Resume for Norman Alan Bond
Senior Technical Support Specialist & Technology Coordinator
2001 4th Avenue
Dept. of Geography & Geology
University of Wisconsin-Stevens Point
Stevens Point, WI 54481
phone: (715) 346-4663
email: abond@uwsp.edu
Professional Experience
University of Wisconsin – Stevens Point
Senior Technical Support Specialist & Technology Coordinator, June 2008 – Present.
Coordinate the use of computer technology in the classrooms and laboratories in the College of Letters and Science. Provide
technical consulting services for end users along with managing the College Support Team. Services provided include
workstation support, laboratory and classroom equipment support, and department server administration, development of scripts
and web applications, grant review and preparation of equipment budgets.
Senior Technical Support Specialist, July 2005 – June008.
Provide technical consulting services and end user support for faculty, staff, and students in the Departments of Geography &
Geology and Mathematics & Computer Information Systems. Services provided include workstation support (includes software
installation, workstation troubleshooting, workstation configuration, and user education), laboratory computer equipment support,
department server administration (includes installation, configuration, and maintenance of Windows servers) and development of
scripts and web applications.
Technical Support Specialist, January 2003 – July 2005.
Provide technical consulting services and end user support for faculty, staff, and students in the Departments of Geography &
Geology and Mathematics & Computer Information Systems. Services provided include workstation support (includes software
installation, workstation troubleshooting, workstation configuration, and user education), laboratory computer equipment support,
and department server administration (includes installation, configuration, and maintenance of Windows and UNIX servers).
Technical Support Specialist, August 1998 – January 2003.
Provide technical consulting services and end user support for faculty, staff, and students in the College of Letters and Science.
Services provided include workstation support (includes software installation, workstation troubleshooting, workstation
configuration, and user education), laboratory computer equipment support, and department server administration (includes
installation, configuration, and maintenance).
Fluid Management, A Division of Envirogen, Inc., Pewaukee and Onalaska, Wisconsin.
Project Hydrogeologist, June 1997 – August 1998.
Planned and tracked budgets, coordinated vendor selection, interacted with state regulators, planed and coordinate fieldwork, and
oversaw the preparation of reports for approximately 15 remediation projects. Also assist with computer network administration
in the Onalaska branch office of Fluid Management. Duties included installation of new software/hardware, troubleshooting
network problems, and instructing new employees on use of the company’s network/software.
Staff II Geologist, May 1996 - May 1997.
Prepared reports, analyzed geologic and hydraulic data, conducted pilot tests, oversaw soil excavations, coordinated fieldwork,
and assisted with computer network administration in the Onalaska branch office of Fluid Management.
Staff I Geologist, March 1995 - April 1996.
Collected soil, groundwater, and remediation systems samples; oversaw drilling activities and monitoring well construction;
prepared routine reports; and interpreted geologic and hydraulic data.
Southern Illinois University at Carbondale, Carbondale, IL.
Teaching Assistant, January 1993 - May 1994.
Presented lectures, assisted students, and graded assignments for laboratories associated with classes in Geomorphology,
Structural Geology, Field Geology, and Introductory Earth Science.
Research Assistant, August 1992 - May 1993.
Performed analyses that included particle size, bulk density, iron extracts, organic matter, and clay mineralogy on samples for
a project that determined climatic influence on soil development.
West Virginia University, Morgantown, WV.
Research Assistant, August 1989 - July 1991.
Entered and processed data in a geographical information system for a project that mapped the extent of gypsy moths in West
Virginia. Duties also included the composition, production, and analysis of maps with ARC/INFO software and the
interpretation of aerial photographs.
Education
M.S. Geology, Southern Illinois University at Carbondale, Carbondale, IL, 1994.
Thesis: Soil-geomorphic analysis of glacial and glaciofluvial deposits in the East Rosebud Valley, Montana.
B.S. Geology (magna cum laude), West Virginia University, Morgantown, WV, 1990.
Awards and Honor Society Memberships
IT Mini-Grant Titled Materials for the Development of Geodatabases, March 2001; UPDC Grant titled Solaris Systems Administration Training,
1999; American Federation of Mineralogical Societies Scholarship, 1992; Amoco Fellowship from the Department of Geology at SIUC, 1991-1992;
W.A. Tarr Award from Sigma Gamma Epsilon, Upsilon (WVU) chapter, 1990; Outstanding Senior in Geology from the College of Arts and
Sciences at WVU, 1990; Phi Kappa Phi (1993-1995); Gamma Beta Phi (1992-1995); Gold Key National Honor Society (1989-1995); Sigma
Gamma Epsilon (1988-present; vice-president 1992-1993).