OFFICE OF PLANNING AND ASSESSMENT (OFICINA DE PLANIFICACION Y EVALUACION - OPE) SECRETARIAT OF STATE FOR INTERNATIONAL AND LATIN AMERICAN AID (SECRETARIA DE ESTADO PARA LA COOPERACION INTERNATIONAL Y PARA IBEROAMERICA --SECIPI) SPANISH INTERNATIONAL AID AGENCY (AGENCIA ESPAÑOLA DE COOPERACIÓN INTERNATIONAL - AECI) HANDBOOK FOR JUDICIAL DIAGNOSIS María Luisa Ramos Rollón Sebastián Linares Leticia Ruiz Rodríguez DEPARTMENT OF POLITICAL SCIENCE AND ADMINISTRATION SALAMANCA UNIVERSITY Preliminary version March 2004 “Measuring the operation of a judicial system is like entrusting a group of blind persons with the task of detecting the shape of an elephant by touch: some will say it is tail-shaped, others that it is trunk-shaped, others that it is foot-shaped, and so on. All will form a partial and distorted notion of the object” (Luis Ramírez, personal interview). “The more general point is that one can’t evaluate the parts absent an understanding of the whole, and that the prevailing lack of agreement on what the whole looks like makes it difficult to select indicators or to assess their significance.... The host of descriptive statistics may have greater value as baseline data, once the process is better understood. In the meantime, they are just so much noise.” (Linn Hammergren, 2002b: 61) We are still in an artisan phase, in which each attempt at assessment entails the ad hoc construction of the instrument to be employed (Toharia, 2001). TABLE OF CONTENTS 1 Introduction 2 Judicial matters: study and intervention 2.1 Democracy, justice and development aid 2.2 Theoretical links between democracy, development and justice 2.3 Judicial reforms in recent times 2.3.1. Historical framework of reform 2.3.2. Waves of judicial reform 2.3.3. The most common criticisms levelled at judicial reform processes 3 Diagnostic instrument for judicial matters 3.1. Theoretical aspects 3.1.1. The need for a multidisciplinary approach 3.1.2. Desirable qualities of a judicial system 3.2. Methodological aspects: methodological layout of the instrument 3.2.1. Dimensions, units of analysis, variables and standards 3.2.2. Measurement: choice of indicators 3.2.3. Measurement: choice of level 3.3. Summary 4 Instrument to diagnose the quality of a judicial system 4.1. Dimension 1: Judicial independence 4.2. Dimension 2: Accountability 4.3. Dimension 3: Control 4.4. Dimension 4: Efficiency/efficacy 4.5. Dimension 5: Access to justice 4.6. Dimension 6: Economic performance of justice: legal certainty 5 Instructions on how to use this handbook 5.1. General comments on the use of this handbook 5.2. Procedure for diagnosis and identification of problems: full and short checklists of indicators 5.3. Strategy of application of rapid diagnosis 6 References 1 INTRODUCTION Judicial reform programmes have been an area of political intervention and academic reflexion for the last twenty years or so. In this time, judicial systems have come to constitute elements central to political debate, a development that has generated a number of analyses which seek to approach the phenomenon from different angles and with different tools. Traditionally, judicial systems have been studied from the standpoint of law, thereby stressing the regulatory aspects of same, as well as matters linked to the legal framework of each country. Subsequently -and more clearly so for the last two decades- justice has been incorporated as one of the priority areas of public intervention in the so-called developing countries, rendering it necessary for it to be viewed from the stance of scientific disciplines such as political science or sociology, which have an altogether broader horizon. This shift has implied a more global vision of justice and its operation. Justice is a polymorphic public area that affects very different strata of the social, political and economic life of a country. Indeed it is this that underlies the heterogeneity of the approaches taken to judicial systems: a complex phenomenon cannot be addressed unidimensionally and calls instead for approaches underpinned by different perspectives and disciplines. The first element of complexity resides in the very consideration of what constitutes a judicial system. This task is by no means easy, in that it embraces both the so-called judiciary as well as all the collateral institutions which contribute to offering a public justice service. A second element of complexity arises when the judicial system is approached as a power that contributes to moulding a country’s political system, with matters relating to its central position in the political structure or the performance of justice in terms of a public service coming to constitute pivotal aspects. Lastly, a comprehensive grasp of judicial systems requires that these be viewed from the perspective of their relationship with citizens, social interaction and society. International -and specifically Spanish- aid in developing countries has intervened in the field of justice as part of a commitment to the democratisation of the political systems of incipient democracies. Such interventions have been affected by the complexity of the phenomenon to be improved, and also by an initial enthusiasm not always accompanied by sufficient back-up and support of the kind afforded by scientific knowledge. The inadequacy of this scientific base, plus the sheer complexity of the matter, is the fundamental reason why the Office of Planning and Assessment (Oficina de Planificación y Evaluación - OPE), which comes under the Secretariat of State for International and Latin American Aid (Secretaría de Estado para la Cooperación International y para Iberoamérica - SECIPI) and works in liaison with the Spanish International Aid Agency (Agencia Española de Cooperación International - AECI), has commissioned this paper.1 The aim of this Handbook is to furnish information on the state of scientific knowledge surrounding judicial systems. More specifically, it seeks to provide tools of analysis for this public sphere, with emphasis on methodological instruments that might serve to enable the phenomenon of political reality known as the judicial system, to be approached. Indeed, it aims at furthering insight into the phenomenon of justice in aid-recipient countries, as well as supplying The authors of this Handbook form part of a research team that has been analysing judicial reforms in Central America for the last decade, in the framework of the Political Science and Administration Department and Institute of Latin American and Portuguese Studies at Salamanca University. Research papers produced by the team include, “Judicial Policy and the Quality of Democracy in Central America” (“Política de justicia y calidad de la democracia en Centroamérica”), a project funded by the Ministry of Science and Technology (SEC 2001-1779) and supervised by María Luisa Ramos Rollón, with the participation of Leopoldo Díaz Moure, Borja Díaz Rivillas, Sebastián Linares, Elena Martínez Barahona, Leticia Ruiz Rodríguez and Salvador Santiuste Cué. 1 tools that may serve to guide intervention processes. To this end, the criteria drawn up by the AECI for its political and social interventions and duly placed on record in its “Spanish Aid Project Management Methodology“ (Metodología de Gestión de Proyectos de la Cooperación Española) (2001), will be applied. The layout of this paper is organised in different parts or modules, which in turn contain chapters. The first part contextualises the processes of judicial reform together with the aid and cooperation provided by European and North American countries for such reforms, indicating the phases of these processes, the theoretical bases on which they were founded, and the criticisms that were levelled at them. The second part (Section 3) contains a series of points of a methodological and conceptual nature that serve to lend the Handbook its framework. Beginning in Section 4, the third part turns to the development of the Handbook per se, employing a series of chapters to set out proposals for indicators of comparative diagnosis, identification of problems, formulation of projects, as well as follow-up and assessment thereof. For this purpose, a distinction is drawn between six fundamental dimensions in the judiciary (independence, accountability, control, efficiency, access and legal certainty) and it is around these that the proposed forms of measurement, assessment and intervention in judicial matters are then developed. 2 JUDICIAL MATTERS: STUDY AND INTERVENTION 2.1 DEMOCRACY, JUSTICE AND DEVELOPMENT AID The processes of (re)democratisation which began in Ecuador, Bolivia and Peru in the latter part of the 1970s, and then spread to the rest of the Latin American region over the course of the 1980s, coinciding with the processes of transition in Southern and Eastern Europe, marked the starting point of an historical process that has enhanced the idea of democracy as the best form of political organisation. Originally, there was a tendency to give precedence to a minimum definition of democracy. Free and open elections that would lead to the formation of a government, as well as the existence of a minimum number of individual rights were the two criteria used to characterise a democratic regime. However, these procedural definitions of democracy left aside aspects of content to focus simply on formal aspects. Likewise, the emphasis on the political rather than the social part of the democratic game eliminated any type of concern about the exercise of anything other than certain aspects of political citizenship. This nigh exclusive attention to the fact of free, fair and open elections left in abeyance other aspects intrinsic to a democratic playing field, such as the existence of the Rule of Law, consisting, inter alia, of elements such as access to justice or the protection of human rights. Hence, although the political definition might lay emphasis on political institutions, the effectiveness of these institutions, including the judicial system, was not regarded as central aspect of same (Holston and Caldeira, 1998: 287). As against this approach, the 1990s saw the discovery of difficulties present in the democratic game due to the poor performance of its principal institutions. The question of the Rule of Law and its connections with the transformations of the judiciary gradually revealed themselves, along with representation of social interests, citizen participation (which in the ultimate analysis affects accountability mechanisms) and problems associated with violence and organised force (and their link to civilian-military relations), as three of the major points of friction affecting the processes of democratic consolidation in the Latin American region (Agüero, 1998). In recent times, a number of authors have begun to highlight the substantive aspects of a democratic system , within the context of a generalised complaint that the institutionalisation of a competitive political game does not automatically lead to the Rule of Law, equitable access to justice and protection of civil rights. O´Donnell is perhaps the best-known author in this exercise of insisting on a definition of democracy, which, albeit conceptualised in the political sphere, needs certain politico-institutional and socio-economic aspects to support it. Other leading contributions along these same lines include the paper by Agüero and Stark (1998) and that coedited by Diamond, Hartlyn, Linz and Lipset (1999). At the very least, these authors demand a debate about the degree of quality of democracy, a procedure whereby mere procedural democracies may be distinguished from substantive democracies. From this point of view, a study of the judiciary would appear to be central to any study on the quality of democracy. Two types of concerns about justice are critical here: firstly, a theoretical interest in deciding what type of judiciary is best for democracy and its consolidation; and secondly, how to achieve it, what to reform and what to retain. On the basis of these two concerns, judicial systems became one of the priorities on the political agendas of recently consolidated regimes and the aid policies pursued by the richest countries (and, by extension, one of the priorities on the socio-political research agenda). An altogether different matter is whether this priority was more formal than real or whether governments used it to achieve legitimacy at a given moment in time, since, in reality, it was of very much less importance than other points on the agenda. At all events, in the last two decades, reform of judicial systems has become a top-ranking item to which international aid has accorded priority status in development promotion policies. Institutions, such as official development-aid agencies in several European countries, including Spain, the United States, the World Bank and the Inter-American Development Bank (IDB), have prioritised matters of judicial reform on their agendas, and have fostered and funded different reform initiatives in this sector. The Spanish International Aid Agency has been especially active insofar as promotion of change and improvement of judicial systems is concerned, specifically in the Latin American area. This comes within its fundamental priority of promoting democracy through, among other things, reinforcing institutions and their performance. Hence, Article 2 of the International Development Aid Act 23/1998 of 7 July (Ley de Cooperación Internacional para el Desarrollo), states that “Spanish aid shall act in accordance with the principle of defence and promotion of human rights and fundamental freedoms, peace, democracy and citizen participation in conditions of equality between men and women”; and, among the designated priorities of Spanish aid, Article 7 stipulates the strengthening of democratic and social structures, and support for institutions, particularly those closest to the citizen. The Spanish International Aid Agency tends to tie promotion of democracy and the Rule of Law to the general goal of the fight against poverty, on the understanding that there is a close link between democracy and development (on both the human development and economic growth fronts). In the framework of such promotion of democracy, the Rule of Law and development, the judicial system is seen as a key element. Hence, in the strategy of Spanish aid for promotion of democracy and the Rule of Law, it is expressly stated that “an independent and professional judiciary is the best instrument for the defence of fundamental rights and for the protection of citizens against possible arbitrary or unjust actions on the part of the public powers. Moreover it is also critical for the development of economic activity. For a society to be able to ensure that real rights are effectively exercised and contracts performed depends on judges being independent and possessing a sound technical training” (AECI, 2003, p.20). 2.2 THEORETICAL LINKS BETWEEN DEMOCRACY, DEVELOPMENT AND JUSTICE Until relatively recently, the study of the effective functioning of the judiciary has been a topic that has not come in for sufficient attention, essentially for reasons of historical timing. In the first place, the existence of a generalised emphasis on the establishment of political democracy or polyarchy, which was defended in the first empirical research to be conducted on regimes in transition, resulted in the study of aspects of the workings of such emerging democracies being shelved. In the second place, the development of a minimalist concept of democracy, viz., free, transparent, open, inclusive and periodic elections, along with respect for the rights of voting, expression, association and access to alternative sources of information (Dahl, 1993), had the effect of sidelining the actions, performance and quality of the institutions -the judiciary, among others- that make up these democratic regimes. Yet the broadening of horizons witnessed over the course of the last ten years in the social sciences has been translated as an increase in the attention paid to the operation of the judiciary, its efficacy, degree of transparency and independence, access to justice, respect for human rights and the overall efficiency of the judicial system as a whole. There are three explanations for this shift: I) The first of these reasons traces its origins to economic theory. Since North’s seminal paper (1990), the study of the judicial system has assumed a fundamental importance for comprehension and comparative assessment of state economies. According to this approach, the institutional factor is the key to understanding the transaction costs between economic agents: inefficient institutions generate high transaction costs that hold back commerce and the specialisation of the economy; efficient institutions, in contrast, reduce transaction costs, thereby increasing trade and specialisation. In this regard, the role played by the judiciary is crucial: it is the organ entrusted with exercising a neutral and impartial function in resolving conflicts of interest, by guaranteeing that private contracts and agreements will be performed effectively and that, where this is not the case, the defaulting party will be held accountable. From this approach it follows that there would be a close relationship between ineffective and corrupt judicial systems on the one hand, and underdevelopment and economic stagnation on the other. More specifically, a high degree of independence and transparency of a judiciary that was stable over time would be linked to a healthy, modern and highly specialised economy. Against this, high levels of corruption and inefficiently managed public expenditure would be linked to stagnant economies and low levels of specialisation. Although it should be stressed that, as yet, North’s theory has not been satisfactorily put to the test empirically (see Messick, 1999), its theoretical solidity and soundness of argument continues not merely to justify the efforts expended by international aid agencies in monetary aid for reform of the judicial system, but also to provide political science with targets for empirical analyses which focus on the judiciary and judicial institutions in general.2 II) The second reason lies in the evolution of the theory of democracy per se. Recent theoretical analyses have indicated that it is impossible to draw up a minimal, sufficient set of political rights vested with the potential to guarantee an electoral regime, owing to the fact that this class of rights was created inductively, i.e., such rights were established by reference to the real impact that an election would suffer, if they were not recognised. Yet this means, therefore, that there can be no theory which defines a precise frontier between what are termed political rights (necessary for the existence of an “electoral regime”) and other civil rights. The reason for this is that political rights (expression, association and movement) are segments of wider civil rights (O’Donnell, 2001). What this amounts to, is that the rights of electing and being elected can seldom be put in practice if individuals lack the requisite capacities for human development or are unable to exercise their basic universal rights (Habermas, cited by O’Donnell, 2001). In other words, not only does the limitation of freedom of expression, association or movement restrict or hamper the existence of a democratic regime, but lack of access to justice, health and education, as well as poverty and social inequality, severely restrict the exercise of political rights.3 Consequently, the continued existence of a democracy presupposes, in certain measure, the effective protection of fundamental human rights. It is thus essential to go beyond the definition of polyarchy in order to attend to the other elements of the political system. Among these other elements, the judicial system is of vital importance, given that it is through it that rights which are violated or disregarded, are rendered effective. In this regard, see Castelar Pinhero, 2001. This idea is taken from O´Donnell (2002), and what it means is that democratic regimes, Rule of Law and human development have common bases. This common base is attributable to the fact that civil, political and social rights, though analytically distinguishable, are mutually presupposed in practice, so that any advance in one area renders it possible for other rights to be attained. Human development, human rights and democracy share a common, morally rooted vision of human agency. 2 3 Other approaches have highlighted the fact that the minimum requirements which define a political democracy or “polyarchy” are necessary to distinguish between democratic and undemocratic regimes, but not to distinguish variations “between political democracies” (Altman and Pérez Liñan, 2001). Suffice it to observe the realities of many underdeveloped countries and compare these with the situation in which the most advanced western democracies live.4 On the basis of these findings, some academics have proposed incorporating the dimensions that define a Rule of Law into the concept of democracy (O´Donnell, 1999). Together with the electoral regime (with all its attributes, viz., open, and even egalitarian, transparent, free and institutionalised elections) and recognition of so-called political rights (freedom of association, freedom of expression, freedom of religion, the right to have access to alternative sources of information), account would have to be taken of other attributes, such as judicial independence, effectiveness of horizontal accountability mechanisms, access to justice and the efficacy of the judicial system. However, it should be pointed out here that, as yet, no theoretical consensus has been reached in the literature as to which constituent components of a Rule of Law should be assessed. Indeed, this dissension is mirrored in many of the recent empirical analyses, where comparisons between systems are made difficult when the dimensions envisaged by conclusions in some cases are different to those envisaged in others. Other authors, such as Coppedge (2002), propose redefining the concept of democracy, by dividing the notion of inclusiveness (which in the classic term “polyarchy” refers exclusively to the right to vote) into two dimensions, namely, the proportion of subjects who possess a given right (breadth of inclusion), and the degree of effectiveness of said right (fullness of inclusion).5 On the basis of this conceptual approach, political participation would involve, not only the right to vote as exercised in elections, but also other rights in the form of access to justice, public health, participation in local public hearings, opportunity to hold collective protest demonstrations, etc., (Coppedge, 2002: 9). Accordingly, under this tentative conceptualisation, measurement of access to justice as a possible component of a democratic regime would assume special relevance. It would seem evident then that all these approaches to democratic theory suggest measuring aspects not included in the classic concept of polyarchy, whether through the “conceptual stretching” of same (that is to say, by incorporation of new attributes), or through measurement of other different concepts. In this respect, therefore, some dimensions specific to judicial systems take on relevance. III) A third theoretical approach, which underscores the importance of the measurement of judicial systems, derives from some applications of the theory of rational choice to the study of the political system. According to this approach, the judiciary is the guarantor of the rules of play or “guardian of promises” (Garapon, 1996). Indeed, the Rule of Law will operate only if rulers and ruled both perceive that there are advantages to be had from obeying the law. In other words, the rule of law will be successful if it manages to impose itself (Smulovitz, 2002). What is it that causes political leaders to consider that obeying the law is in their own interest? The answer is that the rulers will have incentives to obey the law if they obtain benefits by doing Political democracies having high per capita income levels, generalised access to health, justice and social security, low conflictivity, and respect for human rights, live cheek by jowl with others having low per capita income levels, high infant mortality rates, low productivity, economic recession, low political participation, high levels of conflictivity and systematic human rights violations by the state authorities. 5 Moreover, Coppedge proposes adding a further two dimensions: “capacity to govern”, namely, the fact that elected officials are not subjected to any type of veto by unelected authorities; and, “division of powers” (in accordance with the conceptualisation proposed by Lijphart, 1999). 4 so and if unlawful conduct is punished; or, put another way, if the law is to be respected, then breaking it must be costly. In connection with this line of argument, mention has been made of a number of mechanisms able to render unlawful conduct costly. Identification of these is an important step because, to a certain extent, the survival of institutions depends on their effectiveness. All of these mechanisms discourage unlawful conduct, and generate incentives to achieve a set of self-sustaining rules of play which are capable in practice of generating collective benefits:6 1. A system of checks and balances which exercises horizontal control of governmental actions, discouraging any violation of laws and individual rights (Madison 1787; contemporarily, O´Donnell, 2000). 2. Elections that allow for vertical control of the actions of the rulers. 3. Mechanisms of social accountability, consisting of actions undertaken by actors with different degrees of organisation, who see themselves as legitimate petitioners of rights (Smulovitz, 2002). 4. The existence of an independent and effective judiciary that holds lawbreakers accountable and ensures the continued existence of the institutions. Source: In-house Yet, of all of these, the centre of attention focuses on the judiciary, inasmuch as it is the body tasked by law and vested with coercive power to apply the law impartially. These brief arguments once again justify, albeit from different theoretical bases, the relevance of addressing assessment and measurement of the respective dimensions of judicial systems. 2.3 JUDICIAL REFORMS IN RECENT TIMES 2.3.1. Historical framework of reform Judicial reform programmes are a novel area, the product of the last twenty years (Hammergren, 2002c: 44). In reality, if one were to incorporate the movement commonly known as “Law and Development”, which originally consisted of improving legal education in Latin America and which proved to be more ambitious in terms of its purposes (social reform through the adoption of new laws), the history of judicial reform programmes could be traced back as far as forty years (commencing in 1960). Hence, the history of judicial reforms is relatively short, and indeed shorter still, since, in the form in which it is currently conceived, it could be said to have been included in the Third World development agenda as from the early 1980s. Two events played a key role in its rise: 1) the re-democratisation of Latin America, where the movement began; and, 2) the shift towards market economies in the former Soviet Union and Eastern Europe. With the advent of democracy, concerns about justice have heightened, not merely for strictly academic reasons, such as those outlined above, but also because of a series of events that have been developing in both the “new” (Latin America) and better-consolidated democratic regimes (Europe, USA) (Domingo, 2003). These are: Although some of the mechanisms cited tend to display drawbacks when it comes to implementation of same (for this, see Smulovitz, 2002). In addition, there is the fact that not all possess the same degree of efficacy. 6 1. Globalisation of the human rights debate: This has led to a keener awareness of the importance of human rights on the part of citizens (even of “potential” citizens, such as might be the case in still incomplete democracies) (see essays in Dezalay and Garth, 2002). A new civic legal culture of claiming rights has thus been generated (Toharia, 2002, Smulovitz, 2002). In Latin America, the rediscovery of human rights and legal channels for securing justice first arose with the matter of human rights violations committed under military dictatorships. The outcome of this matter has been the subject of much debate, as have the consequences that the resolution of the issue might have vis-à-vis the prospects of strengthening a credible democratic Rule of Law (Garretón, 1994; Méndez 1997; Nino, 1996; McAdams, 1997; Jelin and Herschberg, among others). 2. Higher levels of litigation activity: There has been a rise in the levels of litigiousness in society, partly as a consequence of processes of modernisation and urbanisation, (Cappelletti, 1989, Toharia 2002). In general, this move by social relationships into the courts has not been accompanied by a parallel increase in judicial services, giving rise to problems of congestion and inefficiency in court proceedings which, in some countries, have reached alarming crisis levels in the administration of justice. 3. Growth of the legal system: Along with modernisation processes and the increased complexity of the modern State, there has been an increase in the judicial function at various levels, (Cappelletti, 1989; Toharia, 2002) thereby leading to a multiplicity of judicial control mechanisms being created within the public administration. 4. Legitimacy and judicialisation of politics: In part, this corresponds to a problem of a democratic shortfall and a crisis in the legitimacy of the State, (O´Donnell, 1999, Smulovitz, 2002, Toharia, 2002). It should be stressed here that the incidence of corruption scandals at high levels of political power appears to have risen in recent decades, in Latin America and Europe alike, resulting in a greater protagonism of judges in public life. 1. Legal certainty in economic matters: Concern about the negative impact that a weak Rule of Law might have on economic growth and the workings of the market has led international institutions, such as the World Bank and the IDB, to become interested in the functioning of the judicial branch, particularly in developing countries (Faúndez 1997, Carothers, 1999; Domingo and Sieder, 2001). 2. Public safety and security: Lastly, faced with the rise in the rates of delinquency and crime, there has been heightened concern about tackling impunity and the weakness of the State in its remit to ensure the safety and security of its citizens. While the magnitude of the problem may well not be comparable with the reality of violence experienced in some Latin American countries and the problems of safety and security in European countries, it is nevertheless noteworthy that this constitutes a fairly generalised and politicised topic of public concern (Bailey and Chabat, 2002, Tedesco, 2000). These factors have led to the judiciary becoming important at different levels, namely: as the guardian of legitimacy and legality of political forms by means of constitutional control; as the protector of citizens’ rights; and as the principal venue for dispute resolution between state and society, and between the individual members of society. It is, therefore, a political power whose decisions affect political outcomes, while at the same time reaffirming the dominant values of the socio-political order (Domingo, 2003). 2.3.2. Waves of judicial reform It is possible to discern two major waves of reform that have affected judicial power in the Latin American region to date: 1) A first wave, corresponding to the 1980s, was characterised by the predominant role of external aid agents and the implementation of reforms in a disordered and tentative fashion. In almost all cases, the requirement of conducting a previous diagnosis was dispensed with. Moreover, in general terms there was an absence, both of an overall strategy, and of a uniform method of identifying problems, lending technical assistance and performing assessments. The approach predominantly used was mechanistic, with specific measures being introduced to resolve concrete problems. In this first wave, international aid gave priority attention to aspects of infrastructure, such as the introduction of computers or the construction of premises, which were seen as key elements for the modernisation of obsolete judicial organisations. Another area to which plentiful resources were allocated was the training of judges, public prosecutors and public defenders. The policy pursued by aid agencies in this period shied away from carrying out regular systematic evaluations of their work. Accordingly, no accurate and complete balance sheet can be drawn up of resource expenditure on infrastructure and training (Pásara 2003). Due to these shortcomings, the programmes had contradictory and, in some cases, negative results. 2) A second wave of reforms, more rigorous in the way it dealt with problems, took place in the 1990s. For the design of these plans, recourse was had to diagnoses and strategies, and with these an attempt was made to cover different areas in a systemic manner. The approach used for diagnosing, designing and evaluating strategies has been synthesised by some experts as the “technical-institutional approach” (Hammergren, 1998: 5). This period was characterised by the problem of performance being perceived as the consequence of a varied range of factors and practices which, rather than being tackled in an isolated or piecemeal fashion, had to be tackled in a co-ordinated manner en masse. The reforms did not always enjoy the support of national leaderships capable of lending impetus to and sustaining the process of change. The results of this second wave have been varied: at one extreme, entire projects have failed for lack of local roots; at the other, processes that began with a marked weakness have proved capable of teaming together governmental and nongovernmental actors to yield results of importance. At present, it could be said that in the majority of countries there is a certain degree of apropiación nacional/national appreciation of the need for systematic and methodical evaluations of judicial policies. Consequently, despite the fact that the external agents retain an important role in terms of funding and technical assistance in reform projects, they are no longer the pivotal figures in same. Within the framework of these waves, the performance record of international aid in Latin America has been ambivalent. On the one hand, it has been the driving force behind a number of processes of change that have been embarked upon in the region. In some cases, without the initiative of the international actor, the reform would in all likelihood never have been attempted or, if it had been set in motion, it would have stopped short at the first sign of resistance. Hence, international aid has instigated and financed a good part of these reform efforts, where the political and institutional elites lacked the necessary initiative or were unwilling to pay for them. Yet at the same time, aid and co-operation efforts have also been shown to have committed errors of no little significance: from forcing projects to commence when the conditions for same were wanting, to transplanting designs and formulae with little potential for acclimatisation in the respective national settings, wasting resources without previous diagnoses or a clear strategy, and even something akin to imposing loans in cases where the amounts involved were difficult for an already indebted State to absorb (Pásara, 2003: 9). From a strategic point of view, aid has been a fundamental engine of change; from a technical standpoint, in contrast, it has also committed blunders and, on occasion, has recorded failures. Arguably it is this last-mentioned standpoint which calls for greatest attention and at which this Handbook is essentially directed. The current technical situation in matters of diagnosis, design of viable strategies, programme implementation and assessment continues to be wanting. Whereas institutional reforms in other areas already include defined strategies, judicial programmes have still to define the lines of debate (Hammergren, 2002c: 44). Very little progress has been made in the design of objective guidelines of evaluation, causal links, sequence and co-ordination of inputs, success indicators and impact assessment rules. Save notable exceptions, there is no tally of successful experiences versus those that have met with failure. As a consequence, the knowledge used in reforms is exceedingly particularised and contextual, and depends enormously on the identity of their promoters. In general, over the last twenty years, what a country has defined as its problems and felt to be the right remedy for their solution, has dictated the substance of the reforms. As a result of these shortcomings, it is very common to encounter actors who propose reforms that have repeatedly failed in other countries, who diagnose situations as being highly problematic when, from a comparative point of view, they do not rate quite so low, or who disregard problems which, under these common standards, ought to be considered worthy of attention (Hammergren, 2002). Similarly, as a result of this same lack of general knowledge, a certain inertia is to be found in reform programmes. A species of routine has developed, whereby reform is viewed as an invariable mix of training courses, administrative restructuring, changes in the law, computerisation, setting-up of alternative dispute-resolution mechanisms, as well as the introduction of subsidised legal services. Although one may not be sure that judicial training courses are capable of achieving good or poor results, it is always easier to draw up a programme in which such courses are envisaged than to omit them. In other cases, elements are added for the sole reason that they are popular, i.e., judges always want better laws, infrastructures, salaries and technology. There will always be a justification for supplying these, even though such elements go no way to solving the problems that presumably have to be addressed. Many of these shortcomings are, with the limitations that will be explained below, rooted in the absence of a systematic effort to facilitate comparison in judicial matters. The methodological work done by Hammergren (2000) and the instrument designed by the American Bar Association and Central and Eastern Europe Legal Institute (ABA/CEELI) to evaluate Eastern European judicial systems, have together laid the foundations for the beginning of this type of comparative effort. On the basis of this work, albeit not exclusively, the present instrument was drawn up to help the Spanish International Aid Agency in its tasks of diagnosis, strategy design, programme monitoring and assessment in the judicial sphere. Before embarking on a detailed explanation, however, a small digression is called for to address some questions relating to an appreciation of the ideal, scientific and practical value of same. 2.3.3. The most common criticisms levelled at judicial reform processes After over twenty years of efforts devoted to drawing up programmes in judicial matters, it is necessary to discuss three criticisms which tend to be levelled at reform programmes, particularly in cases where the latter are promoted by external agencies: 1) such reform programmes are not based on knowledge accumulated through past experience; 2) they do not take into account the cultural traits of each country, offering instead superficial diagnoses or solutions which are extrapolated from other cultures and which thus prove impracticable or have undesirable consequences applied in a different context (this criticism is usually dubbed “ethnocentrism”); and, 3) they do not enjoy legitimacy within the context in which they are applied, very often lacking the support of national or local leaders. The first two criticisms, which pose the problem of the knowledge required for reforms and the alleged ethnocentrism of same, have become the most incisive criticisms levelled at reform programmes. The third, less intense –but no less meaningful as a result- concerns the problem of control of the context, that is to say, the search for the necessary support to implement projects. While the first criticism refers to matters of a scientific nature, the remaining two refer to political aspects of the reform process. Problem No.1. How to produce the knowledge required to draw up judicial reform programmes? In the literature dealing with law reform, criticisms such as the following are not difficult to find: “Still, it is not uncommon to find that even programs sponsored by the same donor appear completely uninformed by that donor’s work elsewhere, adopting measures that have already demonstrated unsatisfactory results or investing in the redevelopment of already successful mechanisms” (Hammergren, 1998: 10). Furthermore, these types of criticisms tend to be accompanied by recommendations, such as, “The challenge is not to find a fail-safe formula for reform…It is instead to continue to test relationships to arrive at more effective and efficient means for making discrete improvements” (Hammergren, 1998: 11). There are two fundamental problems in connection with the generation of knowledge. On the one hand, scientific knowledge, as has been pointed out above, requires a series of rigorous standards that are not always compatible with the characteristics of political intervention, beset by the need to offer swift and effective solutions to the problems of citizens. In view of the points made above, it has to be said that it is unlikely that the knowledge required for intervening socially and politically would meet the requirements of scientific research (generalisable, parsimonious and empirically verifiable). In contrast, if knowledge of reality were to adhere to the requirements of scientific research, it would probably be very difficult to establish simple relationships between cause and effect. The ultimate purpose of knowledge geared to intervention is different to that of scientific knowledge. This fundamental difference is more clearly perceived when predictions are made. Scientific predictions are couched in the following manner: “if x occurs at time t, then y will occur at time t´ with a probability of p”. In contrast, a typical planning prediction is: “if y must be achieved at time t´ with a probability of p, then x must be done at time t”. The technologist indicates the necessary means, and his forecast establishes a means-goal relationship, rather than the kind of causeeffect relationship peculiar to scientific knowledge. The scientific prediction states what will or could occur, if certain given circumstances are fulfilled: the planning prediction suggests how to influence circumstances so as to be able to produce or prevent certain events, where one thing or another would not otherwise automatically occur. Example: It is frequently heard that there is a cause-effect relationship between heavy workloads and poor judicial performance. Let us assume that this hypothesis has not been refuted by the facts, i.e., that it is verified in all or, at least, in almost all cases in which a heavy workload exists. Knowledge of this link will then reveal that a fundamental factor which affects the performance of judges is excess workload, but it will nevertheless say nothing about what must be done to reduce that load, namely, whether to increase the number of judges, render access to justice more difficult, create alternative dispute-resolution mechanisms, modernise procedures, introduce internal control systems, impart intensive training courses, or implement some of these reforms or all of them at once. Hence, a rule of thumb such as that stated above may become grounds on which to predicate one or more norms of action, but will not reveal the most effective norm, since, as can likewise be observed from the example, there may well be multiple possibilities for action. This being so, if neither the norm nor its effectiveness can be established on the basis of the relevant statement, what can be said of the opposite procedure? From a norm nothing can be inferred as to the truth of the underlying hypothesis. A norm alone is capable of pointing to possible relevant cause-effect relationships, and of posing the problem of discovering the relationship between them. The second problem relates to the ability to generate knowledge in judicial matters which is generalisable, both insofar as it refers to an explanation of the problems and insofar as it refers to a solution to same. The question that immediately arises is the following: is it possible to acquire general knowledge as to the effectiveness of reforms? Can the results of each and every measure adopted in the different countries be compared in order to establish causal relationships that are generalisable to all cases? Given that the area of judicial policy is so complex, with a multiplicity of possible interventions confronting a very broad spectrum of problems and with a very wide range of external influences, how then can such general knowledge be attained? One is faced with a tension between the need to establish generalisations that allow for comparison between countries (with regard both to the explanations to their problems and to the effectiveness of their proposals) and the pertinence of conducting case studies that adequately register and reflect the particularities of each country. Reality in judicial matters may be diverse, but we are convinced that it can be expressed in a common language. Comparison is not a property of phenomena but of language, that is to say, it depends on the level of generality used to express observations.7 7 See Przeworski and Teune for a clear discussion of these assumptions (Przeworski and Teune, 1970: Introduction) Let us turn to an example: Faced with the need to establish links between means and results, we wish to ascertain the influence of a series of factors on the duration of court cases. After statistical research, we find that in the Lower Civil Courts of a given country, 99.9% of the variance in the variable “duration of court cases” is accounted for by the following factors: a) level of legal training; b) existence of modern administrative procedures; and, c) salary levels. In another country, on the other hand, we find that 99.9% of the variance is accounted for by the following factors: d) existence of internal controls in the administration of cases; e) a depoliticised system of judicial appointment; and, b) existence of modern administrative procedures. Lastly, let us suppose that the factor common to both explanations, namely, factor b), is unable to explain more than 40% of the variance in both cases. What general knowledge can be obtained from these two cases? The only generalisation that can be made is that, in both countries, the existence of modern administrative procedures has a certain probability of influencing the duration of cases. Yet this lone proposition is only of limited use for drawing up a reform programme, inasmuch as it does not ensure the maximum likelihood of success. Indeed, to a sponsor of reform, it would be of interest to know each and every factor that determines the greatest likelihood of success in each country, and as the example shows, the factors that exert influence tend to differ from country to country. It could be said, therefore, that, while the knowledge which we possess about the influence of administrative procedures on the duration of court cases is essential to explain the respective duration of court cases in each of the countries, on its own it is nevertheless not enough to determine such duration. For this, we should have to consider other factors that are not in evidence in all the cases, or that have not, until now, been perceived as being relevant. In brief, these ideas may be summarised as follows: 1) to propose reforms with certain guarantees of success implies having specific and precise knowledge of the factors that influence each case; and, 2) accumulated knowledge about any given reform allows for the creation of a general body of knowledge as to the effectiveness of same, though characterised by its lack of definition (greater or lesser, depending upon the case) and precision. However, it is one thing to assume these types of limitations with humility and quite another to renounce all comparative ventures based on the scientific method. The search for general knowledge, based on studies of a scientific nature, is useful for reform insofar as it determines the limits of the possible, but it will never resolve the problem of what can really be done, nor will it inform the needs and opportunity criteria of what must be offered. It has the usefulness –and that is already saying a great deal– of reducing the framework of uncertainty, both as regards the most effective strategy and as regards knowledge of the cause-effect relationships on which this rests. Problem No. 2. How to overcome the alleged ethnocentrism of judicial reform programmes? This criticism can be summed up in the idea that actions which proved effective in one country, do not necessarily prove effective in another. What is more, the reforms implemented in the most advanced countries tend to address other (generally less serious) problems and, at the same time, exogenous factors intervene which increase the likelihood of success of same (generally, factors associated with economic development). In this vein, it is argued that the problems in less developed countries are different, and that factors linked to economic development tend to be absent or that another class of factors interferes. It is thus easy to arrive at the hasty and superficial conclusion that what is good for some, is not good for others. Usually, this criticism is reasonable. It is not enough to state that a programme is desirable and should be implemented because it works effectively in developed countries. Unless matters relating to basic human rights are implicated (which could render any evaluation of the de facto viability of a project absurd), it is advisable, first, to diagnose the concrete problems of each country, seek the support of the strategic actors, estimate the viability of the projects in line with the number of intervening factors, and be sensitive to the cultural values of the society in which one is engaged. The envisaging of all these elements calls for specific knowledge that will rarely lead to the implementation of identical and uniform programmes. Experience indicates -in Latin America, at least- that many programmes have certainly committed this type of error. Accordingly, we feel that we would not be wrong in saying that implementation of the selfsame programmes in different contexts, without adequate diagnoses as to what the specific problems are, and without estimates regarding the more viable strategies, will inevitably lead to different results in each setting. Problem no. 3: How to control the context of reform?: support and resistance in the implementation of programmes Judicial reforms are political reforms in the sense that they deal with assigning values in respect of who gets what, when and how (Hammergren, 1998:9). All judicial reforms, no matter how small, alter the way in which power is distributed between the State and citizens, between branches of government and, by extension, between the political forces in any given society (Vargas Vianco, 2001: 11). To give an example, a reform as profound as the changeover from a inquisitorial procedural system to one that is more accusatorial implies the recognition of certain civil rights vis-à-vis the State which were previously not recognised and, as a result, place certain restrictions on state action. Furthermore, it entails the assignment of functions –which were previously performed by the judiciary– to other organs (e.g., Public Ministry). Hence, no programme is politically neutral –and it is natural that it should not be- because “on targeting one of the institutional axes of the State, it endeavours to change a state of affairs that is related to the unequal distribution of power” (Pásara, 2003: 8). Any reform programme gives rise to winners and losers, and it is normal, therefore, that such programmes enjoy support and/or meet with opposition. Judicial reforms have altruistic aims, but they also give rise to opportunities to do business and achieve political ends. Consequently, they always go hand-in-hand with fiercely fought battles of interests; and it is precisely the inevitable existence of such conflicts that is one of the main reasons why programmes have been less technically driven than the planners might desire (Hammergren, 1998: 10), and why some projects fall by the wayside despite being technically well founded.8 In addition to sound diagnosis and good technical design, the viability of a project thus requires the support of many strategic actors. It is no coincidence that many of the failures registered by programmes implemented in recent times have been said to be due to the error of not considering judges, public prosecutors and litigation lawyers as protagonists of the process (Pásara, 2003: 6). Arguably, this is the most difficult error to avoid, given that operators of the Neither does the opposite yield good results: programmes which have had greatest local support (better wages, better facilities, bigger budget) but which have been poorly designed technically, have not had positive results, and on occasion have actually made matters worse (Hammergren, 1998: 5) 8 system are at once the product and cause of its evils, as well as the actors to whom a leading role must be given if such evils are to be remedied. Experience gained in Latin America in this respect is enlightening: top-down changes have met with opposition –inertial or organised- which has soon come to constitute a formidable obstacle lying in the path of transformation (Pásara, 2003:6). In this connection, the main resistance can be said to come from lawyers and civil servants of the system, since it is within the context of current judicial practices that they find their professional lifestyle, including petty corruption of all types. Aside from these interests, there is also the threat to the major interests –economic or political– that are protected under the present status quo. Consequently, at the political level too, reform programmes are confronted by detractors and enemies, often powerful, well-organised and well-funded. This said, it should be pointed out that the tool proposed in this handbook will in no case ever furnish sufficient knowledge of the risks and appropriate on-site conditions for the purpose of implementing of a programme. This type of knowledge is contextual and can only be achieved at a national level in the course of specific interventions. What can be done, however, is to describe the experience of aid and co-operation in this regard, and the tentative lessons to be drawn therefrom. This then will be our ultimate aim. 3. DIAGNOSTIC INSTRUMENT FOR JUDICIAL MATTERS 3.1. THEORETICAL ASPECTS 3.1.1. THE NEED FOR A MULTIDISCIPLINARY APPROACH Many of the shortcomings in the approach to the study of judicial systems are ascribable to the absence of systematic and multidisciplinary efforts to facilitate comparison. Matters relating to justice have traditionally been studied from within the Law and, thus, from an eminently legal point of view. This approach has accorded priority to topics relating to the internal organisation of the judiciary and its relationship with other powers, with the overall intention being descriptive. As a result, the effective workings of the judiciary and its role in the general political system have, until recently, been the exclusive preserve of professionals active in the field of justice, and have seldom been addressed by other disciplines. Recently, currents of analysis have been generated which, from a multidisciplinary stance, seek to analyse justice empirically across several dimensions, viz., access to justice, efficacy and efficiency, accountability and judicial independence (Prillaman, 2000). The centre of attention of these analyses is focused not only on the formal structures, but also on the effective operation of same. This widens the number of disciplines -political science, economics and sociology, among others- which, in addition to the Law, consider the study of the institution of justice to be relevant. Viewed from this multidisciplinary option, assessment of judicial systems, rather than confining itself solely to the traditional "judiciary", must also address administration of justice, auxiliary organs of justice (Public Ministry, public defence), the prison system, judicial councils, legal professions (lawyers), non-expert users (parties to a lawsuit), as well as the general public. In other words, analysis of the judiciary has been broadened to include the judicial system as a whole. Thus conceived, the exercise of justice fits in with a multidimensional view of the State as a set or system of institutions. With this shift in the study of justice, the latter is no longer addressed exclusively as a power which, in the framework of its relationship with other (i.e., the legislative and executive) branches, has to concern itself with delimiting and maintaining its own boundaries. Neither is it a topic coming solely and exclusively within the ambit of the theoretical and practical concern of the professionals active in the area. Inasmuch as there has been a significant increase in the number of people who are affected by the dispensation of justice, the judicial system has come to be viewed as a function of the State, subject to being analysed on the same terms and by the same professionals who study and analyse the different institutions of state. On these premises, the independence of the judiciary is not important as an end in itself but rather as a means of guaranteeing impartiality. In this respect, judicial independence cannot be used as an excuse to exempt it from the obligation to account for its actions and answer for unlawful conduct.1 In other words, the question of justice as a public service comes to occupy a pre-eminent position, in which the focus of attention ceases to be the judicial professional (basically the judge), and is instead trained on the citizen-user who acquires great protagonism. 1Toharia (2002) reflects on the independent spiral, by virtue of which independence of action (that fact that a judge may settle a dispute free of improper interference) becomes structural independence (the set of formal safeguards and structural conditions that protects judges and the judiciary from any type of intervention or control). Taken to the extreme, the desire to “armour-plate” independence of action with structural guarantees could place the judiciary in a kind of institutional limbo, beyond all control, whereby, rather than being independent, it would ultimately be irresponsible. Such a distorted conception of independence would lead to a situation in which, without any obligation to be accountable, only justice could recruit, organise, govern, evaluate or punish the judiciary. With this notion of the judicial system as a public service, approaches that take evaluations of the system’s day-to-day functioning as their subject of interest, and studies that investigate how to improve it and what measures to take for the purpose, acquire sense. In order to adopt any measure, it is first necessary to diagnose the problems, which in this case entails assessing how the judicial system operates, phases that are inevitably involved in the design of any public policy. Studies on judicial reform, inasmuch as they form part of public policy, are pertinent basically from this view of justice (Pastor, 1993). This paper applies the methodology of public policy analysis to the analysis of judicial systems. Consequently, the judicial system is regarded as a set of institutions that have relevance, not only as a political power, but also when regarded as a public service. Seen from the former stance, questions relating to the relationship between powers assume special relevance (the independence of each, the accountability of some to others or horizontal accountability, and political control as between the respective branches). From this point of view, attention is directed to matters relating to effectiveness in the performance of the public service to which citizens have a right per se (efficiency, efficacy and access to justice). In turn, and departing once again from this notion of the system, justice has an obvious direct impact, not only on the quality of the democratic system of which it is part (inasmuch as it is a political power), but also on the welfare of its citizens and the economic development of the country. The paper focuses on both planes, so that more precise assessments will be made of each in terms of the impact had by a judicial system. 3.1.2. DESIRABLE QUALITIES OF A JUDICIAL SYSTEM On the basis of the proposed multidisciplinary view, assessment of a judicial system implies identifying the ideal model of justice, i.e., the desirable attributes that it should possess. At their inception, the first wave of reforms of judicial systems set out to overcome two major challenges, namely, quality democracies (with special emphasis on respect for the rights of citizens) and economic development. 1. Respect for the rights of citizens: this comprises not only (and needless to say) human rights, but also political and social rights, such as the right to physical integrity, private property, privacy, etc., which assumes material form in the certainty bestowed by the Rule of Law. Much has been written about this but, by way of summary, it could be said that, in order for the law to prevail, there may be no forms of dispensing justice other than those envisaged by law, nobody may be excluded from this right, and there may be no persons or groups with different possibilities with respect to the law. In other words, justice must be both impartial, in the sense that no citizen may enjoy a situation of advantage, and accessible, in the sense that all citizens may enjoy access to the services afforded by justice without any bar or impediment whatsoever. 2. Democracy and political stability: democracy is an end in itself. Moreover, it contributes to guaranteeing the two goals indicated above. In this case, for democracy to work and be of a certain quality, it is essential that the division and balance of powers, and citizen participation therein be effective. This premise assumes concrete form in the need for such powers to exercise mutual control and be subject to supervision. Hence, it refers to the need for transparency of the judiciary and its effectiveness in controlling the remaining powers. 3. Economic development: a system requires an additional series of conditions to foster and ensure the economic wellbeing of its population, both in terms of economic growth and in terms of reducing social inequality, and indeed, all objectives geared to ameliorating poverty. In this context, the judicial system must provide legal certainty to ensure effectiveness in controlling crime and criminal offences, and efficiency in performing its functions well. For these goals, the smooth operation of justice is an indispensable requirement. Hence, the need for the definition of desirable qualities to be those characteristics of the judicial system which impact upon the quality of democracy and economic development of countries. In view of these challenges, the attributes or qualities that we deem necessary for a judicial system are: 1. Impartiality/independence vis-à-vis other powers: above all, the judiciary must be impartial, that is to say, it must judge, not prejudge, and all citizens must have the same opportunities. This will be hampered if the power wielded is not independent, so that the independence of judges to perform their allotted tasks is a necessary -though not a sufficient- prerequisite for such impartiality. 2. Generalised access to justice on the part of the population: impediments barring access to justice are yet another form of social and political exclusion. The obstacles are not solely economic, but also cultural and/or gender-based. 3. Accountability of the judiciary: the judicial system, like any public institution providing a service, must be permeable, in such a way that the citizen body is able to participate and control its actions. The judiciary has traditionally been impermeable, but efforts aimed at rendering public administration transparent must include the judicial system. 4. Control exercised by the judiciary over other powers: the judicial system, in turn, plays a key role in combating one of the blights of democratic systems, viz., corruption. To the extent that the judiciary is independent, reliable, swift, efficient and transparent, it will be able to act as the guardian of good governance. 5. Efficacy/efficiency: justice works if it proves effective in controlling crime, both petty and serious, and ensuring citizens’ personal safety and security. Here, different objectives contribute to enhancing such effectiveness. Speed and efficiency embody efforts to achieve efficacy. 6. Legal certainty: the relationship between citizens, including that of an economic and commercial nature, is only possible where there is a minimal threshold of legal certainty. This is attained through legal stability, confidence in the institutions (including judicial institutions) and the predictability of judicial decisions. The layout of this paper is based on this breakdown of the attributes of a quality judicial system. Each of these attributes will now be discussed in greater detail below. 3.2. METHODOLOGICAL ASPECTS: METHODOLOGICAL LAYOUT OF THE INSTRUMENT As its point of reference, this Handbook takes the methodological aid-action-management criteria drawn up by the Agency to ensure that its interventions adhere to a certain logic based on common planning. Respecting the phases of action defined in the Guía para la Gestión de Proyectos (Project Management Guide), the pages that follow therefore raise points which serve to furnish tools of diagnosis. In this section, an attempt will be made to explain the process which flows from considering justice in the terms described above, and which is basically defined on the basis of six attributes or dimensions of same, until arriving at the reality forming the subject of this study. To this end, identification of dimensions, units of analysis, variables, indicators, units of measurement and sources will be the theoretical tools that will help in this process, a process that seeks to bring ideal attributes closer to concrete realities, or concepts closer to observations. Each of these concepts represents a level on the scale that links the most abstract to the most concrete. Vertical organisation by level of abstraction It is of the essence to bridge the gap between the general level of concepts and the concrete level of observations (Munck and Verkuilen, 2002: 413). Furthermore, it affects the possibility of “aggregating” data at a subsequent phase. From a scientific point of view, vertical organisation of attributes by level of abstraction assumes two conditions: 1) attributes are organised so that the less abstract are immediately subordinated to the more abstract attributes or dimensions which they endow with content and render operational (the incorporation of a more concrete within a more general, though different, attribute is known as superimposition or conflation). 2) attributes at the same level of abstraction must be manifestations of mutually exclusive aspects of the attribute or dimension found on the immediately superior level of abstraction, otherwise this gives rise to redundancy. These conditions are difficult to fulfil, however, because the more general dimensions or attributes tend to have multiple empirical manifestations that can only be detected by the use of a wide range of indicators. This also means that some concepts are not directly observable (partly or totally). Aspects such as efficiency, equity, accountability, transparency, access to justice, judicial independence, can only be measured using a number of different indicators which are solely interpreted as observable correlates of the concept in the light of given hypotheses (political science speaks of indirect or inferential measurement when this type of indirect indicator is referred to). This circumstance not only accentuates the problem of the validity of measurements, but also decisively affects the need for the attributes to be “exclusive”. Let us take an example: How does one interpret the indicator which registers the number of cases filed in each jurisdiction? Is this an indicator that measures access to justice, workload (a partial aspect of efficiency), level of social conflictivity, or another concept? It is likely that, in the light of given hypotheses, this indicator may well serve to interpret each and every one of these concepts.2 3.2.1. DIMENSIONS, UNITS OF ANALYSIS, VARIABLES AND STANDARDS Beginning at the most abstract level, the instrument described below offers a set of desirable attributes for all judicial systems. These attributes have descriptive and theoretically ideal connotations or, what amounts to the same, are predicated on objective facts (empirical or non- As an example of initiatives that exhibit these same problems, mention should be made of the U.S. system of measurement of judicial performance (BUREAU OF JUSTICE ASSISTANCE, 1997). In this system, it is possible to find one and the same indicator being used to measure completely different dimensions (e.g., for the measurement of dimension no. five –public trust and confidence- recourse is had to indicators that were used to measure dimensions 1, 3 and 4). 2 empirical)3 and on value judgements. The fact that they may have a theoretical origin is no bar to measurement or observation thereof.4 To give an example: a concept such as judicial independence, with strong theoretical connotations, can be measured by transforming the plane of “must be” to the plane of “be”. What was previously regarded as an imperative (a judiciary must be independent) is now viewed as a measurable proposition (what degree of independence a given judiciary enjoys). Furthermore, this means that concrete measurements of a specific attribute or dimension will have different consequences depending on the plane to be considered. Viewed from an empirical plane it will mean that it exists or that it is wanting. Viewed from the theoretical plane, on the other hand, it will indicate that the status quo is reprehensible, or that measures will have to be taken to alter the status quo. Shown in the chart below is the list of attributes or dimensions that correspond to the dimensions of the concept of quality of the judicial system.5 CONCEPT Quality of the judicial system ATTRIBUTES/ DIMENSIONS Judicial independence Accountability Control Efficacy/Efficiency Access to justice Legal certainty How are the dimensions related to one another? From a strictly analytical stance, these qualities can coexist. Nevertheless, at this stage nothing is known of the respective weights of the attributes in the general operation of the system, nor how they are interrelated. 3 A fact is empirical when it is directly observable, and is objectively non-empirical when, despite not being directly observable, there are solid reasons –reasons underpinned by scientific theories– to believe that it has a real existence (Bunge, 1979). 4 This is no different to what happens, say, in the case of the theory of democracy and all existing literature on the measurement of same (for this literature, see Munck and Verkuilen, 2001). 5 These general dimensions (access to justice, independence, accountability, control, efficacy/efficiency, judicial certainty) are desirable qualities for all judicial systems. Why have these desirable qualities or attributes been chosen? The choice is the result of knowledge accumulated via a wide range of theories: economic efficiency and performance come from economic theory, accountability from democratic theory, and independence and (horizontal) control from the theory of the Rule of Law. Access to justice, in contrast, has multiple theoretical aspects (theory of the welfare state, human rights, democracy and public service). To a certain extent, the proposed characterisation of the dimensions is arbitrary. Categories that other authors consider relevant are omitted, while others that have not been previously envisaged are added. However, given that conceptualisation is an open-ended exercise which only has sense in the light of theories, definitions are only liable to evaluation according to the usefulness of the theories which helped formulate them (Munck and Verkuilen, 2002: 407). In this regard, the characterisation offered fulfils this minimal requirement, inasmuch as the stipulated qualities have a solid theoretical origin, but, as with any characterisation, it has its virtues and its limitations. Its greatest potential lies in the fact that the dimensions or attributes stipulated rest on empirical theories and standards which enjoy a certain tradition in the social sciences and the law. This imbues the tool with indisputable academic and scientific potential. It greatest limitation is to be found in the fact that said attributes have a multiplicity of empirical manifestations which affect the measurement phase and comparative rigour. Some tentative links can be put forward. Efficiency would appear to act as a necessary, but not sufficient, condition of efficacy (for example, a judicial decision that recognises a right ten years after the event will seldom be a quality decision). Some authors maintain that the factors which affect efficiency do not necessarily make for enhanced protection of human rights (the goal of all judicial systems), and that in certain cases greater efficiency may even undermine it (Buscaglia and Dakolias, 1999: 2). A Lower or Magistrate’s Court may be expeditious because it is not overburdened and uses its resources reasonably, and yet do so by force of dismissals or arbitrary decisions. In such a case, this court would be efficient because it minimised costs and maximised its capacity to hear cases, but would nevertheless not be achieving the results implicit in its designated function. Much has also been written about the alleged tension between accountability and judicial independence. As Toharia has pointed out, undue emphasis on independence has led to said concept being distorted to the point where it no longer seems possible to conceive of the control which the other powers should exert over the judiciary: that is to say, it would appear incompatible for a judiciary to be independent of other branches of government (executive, legislative, armed forces) and at the same time answerable to same, in that, if it does hold itself accountable it is losing its ability to act with independence. However, if judiciaries were obliged to hold themselves accountable in terms of widely accepted objective rules and criteria, there would be no margin for the existence of improper interference and pressures. A judiciary might be perfectly independent and at the same time give an account of its actions. In the words of Hammergren: “the two developments are not contradictory; at least in the current environment, more independence seems to require more accountability, and accountability in some instances can be seen as enhancing independence” (Hammergren, 2001b: 155). Other contradictions can also be perceived, e.g., that between access to justice and efficiency. Some authors have stated that these latter concepts may be contradictory (Carothers, 2001), inasmuch as increasing access to justice could occasion greater congestion in the workload, increased sluggishness in judicial activity and, by extension, lower efficiency. Moreover, increasing access to the courts might lengthen delays in what is an already overstretched judicial system (Carothers, 1998:9). These two qualities justify the existence of antagonistic legal and judicial reform programmes: the former, to lend impetus to the setting-up of alternative dispute-resolution mechanisms, active legitimation of a broad spectrum of ill-defined legitimate interests, an increase in public defenders, a reduction in court costs (where charged), administrative recognition of indigenous languages, and many more; the latter, on the other hand, to foster a reduction in the population of lawyers, the establishment of oral hearings in judicial proceedings, elimination of unnecessary procedural stages, penalisation of malicious and unfounded suits, and an overall reduction in the demand for justice. Each of the dimensions of the concept of quality of the judicial system, which we have termed desirable attributes, may be observed in different justice-related actors or institutions. In other words, each dimension is applied to different units of analysis since, as pointed out above, justice is conceived as a system made up of different institutions and actors. For instance, in order to analyse independence, not only must one have regard to different indicators pertaining to the judiciary (e.g., manner of appointing judges or their salary level), but one also has to study aspects linked to other actors, such as the Public Ministry (e.g., degree of interference by the Public Ministry in the actions of judges). Furthermore, each of these dimensions breaks down into different variables which enable closer inspection of the reality of the subject under review. These variables are formulations which exist at a lower level on the scale of abstraction and which the theory and practice of judicial reform assume as being requisites for the attainment of the general attribute. They are, therefore, measurable or verifiable with a greater level of specificity than the general attributes –but are not necessarily comprehensive or mutually exclusive. In other words, though they do not fulfil strictly scientific criteria, they nevertheless facilitate interpretation of isolated data from a lower level of abstraction than the dimensions, and are, in addition, good predictors of same. Along with the variables, a series of standards is set, fulfilment of which entails achievement of an optimal value for each variable. In this way, each standard constitutes a desirable quality or situation. Continuing, in part, with the previous example, the attribute of efficiency may be broken down into different variables of analysis, through which concrete observation can be made. One of these is the processing of cases filed, i.e., the way in which cases are managed, handled and processed. The ideal situation with respect to this variable, or the standard (ideal value which the variable can assume) would be “Judges have the power to expedite cases and prevent (and penalise) delays”. Yet exactly how have these variables and their related standards been selected? The choice has been made on the basis of the accumulated body of knowledge regarding the way in which judicial systems operate, based in turn on empirical studies, experience afforded by already implemented reform programmes, hypotheses (verified, not verified and weakly verified), and on logical and theoretical arguments. At times, therefore, the ties that link some of these variables with the desired attributes of a judicial system are a priori assumptions, i.e., they are not always verified.6 While this limitation may well affect the scientific quality of the instrument, it is in no way alarming, since in social sciences the number of theories and hypotheses that are formulated exceeds those that are verified. 3.2.2. MEASUREMENT: CHOICE OF INDICATORS In the context of scientific knowledge, measurement is made on the basis of attributes situated at the lowest level of abstraction (Munck and Verkuilen, 2002: 416). This implies selecting “valid” indicators of such attributes, namely, those that adequately reflect the properties targeted for observation and evaluation. In the case of this particular instrument, we feel that fulfilment or lack of fulfilment of this requirement can only be ascertained specifically for each attribute and each country. It will all depend upon: a) the availability and accessibility of data in each country; and b) the correct interpretation of same: a) Availability and accessibility of data vary greatly from country to country. In Latin America a dearth of data and uniform indicators is commonplace. The use of diverse sources may affect comparability between countries, unless the equivalences between the data used are expressly specified. This cannot be solved without an effort to promote uniform collection of data in all countries.7 Some countries possess very advanced systems of generating, collecting and standardising judicial data, which is both accessible and reliable, so that the task of assessment will prove easier in such settings, and will have greater empirical support as well as greater internal validity and reliability. Others, however, are characterised by the precariousness and lack of reliability of their judicial For example, there is a tendency to claim that the way in which judges are appointed has a deep impact on their subsequent conduct; likewise, it is felt that the existence of high administrative fees and charges decisively discourages access to justice, and that improper intervention by other branches of government into judicial conduct has undesirable consequences in other domains (less predictability, less investment, less legitimacy of the institutions). Nevertheless, these beliefs are not backed by empirical studies. 7 Indeed, such an effort has been made by the Justice Studies Center of the Americas (Centro de Estudios de Justicia de las Américas- CEJA) which has published a Manual to Generate, Compile, Disseminate and Standardise Judicial Statistics and Indicators (Manual para Generar, Recopilar, Difundir y Homologar Estadísticas e Indicadores Judiciales). 6 information systems. Here, the job of assessment will be less solid and will have to be based on subjective evaluations on which to base measurements, thereby increasing the risk that these may be biased. b) Correct interpretation of same. The validity of a measurement refers to the fact that a given indicator measures a concept appropriately. It therefore alludes to the way in which ideas are related to facts (Collier and Adcock, 1999: 1). Many of the concepts have a variety of empirical manifestations –thus rendering it necessary to use multiple indicatorsor alternatively, are not directly observable. For these reasons, recourse must be had to certain rules of inference which, assuming certain hypotheses, allow for concrete observations to be interpreted as observable correlates of given unobservable concepts or categories. The problem is that inferences are always weaker than direct measurements (insofar as validity is concerned), because they have to be interpreted in probabilistic terms (Przeworski and Teune, 1970: 94). Hence, indirect measurements may contain greater margins of error. These methodological problems affect the scientific quality of the measurement tool. However, the usefulness of same is not in question, since its purpose is not to measure concepts scientifically to verify hypotheses, but rather to detect problems, venture their causes and propose solutions to same. If the empirical approach can be conducted rigorously so that it enables comparative studies to be undertaken, if the effectiveness of a given measure can serve as support for the creation of rules applicable to other analogous cases, and if the causal inferences drawn can be used to make generalisations, this enhances the value and usefulness of the instrument. Yet in the absence of these qualities, the instrument nonetheless remains considerably valuable for gaining insight into the specific problems confronting countries in judicial matters, and for programming projects. This does not mean eschewing rigour, but rather being aware that the complexity of the matter being addressed demands a great methodological effort. Before turning to the next point, three tables are shown below, which are useful for understanding the nature, type and function of the indicators to be used, the data-collection methods, and some practical questions relating to the choice of indicators. Indicators are tools that help measure variables or concepts. In a broad sense, an indicator is a fact or trend that indicates the status or level of something. Accordingly, it is a synonym for measure, index, mark, sign, standard or point of reference. CLASSIFICATION OF INDICATORS TYPE OF INDICATOR Objective By reference to subject of measurement Subjective By reference to Quantitative level of measurement Qualitative DESCRIPTION Observable characteristics and quantifiable phenomena external to subject’s mentality. Less sensitive to subjective interpretation bias. Subjective assessments, perceptions or attitudes (which may refer to objective facts) Metric units of measurement: interval or ratio. Ordinal or dichotomous levels of measurement External Selection of indicators made by evaluators external to object By reference to of measurement. by whom and Internal Selection of indicators made by actors forming part of object how selected to be measured. Participatory Selection of indicators made both by evaluators and by participants to be evaluated or forming part of object to be measured, through a process of deliberation. By reference to Input indicator: Measures quantity or quality of resources or inputs provided stage of for programme activities. process Output indicator Measures quantity or quality of products achieved by inputs. measured or Outcome Measures quantity or quality of direct results achieved by observable.* indicator products. Impact indicator Measures degree to which broadest programme goals are achieved by outcomes. By reference to Direct Data directly reflect concept. datainterpretation Data may only be interpreted as manifestations of the Indirect process. concept on the basis of certain assumed hypotheses. This (proxy entails a higher margin of error. indicators) RULES FOR SELECTING INDICATORS A: meaning of indicator is clear. B: data are easily accessible. C: data-collection is within reach of programme and does not require experts for analysis purposes D: indicator is sufficiently representative of the total of empirical manifestations of the formulation, i.e., does not need to be completed with other indicators. E: indicator measures concept directly, i.e., there is no need to resort to other hypotheses to interpret same. F: indicator measures concept solely in the light of other assumed hypotheses, but due to its importance nevertheless merits consideration (indirect or proxy indicators) Not all interventions are organised in four stages (input, output, outcome, and impact). It is sometimes useful for interventions to be divided into three stages, so as to facilitate measurement and comprehension. By way of example, mention might just be made of USAID (1998) which divides its indicators into three stages, viz., activities, intermediate results and strategic goals. * Data-collection techniques can be classified into two groups: on the one hand, direct collection techniques which use primary sources that are generated for the purpose of the specific research/topic and are collected by the individual or research group concerned; and, on the other, indirect collection sources, which refer to the use of secondary sources that existed prior to commencing the research and have been generated by subjects external to the research. Yet beyond this distinction, for the purpose of this document it is more relevant to bear in mind the existence of different ways of accessing information on the topic/question to which a solution is being sought at any given point in time: Surveys or questionnaires: this consists of questioning selected persons individually about a series of items, with a limited choice of answers. A varying length of time is required for application. The principal challenge lies in putting together a representative sample of individuals, which varies in line with the total population, so that the data may then be used to make generalisations. For example, in the case of a Supreme Court Bench having twelve members, the questionnaire could be administered to just nine and yet still have a high confidence level. In contrast, in order to ascertain the opinion held as to the operation of a given service of justice in the country’s capital made up of one and a half million inhabitants, a very much bigger sample would be necessary. Moreover, a further limitation is the need for plentiful resources for administration of the questionnaire (trained interviewers, travel costs, etc.). The main advantage resides in the fact that it enables specific questions to be addressed and extensive information obtained on the targeted research topic. This accounts for its being a very widely used and respected method in social sciences. Interviews: Unlike questionnaires, the replies are not pre-established. Thus, the interviewee can elaborate on aspects which the researcher may not have envisaged, something that does not happen in the case of a questionnaire. The principal drawback is that, unless the interviewers are skilful and highly trained, they may influence the replies given by the interviewee, which would doubtless have a negative effect on the reliability of the results. Thanks to the economy of resources involved and its suitability for political phenomena characterised by the existence of a small universe, the use of this type of technique is very widespread. For example, if one wished to form an idea of the operation of a country’s judiciary, recourse could be had, as one of the techniques, to interviews with experts in the matter (staff of international organisations, university lecturers and professors, former members of the justice system, etc.). Discussion groups: this involves putting together a group of people (8-12) whose selection depends on the subject of study. The moderator introduces a topic for debate, which is then recorded and subsequently transcribed and analysed in order to highlight the main themes that arise in the course of the discussion and interaction of the individuals. It is used in fields such as political marketing to ascertain people’s images/perceptions of a candidate or party. In judicial matters, for example, if one wished to form an idea of the main limitations on individuals’ access to justice, recourse could be had to this technique by bringing together people from different groups in society, with the aim of defining what, in their judgement, were the principal problems affecting access to the judicial system. Documentary techniques: this entails obtaining data on the basis of sources that already exist in the form of archives and records, statistics, books or reports. A variable level of sophistication can be introduced into the handling of such information, which can be used to get a general overview of some aspect or, alternatively, to proceed to more in-depth evaluations using a number of different sources. One would be using this type of technique, if one resorted to perusing reports issued by the judiciary or to handling statistics of a given organ of same. Other data-collection techniques include observation and experiments that are not quite so finely tailored to the type of goals sought by those wishing to evaluate judicial systems. When it comes to deciding which data-collection technique is to be used to ascertain the operation of the different dimensions of justice that have been pinpointed, a balance has to be struck between the financial and human resources available, the time one wishes to invest and the degree of specificity and detail sought. Where wide-ranging knowledge is sought on the topic targeted for investigation or attempted solution, it is advisable for a combination of techniques to be used. For instance, a comprehensive view must be obtained of the way in which the method of selecting and appointing judges works in a given country, in order to decide whether or not to invest in financing a school for judges. Initially, one can opt for documentary techniques (press, existing reports) and conduct some interviews with different groups (experts, judges, judicial administrative staff, journalists). In addition, discussion groups with judges can be held to ascertain what type of problems they face on a day-to-day basis and whether a lack of training is one of these. To this end, the panel would be called upon to discuss a topic that was similar but not exactly identical to the subject of research. With this combination of techniques, one comes closer to getting a more complete view of the reality of the matter on which a decision has to be taken. DATA-COLLECTION TECHNIQUES DATA-COLLECTION TECHNIQUES • Survey or questionnaire • Interviews • Discussion or focal groups • Documentary collection (compilation of administrative records, bibliographic compilation at documentation centres) • Observation • Experimental methods: sentinel sites (experiments), ethnographic observation exercises 3.2.3. MEASUREMENT: CHOICE OF LEVEL The second challenge connected with measurement consists of selecting the appropriate level of analysis of same: nominal, ordinal, or interval-based. For assessment of standards an “ordinal” level of measurement has been chosen, distinguishing between different “degrees” of fulfilment of standards and dimensions, namely, positive, neutral and negative (for greater ease of understanding, these values can be summarised in the form of letters or numbers). The ordinal scale was chosen because not all empirical manifestations of the standards stipulated can be quantified in any other way, or, in those cases where these can be quantified, they are not easily comparable with others. Example: Must the number of cases filed in the criminal courts be recorded and compared in gross terms, in relation to the number of judges in each country, in relation to the population, or all of these? Moreover, it is not always possible to have access to the same indicators. For example, to address judicial independence in a given country, one might be able to rely on empirical studies that analyse some paradigmatic cases in depth, whereas in other countries such studies might not have been conducted and one would have to use another type of data, such as public perceptions yielded by surveys, interviews with experts, and the like. This does not mean that use cannot be made of non-ordinal quantitative indicators, but rather that any information –qualitative or quantitative- will be transformed into an ordinal format by means of a value judgement that compares such information against the formulation laid down by the standard. This rating process can be divided into three parts: a) obtaining information on the target area; b) the processing of such information by the evaluator, and, c) the method used by the evaluator to convert such information into an ordinal ranking. There are distortions and biases that can creep into any of these three phases: either because the original information is false, deceptive or incomplete; or because in the processing of such information, prejudices are introduced which discriminate against some data, in terms of their relevance or irrelevance, in favour of others (so that important aspects are omitted or other insignificant aspects are incorporated); or lastly, because each evaluator uses different weighting guidelines in the method of transforming this information into an ordinal scale (Bollen and Paxton, 2000: 63). A way of dealing with these problems is to commission a single panel –which could be the agency itself, or a group of experts, academics and reformers- to interpret and rate information drawn from all categories and countries. This strategy increases the reliability of the process, particularly if such a panel includes evaluators having different ideological outlooks and experiences. Even so, the validity of the rating process as a whole can only be enhanced by ensuring a high degree of expertise among the evaluators. 3.2.4. AGGREGATION OF INDICATORS The aggregation of values obtained for the indicators of each of the dimensions is used to give a final rating to each of the latter. However, aggregation of the set of indicators comprising each dimension cannot be made in manner that is strictly scientific. On the one hand, this is because there is the possibility that some indicators may be used to measure different concepts; and on the other, because many of the standards are not mutually exclusive and it is not possible to ensure a priori that they pertain to any one single category. Accordingly, there is a margin of redundancy and superimposition in the instrument, which constitutes an insurmountable obstacle for the aggregation phase. Even so, the dimensions may be rated directly on the basis of verification of the variables. Where the necessary requisites for proceeding with aggregation are absent, rating at the dimension level still has evident usefulness: it detects each country’s most general problematic areas, facilitates investigation of their causes and formulation of reforms, and enables a general – albeit superficial- overview to be formed of the functioning of justice from a comparative standpoint. For a more graphic understanding, a practical application is provided below of the formal organisational chart of dimensions, variables, standards, indicators and sources based on two examples: Example: Let us suppose that a general overview is needed of the degree of access to justice and level of independence enjoyed by the judicial system of any given country. Both aspects refer to the quality of the judicial system and are difficult to comprehend, if one does not make an effort to be precise and search for reliable indicators to obtain general conclusions about the two dimensions. In this process of descent on the scale of abstraction, one has to proceed step by step, taking the successive decisions that are outlined in the columns of the table shown below: CONCEPT DIMENSION UNIT OF ANALISIS VARIABLE STANDARD INDICATOR Quality of the judicial system Access to justice General population Level of confidence in the judicial system A majority % of the population trusts in the judicial system Quality of the judicial system Independence Judiciary Procedure for selection and appointment of judges Judges selected and appointed in a manner that is transparent and merit-based % of population which replies that it has a substantial or fair degree of confidence and trust in the judicial system Existence of merit-based procedures for selection and appointment of judges LEVEL OF MEASUREMENT Interval Collection of documentary sources (examination of laws and regulations) Nominal (design results) Collection of direct sources (interviews with experts, judges and/or judicial staff) The effort to draw up a comparative instrument of measurement capable of serving as a handbook for the diagnosis of judicial systems has the following objectives, assumptions, virtues and limitations: Assumptions Collection of documentary sources (general population surveys, such as the Latinobarómetro) Nominal (exists or does not exist; types of design) 3.3. SUMMARY Objective TECHNIQUE SUMMARY OF THE INSTRUMENT To provide a methodological tool that will aid the Spanish International Aid Agency to diagnose problems, investigate their causes, design technically viable solutions and assess judicial reform programmes. It is assumed that the judicial system is comparable via a common language, through the construction of theories and general concepts and the introduction of relevant variables. The view is therefore held that there are no judicial systems that cannot be compared. This does not mean, however, that reform programmes which prove effective in one country ought to be applied without more ado in another, given that neither the budgets nor the goals of science and political action are the same. Contributions Limitations It assumed that the values which ought to underlie the goals of any specific reform programme are those of a democratic state based on the Rule of Law, characterised by respect for human rights and pluralism The methodology offered facilitates documentation of problems, detection of their causes, technical design and assessment of justice reform programmes, thereby enabling accumulation and ordered classification of specific experiences. It has the potential, in the long term, to generate a body of general knowledge as to the operation of judicial systems, provided that the necessary rigour is assumed. Comparison between accumulated reform experiences will also render it possible to reduce uncertainty vis-à-vis viable actions for the achievement of specific objectives. The tool offered evaluates practices rather than testing causal relationships between dimensions, though it has the potential for this; it uses standards of assessment in lieu of scientific hypotheses and its expected result is improvement of the practices evaluated through technically viable reforms, and not verification of explanatory theories. It does not allow for control of the strategic setting of each specific programme. It has the potential, in the long term, to generate a body of general knowledge as to the effectiveness of the reforms, though characterised by its uncertainty/lack of definition (greater or lesser, depending upon the case). Accordingly, the corollary of this is that it will not ensure the success of any reform programme. DOCUMENT - HANDBOOK 4 INSTRUMENT TO DIAGNOSE THE QUALITY OF A JUDICIAL SYSTEM 4.1. DIMENSION 1: JUDICIAL INDEPENDENCE The judge, in the performance of his duties, is solely subject to the force of the law, i.e., the prevailing system of sources of law in the legal system to which he belongs, and is free of improper interference and pressures (coercion, threats, bribes, manipulation and political patronage). Judicial independence has two functions: to limit the power of government; and to protect the rights of citizens. The concept of judicial independence may, in turn, be broken down into two dimensions. The first dimension consists of five elements: two parties in dispute, whom we shall denote A and B; a third actor, external to the dispute, whom we shall denote J (the judge), who is called upon to a settle the dispute impartially; four, a rule or set of rules, R, that allows for the dispute to be resolved in a more or less predictable manner; and five, a decision, D (handed down by the judge) which imperatively closes the case and determines which party was right in law (Schedler, 2000, p. 392). Impartiality J Source: Schedler (2000, p. 392) R D A B Source: Schedler (2000, p. 392) The second dimension, neutrality, must be taken to comprise the following elements: 1) Mass media (MM); 2) Government (G); 3) Legislative Power (L); 4) Economic power groups (EG); 5) Non-governmental organisations (NGOs); 6) Non-jurisdictional organs of the judicial system (O); 7) Other judges, especially HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 1 DOCUMENT - HANDBOOK their superiors (OJ); and, 8) the General Public (P). In an ideal world, neither the parties nor any of these subjects should unlawfully interfere (by means of coercion, threats, bribes, manipulation or links of political patronage) in the way in which a judge decides a specific case. Judicial independence Neutrality P G L MM J Impartiality R O OJ EG NGOs D A B Source: In-house In this ideal model, impartial and neutral reasoning is the “causal” mechanism which leads the judge to decide the case in accordance with the prevailing rules. In other words, this reason or ground is the exclusive cause of the judicial decision, excluding the interests, not only of all the above-mentioned actors, but also of the judge himself or other judges. INSTITUTIONAL VARIABLES OF JUDICIAL INDEPENDENCE (structural independence) The concept of judicial independence is linked to the concept of “structural independence”, which refers to the set of mechanisms intended to ensure individual independence. From a theoretical standpoint, the minimal sufficient set of such guarantees is undefined (Linares, 2003). For merely classificatory purposes, however, it is useful to distinguish between the various types of guarantees: 1) those that protect impartiality; 2) insularity, which consists of the fulfilment of the set of guarantees that protect a judge from possible pressures brought to bear by the other two political powers of the State; 3) internal independence, which protects the judge from the rest of the judiciary; 4) social independence, which protects the judge from interference of social actors extraneous to the case being heard by the court; and 5) collective independence, which consists of fulfilment of the set of guarantees that protect the judiciary as a whole from the remaining powers of the State. Some of these guarantees are now set out below: CLASS POSSIBLE GUARANTEES HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 2 DOCUMENT - HANDBOOK “Guarantees that protect impartiality” -Withdrawal or challenge on grounds of personal interest in the case. -Judicial salaries to be SUFFICIENT to lead a decent life -Judges barred from engaging in gainful activities Judge ÅÆ Parties: Others. “Insularity” -Merit-based selection and appointment -Stability of tenure in the post Judge ÅÆ Government and -Immunity -Autonomy of salary legislative branch -Prohibition on political party affiliations -Judicial decisions may only be set aside by another judge -By means of a subsequent act, the executive branch may not disregard a decision handed down by a judge Others. “Internal independence” -Not advisable for lower judges to be disciplined by their superiors. -Grounds giving rise to disciplinary proceedings to be clearly and precisely stipulated. Disciplinary proceedings to be transparent, and punishment open to Judge ÅÆ Other judges appeal. -Superior judges to decide within the framework of their material and temporal jurisdiction. Others. “Social independence” -Not advisable for court cases to be televised Judge ÅÆ Mass media, Others. power groups, NGOs “Functional autonomy or collective -Legislative branch may neither create nor abolish bodies or jurisdictions where this independence ” is politically advantageous. -Advisable for scope of judges’ jurisdiction to be guaranteed under the Constitution, judiciary ÅÆ Government and and, furthermore, for such scope to be wide (e.g., no special administrative or military courts). legislative branch -Judiciary to have the opportunity to intervene in drawing up the budget. -Advisable for judiciary to administer its own budget. Others. MEASUREMENT OF JUDICIAL INDEPENDENCE: SOME USEFUL REMARKS The concept of judicial independence is seldom directly observable. Coercion, threats and bribes tend to take place in secret, and failure to comply with the obligation to subject oneself to the system of sources of law in judicial decisions is difficult to evaluate with precision, unless the grounds underpinning the judicial decision are so absurd as to leave no doubt whatsoever as to the dishonesty of the judge. Hence, to measure the concept of judicial independence, it is HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 3 DOCUMENT - HANDBOOK necessary to have recourse to certain causal hypotheses with regard to how it operates. That is to say, measurement of judicial independence entails “assuming” a series of factors that we feel serve to achieve this result, and proceeding to measure said standards. Consequently, the indicators set forth below measure -directly- the degree of compliance with the standards for each of the variables, and, only because we “feel” that it could be claimed that these, in turn, foster judicial independence, can we argue that they measure this factor “indirectly”. The above points have important methodological implications, basically insofar as the validity of the indicators is concerned. Depending on how these indicators are interpreted, their validity varies. The validity of such indicators is more solid when they are interpreted as direct manifestations of the variable in question; it is more problematic, however, when these indicators are interpreted as observable facts of the concept of judicial independence, i.e., of the general dimension, and hence the fact that these types of measurements entail a greater margin of error. This weakness cannot be eliminated, because in order to establish the validity of these indicators (indirect or proxy indicators), direct measurements of the concept of judicial independence must be obtained and correlated with the former. As this is not possible -given, as pointed out above, that judicial independence can seldom be observed directly- the error can at least be reduced by taking certain precautions, namely, by explaining the variables and the causal assumptions linking them to the concept of independence correctly, and ensuring that said standards are applicable to the whole universe to be measured and that the measurements are reliable. Example: The way in which a judge is selected and appointed tells one nothing directly about the degree of independence and impartiality of that judge in his concrete actions, yet it can be assumed (postulating the hypothesis) that if a judge has been selected via a merit-based procedure, he will face fewer pressures to act in favour of some party or actor. In other words, the actions of a judge who has been appointed by a government or party will evince more problems of partiality and dependence upon those who appointed him. Accordingly, meritocratic selection does not measure a judge’s independence or his impartiality directly, but does nevertheless contribute to guaranteeing it. The same happens in the case of removal of a judge or the level of the salary that he receives. A salary in fitting with the category and training of a judge does not measure his level of independence directly, yet it contributes to removing “reasons” for possible partiality or dependence. The tentative variables and indicators proposed by us for measuring “judicial independence” are shown below: VARIABLES AND STANDARDS JUDICIARY VARIABLE STANDARD Selection and appointment 1. Judges are selected and appointed by a transparent, merit-based of judges procedure. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 4 DOCUMENT - HANDBOOK Actor(s) involved selection of judges Judges’ term of office in 2. Assessment of candidates for the judiciary is conducted by a separate body to that which makes the final selection. 3. Judges enjoy stability of tenure, by possessing, a lifetime mandate or a sufficiently long mandate, the expiry or renewal of which does not coincide with the change of political posts in other branches of government. Judges’ salaries 4. Judicial salaries are sufficient to attract qualified persons, enable them to maintain their families and live in a reasonably safe and secure environment, without having to resort to other sources of income. Judges’ perquisites 5. The additional privileges (housing, vehicles, travel, courses) are assigned by means of transparent procedures. Promotion of judges 6. Promotions and renewals of judicial posts are made on the basis of objective criteria, such as training, honesty and experience. Immunity of judges 7. Judges enjoy immunity for actions taken in the performance of their duties. Method of disciplining 8. Judges may only be removed or disciplined on the grounds of specific and judges pre-established rules of conduct, via a transparent process. Actor(s) tasked with 9. Disciplinary proceedings against judges are conducted by impartial bodies disciplining judges that perform no function other than their disciplinary role. Method of assigning cases 10. Judges hear cases through an objective and transparent assignment procedure, like the lottery, or in accordance with specific areas of jurisdiction, and may only be removed on objective grounds, such as the existence of conflicts of interests or excessive workload. Staff selection and 11. Administrative staff are selected and managed on the basis of management transparent rules, without any intervention by other unauthorised officials. Control of agenda 12. In cases where internal administration is undertaken by another branch of government, this responds to the needs of the judiciary and not to the political agenda of the administrator. Budget control 13. Salaries and budget are neither reduced, nor is their distribution changed by other branches of government. Changes to the budget allocated to the judiciary correspond to the growth of the national budget and reflect increases (or decreases) in demand for judicial services. Degree of compliance with 14. Judicial decisions are neither ignored nor violated by the other branches judicial decisions of government, and where they are, those responsible are punished. Judicial HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 5 DOCUMENT - HANDBOOK decisions may only be set aside by means of an appeal procedure. Interference by government 15. The jurisdiction of the judiciary is not usurped by other governmental actors actors. PUBLIC MINISTRY VARIABLE STANDARD Degree of interference by 1. Criminal judges do not face the threat of being subjected to disciplinary Public Ministry proceedings in cases where their decisions are unfavourable to the Public Ministry. In general, the Public Ministry does not improperly interfere with or exert pressure on judges. VARIABLE Entry to the profession LEGAL PROFESSIONS STANDARD 1. Entry to the legal profession is governed by objective and properly publicised official rules. In cases where a professional or bar association is in charge of admittance and discipline, it does so without any irregular external interference. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 6 DOCUMENT - HANDBOOK UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE ANALYSIS Selection appointment judges Judiciary UNIT OF ANALYSIS and 1- Existence of a merit-based procedure for selection of of judges. 2- Percentage of judges selected by means of a meritocratic procedure. Actor(s) involved in 1- Existence of specific and independent body that selection of judges evaluates the merit of candidates for the post of judge (judicial council, legislative committee, etc.). Unit of measurement: yes-no Judges’ term of 1- Legal or constitutional recognition of stability of tenure office and term of mandate. 2- Stipulation of specific grounds for removal from office. Unit of measurement: yes-no 1- Interviews with experts, judges and judicial staff. 2 - Official records kept by body in charge of judicial career. 1- Analysis of laws, interviews. Judges’ salaries 1- Official records of the body tasked with the financial administration of the judiciary 1- Analysis of laws, interviews with experts, judges and lawyers. 1-Amount of salary received by judges, per category. 2- Comparison of salaries against those of other public functions and others employed in the private sector. Unit of measurement: interval Judges’ perquisites 1- Existence of transparent procedures for allocating additional privileges. Unit of measurement: yes-no Promotion of 1- Existence of transparent promotion and renewal judges procedures for judicial posts Unit of measurement: yes-no 2- Percentage of promotions and renewals (over the total) on the basis of objective merit-based criteria. Unit of measurement: interval (%) Immunity of judges 1- Legal or constitutional recognition of judicial immunity. 2- Official statistics kept by body in charge of administration of judicial career (e.g., Court, Council) 1- Analysis of laws, interviews with experts. Method of disciplining judges 1. Analysis of laws, interviews with judges, direct observation of court cases. VARIABLE 1- Existence of transparent disciplinary procedures based on clear objective rules of conduct. Unit of measurement: yes-no 2- Number of judges disciplined per year, by type of punishment and type of ground. Unit of measurement: interval. INDICATORS AND UNIT OF MEASUREMENT 1- Interviews with judges. 1. Analysis of laws, interviews with experts, judges and judicial staff RELEVANCE OF INDICATOR / CAUSAL ASSUMPTIONSS Meritocratic procedures produce judges who are more transparent and less susceptible to improper interference and pressures. There are less likely to be political-patronage-type practices in the selection of judges where there is an independent evaluating body. A judge whose permanence in the post depends solely on the goodwill of another person, or who can be removed without good cause, is highly likely to be susceptible to improper influences exerted by those to whom he owes his post. A judge who does not have a salary that is sufficient to allow him to lead a decent life is more exposed to the temptation of accepting bribes. Allocation of additional privileges may be used as a mechanism of influence to reward dependent judges. Promotion may be used as a mechanism of influence to reward dependent judges, and nonpromotion as a mechanism to punish disobedient judges. Judicial immunity protects a judge from possible political manoeuvres intended to keep him from the performance of his duties. Disciplinary proceedings may be used to keep the judge from hearing a specific case, or to remove a disobedient judge. 2- Official statistics kept by the body tasked with holding disciplinary hearings (e.g., Court, Grand Jury, Council, etc.) SOURCE HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT RELEVANCE OF INDICATOR / CAUSAL ASSUMPTIONS 7 DOCUMENT - HANDBOOK Judiciary Actor(s) tasked with Existence of independent organs with the sole function of disciplining judges conducting disciplinary proceedings Unit of measurement: yes-no Analysis of laws, interviews with experts Method of assigning cases Analysis of laws, interviews with judicial staff, litigants and judges. Existence of objective transparent procedures for assigning cases (per jurisdiction). Unit of measurement: yes-no Staff selection and 1- Existence of transparent merit-based procedures for management selection and promotion of judicial staff. Unit of measurement: yes-no 2- Percentage of staff appointed (over the total) on the basis of objective merit-based criteria Unit of measurement: interval (%) UNIT OF ANALYSIS 1. Interviews with experts, judicial staff, litigants and judges. 2- Official records of the body tasked with staff administration (note: this may be centralised –court appoints all judicial staff- or decentralised- each judge appoints his staff) 1- Analysis of the Constitution, laws, interviews with experts and judges. Control of agenda 1- Existence of body belonging to another branch of government (e.g., Ministry of Justice) tasked with internal administration. Unit of measurement: yes-no 2- Amount of budget allocated to the judiciary (percentage 2- Official records of the body tasked with judicial budget administration. in relation to total budget allocated to the State) Unit of measurement: interval (%) 3- Percentage of judges who feel that the budget 3- Questionnaire administered to judges administered by another branch of government is sufficient to perform their duties properly. Unit of measurement: interval (%) Budget control 1- Legal recognition of the intangibility of judicial salaries. Unit of measurement: yes-no 2 - Recognition by case law and precedent of the indexing of judicial salaries in inflationary situations. Unit of measurement: yes-no 3 -Percentage of the budget allocated to the judiciary in relation to the total State budget, and in relation to the number of cases filed per year. Unit of measurement: interval (%) 1- Analysis of laws, interviews with experts. INDICATORS AND UNIT OF MEASUREMENT SOURCE VARIABLE Organs that, in addition to holding disciplinary proceedings, exercise other jurisdictional functions (particularly, where these are hierarchically superior), are more exposed to taking a decision biased by other matters not pertaining to the case. The procedure for assigning cases can be manipulated in order to assign the most relevant cases to dependent judges. Appointment of administrative staff for reasons of political patronage leads to doing “favours”, something that can undermine judicial independence. An inadequate budget allocation not only renders judges more vulnerable to being bribed, but at times may be used as a mechanism to weaken the judiciary as a whole. Manipulation of salaries may be used to “punish” disobedient judges. 2 - Analysis of case law, interviews with experts. 3 - Official records of the Ministry of Economic Affairs and the body tasked with judicial budget administration. Judicial statistics. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT RELEVANCE OF INDICATOR / CAUSAL ASSUMPTIONS 8 DOCUMENT - HANDBOOK Judiciary Degree of compliance with judicial decisions Interference by government actors Public Ministry Legal professions Degree of interference by Public Ministry Entry to the profession 1- Existence of judicial decisions that are not enforced, or that are set aside by other branches of government. Unit of measurement: yes-no 2 - Number of judicial decisions disregarded or set aside by other branches of government Unit of measurement: interval 1 - Existence of administrative bodies with jurisdictional functions, whose decisions may not be reviewed by the courts (or where the judicial procedure provided lays down requirements that are so difficult to fulfil as to render them unattainable) Unit of measurement: yes-no 1- Existence of disciplinary hearings at the instance of the Public Ministry. Unit of measurement: yes-no 2- Number of disciplinary complaints brought by the Public Ministry Unit of measurement: interval 3- Percentage of judges who feel threatened with being subjected to a disciplinary hearing when they hand down judicial decision against indictments brought by the public prosecutor 1- Existence of objective, clear and non-discriminatory rules governing entry to courses leading to a judicial career. Unit of measurement: yes-no 2- Existence of transparent disciplinary hearings against lawyers Unit of measurement: yes-no 3- Number of disciplinary hearings per year against lawyers (classified by ground and punishment) 1- Analysis of laws. Interviews with experts Mass media. If the executive branch is able to “revoke” a judicial decision, what use is independence? 2 – Issue briefs and studies. 1- Analysis of statute law, analysis of case law, interviews with experts, lawyers and judges. The existence of administrative bodies with jurisdictional functions enables the political power to manipulate those matters it deems most important, without these ever being aired in the courts. 1- Interviews with experts, judges and public prosecutors. If the Public Ministry is in the practice of reporting judges to the body tasked ’with holding disciplinary hearings, said judges may well come to “fear” handing down a decision against indictments submitted by the public prosecutor. 2 - Official records kept by body tasked with holding disciplinary hearings 3 - Questionnaire administered to judges 1 and 2 - Analysis of laws, interviews with experts and lawyers. 3 - Official records of legal associations, bar associations, or any other body tasked with the administration of the legal profession (e.g., the Supreme Court in El Salvador). HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT It is assumed that one of the most negative factors against judicial independence stems from lawyers, particularly in those countries where lawyers do not have the perception that their conduct may be subjected to disciplinary measures, and where unlawful practices are the norm. 9 DOCUMENT - HANDBOOK ALTERNATIVE INDICATORS FOR MEASURING JUDICIAL INDEPENDENCE As explained above, judicial independence can seldom be observed directly. Apart from the measurement of the designated standards, which serve to “infer” judicial independence in the light of a series of assumed hypotheses, there are also other “indirect” measurement techniques. These may constitute alternative forms of measurement of the dimension where one has problems with data collection for one or more standards, or where in the respective countries there are issue briefs and studies to which recourse can be had to reduce the financial costs of this task. Outlined below are other alternative ways of measuring judicial independence (for a fuller description of these techniques, see Linares, 2003): 1) Analysis of the legal consistency of judicial decisions: In general, judges can be said to be under an obligation to apply formal law. This obligation, which is fundamentally attributable to the continental legal systems, could form the basis of the hypothesis that “the independent judge decides the case in accordance with the framework of possibilities for decision stemming from interpretation of the rule”. This hypothesis can, in turn, serve to draw observable consequences. What one observes may consist of decisions and arguments of a judge, which are almost invariably in writing and in the form of a judicial decision. This observation could then enable one to infer partiality or absence of independence on the part of the judge, where such decisions do “not coincide“ with what one believes is required by law. This, therefore, entails comparing the judicial decisions against the statutory provisions: if said decisions verify what one believes to be the correct solution afforded by the law, this coincidence can then be taken as evidence that the judge acted independently. When this cannot be verified, however, such divergence could be taken as a sign that there might be bias on the part of the judge. 2) Analysis of the legality of the proceedings It is the obligation of all judges to conduct judicial proceedings in accordance with pre-established rules. Hence, the fact that proceedings are conducted in violation of the guarantees of due process, may be used as an indicator which allows one to infer the degree of impartiality of the judge, e.g., the fact that the accused or defendant is not allowed to see his defending counsel, that the police may have destroyed or withheld relevant evidence with the judge’s consent, or that the judge might know that witnesses had given depositions under menaces or bribes, etc., can be interpreted as proof of a judge’s partiality. The problem with this inference resides essentially in its validity. Unless they are flagrant, violations of due process often tend to take place without the judge’s knowledge. If this is indeed the case, then these facts cannot serve as valid indicators of lack of judicial independence, but rather as indicators of corruption in other organs of the judicial system, such as public prosecutors, police, defenders, administrative employees and the like. 3) Percentage of decisions for and against certain categories of subjects If the decisions of a judge are examined and he is found to have decided systematically in favour of certain categories of subjects (the State, state-run companies, specific groups), one can infer with a certain probability whether or not he has taken the decisions in a biased manner. One of the main problems with this technique is that variations in the results of the court case may not be exclusively the result of improper interference and pressures, and instead be HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 10 DOCUMENT - HANDBOOK attributable to other alternative variables which have not be borne in mind, such as the lawfulness of the action challenged or its institutional relevance. In other words, the fact that a given percentage of judicial decisions may have been in favour of a given actor (e.g., judicial decisions in favour of the State), does not necessarily prove the dependence of the judge, since it might well mean that said actor was in the right, i.e., that he acted lawfully.1 Yet how does one evaluate the lawfulness of any given conduct? Once again, there is a need for persons with a legal training equivalent or superior to that of the judge, to decide this aspect on a case-by-case basis.2 Control of the variable “lawfulness of the facts”, doubtlessly constitutes the single greatest weakness of these studies. The relevance of the facts per se is another factor to be borne in mind: the fact that a judge may decide unfavourably in a case in which the State has only a formal interest is not the same as one in which institutional relevance is involved (Rossen, 1987, p.12, Larkins, 1996, p.617, Helmke, 1998, p.9). This means that, in order to ascertain whether there is dependence or independence, the relevance of the case must also be examined. Among the examples cited below, only the study by Helmke (1998) controls this variable in a very innovative manner.3 The fact that a judge decides systematically in favour of a certain actor may simply mean that said actor has valid legal grounds for acting as he does, and that the parties who challenge or question his conduct, do so recklessly and groundlessly. 2 Helmke (1998) proposes observing whether the court or a higher court finds systematically in favour of given actor by “revoking” a judicial decision of a lower court that held against same. This, in said author’s opinion, could constitute stronger evidence of the court’s “dependence” than the mere list of judicial decisions issued “for” or “against”. It should be pointed out, however, that this evidence would not serve to analyse judges of the first instance. Control of the variable “lawfulness of the facts”, doubtlessly, constitutes the greatest weakness of these studies. 3 To measure the relevance of the case, Helmke (1998) takes as the parameter the fact that judges sitting on the bench of the court may choose to express their arguments individually and definitively, and not simply adhere to the arguments put forth by one or more colleagues, or the fact that there may be votes for and against. The underlying hypothesis is that the definitive expression of arguments constitutes a sign of the relevance of the case. Judges work under limited time conditions vis-à-vis their workload, and only in very important matters do they make a concerted effort to express their arguments consistently or dissent from opinions expressed by other judges. The point must be made, however, that this hypothesis is not altogether confirmed: whilst Kluger (1976), Epstein and Knight (1998) furnish evidence, from which it can be inferred that in cases of relevance judges tend to take unanimous decisions, other more recent empirical studies (Epstein and Segal, 2000, p.7) produce evidence to the contrary. 1 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 11 DOCUMENT - HANDBOOK AUTHOR UNIT OF ANALYSIS METHOD SAMPLE González Casanova (1974) Supreme Court Mexico Quantitative 3700 appeals for legal protection against the State Schwartz (1973) Supreme Court Mexico and USA Appeal Court United Kingdom Supreme Court Argentina Quantitative 108 appeals for legal protection against the governing party Quantitative Decisions for government Quantitative Cases in which the State was a party or in which the constitutionality of a decree was involved Decisions for and against the parties and Electoral Board Decisions for and against the government Salzberger (1993) Helmke (1998) Merino (1999) Electoral Court Quantitative Mexico Salzberger and Fenn (1999) Appeal Court Quantitative United Kingdom Ramseyer and Rasmusen, Judiciary Quantitative (2001) Japan Rattner and Salzberger(2000) Salzberger (2001) Source: Linares (2003) Appeal Court Israel Quantitative and against the Decisions for government and against the Decisions for government and against the 4) Measurement via perceptions This type of measurement consists of ascertaining the opinion of certain relevant actors as to the degree of independence enjoyed by a judicial system. Judicial independence is thus assessed as a whole or as a result. This type of measurement is the most usual. Techniques can vary depending on the level of measurement chosen and the subjects surveyed, e.g., judges, citizens, expert users or non-expert users, as well as other officials of the judicial system. A classic instance of this type of measurement is the work of Kenneth Johnson, who drew up a judicial-independence ranking for Supreme Courts in 20 Latin American countries from 1945 to 1975, by administering questionnaires to 84 experts in the matter. Similarly noteworthy is the study by Toharia (1999, p.18), setting out the opinion held by Spanish citizens in 1997 about certain dimensions of justice, including impartiality and independence. Díaz Rivillas and Ruiz Rodríguez’s report (2003) on judicial independence in Nicaragua measures the perceptions of judicial independence held by the judges themselves, in order to analyse these in their institutional context, and succeeds in effectively combining historical data, institutions, objective indicators and perceptions. Other sources that can be classified under this head include the World Business Environment Survey (WBES), targeted at measuring international investors’ perceptions as to a number of topics that are borne in mind when it comes to investing in a country. Figuring among these topics are the qualities of a legal system and, inter alia, the perceptions of impartiality, honesty and transparency of a judicial system. The level of measurement is ordinal and ranges from 1 to 6 (Djankov, La Porta et al, 2002) These measurements are certainly valid as indicators of the culture or thinking of given subjects; their validity is more debatable, however, if they are interpreted as indirect indicators of judicial HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 12 DOCUMENT - HANDBOOK independence. This is because it is usual that changes in perceptions take place more slowly than do changes in the status quo. In this connection, it has been said that it is normal for users of a judicial system to take a long time before acknowledging the objective advances registered in the field of judicial independence and to continue perceiving justice as corrupt and dependent despite these achievements. It is not hard to come across a number of judicial powers of acknowledged independence which receive assessments of low trust or negative impressions on the part of the population (Hammergren, 2000, p.7). This is because the hypothesis on which this method is based is empirically refutable: perceptions do not usually reflect reality accurately -this will depend on just how well-informed the interviewees are. Accordingly, when those recording their perceptions are persons of acknowledged experience in the matter, with in-depth knowledge of the reality about which they are talking, this serves to increase the accuracy and validity of such measurements. To sum up, the aspiration of measuring the independence of the judiciary in exclusively formal elements (e.g., whether judges enjoy stability, who manages the budget, procedure for selection and appointment, and many more) is inadequate to the task. Formal provisions and institutional structures, albeit important, do not ensure that a judicial system enjoys independence. An example will suffice: in the United Kingdom, judges are appointed by the government, without this in any way diminishing the independence of the former in the performance of their duties (Toharia, 1999: 31). Moreover, in many countries, these guarantees of independence are routinely ignored or transgressed. Hence, formal safeguards are not enough to evaluate the independence of the judiciary: it is necessary to go beyond these by assessing how such guarantees work (whether or not they are complied with), and using empirical data (surveys, interviews with experts, issue briefs and studies). Neither will reliable information be obtained solely by questioning judges or experts. No judge would admit that he had arrived at a decision because he was pressured to do so by a certain actor. On the contrary, he will attempt to conceal his lack of autonomy (Hammergren: 2001: 31). Thus, measurement of this dimension must inevitably be indirect.4 That is to say, in the absence of direct indicators of independence, data will have to be interpreted in the light of certain hypotheses (among these, the standards of assessment) which are assumed to favour attainment of judicial independence. This, moreover, has some weaknesses: firstly, it postulates a series of hypotheses;5 and secondly, the relative weight of each factor in the determination of the result is not known. The challenge of measuring judicial independence is hedged about by obstacles, and the only general guideline that can be given here is to evaluate each of the designated standards empirically, and then wisely combine the subjective indicators (based on questionnaires and personal interviews) and objective indicators (analysis of paradigmatic cases, statistical records, percentage of decisions for and against the State or certain categories or subjects, violations of due process, etc.). Bureau of Justice Assistance. Trial Court Performance Standards and Measurement System. U.S Department of Justice. Office of Justice Programs. Washington D.C. July 1997. 5 This opinion is shared by Hammergren (2000), who, on drawing up her list, analyses each of the components of the dimensions as “independent variables” rather than indicators (See Annexe 1). 4 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 13 DOCUMENT - HANDBOOK 4.2. DIMENSION 2: ACCOUNTABILITY The concept of accountability can be defined in terms of two attributes: a) answerability; and b) enforcement. The former attribute consists of the obligation placed on civil servants to report their activities and decisions, and offer explanations that justify same, truthfully, completely, responsibly and in a timely manner. The latter consists of the possibility that such civil servants face in the event that they transgress or ignore this obligation, namely, that of being disciplined. Source: In-house on the basis of Schedler (1999) and State of the Nation Project (2003) In its strictest sense, “to be held accountable“ means being bound to report and give explanations that possess certain qualities, i.e., the need for these to be truthful, complete, timely and responsible (State of the Nation Project, 2003). Thus, reports and explanations that fail to fulfil these qualities cannot be properly deemed to constitute “accountability”. Accountability is an imperative of democratic origin: democracy demands that all exercise of power of the State stems from and can be handed back to the people. The principle of division of powers, as an attribute of the Rule of Law, does not emerge as something opposed to democracy: on the contrary, its effects may only be deployed within this democratic principle. This means that there is no legal right which would permit some spheres of the exercise of State power to be released from the need for democratic legitimation. In other words, implicit in the fact that the citizenry has delegated power to its representatives is the obligation on the part of the latter to report on any decisions taken in performance of such representation. Accordingly, the mere confirmation that, in the case of the judiciary, this democratic legitimacy does not stem directly from the people (electoral legitimacy), will in no way exempt it from the duty to hold itself accountable to citizen body for its actions (legitimacy of performance). CONCEPT ATTRIBUTES COMPONENTS Reporting Answerability Accountability Explaining Enforcement Penalty or punishment Source: In-house For a better understanding and specification of the standards of assessment, it is useful to consider some “types” of accountability, namely, vertical-social and horizontal.6 Social accountability consists of informal control exerted by criticisms levelled by public opinion, and voiced, in particular, through the mass media, lawyers, university academics and others. While this type of accountability tends to entails no more than reputation-related sanctions, it may give rise to the filing of legal actions. Horizontal accountability, on the other hand, consists of control over judges exerted by other branches of government. We have deliberately excluded electoral accountability, due to the fact that electoral procedures for selecting judges is a topic that has been thoroughly debated. 6 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 14 DOCUMENT - HANDBOOK VERTICAL-SOCIAL ACCOUNTABILITY Social accountability is a mechanism of vertical rather than electoral control of political authorities, based on the actions of a broad spectrum of associations and citizen movements as well as the media. The actions of these actors are aimed at monitoring the conduct of civil servants, exposing and denouncing any unlawful acts committed by same, and activating the operation of horizontal agencies of control. They are channelled through institutional as well as non-institutional avenues. Legal actions brought before the courts or complaints registered before supervisory bodies are example of the former: social mobilisations and media exposés usually aimed at imposing reputation-type sanctions are representative of the latter. Source: Smulovitz, 2001, p.2 and 3. HORIZONTAL ACCOUNTABILITY Horizontal accountability consists of the obligation imposed upon state organs to report and give explanations of their activity to other state powers. This component seeks to ascertain to what measure judges are answerable for their actions to other organs of state. The explanation for this is to be found in the following argument: the concept of justice as a component of the Rule of Law entails, among other consequences, an account of what judges do being given to the remaining organs of government (parliament, executive branch). Source: In-house The function of the judiciary, as well as other organs of the judicial system, involves not only a right, but also a duty. In this respect, this is the right-duty possessed by some persons -judges, public prosecutors, defenders, police officers- to perform their respective activities -issuing judicial decisions, investigating, defending, safeguarding security, etc. This right-duty derives from principles and rules, both written and customary, that govern it. All these functions necessarily entail the duty to report to someone. By definition, accountability implies reciprocity: the existence of another person, the party who is to receive the explanations, without whom this obligation could not take shape. This person -the recipient- has the right to demand that the obligation to furnish an explanation be fulfilled. In brief, accountability is an obligation which, as its counterpart, has a right, namely, the right to hold another accountable (State of the Nation Project, 2003). Accountability likewise presupposes the existence of a set of laws and institutions tasked with ensuring that this obligation is met. Indeed, the actors in matters of accountability are part of a network of obligations and rights that bind them, governing their current conduct and generating expectations as to the future. This is so because accountability is not a sole event, but rather a practice that is repeated over time, and this repetition requires rules that define the actors who may legitimately give and request explanations, the mechanisms and occasions recognised for such purposes, and the resources available to each party (State of the Nation Project, 2003) As a consequence, accountability in the ambit of a judicial system contains the following elements: firstly, the obligation to report and explain as regards fulfilment of the respective duties of each organ; secondly, a series of institutions and guarantees that ensure compliance with the function; and thirdly, the possibility of being punished where the duty to inform and furnish explanations truthfully, completely, in a timely fashion and responsibly, is transgressed or ignored. This therefore results in the following scheme: HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 15 DOCUMENT - HANDBOOK ELEMENTS OF ACCOUNTABILITY 1) A duty to report in respect of effective fulfilment of the function performed by a public organ within the judicial system 2) A guarantee that ensures compliance with the duty to report. 3) A sanction in the event of breach of the public function Source: In-house The case of judges may well serve as an example. A judge’s duties embrace a variety of fields: administrative, procedural, substantive law, ethical and financial. In the administrative field, judges are accountable for the conduct of court cases, the organised scheduling and holding of court hearings, and the obligation to resolve disputes within a set time (administrative accountability); on the procedural front, judges must process court cases in accordance with the rules of procedure, respecting the guarantees of due process; insofar as substantive issues or questions of law are concerned, judges must assess the evidence and interpret the facts and applicable law correctly; from an ethical point of view, judges are bound to meet the ethical standards of the profession (professional accountability); and lastly, judges must make correct use of public money (financial accountability). Each of these duties inextricably entails the duty to report, but this would be a dead letter if there were no guarantees to ensure it (e.g., complaints system, appeal procedures, internal audits, etc.). The exercise of these guarantees may ultimately lead to the punishment of those who default in the fulfilment of their duty. What has been said above of judges may also be applied, with certain variations, to other organs of the judicial system. WHO MUST INFORM AND EXPLAIN Judges MATTER DUTY GUARANTEE TO SANCTION IN THE TO WHOM? ENSURE EVENT OF BREACH OF ACCOUNTABILITY DUTY (REPORT AND (PUNISHMENT) EXPLAIN) Administrative Order, registration, staff administration, courtesy, timetables, etc. Procedural Compliance with due process. Example: Publication of standards governing internal administration of cases. Systems of registering complaints about the quality of service (guarantee) Example: Public access to proceedings. Appeals (guarantee). Example: Disciplinary liability Political responsibility Example: Supreme Court or Judicial Council Example: Criminal liability (e.g., denial of justice, abuse of authority) Civil liability Political responsibility Setting-aside of ruling or judicial decision Example: Court of Appeal (special court hearing appeals in administrative matters) HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 16 DOCUMENT - HANDBOOK Jurisdictional: weighing-up of the evidence and application of ¿derecho de fondo/substanti ve law Error in interpretation of the facts, evidence or law. Example: Publicising of judicial decisions. Appeals (guarantee). Example: Setting-aside of judicial decision Liability on the part of the: 7 -State -Judge 8 -Judge and State Example: Court of Appeal (special courts hearing appeals in administrative matters and motions to vacate). Financial Use of public resources: salaries, budgets. Example: Publicly accessible information. Complaints (guarantee) Example: Political responsibility, disciplinary and criminal liability Example: Another judge Professional ethics Appropriate conduct in accordance with the standards of the profession Example: Publicising of Code of Ethics. Complaints. Example: Political responsibility, disciplinary and criminal liability Example: Supreme Court or Judicial Council Source: In-house Germany, 1981, Bonn Constitution, Article 34. Although the State has an action for recovery in the event of wilful misconduct or gross negligence on the part of the judge. France, Act 626, 1972 8 Spain and Italy 7 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 17 DOCUMENT - HANDBOOK ALLEGED TENSION BETWEEN ACCOUNTABILITY AND JUDICIAL INDEPENDENCE It has been said that accountability is at odds with judicial independence, and that the two cannot coexist because they are contradictory. As Toharia has pointed out, undue emphasis on judicial independence has so distorted the concept, that it is no longer possible to conceive of the judiciary as being controlled. People have come to think that it is not compatible for a judiciary to be independent of and, at the same time, answerable to the other branches of government (executive, legislative, armed forces). Nevertheless, this is not correct for the following reason: if one conceives of judicial independence as the judge being subject to the system of sources of law prevailing in a country and the absence of improper interference and pressures in the resolution of cases, and accountability as the obligation to report on duties inherent in the judicial function and, where this fails to occur, the possibility of being disciplined or punished for same, then there is no margin for incompatibility. If accountability has to take place in terms of objective, widely accepted, published rules and general criteria, it is impossible to think that such rules would be used to influence a concrete case improperly. Furthermore, a distinction must be drawn between the notion of accountability and that of independence, inasmuch as the former implies a posteriori control, whereby justice is required to report to certain organs of control on its “past” performance, while the latter entails improper influence “prior” to a judicial decision (Hammergren, 2001b: 148). In the words of Hammergren: “the two developments are not contradictory; at least in the current environment, more independence seems to require more accountability, and accountability in some instances can be seen as enhancing independence” (Hammergren, 2001b: 155). Source: In-house A breakdown is given below of the assessable variables and standards of accountability in the various official organs of a judicial system. It is necessary to clarify, at this point, that the standards correspond to a variety of duties and functions peculiar to each organ, and that they solely seek to ascertain whether adequate public information of said functions is furnished and not whether said functions are performed effectively (an aspect covered by efficiency): VARIABLES AND STANDARDS JUDICIARY STANDARD 1. The procedure for selecting judges is open and transparent, citizens have the opportunity of raising objections to the candidatures, and appointments are appropriately publicised. Publicising of conduct 2. Standards of performance and ethical conduct are appropriately criteria publicised. There is a procedure for registering complaints about any breach by judges of their professional duties, and this in turn gives rise to transparent disciplinary proceedings. Clarity of procedural rules 3. Procedural rules are clear and appropriately publicised. Users have access to information as to the status of their case. Court hearings and statements are announced publicly and are open to the public. Publicising of judicial 4. Judicial decisions are suitably notified to the parties and are normally decisions published, basically where these are handed down by the highest ranking judicial organs or where they address issues of legal or institutional relevance. Judicial decisions are open to the scrutiny of the press and nonjudicial (e.g., academic) organisations, who may comment on same without fear of reprisal. Quality of information on 5. Adequate information is supplied to the public about the functions and administrative functions responsibilities of administrative staff, and there is a procedure whereby lawyers and the public are able to register complaints about the conduct of administrative personnel. VARIABLE Selection of judges HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 55 DOCUMENT - HANDBOOK Level of information on 6. Budget allocations -drawing-up and application process- and budgets administration of resources are regularly assessed and audited. Information on the budget, salaries and audit results is publicised and easily accessible to the public. Level of information on 7. Requests for additional allocation of resources and proposals for greater court applications and investment in infrastructures and equipment are publicly presented, along lawsuits with an opportunity for discussion. PUBLIC MINISTRY STANDARD of conduct 1. There are standards of performance and ethical conduct to be observed by public prosecutors, which are appropriately publicised. There is a procedure for registering complaints about any breach by public prosecutors of their professional duties, and this in turn gives rise to transparent disciplinary proceedings. Level of information on 2. Information is supplied to the public about the effective performance of performance the Public Ministry (number of cases, number of indictments, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). Citizen access to actions 3. The parties and anybody who may have a legitimate interest have access undertaken to actions undertaken by the Public Ministry, save where there are reasons of public interest which justify the secrecy of same (e.g., danger to life or physical integrity). VARIABLE Publicising criteria POLICE VARIABLE Publicising criteria STANDARD conduct 1. There are standards of performance and ethical conduct to be observed by police officers, which are appropriately publicised. There is a procedure for registering complaints about any breach by police officers of their professional duties, and this in turn gives rise to a transparent process. Level of information on 2. Information is supplied to the public about the effective performance of performance the police (number of detentions, number of raids, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). of PUBLIC DEFENCE STANDARD of conduct 1. There are standards of performance and ethical conduct to be observed by public defenders, which are appropriately publicised. There is a procedure for registering complaints about any breach by public defenders of their professional duties, and this in turn gives rise to transparent disciplinary proceedings. Level of information on 2. Information is supplied to the public about the effective performance of performance the Public Defence (number of cases, number of cases per defender, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). VARIABLE Publicising criteria HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 56 DOCUMENT - HANDBOOK VARIABLE Publicising criteria of conduct Level of information on performance Degree of accessibility to detainees enjoyed by lawyers PRISON SYSTEM STANDARD 1. There are standards of performance and ethical conduct to be observed by public prison officers, which are appropriately publicised. There is a procedure for registering complaints about any breach by public prison officers of their professional duties, and this in turn gives rise to transparent disciplinary proceedings. 2. Information is supplied to the public about the effective performance of the prison system (number of detainees in preventive detention, number of detainees serving prison sentences, number of prisons and detention centres, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). 3. Public and private defence counsel have easy access to and communication with detainees. LEGAL PROFESSIONS STANDARD of conduct 1. There are standards of performance and ethical conduct to be observed by lawyers and other legal professions (e.g., notaries), which are appropriately publicised. There is a procedure for registering complaints about any breach by lawyers of their professional duties, and this in turn gives rise to transparent disciplinary proceedings. Level of information on 2. Information is supplied to the public about the number of lawyers number of lawyers registered or authorised, and to the member of professional associations about the correct use of financial resources. VARIABLE Publicising criteria CIVIL SOCIETY VARIABLE STANDARD Existence of NGOs active in 1. There are citizen organisations (NGOs, civil associations, companies, seeking accountability mass media, etc.) which seek, actively and independently, to hold the constituent bodies of a judicial system accountable, and which bring legal actions against acts of corruption. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 57 DOCUMENT - HANDBOOK UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE ANALYSIS Selection of judges Judiciary 1. There is an open and transparent procedure for selecting judges, with citizens being 1. Direct observation, interviews with candidates, judges and experts. afforded the opportunity of raising objections to candidatures. 2. Publication or absence of publication of appointments in major mass media. 2. Official gazettes, press and mass media. Unit of measurement: yes-no Publicising of conduct 1. Publication of standards of performance and ethical conduct to be observed by criteria judges. 2. Existence of procedure for registering complaints about any breach by judges of their professional duties (alternative indicator: number of complaints lodged, percentage of users who believe that if they file complaints, account will be taken of same). 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no (alternative indicator 2: interval) Clarity of procedural 1 Existence of clear and adequately publicised procedural rules and regulations. Unit of measurement: yes-no rules 2. Access by users of justice to information on the status of their cases (alternative indicator: percentage of documents given to the parties or percentage of users who state that they have adequate access to the status of cases). Unit of measurement: yes-no (alternative indicator: interval) 3. Adequate publication of court hearings. 4. Public access to court hearings (alternative indicator: percentage of court hearings open to the public or with restricted access). Unit of measurement 3 and 4: yes-no (alternative indicator 4: interval) Publicising of judicial 1. Adequate notification of judicial decisions (alternative indicator: percentage of cases decisions in which notification was sent and received correctly). 2. Publication of relevant judicial decisions or those handed down by the Supreme Court. 3. Existence of critical reviews of judicial decisions by the press and academia. Unit of measurement: yes-no (alternative indicator 1: interval) Quality of information on 1. Publication of standards for the functions and duties of judicial administrative staff. administrative functions 2. Existence of procedure whereby lawyers and the public can register complaints about the conduct of judicial administrative staff. Unit of measurement: yes-no 1. Analysis of laws, official gazettes, press, mass media; direct observation in Lower and Magistrate’s Courts. 2. Direct observation in Lower and Magistrate’s Courts, interviews with judges, judicial staff and lawyers. Analysis of laws. (Alternative indicator: complaints registers in Lower and Magistrate’s Courts, user questionnaires). 3. Interviews with experts, judges, judicial staff and lawyers. Direct observation. Level of information on 1. Existence of internal assessment audits or administrative systems of control for the budgets drawing-up and implementation of judicial expenditure. 2. Public access and adequate (or inadequate) publication of information on budgets, salaries and audit results (an ordinal scale may be adopted: unrestricted, moderately restricted, highly restricted access). Unit of measurement: yes-no 1. Interviews with judges, lawyers, experts and judicial staff. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 1. Interviews with experts, lawyers and legal scholars. Analysis of laws, official gazettes and press. 2. Questionnaires or interviews with users, lawyers and judicial staff. Direct observation in Lower and Magistrate’s Courts. (Alternative indicator: statistical records of Lower and Magistrate’s Courts) 3 and 4. Questionnaires or interviews with users, judges, lawyers and judicial staff. Direct observation in Lower and Magistrate’s Courts. 1. Questionnaires or interviews with judicial staff, users and lawyers. 2 and 3. Analysis of legal journals, official gazettes, press and mass media. Interviews with experts, journalists, lawyers and legal scholars. 1. Questionnaire or interviews with users, judges, lawyers and judicial staff. Direct observation in Lower and Magistrate’s Courts. 2. Questionnaire or interviews with users, judges, lawyers and judicial staff. Direct observation in Lower and Magistrate’s Courts. 2. Questionnaires or interviews with experts, judges and judicial staff. Simulation (application for information on body tasked with administration of the judicial budget). 58 DOCUMENT - HANDBOOK Level of information on 1. Publication of requests for additional allocation of resources and proposals for 1. Questionnaires or interviews with experts, judges and judicial staff. court applications and greater investment in infrastructure or equipment. Simulation (application for information on body tasked with administration of lawsuits Unit of measurement: yes-no the judicial budget). UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE ANALYSIS Public Ministry Police Publicising of conduct 1. Publication of standards of performance and ethical conduct to be observed by criteria public prosecutors. 2. Existence of procedure for registering complaints about any breach by public prosecutors of their professional duties. 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no Level of information on 1. Public access to information on the effective performance of the Public Ministry performance (number of cases, number of indictments, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). Unit of measurement: yes-no (an ordinal scale may be adopted: unrestricted access, moderately restricted, restricted). Citizen access to 1. Access by parties to actions undertaken by the Public Ministry (save where there are actions undertaken reasons of public interest which justify the secrecy of same) Unit of measurement: yes-no Publicising of conduct 1. Publication of standards of performance and ethical conduct to be observed by criteria police officers. 2. Existence of a procedure to register complaints for breach of professional duties by public prosecutor. 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no Level of information on 1. Public access to information on the effective performance of the police (number of performance cases, number of indictments, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). Unit of measurement: yes-no (an ordinal scale may be adopted: unrestricted, moderately restricted, restricted access). UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT 1. Analysis of laws, official gazettes, press and mass media; direct observation in public prosecutor’s offices. 2. Direct observation in public prosecutor’s offices, Lower and Magistrate’s Courts. Questionnaires or interviews with judges, public prosecutors, judicial staff and lawyers; analysis of laws. 3. Questionnaires or interviews with experts, public prosecutors, judges, judicial staff and lawyers. Direct observation. 1. Questionnaires or interviews with experts, public prosecutors, judges and judicial staff. Simulation (application for information on bodies tasked with the statistics and financial administration of the Public Ministry). 1. Questionnaires or interviews with users, experts, public prosecutors, judges and judicial staff. Direct observation in public prosecutor’s offices. 1. Analysis of laws, official gazettes, press and mass media; direct observation in police departments. 2. Direct observation in police departments. Questionnaires or interviews with judges, public prosecutors, police and lawyers. Analysis of laws, decrees and edicts. 3. Questionnaires or interviews with experts, police, public prosecutors, judges, judicial staff and lawyers. Direct observation. 1. Questionnaires or interviews with experts, public prosecutors, judges and judicial staff. Simulation (application for information on bodies tasked with the statistics and financial administration of the police). SOURCE ANALYSIS HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 59 DOCUMENT - HANDBOOK Public defence Prison system Legal professions UNIT OF Publicising of conduct 1. Publication of standards of performance and ethical conduct to be criteria observed by public defenders. 2. Existence of procedure for registering complaints about any breach by public defenders of their professional duties. 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no Level of information on 1. Public access to information on the effective performance of the Public performance Defence (number of cases, number of cases per defender, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). Unit of measurement: yes-no (an ordinal scale may be adopted: unrestricted access, moderately restricted, restricted). Publicising of conduct 1. Publication of standards of performance and ethical conduct to be criteria observed prison officers. 2. Existence of procedure for registering complaints about any breach by prison officers of their professional duties. 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no. Level of information on 1. Public access to information on the effective performance of the prison performance system (number of detainees in preventive detention, number of detainees serving prison sentences, number of prisons and detention centres, etc.) and the use of financial resources (budget allocated, budget spent, donations, etc.). Unit of measurement: yes-no (an ordinal scale may be adopted: unrestricted, moderately restricted, restricted access) Degree of accessibility Public and private defenders have easy access to and communication with to detainees enjoyed by detainees. lawyers Publicising of conduct 1. Publication of standards of performance and ethical conduct to be criteria observed by lawyers and other legal professions (notaries). 2. Existence of procedure for registering complaints about any breach by lawyers and other legal professions of their professional duties. 3. Existence of transparent disciplinary procedure. Unit of measurement: yes-no. Level of information on 1. Public access to information about the number of lawyers registered or number of lawyers authorised. 2. Open access to members of professional associations about the correct use of financial resources. Unit of measurement: yes-no (an ordinal scale may be adopted: unrestricted, moderately restricted, restricted access). VARIABLE INDICATORS AND UNIT OF MEASUREMENT 1. Analysis of laws, official gazettes, press and mass media; direct observation in public defence offices. 2. Direct observation in public defence offices, public prosecutor’s offices and Lower and Magistrate’s Courts. Questionnaires or interviews with public defenders, judges, public prosecutors, judicial staff and lawyers. Analysis of laws. 3. Questionnaires or interviews with public defenders, users and lawyers. Direct observation. 1. Questionnaires or interviews with experts, public defenders, judges and judicial staff. Simulation (application for information on bodies tasked with the statistics and financial administration of the Public Defence). 1. Analysis of laws, official gazettes, press and mass media; direct observation in prisons and detention centres. 2. Direct observation in prisons and detention centres. Interviews with detainees, public defenders, judges, police, prison officers and human rights organisations. 3. Questionnaires or interviews with detainees, public defenders, prison officers, lawyers and human rights organisations. Direct observation. 1. Questionnaires or interviews with public defenders, experts, prison officers, judges, human rights organisations and judicial staff. Simulation (application for information on bodies tasked with the statistics and financial administration of the prison system). 1. Questionnaires or interviews with public defenders, experts, prison officers, human rights organisations, judges and judicial staff. 1. Analysis of laws, official gazettes, press and mass media; direct observation in bar associations. 2. Direct observation in bar associations. Interviews with lawyers and users. 3. Questionnaires or interviews with lawyers, judges and users. Direct observation. 1. Questionnaires or interviews with lawyers and experts. Simulation (application for information on bodies tasked with the statistics of lawyers). SOURCE ANALYSIS HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 60 DOCUMENT - HANDBOOK Society civil Existence of NGOs active in seeking accountability 1. Existence of citizen organisations (NGOs, civil associations, companies, mass media, etc.) which actively participate and monitor the performance and legality of the bodies in a judicial system. (Alternative indicator: Number of citizen organisations that actively participate). Unit of measurement: yes-no (alternative indicator: interval). HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 3. Questionnaires or interviews with experts, lawyers and human rights organisations. Issue briefs and studies. 61 DOCUMENT - HANDBOOK 4.3. DIMENSION 3: CONTROL Analysis of the judiciary as an organ of control means ascertaining to what extent the remaining organs of state hold themselves accountable to the justice department. This is the opposite side of accountability of justice. The other powers must be answerable to justice. Control derives from the concept of accountability. Indeed, the mechanisms of control designed for accountability can be classified on the basis of two criteria: the locus or site at which accountability is directed; and the scope of jurisdiction. In terms of locus, one can discern horizontal mechanisms, set up between State institutions (reciprocal internal control), and vertical mechanisms, set up between citizens and State institutions. The latter can, in turn, be further subdivided into those of an institutional and those of a social nature (social accountability) (Smulovitz and Peruzzotti, 2002). In terms of scope of jurisdiction, control mechanisms are classified into three groups: political, legal and administrative. Political control encompasses mechanisms intended to ensure fulfilment of election promises and goals proposed by the government, as well as to exercise public scrutiny of governmental actions on behalf of all citizens. Legal control comprises mechanisms for controlling the lawfulness of state-sponsored actions. Administrative control includes mechanisms for supervising the degree to which the operation of public institutions complies with both the administrative provisions that govern them, and the outcome and performance targets set by the relevant public authority (State of the Nation Project, 2003). An explanatory layout of the scope and locus of accountability is shown below: MECHANISMS OF ACCOUNTABILITY AND REPRESENTATIVE EXAMPLES LOCUS HORIZONTAL VERTICAL INSTITUTIONAL SOCIAL POLITICAL Parliament (commissions of Elections, plebiscites, Mass media, civic enquiry, questions in the referenda, removal organisations, political House), Ombudsman from office parties LEGAL Judiciary, senior supervisory N/A N/A bodies (comptroller’s offices, Auditors’ Courts) ADMINISTRATIVE Senior supervisory body, N/A N/A internal audits N/A (not applicable) SCOPE Source: State of the Nation Project, 2002c, based on Smulovitz and Peruzzotti, 2002; O’Donnell, 2001 and Beetham, 1994. Accordingly, the control that a judicial system exercises over the remaining branches or organs of state comes within the legal sphere and is horizontal in nature. While this dimension of analysis has diverse theoretical origins, it is fundamentally rooted in the theoretical reflexions surrounding the Rule of Law. Under the Rule of Law no organ is “de legibus solutus” (O’Donnell, 2001, 2001b, 2000). This means that both the legislative and the executive branches must be controlled to ensure that they comply with the rules which govern their operation. Not only do individual administrative acts and orders (mandated by the executive) fall within this category and require judicial control, but this also applies to general enactments HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 62 DOCUMENT - HANDBOOK (regulations -also mandated by the executive branch- and statutes), as well as the conduct of civil servants and public officials. In line with the above, a distinction can be drawn between three types of judicial control, which shape the components and units of assessment that will have to be evaluated: 1) control of constitutionality; 2) control of administrative legality; and, 3) punishment of offences or acts of corruption on the part of civil servants. 1) Control of constitutionality: The subject matter of this component involves jurisdictional control of the constitutionality of laws, i.e., the jurisdictional mechanism devised for the defence of constitutional supremacy. Put another way, it refers to the specific system of the constitutionality of laws, the way in which these comply with those of constitutional hierarchy.9 The principle of constitutional supremacy implies that the constraints that this imposes on political power are not exceeded and that, in the event that this should occur, mechanisms are in place to protect the content of the Constitution, by rendering void or doing away with any acts or actions contrary to the constitutional system. This mechanism enables any laws running counter to the overriding principle to be expelled from the legal system, or at all events, not to be applied to the specific case, depending on the model of constitutional justice adhered to. An element that must be borne in mind for measurement of this component consists of ascertaining whether there are matters which the High or Lower Court refuses to declare unconstitutional on the grounds that they are not subject to judicial review (political matters falling outside the ambit of the courts). 2) Control of administrative legality: As indicated above, the acts of the public administration must adhere to the rules laid down by the principle of legality or “rule of law”. Where any act strays from these lines, or where a presumably aggrieved citizen feels this to be so, there are means whereby society may force it to resume its lawful course. These means are known as systems of control of the legality of administrative acts. There are three such systems that deal with cases involving control of administrative orders (or, possibly, acts):10 In this regard, it is illuminating to note that the existence of a constitutional jurisdiction within a political system signalled the culmination of the process of development of the Rule of Law, whereby a legal Rule of Law became a “constitutional” Rule of Law (García Pelayo, 1991: 3029). The characteristic of the former is that it essentially highlighted the principle of lawfulness of administration, namely, the primacy of formal law over all organs of the State, rendered effective by the courts in two ways: - by means of a motion to vacate, the principle of legality is ensured vis-à-vis the judicial decisions of courts of the first instance, through creation of special Courts of Appeal hearing appeals for annulment (known in Spain as Courts of Cassation); and, - by means of judicial review (contentious-administrative jurisdiction). What is involved, both in annulment appeals and administrative jurisdiction, is the establishment of legal instruments that enable respect for, submission to and compliance with the principle of supremacy of the law enacted by Parliament (González Montenegro, 1997: 3). Yet under these sole two mechanisms, the authority of the law was never questioned, nor was the decision of the organ that sanctions same, controlled. This was, at all events, a Rule of Law determined by formal law. This is reason underlying the assertion that the legal Rule of Law was superseded by the institution of mechanisms of constitutional control of laws. Thus, statute as the primordial source of Law was displaced and hierarchically subordinated to the Constitution, becoming subject to the latter like the remaining rules in the legal system. 10 It should be pointed out here that administrative acts may also be the subject of judicial challenge, though the pertinent requirements and mechanisms tend to vary significantly. For instance, a distinction that can be drawn between orders and acts is that nullity or annulment is the sanction to be first applied to the former, whereas in the latter case, rather than being annulled, these will in all cases generate liability on the part of the administration and, with luck, a judicial decision ordering certain actions or services to be undertaken or rendered. Insofar as orders are concerned, however, apart from the possible consequence of liability, the first and basic sanction is that of nullity or, 9 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 63 DOCUMENT - HANDBOOK 1. Legislative control. Also known as political control, in which responsibility falls upon a public official, who is normally called the Ombudsman, Defender of the People, or Human Rights Commissioner, and is usually appointed by the legislative branch to hear complaints lodged by citizens regarding abusive or improper administrative acts and orders. 2. Judicial control. Undertaken by the judiciary in cases in which this comes within its jurisdiction for the control of administrative acts, under a dispute resolution system, known in Spain as judicial review (juicio contencioso-administrativo), and in a number of other countries as an appeal for legal protection (amparo). 3. Self-regulation. Here one is confronted by the most interesting mechanism, since, as its very name implies, it is the means whereby the public administration verifies and monitors the lawfulness of its own acts. In line with the stated purpose of this handbook, focused exclusively on the justice sector and not on an overall analysis of the democratic Rule of Law, of the three forms of control of legality of administrative acts, account will solely be taken of the second. This form of control is, moreover, crucially important in what it does to the operation of the Rule of Law. Judicial control of administrative acts, it should be stressed, usually takes place on termination of appeal proceedings held within the administrative organ (executive branch). Such proceedings conclude with the issue of a decision that penalises or prejudices a party. In almost all countries subjected to a Rule of Law, the law affords this party the chance to have recourse to jurisdictional organs (special Courts of Appeal or the like), so that the matter giving rise to said grievance may be discussed within the context of an established procedure. This procedure is known as judicial review and, through it, disputes stemming from a decision or action which has been taken by the public administration and has affected individual rights and interests, are settled judicially. In some countries there are so-called Administrative Courts, which hear specific disputes between citizens and the State. The difference between these and Spain’s “contentious-administrative” courts resides in the fact that the former form part of the administration (the foundation for this, it seems, is a radical notion of the principle of separation of functions, whereby the law courts are barred from intervening in affairs of the administration), whilst the “contentious-administrative” courts form part of the judiciary. Nevertheless, the function fulfilled by the former is really jurisdictional, in that they resolve disputes between parties. The existence of administrative organs with power to settle disputes between private parties and the State involving issues of a specifically public administration nature, and whose decisions may not be taken on appeal and dealt with satisfactorily by the courts, constitutes a serious shortcoming for full horizontal accountability. Source: in-house 3) Punishment of offences committed by civil servants or public officials: This component seeks to ascertain the degree to which the courts effectively punish offences committed by public officials in the performance of their duties. The difference from control of administrative acts and orders lies in the fact that here the liability that is in play is “penal”, whereas what is in play in judicial review is the validity of an act and, at all events, financial liability (without prejudice to it being made clear that the conduct of the official who issued the order or committed the administrative act may give rise to criminal sanctions). It should be said that in the analysis of this component, account will only be taken of the way in which the criminal where applicable, substitution of the order. (For more differences, see Gordillo, Tratado de Derecho Administrativo, 5th Edition, Buenos Aires, 2000. Chapter 3.) HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 64 DOCUMENT - HANDBOOK courts categorize types of conduct specifically defined as public-function-related “offences”, and to what extent they are effective in this task.11 On the basis of the above, the following variables and standards have been drawn up. VARIABLES AND STANDARDS JUDICIARY STANDARD 1.The judiciary has the power to rule on the constitutionality of legislation and decrees. 2. Decisions as to the constitutionality of legislation and decrees are obligatory and are complied with. No matters are excluded from control of constitutionality. 3. The judiciary has the power to review the lawfulness of administrative actions, and force the judiciary to act where there is an obligation to do so. 4. If there are administrative organs with power to settle disputes between private parties and the State involving issues of a specifically public administration nature, any decisions handed down by such bodies can be taken on appeal and dealt with satisfactorily by the courts. Effectiveness of punishment 5. The criminal courts effectively punish offences committed by civil of corruption servants and public officials in the course of their duties, who do not go unpunished. VARIABLE Existence of control of constitutionality Degree of compliance with decisions of the judiciary visà-vis constitutionality Existence of judicial review of administrative legality Judicial review of decisions concerning disputes between the State and private parties 11 To give an idea of the content of this component, it may be enlightening to mention some examples of types of offences usually stipulated by criminal law: misappropriation, unlawful enrichment by civil servants, advantage taken of public works or services by civil servants, negotiation incompatible with the holding of a public post, improper intervention in contractual processes, destruction or mutilation of documents by civil servants, bribery, undue influence, negligence in the performance of duties, and the like. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 65 DOCUMENT - HANDBOOK INDICATORS UNIT OF VARIABLE INDICATORS AND UNITS OF MEASUREMENT SOURCE Existence of constitutional control 1. Control of constitutionality is statutorily or constitutionally regulated. Unit of measurement: yes-no 1. There is no case precedent that excludes certain political matters or issues from constitutional control. Unit of measurement: yes-no 3. Number of cases per year in which an enactment or official order is held to be unconstitutional. (Alternative indicator: ratio of number of cases to the regional mean) Unit of measurement: interval. 1. Statutory or constitutional regulation of control of legality of administrative acts and orders. 2. Number of administrative orders revoked or annulled per year 1. Analysis of laws and constitutions ANALYSIS Constitutional justice (Supreme or Constitutional Court) Degree of compliance with the decisions of the judiciary in matters relating to constitutionality Justice in terms Existence of judicial of judicial review review of (“contentiousadministrative legality administrative“ jurisdiction). Existence of judicial review of decisions concerning disputes between the State and private parties UNIT OF ANALYSIS VARIABLE 1. Existence of administrative organs with jurisdictional powers, without subsequent judicial control. Unit of measurement: yes-no INDICATORS AND UNITS OF MEASUREMENT Interviews with experts 2. Analysis of case precedents, issue briefs and studies. 3. Statistical records of Supreme or Constitutional Courts . Issue briefs and studies. 1. Analysis of laws and constitutions. Interviews with experts 2. Statistical records of judicial review courts. Issue briefs and studies. 1. Analysis of statute law, case law and doctrine. Interviews with experts, lawyers and judges. SOURCE HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 66 DOCUMENT - HANDBOOK Criminal justice (Criminal courts) Effectiveness of punishment of corruption 1. Existence of specific public-prosecution units to combat corruption within the public administration. Unit of measurement: yes-no 2. Number of public officials indicted, in preventive detention and serving prison sentences, per year and per region. Unit of measurement: interval. 3. Percentage of public officials punished over number of public officials indicted, per year. Unit of measurement: interval 4. Difference between number of public officials indicted, with preventive detention, and punished, over the regional mean. Unit of measurement: interval 1. Analysis of laws, interviews with experts, public prosecutors, judges and lawyers. 2, 3 and 4. Statistical records of courts and prisons. Issue briefs and studies. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 67 DOCUMENT - HANDBOOK DIMENSION 4: EFFICIENCY/EFFICACY Analysis of efficiency/efficacy seeks to ascertain to what extent the response capability of one or more judicial organs (supply: budget, administrative staff, infrastructure, equipment, time) is adequate to its workload (demand) in order to achieve the expected results. In economic analysis, assessment of efficiency seeks to ascertain to what measure the operation of a service serves to maximise social welfare; and social welfare is defined as the difference between the benefits to be derived from an activity and the costs incurred in undertaking it (Gutiérrez Junquera, 1998: 206). This idea is fully applicable to the evaluation of a judicial system. It should be said here that assessment of the efficiency of a judicial system is understood to mean the difference between the benefits yielded by the service of dispensing justice and the costs demanded by such an activity. It involves endeavouring to ascertain, for instance, whether the money spent by the State on justice is enough to afford a quality service, whether the number of judges, public prosecutors, defenders and judicial staff is sufficient to attend to the inflow of cases, whether the duration of judicial proceedings is reasonable, whether judicial decisions are in accordance with the law, whether judges are adequately trained to carry out their duties, whether the average number of cases concluded in relation to those filed is high, and many others aspects. In this sense, a judicial system is efficient and effective where it performs optimally and fulfils its tasks on the basis of an appropriate and profitable use of available resources. Historical context and bars to the generation of efficiency indicators It can be said that in the 1980s a shift took place in the concept of the role of the State. From a State fundamentally concerned with providing a series of social services, there was a move to recognition of the limits on the growth of public expenditure and concern for the efficiency and quality of public services (Gutierrez Junquera, 1998: 222). This concern, however, proved more intense in some areas than in others, and it was precisely in the area of justice where there was the greatest lag in the construction of efficiency indicators. One of the causes accounting for this lack of concern may have been the variety of conflicts of interests involved in the operation of the judicial system: aware of the cost entailed in building new courts, government agencies tend to measure the efficiency of justice in terms of the duration of judicial proceedings or the percentage of cases that lead to a criminal indictment; aware of the judicial function, judges tend to stress matters of substance (arriving at a judicial decision that is just and in accordance with the law) or fulfilment of the procedural rules; and lastly, aware of the public concern surrounding citizen needs, the mass media tend to pay attention to the cost of access and the duration of court cases. In each and every case, the controversy as to which of the above ought to be the efficiency indicators is tainted by concerns surrounding the precise function of the courts, something that hinders debate and the generation of constructive solutions. In the early 1990s, this situation began to change. In this respect, countries such as Australia and the USA were the first to identify the goals and functions expected of a justice system and to draw up mechanisms for assessing same. The problem facing measurement of this dimension resides in the fact that the results expected of a judicial system are not –or are only superficially- quantifiable, and much less so in strictly monetary terms. This is so because one cannot know what it is that is expected of a judicial system, if no clear answer is given beforehand as to what the goals of same should be, and the determination of such goals depends on theoretically ideal or value criteria that can very seldom be translated into quantitative terms. This means two things: questions regarding the essence of an effective judicial system are invariably linked to a reflexion as to the goals and basic functions HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 68 DOCUMENT - HANDBOOK of same (Weatherburn, 1996: 2); and such goals are not always measurable in economic or quantitative terms.12 For example, some authors maintain that the factors that contribute to minimisation of expense do not necessarily make for enhanced protection of human rights, and in some case may even undermine this. A Lower or Magistrate’s Court may be expeditious because it is not overburdened and uses its resources reasonably, and yet do so by force of dismissals or arbitrary decisions. In such a case, this court could be said to be efficient because it minimised costs, but could not be said to be effective because it failed to achieve the results implicit in its designated function; or vice-versa, i.e., a legally sound judicial decision handed down, for example, twenty years after the event would rarely be a “just” judicial decision, even if the legal arguments expounded and the weighing-up of the evidence were impeccable. In the light of these remarks, three areas or aspects can be distinguished in this dimension, aspects which are inextricably linked but which, if evaluated in isolation, would risk proving misleading. - Cost-productivity analysis. Analysis of the duration of services. Analysis of the quality of the process and product. Cost-productivity analysis seeks to ascertain to what extent a given service minimises costs and maximises productivity in quantitative terms. In other words, one is trying to establish in what measure resources or inputs allocated (general budget allocation, number of judges, technical equipment, number of judicial staff, number of public defenders, number of public prosecutors, number of lawyers, number of prisons, etc.) are adequate to meet (in quantitative terms) the respective workloads of the organs subjected to assessment (number of cases filed, number of persons in detention or serving prison sentences, number of people demanding free legal services, etc.). In contrast, analysis of the duration of services seeks to ascertain the time required to perform a given judicial service and to identify the bottlenecks. Finally, analysis of the quality of the process and product seeks to ascertain to what extent these are in line with what is expected of them (e.g., judicial proceedings should comply with the rules of due process, or a judicial decision should enforce legally recognised rights),13 and to what extent they meet the expectations of users. Quality levels include: on the one hand, physical and more easily observable aspects, such as the workplace and material means available; and on the other, aspects relating to training and human resources, such as the type of qualification held by judges and staff in the Lower and Magistrate’s Courts and their capacity to process the actions filed. All these aspects determine the quality of the outputs. 12 In economic language, assessment of this dimension could be said to fall within what is known as a type of “costeffective” analysis (Gutierrez Junquera, 1998: 220), which is used in the evaluation of service-provider agencies when it is impossible to obtain monetary indicators of the benefits generated. 13 It should nevertheless be stressed that no general consensus exists as to the minimal, sufficient set of rights which ought to be recognised by law. Some are undeniably universal in nature (e.g., the right: to life and physical integrity; to inherent moral dignity of the human person; to freedom of thought and expression; to freedom of religion and beliefs with external manifestation of worship; to freedom of assembly and association; to vote and be elected; to due legal process; to freedom of movement and inviolability of the home or correspondence; to equality before the law; and many more). Others, in contrast, arouse more reservations (e.g., freedom of access to public documents, freedom of sexual expression, the right to bear arms, freedom from capital punishment, the right to vote for legal aliens, the right to receive education in a foreign language), and are unequally distributed even in western nations. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 69 DOCUMENT - HANDBOOK The precision of standards calls for some type of explanation. The use of adjectives such as “reasonable”, “not costly”, “adequate” or “good”, applied to standards of efficacy and efficiency inevitably leads to imprecision and confusion. It is extremely difficult, however, to establish more precise criteria outside the geographical and time frame in which observation takes place. For instance, how to determine “when the duration of a court case is reasonable” depends on the historical and geographical context, as well as the type of offence. A year may be a reasonable period of time in some contexts and some offences, and yet be very long in others. In this respect, comparison between cases located in the same geographical context may be one way of resolving this problem. Tension between the rise in litigation, access to justice and efficiency. The processes of democratisation, growing urbanisation and adoption of market reforms have generated a rise in the demand for justice and increased the complexity of social relationships (Buscaglia, 1997). In the first case, this is due to growing awareness of political and social rights; in the second, it is due to the rise in the lack of public safety; and in the third, it is due to the complexity of and increase in trade. This situation renders it even more essential to put in place a judicial system that is efficient and effective, meaning that supply must be able to meet this growing demand. Nevertheless, this rise in litigation may in itself be seen as an indicator of higher levels of access to justice in societies which previously had high levels of crimes and offences that were not integrated within the judicial system. To find the optimal point in this difficult balance is, without doubt, one of the aims of all judicial systems. Based on these considerations, the following variables and standards have been drawn up and organised as follows: VARIABLES AND STANDARDS Quality analysis JUDICIARY STANDARD 1. Judge selection criteria are stipulated, published, followed in practice, relevant for the type of work envisaged, and incorporate exclusions (with effective controls) for those who have, counting against them, a criminal record, pending court cases, or disciplinary actions for professional misconduct. Standards of 2. There are standards of efficiency (number of cases heard, average duration, efficiency average number of judicial decisions subject to being set aside on appeal, service to users, etc.), and these are periodically evaluated to help judges improve their performance, as well as to act as a basis for relevant decisions governing renewals of term of office, promotions, transfers and discipline. Promotions 3. Promotions, transfers, and/or renewals of term of office are based on and transfers meritocratic criteria (fulfilment of standards of performance), are public and transparent, and, where denied or rejected, a transparent appeal procedure is available. Legal training 4. Judges are required to be university law graduates and possess the necessary training and experience to exercise the functions to be performed. Once appointed, there are continuous training programmes, and participation in same is facilitated and encouraged. Judicial 5. Judicial salaries are high enough to attract qualified personnel, enable them to salaries maintain their families, and live in a reasonably safe environment, without having to resort to other sources of income. Internal 6. Judges conduct court cases in a regulated fashion in the framework of uniform, administration objective and transparent rules. Judicial 7. Judicial decisions are in accordance with the law. decisions Enforcement 8. In cases where judicial decisions are not obeyed, judges have the means to of judgements enforce same. VARIABLE Selection and appointment of judges HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 70 DOCUMENT - HANDBOOK Staff selection and promotion Staff training Budget Time Costproductivity analysis Quality analysis Time 9. Administrative staff are selected and promoted on the basis of a transparent merit-based procedure. 10. Administrative staff are provided with adequate training. 11. The judiciary has real and meaningful opportunities to influence the determination of the budget to be allocated by the legislature or government. Law courts 12. The law courts and seat of the judiciary are conveniently situated, can be easily found and provide a respectable environment with an adequate infrastructure for the provision of judicial services (for example, there is acceptable means of public transport for getting there). Duration of 13. The time taken by judicial proceedings, from commencement to conclusion, is judicial reasonable. proceedings Capacity and 14. Provision of staff, equipment and judicial officials to judges and administrators equipment is sufficient to ensure that they can perform their functions well and is comparable to the rest of the public sector. Internal 15. Internal distribution of resources is based on the respective needs and distribution of workload of the different bodies, rather than on reasons of internal policy. resources Workload 16. Judges are reasonably efficient in substantiating court cases. Judges are empowered to expedite the progress of cases and punish those who occasion unnecessary delays. In addition, there are alternative dispute-resolution mechanisms. Assignment of 17. Cases are assigned in obedience to an objective procedure, which leads to an cases equitable distribution of the workload. Budget 18. The budget allocation is sufficient to attend to the judiciary’s work demands. PUBLIC MINISTRY STANDARD 1. The selection criteria for public prosecutors are stipulated, published, followed in practice, relevant for the type of work envisaged, incorporate exclusions (with effective controls) for those who have, counting against them, a criminal record, pending court cases, or disciplinary actions for professional misconduct. 2. There are standards of efficiency (number of cases investigated, duration of investigations, etc.) and these are periodically evaluated to help public prosecutors improve their performance, as well as to act as a basis for relevant decisions governing renewals of term of office, promotions, transfers and discipline. Promotions 3. Promotions, transfers, and/or renewals of term of office are based on and transfers meritocratic criteria (fulfilment of standards of performance), are public and transparent, and, where denied or rejected, a transparent appeal procedure is available. Training 4. Public prosecutors are required to be university law graduates and possess the necessary training and experience to exercise the functions to be performed. Once appointed, there are continuous training programmes, and participation in same is facilitated and encouraged. Salaries 5. Public prosecutors’ salaries are high enough to attract qualified personnel, enable them to maintain their families, and live in a reasonably safe environment, without having to resort to other sources of income. Internal 7. Public prosecutors conduct their investigations in a regulated fashion in the administration framework of uniform, objective and transparent rules. Indictments 8. Indictments assess the evidence correctly and are legally consistent. Public 9. Public Ministry premises are conveniently situated, can be easily found and prosecutor’s provide a respectable environment with an adequate infrastructure. offices Judicial 10. Time involved in the prosecution-led investigation stage is reasonable. proceedings VARIABLE Selection and appointment of public prosecutors Standards of efficiency HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 71 DOCUMENT - HANDBOOK Costproductivity analysis Quality analysis Time Costproductivity analysis Quality analysis Capacity, equipment and workload Internal distribution of resources Assignment of cases. Budget VARIABLE Selection and appointment of police officers Standards of efficiency 13. Cases are assigned in obedience to an objective procedure, which leads to an equitable distribution of the workload. 14. The budget allocation is sufficient to attend to the Public Ministry’s work demands. POLICE STANDARD 1. Criteria for admittance to the police force incorporate exclusions (with effective controls) for those who have, counting against them, a criminal record or criminal cases pending. 2. There are standards of efficiency and these are periodically evaluated to help the police improve their performance, as well as to act as a basis for relevant decisions governing renewals of term of office, promotions, transfers and discipline. Promotion 3. Promotions and transfers are based on meritocratic criteria (fulfilment of and transfers standards of performance), are public and transparent, and, where denied or rejected, a transparent appeal procedure is available. Training 4. Police officers are required to have adequate training to exercise the functions to be performed. Once appointed, there are continuous training programmes, and participation in same is facilitated and encouraged. Judicial 5. Police officers’ salaries are high enough to enable them to maintain their salaries families, and live in a reasonably safe environment Police stations 6. Police stations are conveniently situated, can be easily found and provide a respectable environment with an adequate infrastructure. Detentions 7. Detentions are justified and lawful. Detentions 8. The duration of detentions is reasonable (from the time when a person is detained until the time when he is provided with a defence counsel or comes up before a judge with power to rule on the legality of the detention). Capacity, 9. Provision of premises, number of police, staff, equipment to the police is equipment sufficient to ensure that they can perform their functions well and is comparable and workload to the rest of the public sector. Internal 10. Internal distribution of resources is based on the respective needs and distribution of workload of the different bodies, rather than on reasons of internal policy. resources Budget 11. The budget allocation is sufficient to attend to the police’s work demands VARIABLE Selection and appointment of prison officers Training Prisons Time 11. The number of public prosecutors and amount of equipment and personnel supplied to the Public Ministry is sufficient to ensure that it can perform its functions well and handle the workload. 12. Internal distribution of resources is based on the respective needs and workload of the different bodies, rather than on reasons of internal policy. Duration preventive detention PRISON SYSTEM STANDARD 1. Criteria for admittance to the prison service incorporate exclusions (with effective controls) for those who have, counting against them, a criminal record or criminal cases pending. 2. Prison officers are required to have adequate training to exercise the functions to be performed. 3. Prisons and detention centres are conveniently situated, can be easily found and provide a respectable environment with an adequate infrastructure. of 4. The duration of preventive detention is reasonable. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 72 DOCUMENT - HANDBOOK Costproductivity analysis Quality analysis Capacity and equipment Budget VARIABLE Selection and training of defenders Defence Costproductivity analysis Quality analysis Costproductivity analysis 5. Provision of premises, staff, and equipment is sufficient to ensure that they can perform their functions well. 6. The budget allocation is sufficient to attend to work demands. Capacity, equipment and workload Budget VARIABLE Entry to the profession Quality of legal education Ethics code PUBLIC DEFENCE STANDARD 1. Public defenders are required to be university law graduates and possess the necessary training and experience to exercise the functions to be performed. Once appointed, there are continuous training programmes, and participation in same is facilitated and encouraged. 2. The defence provided by public defenders is of comparable or better quality than that provided in the private sector. 3. The number of defenders, premises, equipment and staff supplied is sufficient to ensure that they can perform their functions well and handle the workload. 4. The budget allocation is sufficient to attend to work demands. LEGAL PROFESSIONS STANDARD 1. Lawyers and notaries have received a university legal education and are required to have passed the necessary examinations to obtain a university degree. 2. The legal education offered by the country’s universities is of high quality and trains lawyers and notaries to exercise the profession proficiently. 3. There are laws and an ethics code that govern the profession. These rules are widely known, observed and are enforced in case of breach. Demand for 4. The number of lawyers and notaries is sufficient to cater to the demand for legal services in each region. services HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 73 DOCUMENT - HANDBOOK UNIT OF ANALYSIS VARIABLE Judiciary Selection of judges Standards of efficiency Promotion and transfers Legal training Judicial salaries Internal administration Judicial decisions Enforcement of judgements Staff selection and promotion Staff training Budget UNIT OF ANALYSIS VARIABLE INDICATORS AND UNIT OF MEASUREMENT 1. Existence of job-relevant merit criteria for selection of judges, criteria which are followed in practice. 1. Publication or absence of publication of standards of efficiency. 2. Existence or absence of evaluations of fulfilment of standards of efficiency. 3. Annual percentage of judges whose performance is formally assessed (in writing). 1. Existence or absence of promotions, transfers or renewals on a meritocratic basis. 2. Percentage of satisfactorily evaluated judges who have been promoted, transferred or had their term of office renewed. 1.·Statutory duty to have successfully completed a university law degree for entry into the judiciary. 2. Frequency of judiciary-sponsored training courses. 3. Average number of judges who receive training courses per year. 1-Amount of salary received by judges, by category. 2. Comparison of salaries against those of other public functions and other posts in the private sector. Unit of measurement: interval 1. Percentage of judges that keep a publicly accessible agenda showing the timetables of court hearings. 2. Existence or absence of computerised follow-up systems of court cases (alternative: number of judges that have computerised case follow-up systems). 1. Percentage of judicial decisions in which irregularities are detected in the interpretation of the law, weighing-up of the evidence, and logical and legal summing-up and discussion of the arguments. 2. Percentage of judicial decisions set aside of the total taken on appeal, including those appealed on grounds of annulment or unconstitutionality. 1. Legal recognition of powers so that judges may enforce their decisions. 1. Existence or absence of a merit-based selection and promotion procedure for judicial staff. 2. Percentage of judicial staff selected via merit-based and competitive procedures. 1. Frequency of judiciary-sponsored training courses for judicial staff. 2. Average number of judicial staff who receive training courses per year. 1. Existence or absence of opportunities for the judiciary to influence the determination of the budget. INDICATORS AND UNIT OF MEASUREMENT HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT SOURCE Interviews with experts, surveys and direct observation. Interviews with judges and experts. Assessment committee reports, issue briefs and studies. Interviews with judges and experts. Assessment committee reports, issue briefs and studies. Legal analysis, interviews with experts and judges. Official reports Official records of the body tasked with the financial administration of the judiciary 1. Direct observation of a representative sample. 2. Interviews with experts, judges and judicial staff. 1. In-depth analysis of judicial decisions representative sample. Issue briefs and studies. covering a 2. Official statistical records. 1. Legal analysis, interviews with experts. 1. Interviews with experts and judicial staff. 2. Official reports. Judge and staff surveys. 1. Official reports, interviews with experts and staff. Surveys. Interviews with Supreme Court judges, judicial staff, experts and law makers. SOURCE 74 DOCUMENT - HANDBOOK Law courts Judiciary UNIT OF ANALYSIS 1. Average surface area in square metres of judicial offices, per jurisdiction. 2. Existence or absence of adequate services in the form of restrooms, telephones, facilities for the handicapped, lighting, etc. 3. Percentage of users who state that they are satisfied with the environment provided by the courts Duration of judicial Ratios: proceedings 1. Average duration of judicial proceedings, by type of proceedings and procedural stage 2. Percentage of cases pending out of total cases filed at the end of any given period. 3. Percentage of cases that exceed a given length of time. 4. Average number of cases decided in a given period of time. 5. Amount of time spent by judge on administrative tasks. Capacity and equipment Ratios: Average population per judge (national population over number of judges). Average number of cases filed per judge (number of cases over number of judges). Average number of cases filed per judicial staff member (number of cases over number of judicial staff per Lower or Magistrate’s Court) Average number of cases decided per judicial staff member. Average number of computers per judge. Amount of work material (paper, ballpoint pens, tables, chairs, etc.) per judge. Internal distribution of 1. Existence or non-existence of equitable distribution of resources per resources category of judge and region. 2. Comparison of indicators of capacity and equipment per category of judge and region. Workload Ratios: Average number of cases decided out of total filed: number of cases concluded, per type of conclusion (judicial decision, out-of-court settlement, judicial ruling that brings proceedings to an end), over number of cases filed, per type of case. Assignment of cases Comparison of workload of each judge per jurisdiction. VARIABLE INDICATORS AND UNIT OF MEASUREMENT HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 1. Official reports. 2 Internal audit reports, direct observation. 3. User surveys. 1, 2, 3 and 4. Statistical records. Issue briefs and studies covering representative samples. Statistical records, official reports, issue briefs and studies. Surveys. 1. Interviews with experts, judges and judicial staff. 2. Statistical records, official reports, issue briefs and studies. Official records, issue briefs and studies. Statistical records official, issue briefs and studies. SOURCE 75 DOCUMENT - HANDBOOK Judiciary Budget Statistical records of body tasked with the financial administration. Ratios: Amount of expenditure allocated per case filed: budget allocated over procedural workload. % of country’s GDP earmarked for justice in relation to general State budget. % of income coming from international aid in relation to State budget allocations. Chronological follow-up of annual trend in available budget over the course of any given period. Average budget of a Lower or Magistrate’s Court Ratio of justice-related expenditure per inhabitant: number of inhabitants over budget allocated to justice Public cost per judicial decision handed down Public cost per type of case settled Budgetary implementation: budget allocated over budget spent. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 76 DOCUMENT - HANDBOOK UNIT OF ANALYSIS VARIABLE Public Ministry Selection and appointment of public prosecutors Standards of efficiency Promotion and transfers Training Salaries Internal administration Indictments Public prosecutors’ offices Duration of judicial proceedings at the investigation stage INDICATORS AND UNIT OF MEASUREMENT SOURCE 1. Existence of job-relevant merit criteria for selection of public prosecutors Interviews with experts, surveys, direct observation. criteria which are followed in practice. 1. Publication or absence of publication of standards of efficiency. 2. Existence or absence of evaluations of fulfilment of standards of efficiency. 3. Annual percentage of public prosecutors whose performance is formally assessed (in writing). 1. Existence or absence of promotions, transfers or renewals on a meritocratic basis. 2. Percentage of satisfactorily evaluated public prosecutors who have been promoted, transferred or had their term of office renewed 1.·Stautory duty to have successfully completed a university law degree for entry into the judiciary. 2. Frequency of judiciary-sponsored training courses. 3. Average number of public prosecutors who receive training courses per year. 1-Amount of salary received by public prosecutors, by category. 2. Comparison of salaries against those of other public functions and other posts in the private sector. Unit of measurement: interval 1. Existence or absence of computerised case follow-up systems at public prosecutor’s office (alternative: number of public prosecutors that have computerised case follow-up systems). 1. Percentage of indictments in which irregularities are detected in the interpretation of the law, weighing-up of the evidence, and logical and legal discussion of the arguments. 2. Percentage of indictments not upheld in criminal trials. 3. Percentage of criminal judges that state that the indictments are of low quality. 1. Average surface area in square metres of public prosecutors’ offices, per jurisdiction. 2. Existence or absence of adequate services in the form of restrooms, telephones, lighting, etc. 3. Percentage of users who state that they are satisfied with the environment provided by judicial premises. Ratios: 1. Average duration of the investigation stage at public prosecutor’s office. 3. Percentage of cases that exceed a given length of time. 4. Average number of indictments out of total cases filed in any given period of time. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT Interviews with judges, public prosecutors and experts. Reports of assessment committees, issue briefs and studies. Interviews with public prosecutors, judges and experts. Reports of assessment committees, issue briefs and studies. Legal analysis, interviews with experts and judges. Official reports Official records of the body tasked with the financial administration of the judiciary 1. Interviews with experts, judges and judicial staff. 1. In-depth analysis of indictments covering a representative sample. Issue briefs and studies. 2. Official statistical records. 3. Surveys of judges. 1. Official reports. 2. Internal audit reports, direct observation. 3. User surveys. 1, 2, 3 and 4. Statistical records. Issue briefs and studies covering representative samples. 77 DOCUMENT - HANDBOOK UNIT OF ANALYSIS VARIABLE Public Ministry Capacity and equipment Statistical records, official reports, issue briefs and studies. Internal distribution resources 1. Interviews with experts, public prosecutors, judicial staff. 2. Statistical records, official reports, issue briefs and studies. Workload Assignment of cases Budget INDICATORS AND UNIT OF MEASUREMENT Ratios: Average population per public prosecutor (national population over number of public prosecutors), per region. Average cases filed per public prosecutor (number of cases over number of public prosecutors). Average computers and official automobiles per public prosecutor. Amount of work material (paper, ballpoint pens, tables, chairs, etc.) per public prosecutor. of 1. Existence or absence of equitable distribution of resources per category of public prosecutor and region. 2. Comparison of indicators of capacity and equipment per category of public prosecutor and region. Ratios: Average indictments to total cases filed. Average crimes investigated to total reported. Average indictments to total crimes investigated. Average crimes reported in which a suspect is identified to total reported. Average detentions to total cases filed. Comparison of each public prosecutor’s workload per region. Ratios: Amount of expenditure allocated to the Public Ministry per case filed: budget allocated over procedural burden. % of country’s GDP allocated to the Public Ministry versus budget allocated to judiciary and State. % of income coming from international aid in relation to budgets allocated by the State. Chronological follow-up of the annual trend in available budget over the course of any given period. Average budget of a public prosecutor’s office. Public cost per indictment. Budgetary implementation: budget allocated over budget spent. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT SOURCE Official records, issue briefs and studies. Statistical records official, issue briefs and studies. Statistical records of the body tasked with the financial administration. 78 DOCUMENT - HANDBOOK UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE ANALYSIS Police Selection and career appointments Standards of efficiency 1. Criteria for admittance to the police force incorporate exclusions (with effective controls) for those who have, Interviews with experts, surveys and legal analyses counting against them, a criminal record or criminal case pending. 2. There are standards of efficiency and these are periodically evaluated to help the police improve their Interviews with police, judges and experts. Reports of performance, as well as to act as a basis for relevant decisions governing renewals of term of office, promotions, assessment committees, issue briefs and studies. transfers and discipline. Promotion and 3. Existence of promotions and transfers based on meritocratic criteria (fulfilment of standards of performance). Interviews with police, judges and experts. Reports of transfers assessment committees, issue briefs and studies. Training 4. Number of police-sponsored training courses per year. Interviews with experts, police and civil servants. Issue briefs and reports. Salaries 5. Comparison of police salaries against the amounts received by public prosecutors and judicial staff, per country. Official records of the body tasked with financial administration de la police 1. Official reports. Police stations 1. Average surface area in square metres of police stations and number of same, per jurisdiction. 2. Internal audit reports, direct observation. 2. Existence or non-existence of adequate services in the form of restrooms, telephones, lighting, etc. 3. Percentage of detainees and users who state that they are satisfied with the environment provided by police 3. User surveys. stations. Detentions 1. Average number of writs of habeas corpus filed that conclude in a judicial decision which holds the police 1. In-depth analysis of judicial decisions covering a detention to be null and void for being legally flawed. representative sample. Issue briefs and studies. Duration of 1. Average time in days taken by a detainee to communicate with a defence counsel or to come up before a judge detentions for review of his detention. Capacity and Ratios: equipment Average population per police officer (national population over number of police officers), per region. Average cases filed per police officer (number of cases over number of police officers). Average number of automobiles per police officer. 1. Existence or absence of equitable distribution of resources per category of police officer and region. Internal 2. Comparison of indicators of capacity and equipment per category of police officer and region. distribution of resources. Budget UNIT OF VARIABLE Ratios: Amount of expenditure allocated to the police per complaint: budget allocated over workload of complaints reported. % of country’s GDP earmarked for the police in relation to general State budget. % of income coming from international aid in relation to budgets allocated by the State. Chronological follow-up of the annual trend in available budget over the course of any given period. Average budget of a police station. Budgetary implementation: budget allocated over budget spent. INDICATORS AND UNIT OF MEASUREMENT HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 2. Official statistical records. 1. Issue briefs and studies; direct observation. Legal analysis, interviews with experts. Statistical records, official reports, issue briefs and studies. 1. Interviews with experts, public prosecutors and judicial staff. 2. Statistical records, official reports, issue briefs and studies. Statistical records of the body tasked with the financial administration. SOURCE 79 DOCUMENT - HANDBOOK ANALYSIS Prison system UNIT OF Selection and 1. Criteria for admittance to the prison service incorporate exclusions (with effective controls) for those who career have, counting against them, a criminal record or criminal cases pending. appointments Training 1. Number of training courses per year sponsored by the bodies tasked with prison administration. 2. Number of prison officers that have received training courses in the last two years. Prisons and 1. Average surface area in square metres of prisons and detention centres, and number of same, per detention jurisdiction. centres 2. Amount of population serving prison sentences per prison. 3. Number of prisons and detention centres that exceed their maximum limit of capacity. 4. Existence or absence of adequate services in terms of restrooms, telephones, lighting, facilities exclusively for women, appropriate visiting system, facilities suitable for women, etc. 5. Percentage of prison population serving terms of imprisonment who state that they are satisfied with the environment provided by prisons and detention centres Duration of 1. Average length of preventive detention, by type of offence/crime. preventive detention Capacity and 1. Average prison population per prison officer, per region. equipment 2. Average population in preventive detention of the total population serving prison terms. Budget 1. Amount of expenditure allocated to the prison system per inmate. 2. % of country’s GDP earmarked for the prison system in relation to general State budget. 3. % of income coming from international aid in relation to budgets allocated by the State. 4. Chronological follow-up of the annual trend in available budget over the course of any given period. 5. Average prison budget. 6. Budgetary implementation: budget allocated over budget spent. VARIABLE INDICATORS AND UNIT OF MEASUREMENT Interviews with experts, surveys, legal analyses Interviews with prison officers, official reports, issue briefs and studies, surveys. 1. Official reports. 2. Internal audit reports, direct observation. 3. User surveys. Statistical records, issue briefs and studies, and official reports Official records of the body tasked with the financial administration of the police Statistical records of the body tasked with the financial administration. SOURCE ANALYSIS Public defence Selection and 1. Public defenders are required to be university law graduates and possess the necessary training and qualifications experience to exercise the functions to be performed. Once appointed, there are continuous training programmes, and participation in same is facilitated and encouraged. Quality of 1. Percentage of judges or public prosecutors who state that the defence provided by public defenders is of public defence comparable or better quality than that provided in the private sector. 2. Percentage of defendants who state that they are satisfied with the services provided by the public defenders. Capacity, Ratios: equipment and Average number of judicial decisions favourable to defendant out of total cases filed with the Public workload Defence Office. Average cases handled per defender. Average amount of population at the poverty level attended by each public defender. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT Interviews with experts, surveys, legal analyses Surveys of judges, public prosecutors or users of the public defence services. Statistical records, issue briefs and studies, and official reports 80 DOCUMENT - HANDBOOK Budget UNIT OF VARIABLE Ratios: Amount of expenditure allocated to public defence per case filed. % of country’s GDP earmarked for public defence in relation to general State budget. % of income coming from international aid in relation to budgets allocated by the State. Chronological follow-up of the annual trend in available budget over the course of any given period. Average Public Defence Office budget. Budgetary implementation: budget allocated over budget spent. INDICATORS AND UNIT OF MEASUREMENT Statistical records of the body tasked with the financial administration. SOURCE ANALYSIS Legal Entry to the professions profession Quality of legal education Ethics code Demand for legal services 1. Lawyers and notaries have received a university law education and must have passed the necessary Interviews with experts, surveys and legal analyses examinations for obtaining a university degree. 1. International rating of the level of education provided by university law faculties. Reports of international education rating agencies. 2. Number of law students per university law lecturer/professor. Official records, reports, issue briefs and studies. 1. Existence or absence of professional ethics code for the exercise of the legal profession. Legal analysis. Ratios: Statistical records, issue briefs and studies. Average population per lawyer, per region. Average cases filed with the judiciary per lawyer. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 81 DOCUMENT - HANDBOOK 4.5. DIMENSION 5: ACCESS TO JUSTICE Access to justice refers to fact that justice is equally open to all, without discriminatory barriers of any kind, whether economic, cultural, ideological, religious, ethnic, geographical or even linguistic. The concept of access to justice has innumerable theoretical facets. On the one hand, it originates in theoretical dissertations on the Welfare State (see Cappelletti, 1984). Hence it arises as a concept associated with the mechanisms of “legal aid” and in the light of the following question: what is to be done to ensure that the poor and underprivileged of all types may enforce the rights which have been acknowledged as being rightfully theirs? The State, in this theoretical sphere, is not solely vested with the function of ensuring safety and security –i.e., it is not merely a police state- but is also vested with the function of actively transforming society, by fostering equality of opportunity and social equity. In this order of things, promotion of effective access to justice becomes a requirement of the State, something that it must confront by means of a series of measures and official promotional programmes. In this set of measures, four stages or “waves” can be discerned: 1) legal aid to the poor (free legal services, public defence offices, reduction in administrative judicial charges, benefits of cost-free litigation, setting-up of community-based legal practices, etc.); 2) protection of divergent or fragmented interests (recognition of class actions for a number of rights, consumer protection, etc.); 3) establishment of alternative mechanisms of dispute resolution; and 4) recognition of new rights (for a comprehensive account of these “waves”, see Cappelletti and Garth, 1984). From other more legal theoretical standpoints, access to justice tends to be framed within the theories of public service. On the basis of this kind of approach, justice is conceived as a public service to which all the ruling principles that govern more traditional public services, such as continuity, access, equality, etc., are applicable. Once justice is understood in this sense, the question of “equalitarian” access to the service rises to position of pre-eminence, in which the centre of attention ceases to be the professional practitioner of justice, basically the judge, and focuses instead on the citizen-user. In the third place, the concept of access to justice is solidly rooted in all the theoretical debates about human rights. Indeed, denial or negation of access to justice in respect of a sector or group is an inadmissible postponement according to the principles of non-discrimination that are the essence of fundamental rights (Thompson, 2000:460).14 Lastly, the concept of access to justice has theoretical democratic facets. Some writers on the theory of democracy maintain that, bearing in mind that political participation and equality are decisive axioms of the governing view of democracy, the possibilities of exercising political power ought to be equitably distributed among all citizens. On the basis of this idea, it is argued that all persons should have equitable access to all spheres of public power. This, applied to a judicial system can mean two things: a) that all adults should have equal opportunity to accede without discrimination of any type to public posts in the judicial system (judge, defender, attorney, etc.); and b) that all persons should have equal opportunity to submit their disputes to an official, impartial judicial system (See Held, 1996). Though it is evident that from this perspective of human rights, access as well as effective protection of rights by the bodies tasked with dispensing justice assume relevance, and to this end, access to justice and efficiency of the judicial system are both fundamental. 14 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 82 DOCUMENT - HANDBOOK From this same theoretical stance, Coppedge proposes redefining the concept of democracy, by dividing the notion of inclusiveness (which in the classic concept of polyarchy exclusively refers to the right to vote) into two separate dimensions: the proportion of persons that possess a given right (breadth of inclusion) and the degree of effectiveness of this right (fullness of inclusion).15 In line with this conceptual approach, political participation would involve, not only the right to vote that is exercised in the elections, but also other rights that assume concrete form in access to justice, public health, participation in local public hearings, the opportunity of holding collective protest demonstrations, etc., (Coppedge, 2002: 9). Accordingly, in this tentative conceptualisation, measurement of access to justice as a possible component of a democratic regime would assume special relevance. THEORETICAL ASPECTS OF THE STUDY OF ACCESS TO JUSTICE Welfare state Democracy Public service Human rights Source: In-house The study of access to justice attempts to take an empirical approach to the bars which citizens encounter when seeking justice. In this regard, a number of impediments have been identified (Gargarella, 2003): ABSENCE OF INFORMATION: The most vulnerable and underprivileged lack the most basic information as to their legally recognised rights. This dearth of information entails a series of subsidiary problems, namely, not knowing which rights one has, not knowing where to go and what to do in order to make a claim, not knowing what the appropriate legal language is for the purpose or how to act in the event of initiating a lawsuit. FINANCIAL COSTS: In principle, these difficulties appear in all countries, and affect all manner and classes of persons. Nevertheless, the problems are more serious where the people and countries are poor. Poor countries tend to have greater problems to ensure broad-based social protection and education. Poor people, on the other hand, are less inclined to initiate legal actions by themselves. Firstly, they have to confront the costs involved in legal representation, that is to say, they have to pay a lawyer. In this regard, it must be stressed that the likelihood of winning a court case diminishes drastically without legal representation (where this is not compulsory). Secondly, they have to pay the court fees and charges (provided that these exist). Thirdly, they have to face a range of additional expenses, e.g., they need to travel to the city, survive there until the formalities have been completed, obtain documents, make photocopies, telephone calls and so forth. Although these costs may not be important for the majority of people, they nevertheless represent serious barriers to the poor. According to a study conducted by the IDB in seven Latin American countries, the economic factor is central to understanding why recourse is or is not had to justice (Thompson 2000: 415). Moreover, such costs obviously soar when justice is “corrupt”, since access to justice then calls for “additional” money to ensure a favourable result. In this Furthermore, Coppedge proposes adding another two dimensions: “capacity to govern”, namely, the fact that elected officials are not subjected to any type of veto by unelected authorities; and “division of powers” (in accordance with the conceptualisation proposed by Lijphart, 1999). 15 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 83 DOCUMENT - HANDBOOK connection, there is a generally held perception, insofar as Latin America is concerned, that justice can only be attained through influence and power: SOME PERCEPTIONS In Peru, 66% of all Peruvians believe that the legal and judicial system is not effective, and 40% believe that this inefficacy is due to corruption. In Ecuador, 91% of all Ecuadorians believe that the judicial system is corrupt. (Thompson 2000: 74–5, 2) In Colombia, 96.8% of the people believe that judges can be “bought” by rich litigants, and 93% state that litigants’ social position determines the outcome of court cases (Herrera Market 1999: 346–7). In Chile, around two thirds of the most vulnerable and underprivileged (63.5%) believe that judges treat the rich differently, and 88.7% are of the opinion that there is one justice for the poor and another for the rich (Correa Sutil 2000: 303). Source: Gargarella, 2003 FORMALITY: Administration of justice is distinguished by excessive formality and bureaucratic procedures, which ultimately transform justice into something exclusive that only experts can understand. Recent empirical studies show that formality is systematically associated with a longer duration of judicial proceedings, less consistency, less honesty, lower quality of judicial decisions and greater corruption (Djankov et. al, 2002). Legal language tends to be complex, even for the best educated, and this not only excludes the majority of citizens from the legal sphere, but also reinforces the various forms of existing inequalities, rendering it indispensable for the services of a lawyer to be engaged. Yet in this bureaucratic and formalistic context, lawyers tend to exploit the formalities to take advantage. On many occasions, the result of a court case depends more on procedural than on substantive issues. At all events, one cannot gain an indepth understanding of this problem by reducing it to a mere question of technical language: the formalities of justice transcend legal rhetoric and also extend to the way in which judges comport themselves, and even to the architecture of their premises. What matters here in the ultimate instance is to realise that all these formalities reinforce barriers and strengthen the perception that justice is not for all (Thompson, 2000: 425). SOME REASONS THAT ACCOUNT FOR LEGAL FORMALITY According to Shapiro [1981], the ideal model of justice resides in the resolution of a dispute between two neighbours by a neutral third neighbour, guided by common sense and custom. This manner of settling disputes is not based on formal rules and does not limit the procedures which may be used to reach a solution a priori. However, judicial reality strays from this ideal prototype in all countries: professional judges and lawyers are employed to settle disputes; the procedures to be used, the manner in which evidence must be presented and interpreted, and how the parties are to communicate with one another, are all meticulously regulated. In the majority of cases, written are preferred to oral proceedings, and the possibility of taking judicial decisions on appeal to a higher organ is widely accepted. In other words, most countries formally regulate judicial proceedings. The reasons for regulating dispute resolution are analogous to those which explain regulation in general: “the State wishes to control the result”. It wishes to punish some types of conduct more severely than would an informal third party, establish precedents that will serve to settle similar future cases, ensure that disputes are resolved consistently to promote commerce or political uniformity, or simply reduce errors that are invariably entailed in all informal dispute resolution mechanisms. Then again, it may arguably wish to control the result in order to obtain personal benefits, favour its followers, or alternatively, punish its enemies and detractors. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 84 DOCUMENT - HANDBOOK A final reason for regulating dispute resolution resides in the fact that informal settlement of disputes is more vulnerable to interference by the powerful. If one of the two parties is economically or politically more powerful than the other, he will have greater capacity to exert improper influence over the judge. In the words of Rudolf von Jhering, “form is the sworn enemy of arbitrary rule, the twin sister of liberty”. For these -and possibly other reasons- countries carefully and precisely regulate their judicial proceedings. Source: Djankov et. al, 2002. FEAR AND DISTRUST. A further important bar, related to the previous two, lies in public fear and distrust. Poverty is closely linked to this type of barrier: the poor are more inclined to fear different abuses on the part of authority, such as being persecuted, humiliated or prejudged. Moreover, this fear is not always unjustified, bearing in mind that in many Latin American countries discrimination and abuse by authority is an everyday occurrence. JUDICIAL DELAYS. Another of the factors that explain the reluctance to have recourse to justice resides in the excessive time involved in airing cases before the courts. Judicial delays are attributable to many factors, but only some of these are justified. For instance, in some provinces or regions there may be relatively few judges who have to deal with a workload that is excessive in relation to the capacity to attend to same. On other occasions, the delays are explained by a lack of interest on the part of judges to direct their efforts to cases of little importance, preferring instead to spend their time on cases of institutional or economic relevance. Whatever the reasons, however, judicial delays discourage access to justice and worsen the situation of the poorest. GEOGRAPHICAL CAUSES: In Latin America, the courts are usually located in city centres. As a result, those who live in less populated areas –rural areas or areas on the outskirts of cities- do not enjoy easy access to same. This not only means a series of financial costs, but also entails costs of another type, viz., often, people from the interior are not familiar with cities, and the mere fact of having to reach and get about a city can be a problem in itself (Gargarella, 2003). This barrier is of the utmost importance because it suggests the way in which the judicial system was conceived: the underlying idea did not entail starting from the problems of the people and situating the courts where they were most needed, but just the contrary, i.e., positioning the courts in places where only those who could reach them would have the possibility of resolving their disputes (Gargarella, 2003). ETHNIC-, LANGUAGE- AND GENDER-BASED BARRIERS: One of the most serious problems of access to justice, especially in multicultural states, lies in the discriminatory barriers that face minority groups. In Latin America, in particular, it is the indigenous peoples who face the most serious obstacles, such as language barriers, the application of rules and regulations which have little or nothing to do with their cultures, scant development of specialised services, and inherent racism. Elsewhere, in markedly traditional cultures, it is the women who suffer discrimination, and it is only natural for such discrimination to be transferred to the courts. Under a democratic Rule of Law, every individual is equal before and under the law, and has the right to equal legal protection without discrimination by reason of race, national or ethnic origin, colour, religion, sex, age, or mental or physical disability. This assertion does not, however, exclude the possibility that there may be laws, programmes or activities which have as their goal the “improvement” of the conditions of disadvantaged individuals or groups, including those who are at a disadvantage by reason of their race, national or ethnic origin, colour, religion, sex, age, or mental or physical disability. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 85 DOCUMENT - HANDBOOK CULTURAL BARRIERS: SOME REALITIES AND INITIATIVES In Costa Rica, the judiciary has no special mechanisms to deal with the legal problems of the indigenous populations, which are subsumed into the law that governs the remainder of the country. Moreover, legal counselling for such populations is furnished by voluntary bodies (Alfaro, 2002). In Panama, the judiciary has appointed district judges, who have the same category as municipal judges. For judicial purposes, however, the indigenous districts are subsumed into the judicial circuit (Giannareas, 2002). In Guatemala, the Criminal Procedural Code was amended in 1997 to allow for the creation of community courts in criminal matters in five towns of the Republic, in which there were no Justices of the Peace. Each court was to have three judges capable of making themselves understood in the predominant language of the region and in Spanish. Based on objective criteria (predominance of the Mayan language, majority indigenous population, town not having a Justice of the Peace, creation of court being acceptable to the community, number of inhabitants, degree of social conflictivity, and others) five towns were selected, and in 1998 the courts went into operation. The towns are San Andrés Semetabaj (Sololá), San Rafael Pétzal (Huehuetenango), San Luis (Petén), Santa María Chiquimula (Totonicapán) and San Miguel Ixtahuacán (San Marcos). In these courts, justice is dispensed in accordance with local usages and customs, and the punishments applied usually take the form of community work under the supervision of deputy mayors, and repair of damage. Measures involving imprisonment do not tend to be used, as these are deemed to be prejudicial to the guilty party, his family and the community (Ramos Rollón and Linares, 2003) Source: In-house The following variables and standards have been established taking the above points into account. VARIABLES AND STANDARDS VARIABLE Population’s level of information as to rights Population’s level of trust in justice Existence of organisations giving instruction in rightsrelated matters Existence of organisations that offer free legal services VARIABLE Uniform distribution of Lower and Magistrate’s Courts Cost of judicial fees and charges Duration of judicial proceedings Degree of formality of proceedings Existence of alternative means of dispute resolution CIVIL SOCIETY STANDARD 1. General population has been instructed as to their fundamental rights. 2. General population, especially the neediest sectors, have trust and confidence in the organs of justice. 3. There are non-governmental organisations that actively foster education in human rights matters. 4. There are organisations that furnish legal services to the poorest population segment. JUDICIARY STANDARD 1. The territorial coverage of the courts is distributed in accordance with the relative population in the each region and with judicial demand levels and matters. 2. There are judicial fees and charges, and where these do exist, they are reasonable. 3. The duration of judicial proceedings is reasonable. 4. Judicial proceedings do not require more formalities than are necessary to ensure legal certainty and reduce the margin of error. 5. There are alternative means of dispute resolution, both within the judiciary and others sponsored by independent organisations, which provide HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 86 DOCUMENT - HANDBOOK a viable alternative solution to the courts. Existence of officially- 6. There is the possibility of having recourse to officially-sponsored free sponsored free legal aid legal aid mechanisms (public defenders) where parties cannot afford the cost mechanisms of legal representation, and these mechanisms are known and offer a quality service to the most vulnerable and underprivileged segments of the society. Recognition of minority 7. In those countries where there are officially recognised language languages in judicial minorities, those who bring claims before the courts have the right to do so proceedings. in their mother language, and in cases where this right is not recognised, the State has the obligation to provide interpreters for translation into the national language. Legal recognition of cultural 8. In those countries in which there are cultural and ethnic minorities, the minorities’ own dispute State recognises, and, where applicable, provides mechanisms and resolution mechanisms institutions so that said groups can deal with their internal disputes in accordance with their cultural values, provided that such values are compatible with fundamental human rights. LEGAL PROFESSIONS VARIABLE Value for money in terms of fees/quality of legal counselling service Number of lawyers per territory Existence of information programmes on the part of bar associations Relative ease of client-lawyer communication STANDARD 1. The fees of privately hired lawyers correspond to the quality of service offered. 2. There is a sufficient number of lawyers per region or district to ensure effective access to legal services. 3. Bar associations promote general public information programmes on citizen rights and obligations, and the lawyer’s function in society. 4. Lawyers have access to their clients, especially those in detention or in prison, and are provided with sufficient means and time to communicate with same and prepare their defence. Degree of information 5. Lawyers inform their clients as to the existence and possibility of furnished by lawyers to mediation, conciliation, arbitration and any other swifter and less costly clients as to alternative alternative means of dispute resolution . means of dispute resolution Participation in cost-free 6. Lawyers participate in special programmes that tend to ensure effective programmes access to legal services for all persons, and the poorest in particular. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 87 DOCUMENT - HANDBOOK UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE COMMENTS Population’s level of information as to rights 1. Percentage of population, broken down by social category, who reply that they know what their rights are and how to claim them. Unit of measurement: interval 2. Percentage of indicted individuals that do not have legal representation in criminal trials. Unit of measurement: interval 3. Percentage of illiterate population. Unit of measurement: interval 1. Surveys, NGO records, issue briefs and studies. 1. It is advisable to break down the population by gender and ethnic group, and ask specific questions, such as: where would you go if you wished to report a crime?; what would you do if a relative of yours were arrested?; and, what would you do if you were unfairly dismissed from your job? 2. Causal assumption: it is assumed that the better an accused party is represented, the more knowledge said party will have regarding the rights to which he is entitled. 3. This is an indirect (proxy) indicator: it is assumed that illiteracy necessarily entails ignorance as to individual rights. ANALYSIS Population and civil society Population’s level trust in justice of Percentage of population, broken down by social category, who reply that they have trust and confidence in the judiciary. Unit of measurement: interval. Existence of Existence of citizen organisations (NGOs, civil associations, organisations giving companies, mass media, etc.) that actively foster education in instruction in rightshuman rights matters. related matters Unit of measurement: yes-no Existence of organisations that provide cost-free defence UNIT OF VARIABLE Number of lawyers in community-based legal practices or nongovernmental organisations (per region or area of poverty) that provide free legal services, per 100,000 inhabitants. Unit of measurement: interval INDICATORS AND UNIT OF MEASUREMENT 2. Statistical courts records. 3. Censuses Surveys, NGO records, issue briefs and studies. 1. Interviews with experts, lawyers and human rights organisations. Issue briefs and studies. 2. Interviews with communitybased legal practices and NGOs; surveys. 1. Interviews with experts, lawyers, human rights organisations. Issue briefs and studies. 2. Interviews with communitybased legal practices and NGOs; surveys. SOURCE COMMENTS ANALYSIS HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 88 DOCUMENT - HANDBOOK Judiciary Uniform distribution of 1. Existence of adequate territorial coverage. Lower and Magistrate’s Unit of measurement: yes-no Courts 2. Percentage of rural population or population living in outlying and underprivileged urban areas who state that they do not have access to the courts for geographical reasons. 3. Number of courts established in areas defined as rural, over total rural population. Unit of measurement: interval (%). 4. Number of courts established in urban areas defined as outlying and underprivileged, over amount of population above the poverty threshold. 1. Interviews with experts, judges and judicial staff 2. Surveys 3. Official records of the body tasked with judicial administration and infrastructure. National censuses. 4. Official records of the body tasked with judicial administration and infrastructure. National censuses. 1. Interviews with experts, Cost of judicial fees and 1. Existence of appropriate judicial fees and charges. judges and judicial staff. charges Unit of measurement: yes-no 2. Percentage of users or judges who reply that the amount of 2. Public opinion surveys 3. Issue briefs and studies, judicial fees and charges is high. official records. Unit of measurement: interval 3. Amount of existing judicial fees and charges over the regional mean. Duration of proceedings judicial 1. Existence of reasonable duration of judicial proceedings, per category. Unit of measurement: yes-no 2. Percentage of litigants or judges (per category) who reply that the duration of court cases is long. 3. Duration of judicial proceedings in days, months or years (by category of proceedings: civil, criminal, ordinary, summary, etc.), over the regional mean. Unit of measurement: interval Degree of formality of 1. Existence of exaggerated formalities for proceedings purposes. proceedings Unit of measurement: yes-no 2. Index used by Djankov et al (2003) 1. Interviews with experts, judges and lawyers. 2. Surveys More courts are not always better. An estimate is required as to what the optimal number would be. 3. There are no comparative studies on this topic. Fees and charges are assumed to be detrimental when they discourage the poorest from having recourse to justice, and positive when they discourage frivolous or reckless claims and help finance expenses of the judiciary which otherwise could not be defrayed. However, the middle ground between these two extremes is a highly debatable point. 3. In cases where there were no issue briefs and studies or official records, a representative sample of cases per jurisdiction would have to be obtained and the time taken per procedural stage then ascertained. This entails a very high financial cost. 3. Issue briefs and studies, official records. 1. Interviews with experts, judges and lawyers. 2. An explanatory annexe of this index is attached below (ANNEXE 3) 2. The Practice of Justice, 2002 UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT SOURCE COMMENTS ANALYSIS HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 89 DOCUMENT - HANDBOOK Existence of alternative 1. Existence of alternative dispute-resolution mechanisms. means of dispute Unit of measurement: yes-no resolution 2. Percentage of users, lawyers, or judges who reply that alternative dispute-resolution mechanisms afford swifter and more accessible justice. Unit of measurement: interval 3. Total number of cases filed with official judicial systems and mediation, arbitration and conciliation centres, over the number of cases submitted to the latter (%) Unit of measurement: interval (%) 4. Number of cases submitted to mediation, arbitration and conciliation centres over the regional mean. Unit of measurement: interval 1. Interviews with experts, judges, lawyers. Analysis of laws. 2. Surveys. 3. Statistical records of law courts and judicial centres. 4. Issue briefs and studies, statistical records of regional judicial centres 1. Interviews with public defenders, experts and judges. Existence of officially- 1. Existence of adequate public defence offices sponsored free legal Unit of measurement: yes-no. aid mechanisms 2. Number of public defenders (per region), per 100,000 inhabitants. 2. Official records, issue briefs and studies. 3. Number of cases in which a public defender acts leading to a judicial decision or ruling favourable to the person charged, the 3. Statistical records of public defence offices. defendant or the accused. 4. Percentage of indicted individuals that do not have legal representation in criminal trials. Unit of measurement: interval Recognition of minority 1. Legal recognition of the right to file claims in other minority languages in judicial languages. proceedings. 2. Number of judges who can speak minority languages over number of judges within the area of the language minority population. 3. Number of interpreters per 100,000 inhabitants belonging to minority groups. Legal recognition of 1. Existence of officially recognised community or indigenous cultural minorities’ own courts. dispute-resolution mechanisms 2. Number of cases and issues filed in community or indigenous courts.. UNIT OF VARIABLE INDICATORS AND UNIT OF MEASUREMENT Access to alternative dispute-resolution mechanisms does not necessarily mean a better “quality” of service. It is reasonable to surmise, however, that the better its quality, the more willing the population would be to have recourse to same. This type of information is not always available. The term “public defenders” should be taken to mean those who have an official salary in consideration of functions performed. Ex officio defenders, though they provide free legal services, tend to be of lower quality, inasmuch as there are no incentives. 4. Statistical records of criminal courts. 1. Analysis of laws; interviews with experts and legal scholars. 2. Official records; interviews with and surveys of judges. 3. Official records, issue briefs and studies. An estimate would have to be made of the optimal level of interpreters which should be offered. 1. Analysis of laws, interviews with experts, legal scholars and indigenous judges. 2. Statistical records of community or indigenous courts. SOURCE COMMENTS ANALYSIS HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 90 DOCUMENT - HANDBOOK Legal professions Legal professions Value for money in terms of fees/quality of legal counselling service Number of lawyers per territory Existence of information programmes on the part of bar associations Relative ease of clientlawyer communication 1. Percentage of non-expert users who reply that they are satisfied 1. Surveys. with the quality of service afforded by their legal representative. 1. Percentage of users, per region, who state that have access to and are able to pay a quality lawyer. 2. Number of lawyers per region or province over the amount of the respective local populations. 3. Number of lawyers per region or province over the number of cases submitted to the official organs of justice in each. 4. Number of lawyers per country (or per province) over the general mean. General unit of measurement: interval. 1. Existence of public education programmes sponsored and financed by professional or bar associations. Unit of measurement: yes-no 2. Percentage of non-expert users who indicate the programmes financed by professional legal associations as their source of legal education. Unit of measurement: interval 1. Existence of barriers and unreasonable impediments to communication between lawyers and clients in prisons or detention centres. Unit of measurement: yes-no 2. Percentage of detainees and prison inmates who reply that they have met with their lawyer. Unit of measurement: interval. 1. Percentage of non-expert users who reply that their legal representatives have informed them as to the possibility of settling disputes via mediation, arbitration or conciliation more expeditiously and economically. 1. Surveys 2. Bar association records. Censuses. 3. Bar association records. Judicial statistical records. 4. Issue briefs and studies. 1. Interviews with experts, lawyers and judicial staff. 2. Surveys 1. Interviews with experts, lawyers, and prison and detention centre officers; analysis of prison regulations. 2. Surveys. Degree of information 1. Surveys. furnished by lawyers to clients as to alternative means of dispute resolution Participation in cost- 1. Existence of free legal aid mechanisms financed by professional 1. Interviews with experts, judges and lawyers. Analysis of free programmes legal associations or bar associations. laws. Unit of measurement: yes-no 2. Number of lawyers in legal aid organisations financed by professional legal associations or bar associations (per region or area of poverty) that provide free legal services, per 100,000 inhabitants. Unit of measurement: interval 2. Issue briefs and studies, Statistical records of bar and professional legal associations. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 91 DOCUMENT - HANDBOOK DIMENSION 6: ECONOMIC PERFORMANCE OF JUSTICE: LEGAL CERTAINTY The economic performance of justice refers to the capacity of a judicial system to affect a country’s economic development. The Law and Development Movement: Reflexion on the links between the Rule of Law and economic development arose in the mid 1960s and corresponded to what is called today the “law and development” movement, which originated in the framework of United States development aid policies for Africa, Asia and Latin America. This movement sought exclusively to analyse the way in which legal systems could be linked to the process of economic development. Its aims were essentially practical, in that they sought to draw up action formulae –legal reforms– in order to achieve a transformation of the socio-economic conditions prevailing in each country. In this respect, the “law and development” movement postulated an instrumental link between formal rules (the law sanctioned and applied by state organs) and economic development, but said rules, particularly those of public law, had to contain specific goals of a substantive nature. This second premise left open a wide range of programmes and goals, which rendered it imprecise and subject to more discretionary degrees of interpretation. In practice, it promoted a legal model represented in institutions derived especially from the USA, and a set of legal teaching methods (Socratic method, “test case”). In most cases, this attempt at a transplant failed to take into account the specific conditions of the recipient countries, and in addition met with the resistance of many actors central to the implementation of the reform projects (Burgos, 2002: 4). The concrete results of transplanting institutions were a failure and neither the Socratic teaching method, nor the study of law based on case analysis, was predominantly adopted. PRACTICAL EXPRESSIONS OF THE LAW AND DEVELOPMENT MOVEMENT Chile, Colombia, Costa Rica and Brazil implemented a series of initiatives which were basically geared to the reform of legal education through transplanting the education model of law schools that employed the Socratic method, namely, test cases and the instrumental use of law. The Socratic method proposed a greater participation and dialogue between teacher and pupil, and sought to supersede the dominant master-class pattern that characterised Latin American law faculties. For their part, test cases consisted of analysing law based on the study of cases and not merely memorising laws and rules written down in codes. The ultimate goal was to train a new generation of lawyers who, imbued with knowledge of laws and institutions peculiar to developed countries, were to be capable of using their knowledge of the law creatively to resolve a multitude of socioeconomic problems, and lend impetus to and direct reforms. Leading US law faculties took part in this effort, by receiving young Latin American lecturers for new training and dispatching teachers to conduct specific field research into matters, such as legal education or the profile of lawyers in the countries under analysis. Among these faculties, mention might just be made of the Universities of Yale, Harvard, and Wisconsin in Madison Source: Burgos, 2002 pp.3 and 12. Rule of Law Revival: The early 1990s saw certain international financial institutions, principally the World Bank, raising the importance of reconsidering the role of juridical-political institutions in market-led economic growth. A practical reason was also involved: neoliberal-type readjustment programmes had had limited effects on countries’ economic development. One of the reasons put forward were the institutional vacuums or the existence of institutions that gave rise to inefficient allocation of resources. This interest in institutions was to become the pivotal consideration of the Rule of Law as an institutional prerequisite for economic development (Burgos, 2002: 6). HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 92 DOCUMENT - HANDBOOK THE NEW INSTITUTIONAL ECONOMY Market transactions are prone to the following costs: production costs (land, labour and capital) and transaction costs (costs of measurement of the value of the good or asset forming the subject of the transaction, time, uncertainty as regards possible performance of contracts, communication, uncertainty as regards unforeseen contingencies, etc.). The idea that underpins this theoretical approach is that the market is a costly mechanism, that negotiation is an action which constitutes a cost to the negotiating party and that the comparative difference in these costs between different markets is what explains why some markets generate a high degree of specialisation and economic development, whereas others stagnate and have a meagre level of specialisation. Based on this understanding, institutions are above all “the rules of play” and constitute limitations on human interaction, the principal function of which is to reduce uncertainty, or, in other words, to extend the predictability of human conduct, and thereby reduce transaction costs (North, 1990). The institutions are rules of action designed to channel types of conduct and stabilise expectations. Many institutions serve to ensure property rights and enforce performance of contracts. Some of these are private, such as reputations and informal discussions among neighbours, and do not come within the purview of government. Others institutions which reinforce fulfilment of contracts and protect property rights are public, such as rules regulating the market and judicial system. The former, via their regulatory agencies, restrict unfair private conduct, whilst the latter, via judges, resolve contractual and property disputes. Given these transaction costs, the limited rationality and opportunism of the actors, the institutions (both formal and informal) aim at reducing uncertainty, thereby enhancing resource allocation through laying down guidelines for the predictability of human conduct. Those institutions that efficiently guarantee property rights, the enforceability of contracts and the stability of the rules of play, offer a framework of incentives favourable to private economic activity in the market and, in so doing, foster the development of an economy. Source: Burgos, 2002 The Rule of Law fulfils two basic functions. In the first instance, it offers conditions of legal predictability, especially through the clarity and guarantees it bestows upon property rights, and protection in the performance of agreements, whether private or with public bodies. In addition, it affords conditions of political and legal stability through the existence of a system of distribution of powers which exercise mutual control over one another and, in particular, an independent and efficient judicial system that vests promises or legal content with “credibility” (“making promises credible”).16 On the basis of these premises, a legal and judicial system can have a decisive effect on the economic development of a country, provided that it meets three conditions (Castelar Pinheiro, 2000), namely: a) if it effectively protects intellectual property, stimulates innovation and the spread of technology; b) if it protects capital investments from the opportunistic conduct of the State and parties, increases the productivity of such capital and allows for a greater volume of private investment; and, c) if laws are clear and foreseeable, judges impartial, and litigation costs affordable. On the whole, an institutional framework on these terms ought to act as a stimulus for technological innovation, increased investment and lower transaction costs, and along with the last-mentioned, greater simplification and extension of commercial transactions in the market, thus making the economy more dynamic and specialised. This set of institutional arrangements 16 In the words of Madison: “Judges are the guardians of promises”. HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 93 DOCUMENT - HANDBOOK entails a special, leading role for the judiciary, inasmuch as it is tasked with settling disputes deriving from a breach of contract in a predictable manner. Thomas Hobbes, argued that without a judicial system, businessmen and traders would be reluctant to enter into mutually beneficial exchanges for fear that contracts might not be fulfilled. When two persons enter into an agreement: “For he that performeth first has no assurance the other will perform after because the bonds of words are too weak to bridle men’s ambitions, avarice, anger, and other passions without the fear of some coercive power” (Hobbes, 1651, 1962:8). Where the judiciary is incapable of ensuring the performance of contracts which are concluded in a market, many transactions are conducted in the spot market (market in which cash trades are made for immediate delivery), where there is a lesser likelihood of contracts being breached, or alternatively, companies merge, so transforming intercompany into intra-company transactions. Whatever the case, however, the result is higher transaction costs. Source: In-house Current state of knowledge: economists have been very optimistic about the role of judicial systems as fundamental institutions for ensuring performance of contracts and protection of private property, but very few have paid attention to their limitations. At the outset of the 1990s, there was no empirical confirmation of this hypothesis, due to the absence of data on political and social institutions. North (1990:107) even stated that, “we cannot see, feel, touch, or even measure institutions”. Thus far, numerous studies have analysed the impact of institutions and their performance on economic growth, but the results of these studies are ambivalent: - on the one hand, the direction of causality of the hypothesis is not clear: it is also likely that it is high levels of economic development that permit the State to spend more on judicial systems and make them more efficient and transparent (Posner, 1998). - very few have statistically checked the judicial variables against other intervening variables which also have the potential to reduce transaction costs (e.g., technological advances, the existence of informal control institutions, degree of confidence in the financial system, bank interest rate levels and even the degree of cultural homogeneity in a society, to name just a few). To date, we know of no study that measures the different facets of the judiciary in comparative and statistical terms and compares these against economic growth. Among the copious literature on institutional growth and performance, it is surprising to discover that no empirical study undertaken until now has compared economic growth to the different variables of a judicial system to which economic theory grants an important role in economic growth. This shortcoming is perhaps explained by the fact that no methodology has been developed for application to the measurement of judicial performance. In this regard, the paper by Djankov et al (2002) measures the duration and formality of a given category of judicial proceedings and correlates these data with per capita income level, but the results are negative: duration of proceedings evinces no significant relationship whatsoever with per capita income. There is also a study that measures judicial independence with economic growth (Feld and Voigt, 2002), but the validity of the indicators used to measure independence is flawed (Linares, 2003). In the light of these brief comments and examples, one can only repeat, paraphrasing Messick (1999), that “The most that can be said at the moment is that the weight of opinion and evidence suggests the existence of some type of relationship” (Messick, 1999, p.123) IMPACT OF THE JUDICIAL SYSTEM ON THE ECONOMY HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 94 DOCUMENT - HANDBOOK A deficient judicial system significantly influence the performance of the economy in the following ways: a) Uncertainty in private contractual practices Faced with a lack of confidence vis-à-vis the courts guaranteeing that contracts will be fulfilled or compensation paid, or the slowness of these types of judicial actions, entrepreneurs tend to resort to three strategies prejudicial to the country’s economy: · entrepreneurs place a limit on the amounts to be sold on credit owing to the difficulties of collection. This leads to economies of scale being prejudiced; · hiring is confined within social or family groups, thereby rendering the entry of third parties difficult, which depresses the job market; and, · entrepreneurs prefer to produce components in-house rather than outsourcing to external suppliers. b) Uncertainty of property rights The fact that property rights cannot be properly safeguarded in the Lower and Magistrate’s Courts can lead to two situations: · people limit their acquisition of property; and, · the population or private companies resort to extrajudicial methods of defending themselves against “invaders”. If violations of intellectual property rights, patents and trade marks cannot be swiftly restrained in the courts, this will give rise to a reduction in the technological base of the economy as a consequence of the lack of creation, acquisition and exploitation of intellectual property. c) Disputes between the private sector and civil servants If the courts are unable or unwilling to apply disciplinary measures to civil servants who abuse their discretionary powers, private activities that depend on discretionary approval will tend to limit their resource commitments or resort to unsuitable means to ensure approvals. e) Justice, investment and savings The precariousness of the legal framework, translated into complex processes for claiming rights, affects investment and, by extension, prospects for long-term growth. Similarly, volatility in savings is greater when the legal system does not function smoothly, and savers limit the time span and the terms and conditions of their bank deposits. The variables, standards and indicators of the category entitled, “economic performance of justice: legal certainty”, are outlined below. VARIABLES AND STANDARDS JUDICIARY VARIABLE STANDARD Degree of protection of 1. Legislation affords adequate protection to intellectual property, and such HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 95 DOCUMENT - HANDBOOK intellectual property Degree of protection of private investment Clarity of legal provisions Stability of legal provisions laws are consistently applied by judges. 2. The judiciary protects private investment from the opportunistic conduct of the parties and government. 3. The legal system contains clears rules and regulations of commercial law. 4. The legal system contains stable and hierarchically ranked rules and regulations of commercial law judicial 5. Judicial decisions are foreseeable according to the nature of same. Predictability of decisions Independence of the 6. The judiciary is independent. judiciary Duration of commercial 7. The duration of commercial court cases is reasonable. court cases HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT 96 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT INDICATORS VARIABLE INDICATORS AND UNIT OF MEASUREMENT Degree of protection of 1. Existence of laws protecting intellectual property in line intellectual property with international standards. Unit of measurement: yes-no 2. Correct application of intellectual property law. Unit of measurement: yes-no (other units of measurement may be used, e.g., high, moderate or low degree of protection) Degree of protection of 1. Protection by the judiciary of capital investments. private investment Unit of measurement: yes-no (other units of measurement may be used, e.g., high, moderate or low degree of protection) 2. Proxy indicator: CIM (country intensive money). Measures the percentage of bank money over the total money supply (bank and legal tender). 3. Percentage of local or foreign-based businessmen and entrepreneurs who reply that they have trust and confidence in the judiciary when it comes to investing their capital. Unit of measurement: interval Clarity of legal 1. Existence of clear and foreseeable commercial laws provisions Unit of measurement: yes-no Stability of provisions legal 2. Correct application of commercial laws. Unit of measurement: yes-no 3. Existence of specials courts in commercial matters. SOURCE CAUSAL ASSUMPTIONS 1. Legal analysis of specific legislation Causal assumption: if intellectual property is effectively governing intellectual property, by a group of protected, this will stimulate economies of scale and the spread of technology. experts in the matter. 2. Legal analysis of a sample of intellectual property cases by a group of experts. 1. Legal analysis, by a group of experts, of a Causal assumption: if capital investments are effectively sample of cases involving capital investment protected from the opportunistic conduct of the State and parties, this will enhance capital productivity and make for a companies that had invested in the country. higher volume of private investment. 2. Causal assumption: the greater the amount of bank money in a country, the more inclined people will be to enter into 2. IMF, Central Banks. business transactions, which demonstrates that they trust in the legal and judicial protection of their contractual rights. 3. Investor surveys. 1. Legal analysis of commercial legislation by a group of experts in the matter. 2. Legal analysis of a sample of commercial cases by a group of experts. 3. Analysis of laws. 4. Statistical records of Lower and Magistrate’s Courts having jurisdiction in commercial matters. 5. Surveys of businessmen and entrepreneurs. 1. Legal analysis of commercial legislation by a group of experts in the matter. 2. Legal analysis of a sample of commercial cases by a group of experts. 3. Analysis of laws. 4. Statistical records of Lower and Magistrate’s Courts having jurisdiction in commercial matters. 5. Surveys of businessmen and entrepreneurs. Causal assumption: if commercial laws are clear and foreseeable, and judges are consistent in their decisions, commercial transaction costs will be reduced, thereby resulting in a more efficient organisation of production. 4. Causal assumption: where there are good commercial laws and these are consistently applied, there will be a greater propensity to have cases heard before the courts. 97 HANDBOOK FOR JUDICIAL DIAGNOSIS, PROGRAM PLANNING AND ASSESSMENT VARIABLE INDICATORS AND UNIT OF MEASUREMENT Predictability of judicial 4. Number of commercial cases filed in the courts. decisions 5. Percentage of local or foreign-based businessmen and entrepreneurs who reply that they have trust and confidence in the judiciary to settle their commercial disputes. SOURCE CAUSAL ASSUMPTIONS 1. Legal analysis of commercial legislation by a group of experts in the matter. 2. Legal analysis of a sample of commercial cases by a group of experts. 3. Analysis of laws. 4. Statistical records of Lower and Magistrate’s Courts having jurisdiction in commercial matters. 5. Surveys of businessmen and entrepreneurs. Independence of the Dimension 1 indicators Dimension 1 methods of collection If the judiciary is independent, it is not susceptible to the judiciary opportunistic conduct of the State and parties, thereby affording greater legal certainty and ultimately reducing commercial transaction costs. Duration of 1. Existence of reasonable duration of judicial proceedings 1. Interviews with experts, judges and lawyers. Where duration is lengthy, this increases legal uncertainty and risk of losses, thereby discouraging capital investment. commercial court in commercial matters. cases Unit of measurement: yes-no 3. In cases where there were no issue briefs and studies or 2. Percentage of litigants or judges in commercial matters 2. Surveys official records, a representative sample of cases per who reply that the duration of court cases is high. jurisdiction would have to be obtained and the time taken per 3. Ratio: duration of commercial proceedings in days, 3. Issue briefs and studies, official records. procedural stage then ascertained. This entails a very high months or years over the regional mean. financial cost Unit of measurement: interval 98 5. INSTRUCTIONS ON HOW TO USE THIS HANDBOOK 5.1. GENERAL COMMENTS ON THE USE OF THIS HANDBOOK 1. As indicated above, the aim of this handbook is, essentially, to offer any Spanish development-aid agent broad and comprehensive information on the area of justice. This broad goal takes concrete form in other more specific objectives: a. ascertaining the way in which a judicial system is shaped and how to observe same; b. contributing to the problem-identification and -diagnosis phase; and, c. supplementing the programme planning, follow-up and assessment phases. 2. This handbook is coherent with AECI methodology. It clearly contributes to complementing the above-mentioned phases. In this respect, it offers autonomy to Spanish aid officials, whether they are experts or non-experts in judicial matters. Its use is ancillary to other methodologies of identification and programme formulation developed by the AECI. It may be viewed as a methodological alternative in the diagnosis and identification phase, but seeks in no way to replace any of the tools normally used. 3. The AECI’s most frequent methodological tool for the diagnostic and identification phase is the holding of identification workshops. This instrument slots in perfectly with this handbook. The complementary nature of its use will be outlined in detail below. 4. While this handbook has many uses, it would nevertheless not seem reasonable for it to be put to different uses at the same time. It is practically impossible to find the necessary data to use all the indicators proposed in this handbook and, even if this were feasible, the effort entailed would be immense. The essential function of the comprehensive approach that characterised the drawing-up of this handbook was to seek, as far as possible, to cover the entire spectrum of quality indicators of a judicial system. Yet in no case does its goal entail all such indicators being used simultaneously. The specific subject of analysis -the case targeted for study- and the scope and ambition of the project will be aspects to be borne in mind, and will serve as criteria when it comes to deciding between some indicators and others. 5. Not all the indicators make reference to sources having an equal degree of accessibility. There are very easily accessible sources, so much so that they are even available over the Internet, whilst other data do not exist for the great majority of countries, thereby rendering it necessary for these to be constructed. Access to some databases is simple, whereas others require a series of resources that complicate matters enormously. Moreover, there are important difference as between countries, which means that some data are accessible in general terms, whilst for others, no comparison is possible, since they do not exist in many countries. For instance, not all countries enjoy the same level of development in terms of judicial statistics. 6. The indicators have different degrees of relevance. There are indicators that measure the phenomenon to which they refer directly and relatively comprehensively, whereas others only contribute very partially to measuring the concept to which they refer. 7. Not all the dimensions to which such indicators refer have the same importance in all the spatial and temporal contexts. Each problem is different in each country, and a specific combination of problems is to be found in each context. The first task of someone seeking to apply this handbook is to contribute to identifying the precise nature of the specific combination of problems ailing each country. In general, the superimposition of problems linked to access to justice, efficacy and efficiency, and legal certainty has a more direct impact on the citizen body, and solution thereof tends to respond more to economic-type criteria. In contrast, combinations of problems associated with lack of judicial independence, control and accountability, basically impact on aspects of a political nature and their solution tends to be a condition sine qua non for solution of the remaining problems. 8. The handbook will serve, in some instances, to conduct general studies of a comparative nature, and in others, to conduct case studies or studies addressing some specific aspect of the judicial system. Where the aim is to undertake a comparative study, a basic checklist of indicators applicable to all countries may prove especially useful for the viability of same. Where the aim is to carry out a case study, it might be practical to target an area of analysis for in-depth research, by applying the full checklist of indicators proposed for this specific aspect. 9. If the intention is to make a rapid diagnosis of the general status of the judicial system in any given country, a short checklist of indicators can be applied. In such a case, a certain comparison with other countries may be necessary in order to be able to interpret the results satisfactorily. This is useful to determine which areas are in need of most aid and support, or which are the most problematic in any given country. Once the area or areas with the most pressing problems have been identified for any given country, a fuller checklist of indicators can then be applied in this particular area. 10. Many of the proposed indicators are based on perceptions. As has already been pointed out in the Methods Section of this paper, perceptions, though a source of indirect approximation to the phenomenon under study, often constitute the most viable way of approaching given aspects of the judicial system. 5.2. PROCEDURE FOR DIAGNOSIS AND IDENTIFICATION OF PROBLEMS: FULL AND SHORT CHECKLISTS OF INDICATORS As mentioned above, depending on the ultimate aim, it may be of use to have the full checklist of indicators or to identify those that allow for the swiftest and most accurate overview possible with limited resources. A minimum checklist of indicators enables one to make a rapid diagnosis of the quality of the judicial system, though, logically, this can never be as complete and accurate as that yielded by a more detailed analysis. To give a clearer idea of the proposed shortlist for rapid diagnosis purposes, the full checklist of indicators is shown below. FULL CHECKLIST OF INDICATORS (as previously presented) INDEPENDENCE ACCOUNTABILITY CONTROL Selection and appointment of judges Method of selecting and Existence of control appointing judges constitutionality ACCESS Population’s level information as to rights Actor(s) involved in selection of Publicising of conduct judges criteria for judges, public prosecutors, police and public defenders Judges’ term of office Clarity of procedural rules Population’s level of trust in Degree of protection of justice private investment Judges’ salaries Publicising decisions Judges’ perquisites Quality of information on administrative functions Promotion of judges of judicial Level of information on budgets of the judiciary, public prosecutor’s office, police and public defence Immunity of judges Level of information on court applications and lawsuits Method of disciplining judges Level of information on performance of judges, public prosecutors, police and public defenders Actor(s) tasked with disciplining Citizen access to actions judges undertaken by judges, public prosecutors, police and public defenders Method of assigning cases Degree of accessibility to detainees enjoyed by lawyers EFFICACY - EFFICIENCY of Selection and appointment of judges and public prosecutors Degree of compliance with Standards of efficiency of decisions of the judiciary vis- the judiciary, public à-vis constitutionality prosecutor’s office, police and public defence Existence of judicial review Promotions and transfers of of administrative legality judges, public prosecutors, police and public defenders Judicial review of decisions Training of judges, public concerning disputes prosecutors, police and between the State and public defenders private parties Effectiveness of punishment Salaries of judges, public of corruption prosecutors, police and public defenders Method of internal administration Quality of judicial decisions Enforcement of judgements LEGAL CERTAINTY of Degree of protection of intellectual property Existence of organisations Clarity of legal provisions giving instruction in rightsrelated matters Existence of organisations Stability of legal provisions that provide cost-free defence Uniform distribution of Lower Predictability and Magistrate’s Courts decisions Cost of court fees and Independence charges judiciary of judicial of the Duration of judicial Duration of commercial court proceedings cases Degree of formality of proceedings Selection and promotion of administrative and service staff Existence of alternative means of dispute resolution Training of administrative and service staff Existence of officiallysponsored free legal aid mechanisms INDEPENDENCE Staff selection and management ACCOUNTABILITY CONTROL Level of information on number of lawyers Control of agenda Existence of NGOs active in seeking accountability Budget control Degree of compliance with judicial decisions Interference by government actors Degree of interference by Public Ministry Procedure for gaining entry to the profession EFFICACY-EFFICIENCY Budget of the judiciary, public prosecutor’s office, police and public defence Quality of court, police prison premises: capacity and equipment Duration of judicial proceedings ACCESS LEGAL CERTAINTY Recognition of minority languages in judicial proceedings Legal recognition of cultural minorities’ own disputeresolution mechanisms Value for money in terms of fees/quality of legal counselling service Internal distribution of Number of lawyers per resources in the judiciary territory and public prosecutor’s office Workload per judge, public Existence of information prosecutor, police and public programmes on the part of bar associations defender Assignment of cases to Relative ease of clientindividual judges, public lawyer communication prosecutors, police officers and public defenders Duration of police detention Degree of information and duration of preventive furnished by lawyers to detention clients as to alternative means of dispute resolution Method of entering the legal Participation in cost-free profession programmes Quality of legal education Existence of professional ethics code for lawyers RAPID DIAGNOSIS STRATEGY: SHORT CHECKLIST OF INDICATORS DIMENSION Independence Accountability Control Efficiency Access to justice INDICATOR Independence in general SOURCE Freedom House Kaufman and others World Economic Forum World Competitiveness Yearbook (IMD) Interviews with experts Other sources1 Selection of judges based on job-relevant merit Laws, statistics and interviews with experts Degree of stability of tenure Statistics and interviews with experts Procedure for assigning cases Laws, statistics and interviews with experts Extent to which judicial decisions are applied World Business Environment Survey Existence of judicial governance body Laws and interviews with experts Extent to which judicial decisions are set aside Statistics and interviews with experts Publicising of judicial decisions – Legal and judicial opacity index PriceWaterHouse Coopers Existence of procedures for registering complaints Regulations, statistics and interviews with experts Voice and external accountability Kaufmann and others Regulations, statistics and interviews with experts Control of corruption by the courts Kaufmann and others Statistics and interviews with experts Existence of judicial review of administrative Regulations, statistics and interviews with experts legality Existence of control of constitutionality Laws, statistics and interviews with experts Honesty of the courts World Business Environment Survey Complexity of judicial proceedings Djankov, La Porta and others, Lex Mundi Project Quality of the judicial service Latin American Governance Barometer (Barómetro Iberoamericano de Gobernabilidad CIMA) Existence and degree of compliance with Regulations, statistics and interviews with experts standards of efficiency Quality of training of judges Interviews with experts Selection of judicial staff Interviews with experts Quality of the legal system International Country Risk Guide Average duration of judicial proceedings Djankov, La Porta and others, Lex Mundi project World Business Environment Survey Workload per judge Statistics and interviews with experts Percentage of computers per judge Statistics and interviews with experts Prison status World Prison Brief Trust and confidence in the judiciary Latinobarometro Latin American Governance Barometer(CIMA) Proportion of population per court in urban areas Statistics and interviews with experts Proportion of population per court in rural areas Statistics and interviews with experts Amount of court fees and charges in relation to Statistics and interviews with experts per capita income Complexity of procedures and proceedings Djankov, La Porta and others, Lex Mundi Project Existence of discriminated minorities Minorities at Risk No. of ex officio attorneys per inhabitant Statistics and interviews with experts Index of judicial clarity and impartiality Latin American Governance Barometer(CIMA) Subjective Indicators (CEJA/JSCA) There may be very useful country-based or even regional studies in this field. For instance, in the case of Central America, the Justice Team at Salamanca University has drawn up a questionnaire to be administered to Supreme Court and other judges, which targets this and other aspects for in-depth investigation. 1 Legal certainty Equality of treatment accorded to the entire population by the judicial system Recognition of Justices of the Peace Legal recognition of minority languages Existence of alternative dispute-resolution mechanisms Quality, efficiency and integrity of the judicial system Complexity of judicial proceedings Strength of the Rule of Law and governance indicators. Protection of property rights Contracts and Law Index Freedom House Laws and interviews with experts Laws and interviews with experts Interviews with experts World Business Environment Survey Djankov, La Porta and others, Lex Mundi Project Kaufmann and others Freedom House Heritage Foundation - Wall Street Journal World Economic Forum 5.3. STRATEGY OF APPLICATION OF RAPID DIAGNOSIS Phase 1: Review of legislation and statistics: overview of the country’s judicial structure. In the first place, this entails examining the fundamental legislation that affords an overview of the country’s legal structure, along with statistics compiled by the country’s judicial body. - Constitution: section relating to the judiciary Laws and regulations governing the judiciary Available official statistics Additional information: case studies, official judicial web sites, etc. Phase 2: Review of indices available on the Internet. There are some indices available with data on most Latin American countries, which, in addition to expediting the task of rapid diagnosis, allow for inter-country comparisons to be drawn. The indices referred to are as follows: · Rule of Law, Voice and Accountability, and Control of Corruption Governance Indicators, World Bank, Kaufmann, Kraay and Mastruzzi Governance Matters III: Governance Indicators for 1996-2002, Working Papers Series, World Bank Institute. Available at http://worldbank.org/wbi/governance/govdata2002 · Civil Liberties Index, Freedom House, Freedom in the World: Annual Survey of Political Rights and Civil Liberties. Available at http://freedomhouse.org · Complexity of judicial proceedings Index, Djankov, La Porta and others. Lex Mundi Project. Available at http://www.worldbank.org./research/pdffiles/lexmundi_paper.pdf · Latinobarometro. Available at http://latinobarometro.org/ano2002.htm · Barómetro de Gobernabilidad, 2003 Consorcio Iberoaméricano de Empresas de Investigación de Mercados y Asesoramiento - CIMA, 2003. Available at http://cimaiberoamerica.com/barometro2003.pdf · World Bank World Business Environment Survey – The Voice of the Firms. WBES 2000. Available at http://info.worldbank.org/governance/wbes · Subjective indicators, Centro de Estudios de Justicia de las Américas - CEJA/Justice Studies Center of the Americas - JSCA. Available at http://www.cejamericas.org · Contracts and Law Index. Global Competitiveness Report 2002-2003, World Economic Forum, Oxford University Press, 696 pp. Available at http://weforum.org · World Competitiveness Yearbook, International Institute for Management (IMD). Available at http://www01.imd.ch/wcy · Property Rights Index from the Economic Freedom Index. Heritage Foundation, Wall Street Journal. Available at http://heritage.org · Law and Order Index, International Country Risk Guide (ICRG), The PRS Group. http://icrgonline.com · The Opacity Index, PricewaterhouseCoopers. A project of the PricewaterhouseCoopers Endowment for the Study of Transparency and Sustainability. Available at http://pwcglobal.com/fr/pwc_pdf/pwc_100068_opacity_index.pdf · Minorities at Risk (MAR) Project. Available at http://cidcm.umd.edu/inscr/mar/ Phase 3. Conducting in-depth interviews with privileged informants. Choose from among persons with any of the following profiles (at least five interviews). 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Supreme Court Judge Member of the Judicial Council Judge of the First Instance, urban and rural Public prosecutor MP with a seat on the Parliamentary Judicial Committee Member of the Ministry of Justice Practising attorney University law lecturer/professor Member of the Board of Governors of the Bar Association Member of a legal aid NGO Member of Chamber of Commerce Legal counsel to international body Journalist / sociologist Draft interview questionnaire: Is the principle of separation of powers envisaged in the Constitution? Briefly describe the rules which ensure that certain branches of government do no interfere with judicial decisions. Does the judiciary have the last word insofar as interpretation of the Constitution is concerned? Does the Constitution envisage that judicial decisions may only be set aside by appeal to a higher court? Is the Constitutional Court independent of the executive and legislative branches of government? Are laws and regulations easily accessible by judges, lawyers and the general public? Is there an official gazette or bulletin that contains the complete text of statutory provisions? Are judicial proceedings open to members of the public and the press? Are court records available to attorneys, the parties and the general public? Are judicial decisions available to attorneys, the parties and the general public? Are there any restrictions placed on the media’s coverage of judicial proceedings and decisions? Are judicial decisions compiled and published? How often? Do NGOs report on judicial performance in general? Are there informative statistics available on the number of cases filed and concluded in the judicial system as a whole? Do public institutions inform citizens of their legal rights? Describe the actions undertaken Describe the system of legal education How long is the course leading to an academic and/or professional legal qualification? Is there any difference between the university law degree and the professional qualifications that a practising attorney is required to have? Approximately how many law graduates are there per year? Does one have to pass some type of examination in order to enter a legal profession? Is there a special syllabus for aspirants wishing to become judges? Do judges and public prosecutors receive the same legal education? How many universities or law schools are there in the country? What are the university-entrance requirements? How long is the degree course? Describe the procedure for becoming a judge. Describe the type of training offered to new judges. Who draws up the syllabus for new judges? Does the State provide any type of service or continuous education for judges? How often? Approximate number of lawyers in the country. Percentage of women lawyers. Do bar associations exist? Is bar membership obligatory? Are there standards of admittance to bar associations? Are lawyers free to set their fees as they see fit? Is there a public defence? Who provides legal aid? -the government -bar associations -NGOs Describe the function and structure of the institutional governance of justice Approximately what proportion of the total national budget does the justice budget represent? How many people work in the judicial sector? How many judges are there on the bench of the Supreme Court? How many judges are there in all? What is the average salary of a judge? What is a judge’s average annual case-load? How many Lower and Magistrate’s Courts are there per 100,000 inhabitants? Is there good coverage of the territory in terms of Lower and Magistrate’s Courts? To what extent are judicial decisions applied? Phase 4. Holding of expert workshops. 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