Virginia Railway Express CHIEF EXECUTIVE OFFICER’S REPORT April 2012 MONTHLY DELAY SUMMARY System wide Total delays Average length of delay (mins.) Number over 30 minutes Days with Heat Restrictions/Total days On-Time Performance Fredericksburg Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance Manassas Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance December January February March 21 15 1 0/21 96.5% 10 15 1 0/20 98.3% 21 19 3 0/20 96.5% 17 23 2 1/22 97.4% 10 17 1 96.5% 7 15 1 97.5% 7 16 0 97.5% 10 29 2 96.8% 11 12 0 96.6% 3 16 0 99.1% 14 21 3 95.6% 7 14 0 98.01% SYSTEM RIDERSHIP The average daily ridership (ADR) for March was 19,171; a slight drop as compared to previous months. March 2012 ADR was 2% lower than last March 2011, with almost 400 less trips per day. That said, year-to-date ridership nine months into the year is still 7.9% higher than last year. There were also three out of twenty-two days with ridership over 20,000 in March. The top ten ridership days are below: 1 2 3 4 5 6 7 8 9 10 April 12, 2011 March 23, 2011 December 6, 2011 December 14, 2011 December 1, 2011 April 13, 2011 May 10, 2011 April 6, 2011 October 25, 2011 January 11, 2012 1 21,496 21,136 20,953 20,853 20,824 20,803 20,803 20,791 20,789 20,777 While the system is no longer posting record ridership numbers month after month, a spring drop in ridership is consistent with years past. ADR has a tendency to level off or decline as commuters take vacation in the spring and summer months. If history repeats itself, a spike would then occur in September when commuters return to work. We are, however, watching trends closely to see if the reduction in the commuter benefit and/or overcrowding may also be having an impact. ON-TIME PERFORMANCE During the month of March, 660 trains operated with only 17 delays. In addition, we achieved 14 days of 100% on-time performance (OTP). System wide OTP was 97.42% in March. The Fredericksburg line saw 96.75% OTP and the Manassas line saw 98.01% OTP. March is the sixth straight month of 95% OTP or better. Only one month this fiscal year (September) saw OTP less than 92%. BROOKE AND LEELAND PARKING LOT EXPANSIONS Construction at Leeland is underway and, once complete, will yield an additional 196 parking spaces. The parking lot will remain fully operational during construction. Coordination with Dominion Virginia Power to relocate utilities at Brooke is ongoing and actual construction is expected to begin in July and be completed by December. GAINESVILLE-HAYMARKET VRE counsel is reviewing the revised agreement for Gainesville-Haymarket. The award of the consultant contract for environmental review and preliminary engineering is pending the execution of this agreement. SPOTSYLVANIA THIRD TRACK Work is now underway to finalize the funding plan with the Commonwealth and negotiate an agreement with CSX on project construction. 2 SUMMONS OVERVIEW In March, there were 68 cases of fare evasion that were brought before the court. Details are provided below: Outcome Occurrences Fine Court Costs Continued 4 Guilty with reduced fine 0 $50 $81 Prepaid Guilty Guilty in absentia Dismissed Dismissed Dismissed due to passenger Is under 18 years of age Waived with Proof of Monthly Ticket Waived due to defective ticket Waived because of validation 23 2 17 6 5 0 $100 $100 $100 0 0 0 $81 $81 $116 0 $81 0 9 2 0 MEET THE MANAGEMENT The annual “Meet the Management” program began at Union Station on April 4. VRE management visits a different station each week, bringing refreshments and handouts for passengers. The goal is to meet our riders in person and hear questions, complaints, or comments. Board Members are welcome to attend any of the events. The schedule is provided below. April 18 April 25 May 2 May 16 May 23 May 30 June 6 June 13 June 20 June 27 July 11 July 18 July 25 August 1 August 8 August 15 Crystal City, all evening trains Alexandria, all evening trains Franconia/Springfield, all evening trains Fredericksburg, all morning trains Broad Run, all morning trains Leeland Road, all morning trains Manassas, all morning trains Brooke, all morning trains Manassas Park, all morning trains Quantico, all morning trains Burke Centre, all morning trains Rippon, all morning trains Rolling Road, all morning trains Woodbridge, all morning trains Backlick, all morning trains Lorton, all morning trains 3 MONTHLY PERFORMANCE MEASURES – MARCH 2012 MONTHLY ON-TIME PERFORMANCE ON-TIME PERCENTAGE March Fredericksburg OTP Average 96.75% March Manassas OTP Average 98.01% VRE MARCH OVERALL OTP AVE. 97.42% RIDERSHIP YEAR TO DATE RIDERSHIP VRE FY 2012 Passenger Totals VRE FY 2011 Passenger Totals 3,534,898 3,275,243 7.9% PERCENTAGE CHANGE RIDERSHIP MONTH TO MONTH COMPARISON DESCRIPTION MONTHLY RIDERSHIP MARCH 2012 421,769 MARCH 2011 449,867 PERCENTAGE CHANGE -2.0% (NORMALIZED) SERVICE DAYS (CURRENT/PRIOR) 22/23 4