DOES ONE STANDARD PROMOTE FASTER GROWTH? AN ECONOMETRIC ANALYSIS OF THE INTERNATIONAL DIFFUSION OF WIRELESS TECHNOLOGY Robert J. Kauffman Professor and Co-Director, MIS Research Center rkauffman@csom.umn.edu Angsana A. Techatassanasoontorn Doctoral Program angsana@csom.umn.edu Information and Decision Sciences Carlson School of Management University of Minnesota Minneapolis, MN 55455 Last revised: September 22, 2003 ____________________________________________________________________________________ ABSTRACT International diffusion of wireless telecommunication and mobile e-commerce has increased since the height of the Internet economy, however, there are a number of different managerial, technological and interpretative issues that still require a more careful look by Marketing Science and Information Systems researchers. In this research, we put forward a new theoretical perspective to enable policy makers to better understand the states of digital wireless phone diffusion and factors that affect their diffusion rates. We use a modified Bass model and a coupled-hazard survival model to test the effects of country environmental factors, digital and analog wireless phone industry environmental factors, and technology policy factors on the speed of diffusion. The results show that multiple standards and high prices slow down the digital wireless phone diffusion process from the Introduction state to the Partial Diffusion state. Competition in both analog and digital wireless phone industry also shape the growth of digital wireless phone diffusion. In addition, different practices of technology policies influence the digital wireless phone diffusion speed especially during the take-off. KEYWORDS: Bass model, coupled-hazard model, empirical research, diffusion, digital wireless technology, international diffusion, survival analysis _________________________________________________________________________________ ACKNOWLEDGEMENTS. The authors wish to thank three anonymous reviewers, as well as participants in the Fall 2002 INFORMS CIST Conference, for comments on this and related work. Special thanks go to Gary Koehler for inspiring us to undertake this research. We are grateful to the MIS Research Center for financial support. _________________________________________________________________________________ 1. INTRODUCTION In recent years, the pressures of global competition have prompted governments of developed and developing countries to explore the means to use emerging networking technologies to achieve economic and social benefits. Evidence from country policy reports in the past decade has shown that countries around the world have embraced the new opportunities offered by the Internet and ecommerce (Analysys, 2000). More recently, attention has been focused on digital wireless technology. Current predictions suggest that more than two billion human beings will be linked by mobile communications devices by the end of 2005 (Kirkman et al., 2001). Digital wireless has great potential for developed and developing countries alike, giving the latter the chance to leapfrog and bypass fixed network solutions that involve high maintenance costs, low reliability, and long installation delays. Similarly, developed nations can utilize this powerful technology to increase their wealth and improve social welfare. Nevertheless, technology diffusion poses some challenges for policy makers. For example, regulatory agencies are concerned about appropriate policies or interventions to get the diffusion process going, but they are also equally interested in the appropriate timing of their actions. Unfortunately, prior diffusion research does not offer much help to address their concerns. This is because most diffusion research in Marketing Science and Information Systems (IS) disciplines (e.g., Gurbaxani, 1990; Takada and Jain, 1991; Talukdar et al., 2002) focuses on examining variables that affect the entire diffusion process. As a result, little is known about salient factors in the various states of diffusion. There are unique issues associated with digital wireless technology, particularly the digital wireless phone industry, which offers a rich environment to study the diffusion process. First, there are multiple standards in the digital wireless phone environment. Some of the widely used ones are 2 Global Systems for Mobile Communications (GSM), Code Division Multiple Access (CDMA), Personal Digital Cellular (PDC), and Personal Communications Service (PCS). Second, countries do not necessarily adopt the same standards. For example, integrated pan-European telecommunications regulatory policy prescribes uniform adoption of the GSM standard among members of the European Union. On the other hand, the United States has opted for open competition among the multiple standards in the market. This leads us to ask an important question reflected in the title of our paper: “Does one standard promote faster growth?” Does prescribed standardization regime increase the long-term adoption payoff? Finally, the diffusion of digital wireless technology is complicated by an existing installed base of analog wireless technology that may enable or hinder the diffusion of digital technology. We will use two diffusion modeling approaches, each with a different theoretical perspective, to investigate digital wireless phone diffusion. The first model is a modification of the Bass model (Bass, 1969), which has been proposed by Dekimpe, et al. (1998). The two parameters that characterize the growth of diffusion in the Bass model are the coefficient of external influence, and the coefficient of internal influence. The modified Bass model parameterizes variables that may affect the diffusion growth. Our second model uses a coupled-hazard survival model, as discussed by Dekimpe, et al. (2000). This model establishes critical diffusion states and empirically tests variables that affect in-state diffusion speeds using survival analysis. The research questions that we address are as follows. What factors influence diffusion rates for digital wireless phones in various countries? What are the key drivers in different states of the digital wireless phone diffusion process? What kind of modeling and empirical techniques are appropriate to characterize different states of diffusion and help understand the dynamics of the process? What kinds of insights do the modified Bass diffusion and coupled-hazard models generate? 3 2. LITERATURE We review three related streams of theoretical perspectives and literature as a basis to develop our conceptual framework for modeling the international diffusion of digital wireless phones. We start by looking at diffusion of innovation theory as a lens to conceptualize the diffusion process and establish a set of factors that are expected to influence the diffusion process. Then we look at the standards and standardization in the Economics literature to provide a basis for understanding the technology diffusion environment when multiple standards coexist and the influence of standards-making on markets, competition, and innovation. Finally, we discuss theoretical perspectives and empirical findings from the technology policy literature and relate them to how diffusion is influenced by those policies and interventions. 2.1. Diffusion of Innovation, Network Externalities Rogers’ (1995) diffusion of innovation theory suggests that the diffusion of a new technology generally follows an S-shaped pattern, where the adoption rate is slow at first, but then rises quickly during a take-off period, and eventually levels off as the market gets saturated. Rogers further suggests that adopters should be classified based on their adoption timing into five categories. Innovators (2.5%) are the earliest adopters, followed by early adopters (13.5%), the early majority (34.0%), the late majority (34%), and finally laggards (16.0%). This classification suggests the natural states of the diffusion process and it also implies that since some individuals choose to adopt at later times than others, there may be different factors at play in their adoption decisions. In other words, we may find different drivers across diffusion states. Network externalities involve additional perceived business value from a system that has an increasing number of users (Katz and Shapiro, 1986). Some products and services that experience stronger network externalities influences possess recognizable complementarities (e.g., hardware and 4 software) and networking products and services (e.g., telephones, fax and digital wireless telecom). Other products (e.g., food, clothes, and gas) have weaker network effects. The variable growth rate throughout the diffusion process is the result of varying degrees of network externalities effects (Gurbaxani, 1990; Rai et al., 1998). In particular, the influence of network externalities is weak during the technology Introduction state. But, an increase in the number of adopters over time will create a critical mass, thus generating stronger network externalities effects. Eventually, the growth rate declines as a saturation number of adopters is reached In the Marketing Science literature, international product diffusion has been widely investigated using the Bass diffusion model (Bass, 1969). The emphasis has been on finding constructs that can help management to forecast future product sales and predict diffusion trajectories of products even before their launch. These empirical studies have reported the influence of country characteristics (Dekimpe et al., 2000; Gruber and Verboven, 2001a; Takada and Jain, 1991), the timing of product information (Takada and Jain, 1991), the installed base and prices of an earlier generation product (Danaher et al., 2001; Islam and Meade, 1997), and word-of-mouth effects (Talukdar et al., 2002) on the speed of product diffusion across countries. Although IS researchers have studied adoption and diffusion since the 1980s, most of the work has focused at individual, group, and organizational level of analysis. More recently, several IS researchers have pursued an understanding of the significant factors at play throughout the diffusion process across countries (e.g., Gurbaxani, 1990; Kraemer and Dedrick, 2000; Kraemer, Gibbs, and Dedrick, 2002; Rai et al., 1998; Wolcott et al., 2001). For example, Kraemer et al. (2002) and Wolcott et al. (2001) reported that economic and financial resources, regulatory and legal policy and framework, and information infrastructure influence cross-country diffusion of e-commerce and the Internet respectively. However, most of the studies are conceptual frameworks with supporting case 5 studies and country and regional reports. As a result, there is a need for evidence from empirical studies to help develop a theory for technology diffusion at the international level. Overall, the studies do not recognize that some factors may be more influential at certain diffusion states than others, so this is an important area for new innovations in theory development and empirical analysis. 2.2. Technology Standards Standards are important in IT systems because they are necessary to ensure that complimentary products (e.g., operating system and application software) can work together. The standards and the related implications on markets, competition, and innovation have been extensively investigated in the Economics literature. A standard refers to a set of technical specifications that producers adopt voluntarily or in accordance with formal agreements or regulatory authority (David and Steinmueller, 1994). Standards related to IT systems are referred to as compatibility or interface standards in the economics literature (Antonelli, 1994). Standardization process can be broadly classified into de facto standards and de jure standards. De facto standards emerge from market-mediated processes that involve interactions among agents (David, 1987). In other words, network externalities and inertia induce new users to adopt a standard chosen by previous adopters, making that standard a dominant one over time. An ongoing battle for supremacy among the GSM, CDMA, and PCS standards is an illustrative example of marketmediated standardization process in the United States. Meanwhile, Microsoft’s Windows operating system is an illustrative example of a de facto standard. De jure standards are enforced by agreements or mandated by standard-setting agencies. The GSM digital wireless standards mandated by European Union for member countries to adopt is a case in point. The influence of standards and standardization on competition and innovation is a complex issue. On the one hand, standards increase competition by reducing entry barriers and lower market prices. 6 From the demand perspectives, standards help reduce consumers’ uncertainty and risks, hence speeding up the diffusion process. On the other hand, standards, especially in the case of de facto standards, can make it more difficult for rival firms or new entrants to compete with firms that control a dominant standard. In addition, this may subsequently lead to stagnant innovation in the marketplace because firms with a dominant standard and a large installed base may not have enough pressure to innovate. To address this issue, others suggest that multiple standards in the marketplace help increase competition and force technology providers to constantly improve the technology, thus resulting in lower product and service prices for consumers, which will lead to increased adoption. Empirical evidence of the effects of standards on a technology diffusion process is reported in Gruber and Verboven (2001a), where competing standards tend to slow diffusion of mobile telecommunications. In other words, the diffusion process appears to be faster in markets with a single standard. 2.3. Technology Policy Government policies and interventions play an important role in the diffusion of a new technology, especially those networking technologies such as the Internet, and the emerging digital wireless telecommunications (Hargittai, 1999; Kraemer et al., 2002; Montealegre, 1999; Wolcott et al., 2001). Unlike stand-alone computing technology, networking technology requires large-scale network services and infrastructures to be in place before any provision of services can take place. In addition, digital wireless services operators require designated spectrums from the pooled resources of a country, and these need to be appropriated through mechanisms chosen by a government. As a result, government actions such as licensing of service operators, preventive mechanisms of anticompetitive behavior, and price regulation are inevitable in the digital wireless environment. In this vein, Gruber and Verboven (2001b) report that regulatory practices governing competition through 7 licensing, among other things, seem to help increase the diffusion of wireless communications in fifteen European countries. There are two related streams of research on technology policy and IT innovations in the IS literature. The first stream includes King et al.’s (1994) framework of institutional intervention in IT innovation and studies that validate the framework. The second includes studies that use researchers’ own models to investigate the link between government policy and IT diffusion. King et al. (1994) propose a theoretical framework of the role of governments, and institutions, in general, in IT innovation through their influence and regulatory powers on both the production and use of innovation. In particular, they categorized institutional actions into six classifications: knowledge building, knowledge deployment, subsidies, mobilization, standard setting, and innovation directives. Later, Montealegre (1999) empirically validated the framework in his study of Internet adoption in four Latin American countries. He found that not only institutional actions facilitate Internet adoption, but appropriate interventions during different phases of the adoption process are essential for successful results. For example, standard setting that prescribes certain ways of doing things contributes the most in the early phase of the adoption process while the dissemination of new knowledge about the innovation contributes the most in the later phase of the process. Similarly, the second stream of research on government policy and IT diffusion also finds support for the influence of government policy on the diffusion process. For example, Kraemer et al. (2002) reported that national policy in the forms of telecommunication liberalization, promotion, and legislation has been significant in promoting the use of e-commerce in ten developed and developing nations. Wolcott et al. (2001) also found that government policy in the form of regulations and laws is one of the important determinants of Internet diffusion in the twenty five countries in their data set. Taken together, the two streams of research strongly suggest that government policy has 8 implications on the IT diffusion process. In addition, they also imply that we should expect to observe different policies at play depending on the study context (i.e. a set of countries or a type of IT). However, it is important to take note that all of the studies cited here use detailed case studies to establish the relation between technology policy and the diffusion process. And so it would be useful to obtain stronger evidence from empirical studies to further delineate the influence of technology policy on IT diffusion. 3. CONSTRUCTS, MEASURES, HYPOTHESES Based on the variables suggested from the theories and past studies that we reviewed, we propose a model of digital wireless technology diffusion that posits that the international diffusion of digital wireless phones is influenced by the effects of country environmental factors, digital wireless phone industry environmental factors, analog wireless phone industry environmental factors, and technology policy factors. Country environmental factors. National wealth is correlated to country’s diffusion rates and patterns (Dekimpe, et al., 1998; Gruber and Verboven, 2001a, 2001b; Kiiski and Pohjola, 2002; Kraemer, et al., 2002). We use GNP per capita in 1995 U.S. dollars (GNP) to measure national wealth, and expect it to have a positive relationship with diffusion rates. In addition, diffusion rates of advanced ITs, such as the Internet, are correlated with the adequacy and maturity of infrastructure development (Wolcott et al., 2001). Thus, we expect that countries with a higher number of fixed-line telephone installations (PHONE) are likely to have higher diffusion rates. A workable proxy is number of fixed-line phones per 1000 population. Digital and analog wireless phone industry environmental factors. Our rationale to include both the digital and analog variables in our model is from the theory of diffusion of successive generations of a technology. Norton and Bass (1992) have noted that a subsequent generation of 9 technology will eventually replace an earlier technology over time. Thus, the interrelationship between generations of technology suggests that diffusion studies will not be complete if variables associated with prior generation technology are ignored. Four variables related to these constructs are the number of existing digital (analog) wireless phone users in terms of a percentage penetration rate (DIGITAL_PEN, ANALOG_PEN), number of digital (analog) wireless phone operators (DIGITAL_OPR, ANALOG_OPR), number of digital (analog) wireless phone standards (DIGITAL_STD, ANALOG_STD), and digital (analog) wireless phone service prices (DIGITAL_PRC, ANALOG_PRC) also stated in 1995 U.S. dollars. Consistent with the network externalities literature, we expect a positive relationship between the number of existing analog and digital wireless phone users and the digital wireless phone diffusion rate. Drawing on the standards literature and prior studies, we argue that the intensity of competition and the number of standards are expected to influence the diffusion rates. In particular, we anticipate a positive (negative) relationship between number of digital (analog) wireless phone operators and the digital wireless phone diffusion rate, and a negative (positive) relationship between number of digital (analog) wireless phone standards and the digital wireless phone diffusion rate. Finally, willingness to adopt a technology is generally correlated to its pricing in the market (Danaher et al., 2001). Consequently, we hypothesize a negative (positive) relationship between digital (analog) wireless phone service prices and the diffusion rate of digital wireless phones. Technology policy factors. Drawing on the standards and technology policy literature, we argue that standardization (STD_POL) and licensing policies (LICENSE1, LICENSE2) affect the diffusion of digital wireless phones. Our preliminary data collection indicates two practices of standardization, market-mediated policy, and regulated regimes. We expect a faster pace of adoption among countries that employ regulatory initiatives over those that permit market-mediated policies to 10 develop. We classify competition policies based on a country’s government decision on geographical service coverage of digital wireless phone operators into national licensing policy, regional licensing policy, and hybrid (national and regional) licensing policy. We expect countries with either national or hybrid licensing policy to outperform those with regional licensing in terms of diffusion rates. 1 4. MODEL ESTIMATION AND DATA We next discuss how we conceptualize “diffusion states,” and then explain the models and estimation methods we use, as well as the data to be analyzed. 4.1. Modeling Preliminaries We define diffusion states as different periods in time for which there are likely to be different factors influencing the diffusion rates of a technology. According to the diffusion of innovation theory (Rogers, 1995), diffusion increases gradually before the critical mass of adopters decides to adopt and then rises quickly after that. This suggests that we should take a closer look at factors that affect diffusion rates before and after critical mass is reached. This suggests a natural partitioning of diffusion states: Introduction, Partial Diffusion, and Maturity. The Introduction state is the time when a country begins its digital wireless phone adoption. We define Partial Diffusion state as the time when critical mass in the market has been reached. Adoption rates that reflect a critical mass of adopters vary from one innovation to another. Rogers (1995) suggests that critical mass typically occurs when approximately 10% to 20% of adopters have adopted. As a result, we have set the critical mass of digital wireless phone adoption at 15% of all adopters. Finally, the Maturity state is defined as the time when the penetration potential or market saturation point has been reached (Dekimpe et al., 2000). Since digital wireless phone is introduced in 1990s, it is still considered a 1 We code standardization policy in terms of a dummy variable with the base case, 0, representing marketmediated standards, and 1 representing the regulatory regime approach. In addition, we code licensing competition policy with two dummy variables, so that (0,0) represents the base case of regional licensing, (0,1) indicates a national licensing policy, and (1,0) indicates a hybrid policy. 11 relatively young technology. It will take some time before digital wireless phone diffusion reaches the Maturity state. So, we estimate factors that affect diffusion speed from Introduction to Partial Diffusion. We use a modified Bass model (Dekimpe et al., 1998) and a coupled-hazard survival model (Dekimpe et al., 2000) to model state-wise digital wireless phone diffusion. (See Table 1 and Figure 1 for comparisons.) The former model provides an appropriate point of comparison to validate the results that we have obtained from the coupled-hazard model, a new model that offers a different estimation structure for the theory and somewhat different managerial insights. 4.2. Modified Bass Model The Bass diffusion model (Bass, 1969) suggests that a new product adoption decision is driven by two factors: coefficient of external influence, the influence that is independent of the existing number of adopters, and coefficient of internal influence, the social influence of the existing number of adopters. The model specifies that the likelihood that an individual will adopt a new product at time t, given that he has not yet adopted, is a linear function of the number of existing adopters: h (t ) = f (t ) = p + qF (t ) . 1 − F (t ) h(t) is the hazard rate or the likelihood to adopt at time t given that no adoption has occurred in the time interval (0, t). f(t) and F(t) denote the probability density and cumulative density function at time t. p and q are the coefficient of external and internal influence respectively (0 < p, q < 1). Since we often observe an aggregate number of adopters, not an individual’s adoption behavior, the hazard model can be specified in terms of the number of adopters as n(t ) = p + q N (t ) (m − N (t ) ) , where n(t) = mf(t) is the number of adopters at time t, N(t) is the m cumulative number of adopters at time t, and m is market potential. 12 Figure 1. Models of international diffusion of digital wireless technology Table 1. Contrasting Empirical Models MODEL ELEMENTS Dependent variable Independent variable Parameters Estimation method MODIFIED BASS MODEL Number of adopters from Introduction to Partial Diffusion state or end of observation Social system size, long-run ceiling, and cumulative adopters Intercept and growth rate of diffusion curve Intercept and growth rate of diffusion curve Non-linear least squares Non-linear least squares Proposed independent variables Regression parameters COUPLED-HAZARD MODEL Duration of times from Introduction to Partial Diffusion or end of observation, and indicator of Partial Diffusion (0=no, 1=yes) Proposed independent variables Weibull shape (α) and scale (λ) parameters, and parameters of independent variables Survival analysis Dekimpe, et al. (1998) point out that the Bass model limits comparison of diffusion parameters across countries. Why? First, the Bass model uses a time series of number of adopters to estimate the diffusion parameters. As a result, a small and a large country that have the exact same number of adopters over time will have the same diffusion parameters. This implies that the two countries, without considering their sizes, share the same diffusion pattern, which may not necessarily be correct. Second, by using fixed time periods for all countries in a data set, there is higher risk of lefthand truncation bias where the estimates of the intercept of the diffusion curve are inflated for those countries that start their adoption process earlier than the time frame represented by the data. 13 To address these limitations, they proposed a modified Bass model for a country i as n i ,1 ni ,t = C i S i N + Bi i ,t −1 C i S i − N i ,t −1 CS i i [ ] , where ni,t is the number of adopters at time t, Ni,t-1 is the cumulative number of adopters up to time t-1, Si is the social system size, Ci is the long-run ni ,1 Ci S i penetration ceiling, and Bi is the diffusion growth rate. The diffusion curve intercept is also referred to as parameter Ai1. The social systems are populations in a country and the long-run penetration ceiling is defined as the maximum proportion of the population that will adopt.. Factors that govern the dynamics of social systems and long-run penetration ceiling are exogenous to a technology. The model requires matched sampling of the first two parameters (C,S) and the alignment of introduction timing of an innovation across countries for valid comparisons of the cross-country diffusion parameters. It should be noted that parameters Ai1, Bi, and CiSi are similar to parameters p, q, and m in the Bass model. Although the modified Bass model was designed to examine overall diffusion process, it is flexible enough to estimate state-based diffusion parameters by limiting observations to those defined by diffusion states of interests. Also two logistic models test covariates that affect the first year adoption and diffusion growth rates: Ai1 = 1 1+ e − d1 X i , Bi = 1 1 + e −d2 X i , where d1 and d2 are vectors of parameters and Xi is a vector of covariates. 4.3. Coupled-Hazard Survival Model Diffusion states along the diffusion curve of the same technology are not independent from each other. There is a natural order embedded in the diffusion process. For example, a country has to start from the Introduction state, and then proceed to the Partial Diffusion state, before it can finally reach 14 the Maturity state at some later time. We use a coupled-hazard survival model (Dekimpe et al., 2000) to set up such interdependencies across the diffusion states. The coupled-hazard model characterizes transitions that a country has to traverse from state-tostate leading to the full adoption of a technology. Diffusion states and transition rates are the two key elements in the model. We model time until Partial Diffusion, and time until Maturity as two interdependent failure-time processes. Each process has two possible values: 0 which means that neither Partial Diffusion nor Maturity has been achieved; 1 means either Partial Diffusion or Maturity has been reached. As a result, we have State[0,0]—no Partial Diffusion or Maturity has been reached, State[0,1]—no partial diffusion has been reached but maturity has been achieved, State[1,0]—partial diffusion has been reached but not Maturity, and finally State[1,1]—both Partial Diffusion and Maturity have been reached. To maintain logical consistency of the diffusion process for our econometrics, we drop State[0,1] because it is impossible for a country to reach Maturity without going through Partial Diffusion. This leaves three states, which we call Introduction [0,0], Partial Diffusion[0,1], and Maturity[1,1]. The dynamics of the diffusion process are depicted with transition rates, the likelihood at any point in time that a country will move from one diffusion state to another. Since there are three diffusion states, there are six possible transition rates based on R(R-1), where R is the number of states, as shown in Figure 2. Figure 2. A Fully-Specified Coupled-Hazard System (3 States, 6 Transition Rates) 15 The reduced coupled-hazard system for the international diffusion of digital wireless phones with three diffusion states and two transition rates is illustrated in Figure 3. Figure 3. A Reduced Coupled-Hazard System (3 States, 2 Transition Rates) Since an empirical regularity in the observed data is that a country never falls back to an earlier state on the diffusion curve, we can eliminate the dashed-line transitions in Figure 2. We can also remove the dotted-line transition that jumps from Introduction to Maturity. 4.4. Coupled-Hazard Estimation Method Since the diffusion states and transition rates are analogous to events and hazard rates, this naturally suggests survival analysis methods as the appropriate choice for the empirical test. We use parametric survival methods to empirically evaluate the factors that may affect the proposed transition rates. In particular, we use a proportional hazard model (Cox and Oakes, 1984) to estimate the effects of covariates on the diffusion rates. The proportional hazard model specifies the hazard for technology diffusion for country i at time t as the product of a baseline hazard function and a linear function of a row vector of covariates, X: hi(t) = δ0(t)eXβ. In this expression, h(t) is the hazard function, δ0(t) is the baseline hazard function, and β represents the column vector of covariate parameters. By taking the logarithm of the hazard function, we get a familiar regression model, log hi(t) = δ(t) + X . We selected the Weibull specification with two parameters, α and λ, for our 16 baseline hazard function: δ0(t) = αλtα-1. 2 This makes sense because unlike other functions (e.g., exponential, log-logistic), a Weibull baseline hazard matches the monotonically increasing function of the diffusion curve. The model permits us to explain why adoption is occurring and how its conditional probability changes over time via eXß. 4.5. Data We collected annual data for the dependent variables and covariates. The implementation years varied from 1992 to 1997. Countries started their digital wireless phone implementation in different years. All of the observations ended in 1999. The data cover the diffusion of digital wireless phones and corresponding covariates in forty six developed and developing countries in Europe, Asia, Africa, and North America. 3 5. RESULTS AND DISCUSSION We next describe the estimation results from the models, and interpret their common and contrasting insights. We also discuss their broader implications. 5.1. Results of the Modified Bass Model To estimate the models, we set the social system size (S) to the total population of the year when the countries started their digital wireless phone diffusion. The long-term penetration ceiling (C) is Estimating the model yields maximum likelihood estimates for the explanatory variable, so we can determine whether the observed effects are consistent with the hypothesized effects. Such estimation also yields a reading on the proportional hazard of country's conditional probability of transition from state-to-state in the diffusion process for digital wireless phones. The estimates of the parameters tell us the percent changes in the hazard rate for a one unit change in a covariate. 3 The countries covered are Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Jordan, Korea, Kuwait, Luxembourg, Malaysia, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Philippines, Portugal, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, and Vietnam. Data sources include international organizations such as International Telecommunication Union (ITU), World Bank and the United Nations (UN). We also obtained data from private databases and publications such as Gartner Group, Wireless Week magazine, Global System for Mobile Communications (GSM) web site (www.gsmworld.com), and Code Division Multiple Access (CDMA) development group web site (www.cdg.org). 2 17 defined as a proportion of the population aged fifteen or older. We used the logistic model to estimate the effect of covariates on the first year adoption level. We parameterized the logistic transformation of a growth rate into the modified Bass model to estimate the parameters of the proposed covariates. Table 2 summarizes the factors that affect the first year adoption level and growth rate parameters in the modified Bass model. The results show a higher number of significant variables for the first year adoption level than the growth rate. We discuss the results of the first year adoption level. GNP per capita (GNP) is positive and significant (p<.05). Since its coefficient is close to zero (0.0002), its effect on the first year adoption level is relatively small. Two of the digital wireless phone variables (DIGITAL_STD, DIGITAL_PRC) are significant (p<.01, and p<.05 respectively). Consistent with our expectation, the number of digital wireless phone standards has a negative effect on the first year adoption level. However, contrary to our hypothesis, digital wireless phone prices have a positive influence on the first year adoption level. This may be because those early adopters are innovators who will adopt a technology regardless of its high prices. Similarly, two of the analog wireless phone variables (ANALOG_STD, ANALOG_PRC) are significant (p<.05). The higher the number of the analog wireless phone standards, the higher the first year adoption level of digital wireless phones. Analog wireless phone prices show a negative effect on the first year adoption level of digital wireless phones. Perhaps high analog wireless phone prices delay the adoption decisions of some potential adopters who may associate high analog wireless phone prices with high digital wireless phone prices. 18 Table 2. Modified Bass Model Results VARIABLES GNP DIGITAL_PEN DIGITAL_OPR DIGITAL_STD DIGITAL_PRC ANALOG_PEN ANALOG_OPR ANALOG_STD ANALOG_PRC STD_POL LICENSE1 LICENSE2 1ST YEAR ADOPTION (AI1) COEFFICIENT STANDARD ERROR 0.0002** 0.0001 NA NA -0.69 0.61 *** -26.06 8.84 ** 0.71 0.27 0.17 0.48 0.29 2.18 ** 5.48 2.14 ** -0.54 0.23 ** -4.12 1.60 ** 7.43 2.97 * 4.96 2.70 GROWTH RATE (BI) COEFFICIENT STANDARD ERROR -0.0003 0.0002 NA NA * 3.87 2.33 -7.63 4.82 0.17 0.15 -0.26 0.27 * -6.43 3.78 * 9.97 6.03 0.53 0.32 -0.37 2.43 0.78 3.14 2.44 3.04 Note: 4R2 of the intercept model is 0.92. R2 of the growth rate model is 0.70. The significance levels for the covariates are: * = p<.10, ** = p<.05, and *** = p<.01. The cumulative digital wireless phone penetration (DIGITAL_PEN) is not applicable in the first year adoption level model (NA) because there is no cumulative number of adopters in the first year. Since the growth rate logistic model is nested in the modified Bass model, which already has a cumulative number of adopters as one of the independent variables, we exclude DIGITAL_PEN from this model. GNP per capita (GNP) and the number of fixed line phones per 1000 inhabitants (PHONE) are highly correlated (ρ =0.8571), so we dropped PHONE from the model. The dummy variable (STD_POL) that measures standardization policy is significant (p<.05). The values “0” and “1” denote market-mediated and regulated policy respectively. Since the estimated parameter is negative, this means that, all other things equal, those countries that use regulated policy observe lower first year adoption level than countries that use market-mediated policy. The dummy variables (LICENSE1, LICENSE2) that measure licensing policy are significant (p<.05 and .10, respectively). Since both coefficients are positive, this means that, all other things equal, countries that use hybrid licensing policy (LICENSE1=1, LICENSE2=0) and national licensing policy A concern is whether the binary variables are highly associated. Cramer’s V, a χ2-based measure of association ranging from 0 to 1, between STD_POL and the two licensing policy variables (LICENSE1, LICENSE2) is 0.402—not a high association. This is sensitive to sample size and number of levels of variables. We looked at Goodman-Kruskal lambda (also in 0 to 1 range), the percentage reduction in errors in predicting values of one variable given knowledge of the other. Its value is 0.115, indicating low association between STD_POL and licensing policy (LICENSE1, LICENSE2). 4 19 (LICENSE1=0, LICENSE2=1) have higher first year adoption level than countries that use regional licensing policy (LICENSE1=0, LICENSE2=0). There are three significant variables for the growth rate. The number of digital wireless phone operators (DIGITAL_OPR) is positive and significant (p<.10). This suggests that the diffusion growth rate appears to be faster in a higher competitive market. In contrast, the number of analog wireless phone operators (ANALOG_OPR) is negative and significant (p<.10). Higher competition in the analog wireless phone industry slows down the growth of digital wireless phone diffusion. Finally, similar to the result of the first year adoption level, the number of analog wireless phone standards (ANALOG_STD) is positive and significant (p<.10). This supports our hypothesis that the higher number of analog wireless phone standards speed up the growth of digital wireless phone diffusion. 5.2. Results of the Coupled-Hazard Survival Model Table 3 summarizes the coupled-hazard Weibull survival model estimation. The model has a likelihood ratio of 64.48 (p=0.00). (See Table 3.) All digital wireless phone industry environment variables except the number of digital operators (DIGITAL_OPR) are significant. Digital mobile phone penetration (DIGITAL_PEN) is highly significant (p<.01) with a hazard ratio of 1.358. This means that a 1% increase in digital wireless phone penetration will increase the hazard rate of reaching Partial Diffusion by 35.8%. 20 Table 3. Coupled-Hazard Model Results VARIABLES GNP DIGITAL_PEN DIGITAL_OPR DIGITAL_STD DIGITAL_PRC ANALOG_PEN ANALOG_OPR ANALOG_STD ANALOG_PRC STD_POL LICENSE1 LICENSE2 α λ COEFFICIENT STANDARD ERROR 0.00002 0.070 0.325 1.153 0.056 0.072 0.654 0.888 0.055 0.776 1.470 1.395 1.204 -0.00001 0.306*** 0.247 -2.081* -0.130** 0.020 -0.355 -1.579* 0.111** -1.790** -3.524** -3.353** 8.412*** 0.00002*** 4 2.382 HAZARD RATIO 0.999 1.358 1.280 0.125 0.878 1.020 0.701 0.206 1.117 0.167 0.029 0.035 NA NA *** Note: Likelihood ratio, model significance = 64.48 . The significance levels for the covariates are given by: * = p<.10, ** = p<.05, and *** = p<.01. “NA” means “not applicable.” GNP per capita (GNP) and the number of fixed line phones per 1000 inhabitants (PHONE) are highly correlated (ρ =0.8571), so we dropped PHONE from the model. All variance inflation factors (VIFs) of the rest of covariates are lower than 10, showing no presence of multicollinearity. The number of digital standards (DIGITAL_STD) is negative and significant (p<.10) with a hazard ratio of 0.125. An additional standard reduces the hazard rate by 87.5%. Digital wireless phone service price (DIGITAL_PRC) also is negative and significant (p<.05) with a hazard ratio of 0.878, so a unit price increase decreases the hazard rate by 12.2%. Two analog wireless phone industry variables are significant. Number of analog wireless standards (ANALOG_STD) is negative and significant (p<.10) with a hazard ratio of 0.206. An additional analog wireless phone standard reduces the hazard rate by 79.4%. Analog wireless phone service price (ANALOG_PRC) is significant (p<.05) with a hazard ratio of 1.117. So a unit increase in price increases the hazard rate by 11.7%. Standardization policy (STD_POL) is significant (p<.05) with a hazard ratio of 0.167. This is a dummy variable where 0 and 1 denote market-mediated and regulated policy, respectively. This 21 means that the hazard rate of countries using regulated policy is 16.7% of those that use marketmediated policy. The dummies that measure licensing policy (LICENSE1, LICENSE2) are negative and significant (p<.05) with a hazard ratio of 0.029 and 0.035. The base case is regional licensing policy (LICENSE1=0, LICENSE2=0). So, the hazard rate of countries that use national licensing (LICENSE1=0, LICENSE2=1) is 3.5% of those that use regional licensing. Also, the hazard rate of countries that use hybrid licensing (LICENSE1= 1, LICENSE2=0) is 2.9% of those that use regional licensing. 5.3. Discussion We used modified Bass and coupled-hazard survival models to test effects of country environmental factors, digital and analog wireless phone environmental factors, and technology policy factors on the speed of diffusion from the Introduction to the Partial Diffusion state. First year adoption rate and a further growth rate characterize a diffusion speed in a modified Bass model. A hazard rate illustrates the likelihood of reaching Partial Diffusion in a coupled-hazard survival model. In addition to using the results from the two models to confirm the effect of covariates on the diffusion speed, we also differentiate the influence of covariates in the first diffusion year and the following years. Our results show that GNP per capita is positive and significant during the first diffusion year. Rich countries may have a slight head start with diffusion. But later, countries with lower GNP per capita can catch up quickly. The number of digital operators shows a positive effect on a growth rate in the modified Bass model, but has no effect on the hazard rate in the coupled-hazard model. Taken together, these results suggest that competition does not affect overall diffusion speed from Introduction to Partial Diffusion, but has an effect after the first year of diffusion. The number of digital wireless phone standards shows a negative effect in both models, confirming our expectation 22 that multiple standards slow down the diffusion speed. Overall, digital wireless phone prices marginally reduce the likelihood of reaching Partial Diffusion. During the first year of diffusion, high prices appear to induce more adoption. This may be because early adopters adopt new higher-priced digital wireless phones to stay ahead of the game, setting them apart. The number of analog wireless phone operators appears to slow down the growth rate after the first year of adoption. This makes sense because digital wireless phones at that time were new technology. So competition from a more stable analog wireless technology may slow down its diffusion process. The impact of number of analog wireless phone standards runs somewhat counter to our intuition, however. It positively affects the first year adoption level and the growth rate in the modified Bass model, but it reduces the hazard rate of reaching Partial Diffusion in the coupledhazard model. Finally, higher analog wireless phone prices speed up overall diffusion of digital wireless phones. However, a unit increase in analog wireless phone prices reduces the first year adoption level of digital wireless phones by roughly 11%. The results of standardization are consistent across the models. Countries that use marketmediated policy have a higher adoption level than countries that use regulations during the first year of diffusion. This may be because countries that use market-mediated policy have 6% higher number of operators than countries that use regulations. The high competition may help raise awareness of technology value, resulting in more adoption. Finally, countries that use national and hybrid licensing policy have lower likelihood of achieving partial diffusion than countries that use regional licensing policy. However, the reverse (hybrid, national, and regional licensing) is the case during the first diffusion year. This may be because regional operators are closer to customers and provide better services. 23 6. CONCLUSION We tested the effects of country environmental factors, digital and analog wireless phone industry environmental factors, and technology policy factors on diffusion speed of digital wireless phones from Introduction to Partial Diffusion state (15% penetration) using a modified Bass model and a coupled-hazard survival model. One of the significant findings across the two models is that multiple digital wireless standards significantly slow down the diffusion growth. One standard appears to promote faster growth in the international diffusion of digital wireless phones. Also our results indicate that high prices slow down digital wireless phone diffusion. Competition in the analog and digital wireless phone industry also shape the growth of digital wireless phone diffusion. Also different policies influence diffusion speed, especially during the initiation. This study broadens our understanding of salient factors at critical states of international diffusion of digital wireless phone technologies. It also represents an attempt to develop a theory of international diffusion of a technology, where multiple standards and various practices of technology policies coexist. In addition to these theoretical contributions, the results of this study have policy implications for governments to develop interventions at appropriate times to induce faster diffusion of digital wireless phones. There are some limitations to our findings. First, due to the unavailability of international data, we have only forty six countries in our data set. 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