:
a. software platforms.
b. goals.
c. operations.
d. cost.
e. organizational concerns.
f. design.
11. An information system will be judged a failure if its design is not compatible with:
a. the culture of the organization.
b.
c.
d.
e.
f.
the hardware chosen to implement it.
the legacy system it replaces.
the management structure.
the union rules.
the parameters set for it.
12. A systems development project without proper management will most likely:
a. fail to realize training necessities.
b. have little influence on the business.
c. run wildly out of control.
d. require more workers.
e. crash the database more often.
f. require the use of several programming languages.
13. ____________________in/of the design and operation of IS leads to better solutions.
a. Careful budgeting
b. User involvement
c. Management understanding
d. Definitive planning.
e. An understanding of the older system
f. An understanding of programming
14. _______________ is the process of analyzing and selecting various proposals for
capital expenditures.
a. Calculating costs and benefits
b. Risk calculation
c. Computing the probability index
d. Determining the payback method.
e. Capital budgeting
f. Determining tangible benefits
15. On average, private sector projects are underestimated by ____________ in terms of
budget and time required to implement the system.
a. several months
b. at least two years
c. triple the resources
d. 75%
e. senior management
f. 50%
16. A/an ______________ is the individual/group who acts as the catalyst to ensure
successful adaptation to a new system or innovation.
a. senior manager
b. CFO
c. change agent
d. implementation team
e.
f.
IS developer
consultant
17. There is often local resistance to the decision to use:
a. distributed processing.
b. global standards.
c. a management hierarchy.
d. centralized processing.
e. teamwork across departments.
f. foreign consultants.
18. Transborder data flow is:
a. the movement of information from one programming language to another.
b. the movement of information across international boundaries.
c. the transfer of data from one type of storage to another.
d. illegal.
e. the act of taking information from one country to another surreptitiously.
f. one company purchasing the database of another.
19. If using the new system is mandatory, a way users may resist is by:
a. slowing production.
b. striking.
c. increased error rates.
d. sneaking in the use of the older system.
e. damaging the equipment.
f. leaving the organization.
20. A _______________ visually represents the sequence and timing of different tasks in
a development project as well as their resource requirements.
a. PERT
b. Timeline
c. Gantt chart
d. Resource study chart
e. A financial analysis and activity chart
f. GORM
21. There are few reliable techniques for estimating:
a. the effect of the system.
b. the actual support given by senior management.
c. the time it will take to employ the necessary personnel.
d. the time and cost to develop large-scale IS.
e. the level of non-compliance within the organization.
f. training needs.