2.12 Purchasing and Marketing Research Advertising and Sales Promotion Marketing Lesson Plan Performance Objective Students will develop a purchasing plan using marketing research to identify consumer needs. Specific Objective • justify between buying for resale and buying for organization use • explain the importance of identifying needs as the first step of the advertising process • prepare a buying plan, complete purchase orders and process invoices • explain characteristics and purposes of a marketing information system • identify benefits and limitations of marketing research • explain the use of inventory control information • analyze data used to make accurate forecasts Terms • marketing-information systems – an organized method of collecting, storing, processing, and reporting information that is needed to marketing decisions • marketing research – the marketing function that links the consumer, customer and public to the market through information • primary market research – the process of collecting data for the first time to use in solving specific problems • secondary market research – the process of collecting and analyzing data previously gathered for other purposes • organizational buyers – people who buy goods for business purposes, usually in much greater quantities than the average consumer • wholesale and retail buyers – people who purchase goods for resale; they forecast customers’ needs and buy the necessary products to meet those needs • centralized buying – buying for all branches in a central location, such as company headquarters • decentralized buying – local store managers or their designated buyers are authorized to make special purchases for their individual stores • purchase order – a legal contract between the buyer and the supplier • invoice – customer bill included with delivered merchandise when filling a PO-based order Time When taught as written, this lesson should take approximately two days to teach. Copyright © Texas Education Agency, 2013. All rights reserved. 1 Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.342. I Knowledge and Skills (15) The student knows the marketing-information system (a) explain characteristics and purposes of a marketing information system (b) identify benefits and limitations of marketing research (c) explain the use of inventory control information (d) analyze data used to make accurate forecasts (19) The student knows that advertising occurs as steps in a continuous cycle (a) justify between buying for resale and buying for organization use (b) explain the importance of identifying needs as the first step of the advertising process (c) prepare a buying plan, complete purchase orders and process invoices Interdisciplinary Correlations: English-English I • 110.31(b)(1). Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. • 110.3(b)(11). Reading/Comprehension of informational text/procedural texts. Students understand how to glean and use information in procedural texts and documents. Math-Algebra I • 111.32(b)(1)(C). Interpret and make decisions, predictions, and critical judgments from functional relationships. Social Studies-World Geography 113.34I(20)(A) Describe the impact of new technologies, new markets, and revised perceptions of resources. Occupational Correlation (O*Net – www.onetonline.org/): Job Title: Wholesale and Retail Buyers O*Net Number: 13-1022.00 Reported Job Titles: Buyer, Trader, Merchandiser, Procurement Specialist, Category Manager, Merchandise Manager, Product Manager, Purchasing Manager Tasks: • Use computers to organize and locate inventory, and operate spreadsheet and word processing software. • Negotiate prices, discount terms and transportation arrangements for merchandise. • Manage the department for which they buy. Copyright © Texas Education Agency, 2013. All rights reserved. 2 • Confer with sales and purchasing personnel to obtain information about customer needs and preferences. • Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. • Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. • Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. • Authorize payment of invoices or return of merchandise. • Interview and work closely with vendors to obtain and develop desired products. • Conduct staff meetings with sales personnel to introduce new merchandise. Soft Skills: Speaking, Active Listening, Negotiation, Critical Thinking, Judgment and Decision Making, Social Perception Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation • Review and familiarize yourself with the terminology, • Have materials ready prior to the start of the lesson. References: Online Onetonline.org Instructional Aids • Textbook • Lesson Presentation • Instructor Computer/Projection Unit • Online Websites Introduction The main purposes of this lesson is to help students understand • characteristics and purposes of a marketing information system • benefits and limitations of marketing research • use of inventory control information • data used to make accurate forecasts • buying for resale and buying for organization use • importance of identifying needs as the first step of the advertising process Copyright © Texas Education Agency, 2013. All rights reserved. 3 • a buying plan, purchase orders and invoices Ask students if they enjoy buying for themselves and others. Ask students if they might consider a career as a buyer for a company MI Outline I. II. III. Terms a. marketing-information systems b. marketing research c. primary market research d. secondary market research e. organizational buyers wholesale and retail buyers f. centralized buying g. decentralized buying h. purchase order i. invoice Marketing Research a. Define the problem b. Research design c. Method for collecting data d. Collect the data e. Analyze data f. Report/Use data Types of Marketing Research a. Primary Market Research b. Secondary Market Research Notes Use presentation as visual aide Have students write vocabulary terms and meanings Explain the steps in marketing research Explain the types of market research and examples of each type. IV. Marketing Information System a. Usually computerized b. Provide organized data c. Assist with decisions Discuss marketing information systems and how the data is organized and used to make business decisions. V. Purchasing a. Organizational buyers b. Wholesale and retail buyers c. Centralized and Decentralized buying Purchasing Process a. Types of purchases b. Suppliers c. Purchase Orders/Invoices Identify the role of buyers in a company and how market research impacts their purchasing decisions Explain the purchasing process and the various types of purchases made by a buyer. Discuss the selection of suppliers and the process of ordering and VI. Copyright © Texas Education Agency, 2013. All rights reserved. 4 VII. Independent Practice a. Identify a market segment (teenagers, etc) b. Determine information needed about the segment c. Select the best form a marketing research to collect the information d. Work with a partner to develop the marketing research tool needed paying invoices. Allow students to work independently for about 20 minutes and then share with a neighbor. Multiple Intelligences Guide Existenti alist Interpers onal Intrapers onal Kinesthe tic/ Bodily Logical/ Mathema tical Musical/Rhyt hmic Natura list Verbal/Ling uistic Visual/Sp atial Application Guided Practice Assign students a market segment (teenagers, etc). Instruct them to determine information needed about the segment. Assign them to select the best form a marketing research to collect the information. Allow the students to work with a partner to develop the marketing research tool needed. Independent Practice Buying Plan Students will develop a buying plan for a retail business and present it to the president of the company. 1. Identify a retail company to develop a buying plan 2. Select the types of purchases to make 3. Determine the best suppliers to purchase from 4. Identify the terms of purchase 5. List the merchandise to be purchased 6. Create a presentation with the information above Summary Review • What is marketing research? • What is the purpose of marketing information systems • Identify steps in the buying process. Copyright © Texas Education Agency, 2013. All rights reserved. 5 Evaluation Informal Assessment • Student participation throughout the discussion process and contribution to the guided practice activity. Teacher will observe students by walking the classroom during each activity. Formal Assessment Students will be evaluated on their Buying Plan using the Assigned Rubric. Enrichment Extension Integrate math skills: provide students with a list of prices and discounts to calculate markdown. Copyright © Texas Education Agency, 2013. All rights reserved. 6 2.12 Purchasing and Marketing Research Advertising and Sales Promotion Marketing Buying Plan Students will develop a buying plan for a retail business and present it to the president of the company. 1. Identify a retail company to develop a buying plan 2. Select the types of purchases to make 3. Determine the best suppliers to purchase from 4. Identify the terms of purchase 5. List the merchandise to be purchased 6. Create a presentation with the information above Copyright © Texas Education Agency, 2013. All rights reserved. 7 2.12 Purchasing and Marketing Research Advertising and Sales Promotion Marketing Rubric Categories Content Preparedness Enthusiasm 20 15 10 Student is Student shares Student is missing knowledgeable and information one or two includes all required in elements in information plus presentation presentation additional content in presentation Student is prepared Student seems Student is and has rehearsed prepared but should somewhat extensively rehearse more prepared but is lacking rehearsal Facial expressions Facial expressions Facial expressions and body language and body language and body show interest and sometime show language are used enthusiasm about interest to try to generate the topic enthusiasm Speaking, eye contact, and posture Speaks clearly, stands straight and makes eye contact with audience 100% of presentation Speaks clearly, stands straight and makes eye contact with audience 90% of presentation Visual Attractive and well designed visual with all required information Organized Visual with all required information Speaks clearly, stands straight and makes eye contact with audience 80% of presentation Visual with all information but lacks organization Total Points: ___________ Copyright © Texas Education Agency, 2013. All rights reserved. 8 5 or less Student is missing multiple elements of content and is lacking knowledge Student is not prepared Very little used of facial expressions or body language. Did not generate much interest in topic Mumbles, slouches and does not look at the audience throughout the presentation Visual with partial information