Virginia Railway Express
CHIEF EXECUTIVE OFFICER’S
REPORT
December 2011
MONTHLY DELAY SUMMARY
System wide
Total delays
Average length of delay (mins.)
Number over 30 minutes
Days with Heat Restrictions/Total days
On-Time Performance
Fredericksburg Line
Total delays
Average length of delay (mins.)
Number over 30 minutes
On-Time Performance
Manassas Line
Total delays
Average length of delay (mins.)
Number over 30 minutes
On-Time Performance
August
September
October
November
49
44
19
3/23
92.9%
67
19
3
0/20
88.8%
11
15
1
0/20
98.2%
27
28
5
0/20
95.4%
32
45
12
90.1%
35
14
0
87.50%
6
19
1
97.9%
12
14
1
95.6%
17
40
7
95.4%
32
23
3
90.0%
5
11
0
98.4%
15
41
4
95.2%
SYSTEM RIDERSHIP
The average daily ridership (ADR) for November was 19,887, another VRE record. We had
2,000 more trips per day than November 2010, putting this year’s ADR 11.3% higher than last
November. Similarly, the year-to-date ridership five months into the year is 10.3% higher than
last year. There were nine days of ridership over 20,000 in November. December has had three
days so far, with two of those days registering in the top ten. The top ten days are below:
1
2
3
4
5
6
7
8
9
10
April 12, 2011
March 23, 2011
December 6, 2012
December 1, 2012
April 13, 2011
May 10, 2011
April 6, 2011
October 25, 2011
March 29, 2011
November 29, 2011
1
21,496
21,136
20,953
20,824
20,803
20,803
20,791
20,789
20,694
20,684
SYSTEM ON-TIME PERFORMANCE
We operated 586 trains during November with only 27 delays. In addition, we achieved 10
days with 100% on-time performance. System wide on-time performance was 95.14% in
November; with 95.38% on the Fredericksburg Line and 94.93% on the Manassas Line. There
were no mechanical delays during the entire month.
GAINESVILLE-HAYMARKET EXTENSION
Comments on the Addendum to the Rail Enhancement Fund (REF) agreement for the
Gainesville-Haymarket Extension project have been received from Norfolk Southern. VRE is
working with DRPT to respond to the comments and complete the agreement. The award of
the consultant contract for environmental review and preliminary engineering is pending the
execution of this Addendum.
SUMMONS OVERVIEW
In November, there were 122 cases of fare evasion that were brought before the court. Details
are provided below:
Outcome
Occurrences
Fine
Court
Costs
Continued
38
Guilty with reduced fine
4
$50.
$81
Appealed
Prepaid
Guilty
Guilty in absentia
Dismissed
Dismissed
Dismissed due to passenger
Is under 18 years of age
Waived due to TVM issue
Waived with Proof of
Monthly Ticket
1
31
15
13
2
0
1
$100
$100
$100
0
0
0
$81
$81
$116
0
$81
0
0
0
0
17
CHINESE RAIL DELEGATION VISIT VRE
At the request of Governor McDonnell, VRE hosted a delegation from China who toured our
facilities and rode VRE trains on December 6, 2011. The group was comprised of senior officials
from the China Rail Group and Asia Power (subsidiaries of China Railway Engineering
Corporation) who asked to visit with VRE to learn more about our commuter rail agency and
see the operation first-hand. Feedback was very positive as the representative for the group
already made contact with VRE about additional follow up and the potential for partnerships in
the future.
2
FRANCONIA/SPRINGFIELD STATION
The Franconia Springfield station rehabilitation project is currently under construction. The
project consists of stair rehabilitation, glass replacement, painting, and new tactile surfacing.
The platform has two ramps and an elevator for ADA accessibility. All of these access points
have been maintained and have remained open throughout construction. This project is
expected to be completed by February 2012.
PARKING LOT REPAIRS AT MANASSAS PARK
Repairs to the Manassas Park parking lot took place over the first two weekends in December.
Passengers were notified not to park in the lot during that timeframe.
SANTA TRAINS
Santa train tickets went on sale Monday, November 28, 2011, with online sales starting at 9 am.
By 9:12am all online sales were sold out (with a limit of 6 tickets per person). Vendor sales
closed at many locations before noon and the last tickets were sold by 2 pm. This is the fastest
sell-out of tickets in Santa train history.
Santa trains will run from Fredericksburg and Woodbridge on the Fredericksburg line, and
Burke Centre and Manassas on the Manassas line. In addition to Santa and Mrs. Claus, high
school choral groups will perform on the trains and Operation Lifesaver will distribute
information on rail safety. Track time is being donated by Norfolk Southern and CSX.
TOYS FOR TOTS
VRE collected 650 new, unwrapped toys and $10,700 in cash and checks for “Toys for Tots” on
Wednesday, December 7th. Toys will also be collected at the four Santa Train locations on
Saturday, December 10th. This marks the 15th year that VRE has participated in the “Toys for
Tots” program and is consistently one of the largest donators in the region.
3
MONTHLY PERFORMANCE MEASURES – NOVEMBER 2011
MONTHLY ON-TIME PERFORMANCE
ON-TIME
PERCENTAGE
November Fredericksburg OTP Average
95.62%
November Manassas OTP Average
95.19%
VRE OCTOBER OVERALL OTP AVE.
95.39%
RIDERSHIP YEAR TO DATE
RIDERSHIP
VRE FY 2012 Passenger Totals
VRE FY 2011 Passenger Totals
1,962,856
1,779,343
10.3%
PERCENTAGE CHANGE
RIDERSHIP MONTH TO MONTH COMPARISON
DESCRIPTION
MONTHLY RIDERSHIP
NOVEMBER 2011
381,587
NOVEMBER 2010
342,832
PERCENTAGE CHANGE
11.3%
SERVICE DAYS (CURRENT/PRIOR)
20/20
4