Virginia Railway Express CHIEF EXECUTIVE OFFICER’S REPORT September 2011 MONTHLY DELAY SUMMARY System wide Total delays Average length of delay (mins.) Number over 30 minutes Days with Heat Restrictions/Total days On-Time Performance Fredericksburg Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance Manassas Line Total delays Average length of delay (mins.) Number over 30 minutes On-Time Performance May June July August 52 25 13 6/21 91.7% 30 19 4 4/22 95.5% 45 27 9 5/20 92.5% 49 44 19 3/23 92.9% 28 23 6 90.5% 20 18 3 93.5% 21 15 0 92.5% 32 45 12 90.1% 24 28 7 92.9% 10 19 1 97.2% 24 38 9 92.5% 17 40 7 95.4% SYSTEM RIDERSHIP With an average daily ridership (ADR) of 18,759 for August 2011, ridership is 10% higher (normalized) as compared to August 2010; approximately 850 more trips a day. And, while the ADR is 10% higher, the year-to-date ridership just two months into the year is 11% higher than last year. This month, we again saw the effect of summer vacations on ridership. After four consecutive months of ADR over 19,000, July and August numbers fell just short of that benchmark. August had only one day over 20,000 riders and September has also had only one day so far. The top ten days are below: 1 2 3 3 5 6 7 8 9 10 April 12, 2011 March 23, 2011 April 13, 2011 May 10, 2011 April 6, 2011 March 29, 2011 May 18, 2011 August 9, 2011 March 15, 2011 June 7, 2011 1 21,496 21,136 20,803 20,803 20,791 20,694 20,596 20,579 20,573 20,563 SYSTEM ON-TIME PERFORMANCE System wide on-time performance (OTP) was 92.9% in August, with 90.06% on the Fredericksburg Line and 95.38% on the Manassas Line. There were eight days in August when all trains were on time. Most delays were due to slow orders related to the earthquake on August 23rd or speed restrictions related to flash flood warnings. Nine trains experienced mechanical delays during the month of August. The weather in the beginning of September has not been kind to on-time performance as the high levels of rain have resulted in a few days with flash flood restrictions. Rain was so heavy on September 8th that it washed out tracks on both lines, requiring buses to pick up Fredericksburg Line passengers at Franconia/Springfield and cancelling many Manassas Line trains. We ultimately cancelled all service Friday, September 9th due to track conditions. RESULTS OF REDUCTION IN STEP-UP TICKET PRICE FROM $10 TO $5 We are now averaging 234 riders per day on Amtrak trains which is only slightly lower than when the Step-Up fare was $2 (272 riders in FY 2007) and slightly more than double the daily average from August 2010. MASTER AGREEMENT SURVEY This year, the Annual Master Agreement Survey will be performed on Wednesday, October 5th. Staff and volunteers will be on-board morning trains to assist with collecting the surveys and answering any questions. This survey determines jurisdictional subsidies for FY 2013. GAINESVILLE-HAYMARKET EXTENSION Revisions to the Addendum to the Rail Enhancement Fund (REF) agreement for the GainesvilleHaymarket Extension project are still underway. The award of the consultant contract for environmental review and preliminary engineering is pending the execution of this Addendum. CLIFTON DAY Clifton Day 2011 is scheduled for Sunday, October 9th with a rain date the following Sunday, October 16th. The annual non-profit event raises funds for a variety of local organizations. The festival includes arts and crafts, antiques, demonstrations, the Town Market, live music, children’s activities and lots of good food. Hours of operations are 9:00 AM to 5:00 PM. VRE will run trains from the Manassas, Manassas Park, Rolling Road and Burke Centre stations to Clifton for free. Tickets for the return trip from Clifton may be purchased at the red caboose in Clifton for $5. Children aged 2 and under ride free with a fare paying adult. VRE passengers may NOT use their VRE ticket for passage. 2 LOCOMOTIVE PROCUREMENT The twentieth and last locomotive will be received by the end of the month. SUMMONS OVERVIEW In August, there were 54 cases of fare evasion that were brought before the court, most of them written in previous months. Details are provided below: Please note the courts were closed for a week in August. Outcome Occurrences Continued Prepaid Guilty Guilty in absentia Continued Dismissed Dismissed Waived due to TVM issue Waived with Proof of Monthly Ticket 3 19 3 7 6 3 5 0 Fine Court Costs $100 $100 $100 $81 $81 $116 0 0 0 0 $81 0 14 WOODBRIDGE STATION KISS AND RIDE This project is scheduled to begin in October and take up to four months to complete. When finished, it will provide an access lane and pull-off area on the east side of Route 1 for commuters who wish to use the VRE station. BROAD RUN PLATFORM EXTENSION Work on the platform extension at Broad Run began on August 3rd. The platform will be extended approximately 200 feet and the construction is expected to last no more than six months. Work is not expected to impact commuters. 3 MONTHLY PERFORMANCE MEASURES – August 2011 MONTHLY ON-TIME PERFORMANCE ON-TIME PERCENTAGE August Fredericksburg OTP Average 90.06% August Manassas OTP Average 95.38% VRE AUGUST OVERALL OTP AVERAGE 92.90% RIDERSHIP YEAR TO DATE RIDERSHIP VRE FY 2012 Passenger Totals VRE FY 2011 Passenger Totals 809,479 726,115 11.5% PERCENTAGE CHANGE RIDERSHIP MONTH TO MONTH COMPARISON DESCRIPTION MONTHLY RIDERSHIP AUGUST 2011 431,451 AUGUST 2010 358,116 PERCENTAGE CHANGE 10.0% (NORMALIZED) SERVICE DAYS (CURRENT/PRIOR) 21/23 4