To read a dial electricity meter, look at the position of the pointers on the dials. The dials will look like this example, which shows six dials in total:
• Read the dials from left to right starting with the dial marked 10,000.
Do not read the dial marked 1/10.
• If the pointer on a dial is between two numbers, write down the lower number. This may not be the number nearest to the pointer.
• If the pointer is between 0 and 9, use 9.
• If the pointer is exactly on a number, write it down and underline it.
• If any of the underlined numbers you have written down are followed by a 9, you will need to take one away from the number you’ve underlined.
• So the reading in the example is 94694 .
To read a digital meter, read the numbers on the screen. It will look like this:
• Read the numbers from left to right, including any 0s at the beginning. Do not read any red number(s). The reading in the example is 94694 .
• If you have an Economy 7 meter you’ll have 2 rows of figures. The row marked
LOW is the for night or off-peak units. The row marked NORMAL is the rate for day or peak units rate
Read each row in the same way you would a single rate meter. Make a note of which reading is low and which is normal.
• When the meter reaches 99,999 the meter will start recording from 0 again.
You will have an electronic meter if you’re on a Superdeal or Flexiheat price plan. You may also have one if you are on an Economy
7 price plan.
Here’s how to read your meter:
• Find the display button on the front of the meter.
• Press the button to go though the information. Note down everything that is displayed. Different electronic meters go through the information in different orders. But don’t worry - the meter readings will be clear.
• Letters or numbers will come up on the display to show which rate the reading is for. For example:
R1 or R2 , 1 or 2 , L or N, Low or Normal
• Some information displayed won’t be meter readings, such as the date and time. We don’t need this information.
• Some meters show the total reading. It may have the letter
‘t’
by it. This is the total of two other meter readings added together.
We d on’t need the total reading.
• Sometimes you’ll need to go through all the information twice in order to get the readings.
Gas meters are either imperial or metric. An imperial meter will have four main numbers. A metric meter will have five main numbers.
Imperial digital gas meter
The reading on an imperial meter will look like this example:
• Read the first four numbers from left to right, including any 0s at the beginning.. Do not read the red number(s) or any numbers following the red number(s). So the reading in this example is 1234 .
• When the meter read reaches 9,999 the meter will start recording from 0 again.
Metric digital gas meter
The reading on a metric meter will look like this example:
• Read the first five numbers from left to right, including any 0s at the beginning. Do not read any of the numbers after a decimal point or space. So the reading in the example is 32764 .
• When the meter reaches 99,999 the meter will start recording from 0 again.
When reading your gas meter please remember:

Record principal digits only (black on white or white on black)

Ignore any didgits which are red

Ignore any digits in a red surround

Ignore any printed zeros

Ignore any digits after the decimal point