POSITION DESCRIPTION TITLE: EXTENDED TITLE: FLSA STATUS: Financial Aid Coordinator FA Coordinator, Student Loans Non-exempt CATEGORY: Classified GRADE: F JOB SUMMARY: Responsible for assisting the Assistant Director with administration, planning and coordination of a designated program, department or unit within the Financial Aid Department. ESSENTIAL FUNCTIONS: YEARLY PERCENT OF TIME 20% 1. Responsible for coordinating all activities related to the operation of the William D. Ford Federal Direct Loan Program and alternative loans to include keeping up to date with changing regulations, interfacing with COD, NSLDS and loan servicer’s, overseeing default aversion activities and assisting in development of policies, procedures and forms. 2. Responsible for determining eligibility for and processing of student loan applications. 20% 3. Oversee receipt, disbursement and transmittal of returned loan funds. Responsible for reconciliation of the loan fund pass through account. 15% 4. Coordinate all entrance and exit loan counseling sessions to include arranging schedule, ensuring schedule is posted on financial aid web page, updating entrance presentations based on updated regulations and designing and implementing enhancements to the entrance and exit loan counseling procedure. 15% 5. Serve as a liaison with external agencies in processing of student loans. Communicate effectively and professionally with representatives from the loan servicer’s community and COD regarding loan process including the resolution of loan problems. Liaison for institution in regards to specialized loan software. 10% 6. Assist in evaluation of aid eligibility and awarding of aid; advise students and families regarding all aspects of student financial aid programs and delivery system. 10% 7. Conduct Financial Aid workshops for current and prospective students on campus and in the community. 5% 8. Perform other duties as assigned. 5% REPORTING RELATIONSHIP: Financial Aid Assistant Director, Student Aid Programs Revised: 5/23/13 Effective: 06/24/08 Page 1 of 4 SUPERVISORY RESPONSIBILITIES: Provide supervision and work direction to assigned staff. ESSENTIAL QUALIFICATIONS: EDUCATION: Associate’s Degree. EXPERIENCE: Five (5) years related financial aid experience. SPECIAL SKILLS AND ABILITIES: 1. Skills/Abilities: Effective verbal and written communication skills; Proficient computer skills; Ability to work on multiple assignments simultaneously; Ability to work independently, trouble shoot and problem solve; Good interpersonal and organizational skills. 2. Equipment Used: Personal Computer, fax, telephone, copier, scanner, and other equipment associated with an office environment. 3. Software Used: A variety of word-processing, spreadsheet, database, e-mail, and presentation software. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. INTERPERSONAL SKILLS: Alternative or combined skills in understanding, advising, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Revised: 5/23/13 Effective: 06/24/08 Page 2 of 4 POSITION TITLE: Financial Aid Coordinator, Student Loans PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. PHYSICAL ACTIVITIES: None Stand Walk Sit Use hands to finger, handle or feel Reach with hands and arms Climb or balance Stoop, kneel, crouch, or crawl Talk Hear Taste Smell WEIGHT and FORCE DEMANDS: Wet or humid conditions(non-weather) Work near moving mechanical parts Work in high, precarious places Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme cold(non-weather) Extreme hot (non-weather) Risk of electrical shock Work with explosives Risk of radiation Vibration X X X X X X None Amount of Time Under 1/3 1/3 to 2/3 X X Over 2/3 X X X None X X X X X X X X X X X X VISION DEMANDS: No special vision requirements Close vision (clear vision at 20 inches or less) Distance vision (Clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision Depth perception Revised: 5/23/13 Effective: 06/24/08 Over 2/3 X X X Up to 10 pounds Up to 25 pounds Up to 50 pounds Up to 100 pounds More than 100 pounds WORK ENVIRONMENT: Amount of Time Under 1/3 1/3 to 2/3 X X Amount of Time Under 1/3 1/3 to 2/3 Over 2/3 Required X X X X X Page 3 of 4 Ability to adjust focus NOISE LEVEL: Very quiet Quiet Moderate Loud Very Loud X Exposure Level X The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employee may be directed to perform job-related tasks other than those specifically present in this description. I certify that I have received a copy of this job description. I have read and understand the duties and responsibilities of this position. X Employee Signature Revised: 5/23/13 Effective: 06/24/08 Date Page 4 of 4