Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
Shop & technical Instruction
Academic Instruction
Developmental Instruction
Distance Learning Courses Online
My VCCS Help Button for
Blackboard/Email
Blackboard Learning Management
System (LAS)
Faculty Advising
College Survival Courses (SDV)
Registration process
Business Office (billing)
Financial Aid Services
Library Services
Tutoring Services
Learning Assistance & Testing Center
(LATC)
Convenience of Class Scheduling
Clarity of College Catalog
Extra-curricular Activities
Vending Machines
Clubs
Admissions Office Services
Switchboard Services
College Web-page
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
4.22
4.36
4.29
4.09
4.12
4.39
4.28
4.14
3.98
4.11
4.09
3.77
4.33
4.28
4.15
4.37
4.32
4.46
4.38
4.26
4.33
4.26
4.25
4.32
4.33
4.43
4.36
4.34
4.19
4.30
4.31
4.37
4.25
4.22
4.11
4.13
4.02
4.34
4.24
4.41
4.41
4.37
4.34
4.10
4.26
4.05
4.32
4.24
4.42
4.25
4.25
4.22
3.97
4.04
4.26
4.19
4.08
4.35
4.31
4.29
4.35
3.77
4.13
3.96
3.96
3.91
4.10
4.13
3.96
3.94
4.21
4.13
4.08
4.03
4.07
4.34
4.05
4.03
3.94
4.05
4.00
4.16
4.26
4.24
4.12
4.27
4.27
4.00
4.15
4.32
4.24
4.10
4.24
4.16
4.08
4.4
4.43
4.39
4.23
4.56
4.38
4.08
3.99
4.05
4.03
3.95
4.08
3.83
3.75
4.09
4.17
4.12
4.06
4.03
3.91
4.06
4.18
4.18
4.23
4.15
4.16
4.02
4.16
4.08
3.88
3.85
3.71
4.00
3.67
3.99
3.97
4.11
4.15
4.20
4.17
3.92
3.76
3.87
4.18
4.07
4.24
4.13
4.17
4.14
3.98
4.03
3.87
4.19
4.06
4.26
4.18
4.27
4.45
4.08
3.96
3.72
4.22
4.23
4.44
3.80
3.99
3.94
3.5
3.69
3.47
3.85
3.72
3.99
4.03
4.11
4.14
3.71
3.74
3.52
4.09
3.89
4.13
4.21
4.05
4.23
3.71
3.59
3.58
4.19
3.99
4.19
Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
Student Lounge
Bookstore
Computer Labs
Computer Lab Assistance
Job Placement Services
Counseling Services
Classrooms
Campus Security
PDCCC Emergency Alert System
PDCCC Video & Surveillance System
Inside Maintenance of Building
Outside Maintenance of Building
Parking Lot
College Atmosphere in General
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
4.33
4.45
4.59
4.46
4.17
4.33
4.26
4.09
4.44
4.34
4.23
4.35
4.34
4.36
4.37
4.49
4.48
4.44
4.16
4.31
4.26
4.06
4.30
4.29
4.24
4.31
4.28
4.23
I am aware of the college policy located in
the PDCCC's Catalog against drug/alcohol
usage while on the premises.
4.57
4.61
I received information in SDV class (or
HLT class) about drug/alcohol awareness
4.33
Financial Aid and Drug Policy Awareness
3.98
4.02
4.28
4.08
3.78
4.08
4.00
3.74
4.14
3.96
3.99
3.97
4.05
4.07
3.93
4.15
4.38
4.10
4.11
4.38
4.38
4.04
4.63
3.79
3.66
4.02
3.86
3.76
4.19
3.89
3.88
4.29
3.95
4.19
4.10
3.93
4.15
4.07
4.14
4.44
4.35
3.56
3.88
3.83
3.81
4.11
4.02
3.92
4.18
NA
4.15
4.19
4.43
3.95
4.18
4.17
Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
The information provided to me on
drugs/alcohol in SDV class was very
helpful?
In your opinion, PDCCC drug/alcohol
policy is very effective.
Customer Service: Student Development
Services
Acknowledged you prommptly when you
visited the office
Answered the phone quickly
Greeted you warmly, made you feel
welcome
Treated you courteously throughout your
visit or call
Handled your request promptly
Handled your request accurately
Answered your questions in a
professional manner
Exceeded your overall expectations
Evening student needs are being met by
the college:
Library Services
Counseling Services
Financial Aid Services
Outside Lighting
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
4.28
4.32
3.95
4.27
4.06
4.37
4.36
3.97
4.30
4.16
4.56
4.16
4.52
4.13
4.35
4.11
4.36
4.09
4.36
4.04
4.62
4.61
4.38
4.49
4.4
4.61
4.52
4.54
4.58
4.53
4.54
4.41
4.26
4.35
4.51
4.33
4.34
4.46
4.35
4.4
4.63
4.41
4.63
4.44
4.36
4.11
4.38
4.23
4.36
4.28
4.33
4.27
4.25
2.29
4.33
4.21
4.16
4.22
4.25
4.15
4.07
4.02
4.23
4.21
4.25
3.99
4.13
4.12
4.08
3.80
Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
Security
Library Services
Students are provided concenient,
effective access to electronic
bibliographic databases, whether on-site
or remote to support the academic
programs.
I was able to find the information I need
in the PDCCC library.
Access to the library collection is
sufficient to support the educational,
research, and public service programs of
the College.
Blackboard is very helpful to me in
obtaininginstructors' lecture notes,
handouts, feedback from the instructor
on tests, and to set-up study groups.
The Computer Readiness Test (REDI) tht I
took when I first entered the college was
very helpful in deciding if I should take an
online course.
PDCCC 1st Choice
I see PDCCC as a first choice institution to
receive a college education.
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
4.14
4.00
4.35
4.30
4.34
4.36
4.29
4.13
4.17
4.37
4.35
4.28
4.16
4.29
4.33
4.39
4.32
4.5
4.54
4.39
4.50
4.49
4.19
4.23
3.95
4.15
4.16
4.23
4.38
4.08
4.17
4.27
Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
New Student Orientation
NSO day was helpful in acclimating me to
the College and to be successful in
reaching my academic goals.
The College Success Skills (SDV 100) or
College Survival Skills (SDV 108) course
was beneficial to me in helping me reach
my goal.
The customized textbook used in SDV
classes was very helpful to me in being
successful at College.
The academic planner calendar was very
useful to me in planning my college
activities.
The LASSI was very helpful to me in
identifying how to study.
The Placement Testing Process of
scheduled testing dates, times, and
locations was convenient and customer
friendly.
I am aware that the Learning Assistance
and Testing Center (LATC) helps students
write papers and solve math problems.
Course Syllabus
4.18
4.30
4.39
4.42
4.3
4.24
4.35
4.33
4.02
4.11
4.38
4.45
4.09
4.15
4.01
4.26
4.15
Student Survey_Quality: College
Services using 5-pt. Likert Scale
(Note: You can convert to
percentages by taking the
number and divide by 5.)
2013-14 2012-13 2011-12 2010-11 2009-10 2008-09 2007-08 2006-07 2005-06
N=188 N= 80 N= 101 N=188 N=209
N=55
N=150 N=166 N=152
Your course syllabus provide adequate
information about course goals, student
learning outcomes, course content, and
method of evaluation.
Other Questions
4.34
YES
4.30
YES
I agree with the mission statement that
PDCCC provides deverse learning
opportunities to enhance the quality of
life for students and the community.
I have a computer at home.
98.9%
81.5%
100%
82.5%
99.0% 98.0% 98.90%
91.80% 89.80% 85.70%
71.3%
78.8%
75.9%
82.9%
74.70% 75.40% 74.50%
77.9% 71.9% 74.2%
24.6%
23.8%
8.5%
13.9%
12.7%
I have a PDCCC library card/student ID.
70.9%
75.6%
65.3%
65.7%
71.3%
I have used my PDCCC email account.
93.3%
96.1%
88.9%
97.1%
90.2%
I have high-speed internet connection
(ex. DSL, Cable, Air Card) at home.
I know who my faculty advisor is?
I participate in various student activities
at the College.
Also check under Student Survey Results
YES
YES
YES