15.768: MRP/ERP What is the Purpose and Logic of MRP ? Inventory Transactions Inventory Status Forecasts Master Production Schedule Customer Orders Engineering Changes MRP: (Explosion Offsets, Nets) Bill of Materials Schedules & Exception Reports What is the Purpose and Logic of MRP? • Coordination of Production and Inventory in large, multi-stage production systems • Used for - Scheduling & re-scheduling - Capacity Planning - Supplier coordination (internal & external) • Timely dissemination of information • Time-phased production & procurement - with lead time offsets & BOM explosions • Independent vs. Dependent demand • Requires centralized information system; hence ERP • Organizes large complex production and delivery coordination requirements Criticisms of MRP • Deterministic Model • Push system • poor data ==> GIGO • Self-fulfilling lead times • Difficult/costly to install & maintain • Centralized command & control mindset Three Principles of Forecasting 1. The Forecast is always wrong 2. The longer the forecast horizon, the worse the forecast 3. End item forecasts are less accurate than aggregate forecasts What is the Purpose and Logic of ERP ? Human Resources Data Analysis Manufacturing ERP System Sales Finance Supply Chain Management Service Engineering? What is the Purpose and Logic of ERP? • Financial & Operational Planning & Control -uniform business processes • Integration of corporate data & systems • Used for - Financial analysis & reports - Coordinating operations, sales, engineering - Supplier coordination (internal & external) • Timely aggregation and dissemination of information • Requires centralized information system; • enables decentralized control? Criticisms of ERP systems • Implementation nightmares • Encourages centralized control • Enforces uniformity; can stifle innovation • Very expensive Management issues: 1. Process redesign 2. Flexibility and internal capabilities 3. Implementation Lessons from Cisco’s Implementation? • make it a top priority; resource accordingly • do it quickly • rapid prototype iterations • in-house capabilities (outsource capacity, not knowledge) • need realistic-scale testing Volatility Amplification in the Supply Chain: “The Bullwhip Effect” Customer Retailer Distributor Information lags Delivery lags Over- and underordering Misperceptions of feedback Lumpiness in ordering Chain accumulations Factory Tier 1 Supplier Equipment SOLUTIONS: Countercyclical Markets Countercyclical Technologies Collaborative channel mgmt. (Cincinnati Milacron & Boeing) “We are experiencing a 100-year flood.” J. Chambers, 4/16/01 100 % Chg. GDP % Chg. Vehicle Production Index % Chg. Net New Orders Machine Tool Industry 80 % Change, Year to Year 60 40 20 0 1961 1963 1965 1967 1969 1971 1973 1975 1977 1979 1981 1983 1985 1987 1989 1991 -20 -40 -60 "Upstream Volatility in the Supply Chain: The Machine Tool Industry as a Case Study," Anderson, Fine & Parker Production and Operations Management, Vol. 9, No. 3, Fall 2000, pp. 239-261. -80 % Change, Year-to-Year 100.00 80.00 60.00 40.00 20.00 0.00 1961 -20.00 -40.00 -60.00 1965 1969 1973 1977 1981 1985 1989 1993 Year Worldwide Semiconductor Manufacturing Equipment Sales Worldwide Semiconductor Shipments Electronics, Computing and Communications Equipment Output GDP World GDP USA 1997 2001 LESSONS FROM A FRUIT FLY: CISCO SYSTEMS 1. KNOW YOUR LOCATION IN THE VALUE CHAIN 2. UNDERSTAND THE DYNAMICS OF VALUE CHAIN FLUCTUATIONS 3. THINK CAREFULLY ABOUT THE ROLE OF VERTICAL COLLABORATIVE RELATIONSHIPS 4. INFORMATION AND LOGISTICS SPEED DO NOT REPEAL BUSINESS CYCLES OR THE BULLWHIP. Bonus Question: How does clockspeed impact volatility? Class 8 Wrap-Up • • • MRP for production planning ERP Systems: Implementation & Process Design are key Bullwhip Dynamics Next Time: Southwest Air Beef Supply Chain Inputs Millions of farmers provide feed and corn input Multiple companies provide genetics Cow-Calf, Dairy Cows Feedlots Packers 900,000+ operations 2,000+ operations Less than 50 companies ~100 companies 62% of cow-calf operations have herd size of less than 50 Top 5 control approximately 15% of the market Largest 4 control 800 packers and dominant share (~75%) processor plants in the US Various levels of Numerous inputs affect Concentrated in 10 integration into Genetics and feed have the product states processing a dramatic impact on the animal’s Large operations include Numerous inputs affect Largest players offer development and meat King Ranch, Lykes the product packing and processing produced Brothers and Desert Similar genetics Cattle Large operations include Large operations include and feed lead to Cactus Feeders, Excel, Tyson, Swift and little variation In addition, there are ContiBeef and Caprock Smithfield (5%) dairy operations which Different feed and provide lean cows In addition, there are Dairy cows are generally genetics lead to dairy operations and slaughtered by mid wide variation imports (AU-NZ) sized packers (40%) Additionally, animals are subject to animal health products and medications Grinder (Processors) Distribution Center (e.g., McD) 40 company owned distribution centers across the US DCs consolidate products for individual stores Midsized companies ($50-500 MM) are generally more focused Stores make one on processing communication to restock the entire store Key suppliers are loyal, highly focused suppliers (Keystone and OSI) MIT OpenCourseWare http://ocw.mit.edu 15.768 Management of Services: Concepts, Design, and Delivery Fall 2010 For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.