Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
2013-14
2012-13
General Education Proficiency Ratings
Communication
Oral
Write
Critical Thinking
Cultural & Social Understanding
Information Literacy
Personal Development
Quantitative Reasoning
Scientific Reasoning
Satisfaction Ratings
N=46
N=39
2011-12
N=36
2010-11
N=42
2008-09
N=47
2007-08
N=45
3.87
3.84
3.66
3.61
3.79
3.82
3.71
3.61
3.97
3.91
3.8
3.86
3.91
3.83
3.83
3.77
3.87
3.92
3.86
3.82
3.83
3.86
3.83
3.79
3.97
3.94
3.97
3.74
4.06
3.83
4.00
3.88
4.02
3.89
3.85
3.69
3.93
3.80
3.82
3.76
3.73
3.64
3.51
3.56
3.73
3.70
3.53
3.47
The mission & goals statements of PDCCC are clearly defined.
The actions of all units of the college are consistent with its
mission statement.
The service-area community is aware of the programs offered at
PDCCC.
Planning and assessment are systematic and appropriate for
PDCCC
Assessment results are used for the improvement of programs
and services
Relevant information from institutional research, such as that
required for decision-making, is readily available
Any requests I made to Assessment & IR were completed in a
timely manner
Any request materials that I received were prepared in a useful
and practical manner
4.33
4.31
4.44
4.50
4.38
4.23
3.87
3.71
3.97
3.90
3.64
3.70
3.39
3.13
3.31
3.20
3.29
2.89
3.45
3.58
3.47
3.70
3.80
3.60
3.52
3.66
3.61
3.70
3.80
3.20
3.67
3.73
3.85
3.70
3.70
3.40
4.02
3.97
3.88
3.80
3.80
3.60
4.07
3.89
3.85
3.70
3.80
3.70
I am satisfied with my access to the office of Assessment & IR
Overall Assessment & IR operations at PDCCC are a significant
part in making college improvements
4.15
3.97
4.06
3.80
4.00
3.80
3.80
3.84
3.91
3.80
3.80
3.60
Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
The current catalog, brochures and fliers accurately and
truthfully portray PDCCC.
The recruiting activities used by PDCCC accurately and truthfully
portray the institution and reach all members of the community.
Student recruitment is a faculty responsibility.
Placement testing is an important element of the PDCCC
developmental program.
The admission and retention policies are not compromised to
maintain a desired enrollment.
Faculty have a responsibility to try to contact students with poor
attendance.
Cooperative class assignments are beneficial to students.
Service Learning expectations should be planned for some
courses in each degree program.
PDCCC has a clearly defined process by which curricular are
established, reviewed, and evaluated.
The faculty and administration implement and monitor general
curriculum policy approved by the board.
PDCCC provides a good preparation for subsequent transfer to a
4-year institution.
The methods of instruction are appropriate to the goals of each
course and the capabilities of the students.
The PDCCC Web page meets students' needs.
The distance learning program at PDCCC provides an effective
method of instruction for students.
Student development services provide adequate support to
distance learning students.
PDCCC provides a learning environment in which scholarly and
creative achievement is encouraged.
2013-14
2012-13
2011-12
2010-11
2008-09
2007-08
3.61
4.05
3.80
3.49
3.96
3.81
3.27
3.28
3.32
3.00
3.29
2.82
3.39
3.11
3.37
3.07
3.09
3.34
4.26
4.28
4.37
4.46
4.37
4.42
3.40
3.61
3.62
3.61
3.56
3.24
3.86
3.68
3.69
3.82
3.96
4.15
4.07
3.89
3.94
4.11
3.96
3.94
3.98
3.81
3.87
4.00
3.85
3.80
3.60
3.77
3.78
4.00
3.90
3.47
3.63
3.72
3.90
3.97
3.84
3.44
3.73
4.00
4.06
4.20
4.07
3.81
3.90
3.93
3.81
4.00
3.77
3.28
3.79
3.45
3.86
3.59
3.57
3.20
3.98
3.67
3.43
3.71
3.71
3.45
4.15
3.97
3.97
3.49
3.33
3.18
3.73
3.68
3.86
4.05
3.71
3.55
Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
The College Survival courses at PDCCC adequately orient
students to the college.
Faculty responsibilities are clearly defined.
Faculty salaries are based on clearly stated criteria.
The college provides letters of appointment, which clearly
describe the terms and conditions of employment.
The faculty evaluation plan includes an adequate statement of
criteria against which the performance of the individual faculty
member will be measured.
Faculty hold the primary responsibility for the improvement of
the educational program.
Faculty are kept informed of institutional policies.
Adjunct faculty who teach the same courses as full-time faculty
consult with the full-time faculty about their courses, including
content and evaluation.
The college provides adequate opportunity to continue
professional development.
The general tone and policies of the college clearly encourage
faculty members to take initiative in their own professional
development.
The college provides an adequate number of faculty to support
its educational programs.
Faculty have input into policy decisions.
College learning resources are adequate and available for all
faculty and enrolled students
Library staff work cooperatively with faculty in assisting students
to use resource materials effectively.
Most courses have at least one library assignment.
The library is accessible to evening students.
2013-14
2012-13
2011-12
2010-11
2008-09
2007-08
3.93
3.65
3.48
3.86
3.73
3.50
3.94
3.83
3.81
3.97
3.58
3.63
4.00
3.63
3.50
3.71
3.36
3.67
3.79
3.74
3.89
4.21
3.98
3.98
3.79
3.53
3.59
3.64
3.52
3.40
4.13
3.76
3.88
3.57
4.06
3.90
4.08
4.00
3.96
3.79
3.69
3.54
3.26
3.47
3.08
3.52
3.28
3.07
3.95
3.61
4.03
3.76
3.96
3.91
3.70
3.42
4.00
3.80
3.92
3.78
2.85
3.32
2.89
3.37
2.70
3.70
2.94
3.54
3.45
3.49
3.04
3.34
3.87
3.78
3.90
4.18
3.49
3.76
3.91
3.47
3.57
4.04
3.35
3.17
4.18
3.62
3.21
4.23
3.60
3.58
3.82
3.28
3.20
Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
Library collections for essential references and specialized
program resources are available at each campus/site/location.
The college effectively uses information technology in the
curricula, which results in the students acquiring basic
competencies in the use of computers.
The use of information technology resources at the college
supports the planning function and education programs.
PDCCC conducts a systematic effective program of advising.
Faculty advisors meet with their advisees at least once per
semester to discuss their progress.
Counselors are available to meet students' needs
Organizational structure and responsibilities of administrators
are clearly defined and made known to faculty and staff.
The college administration has allocated resources in an
effective manner to accomplish the institutional goals.
Programs offered by PDCCC Workforce Development
adequately serve the needs of the community.
A workforce component is embedded in most courses.
The college budget planning is preceded by sound educational
planning.
The college's institutional advancement program is directly
related to the purpose of the institution.
Question #4 Quality Services Ratings
Planning and Evaluation Practices
Research and Assessment
Education Programs
Developmental Studies
Distance Learning Services
2013-14
2012-13
2011-12
2010-11
2008-09
2007-08
3.79
3.64
3.55
3.76
3.79
3.43
4.10
3.88
4.13
4.23
4.20
3.91
4.08
3.91
4.19
4.17
3.94
4.00
3.16
3.29
3.48
3.32
3.46
3.15
3.29
3.88
3.36
3.81
3.34
3.70
3.35
3.54
2.98
3.54
3.08
3.47
3.46
3.67
3.26
3.29
3.23
3.43
3.46
3.64
3.16
4.12
3.35
3.86
3.34
3.89
3.17
3.72
3.21
3.94
3.28
3.77
3.02
3.08
3.32
3.56
3.47
3.45
3.40
3.51
3.85
3.94
3.97
3.87
3.86
3.64
3.98
4.00
3.78
4.00
3.83
4.09
4.09
4.09
3.94
3.76
4.00
4.09
3.73
3.85
3.74
4.00
3.98
3.98
3.98
3.76
3.92
3.85
3.81
3.80
3.55
3.66
3.68
3.87
3.60
Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
Distance Learining Online Student Development Services
READI Computer Literacy Assessment for Online Courses
Quality Matters Standards or Online Courses
Computer Labs
Computer Lab Assistance Coverage
Blackboard Learning Management System (LMS)
My VCCS Help Button for Blackboard/Email
Classrooms
Library
Library Help Button on Blackboard to Access Resources
Learning Assistance & Testing Center (LATC)
Faculty Advising
Counseling
Career Planning and Job Placement
Tutoring Services
Student Activities
Financial Aid
Physical Resources
Bookstore
Recruitment Activities
Retention efforts
Administrative Processes
Admission Procedures
Workforce Development Services
PDCCC Educational Foundation
Telephone Switchboard Services
Vending Machine Services
Administrative Computing Services
School Dude Help Desk
Computer Security
Human Resources Services
2013-14
2012-13
2011-12
3.90
4.02
3.93
4.16
4.09
4.33
4.24
4.00
3.75
4.00
4.03
3.59
4.05
4.35
3.90
3.76
3.85
3.62
4.49
3.13
3.25
3.49
3.75
4.17
3.87
3.64
3.68
4.24
4.36
4.45
3.90
3.79
4.03
3.67
4.26
3.97
4.22
4.12
3.77
3.89
4.09
3.97
3.74
3.67
3.59
3.81
3.92
3.74
3.49
4.27
3.43
3.51
3.38
3.58
4.05
3.97
3.58
3.71
4.21
4.22
4.32
3.89
3.59
3.69
3.57
4.21
3.97
4.23
3.97
3.59
3.71
4.07
3.83
3.79
3.91
3.30
3.94
3.85
4.12
3.76
3.50
3.21
3.62
3.38
3.78
4.14
3.82
3.59
3.29
4.24
3.97
4.35
3.91
2010-11
2008-09
2007-08
3.90
3.92
3.54
4.08
3.70
4.13
3.10
3.68
3.24
4.41
3.73
3.61
3.00
3.30
3.63
3.75
3.79
3.92
3.49
3.08
3.94
3.17
4.02
3.04
3.75
3.45
4.28
3.72
3.62
3.13
3.58
3.63
3.80
4.10
3.85
3.55
3.18
3.78
3.64
3.74
2.85
3.85
3.04
4.2
3.71
3.49
2.83
2.96
3.24
3.67
4.07
3.72
3.55
3.24
Faculty and Staff Survey using 5-pt. Likert Scale with 1
being low
Payroll Office Services
Business office (Tuition Payment)
Business Office (Purchasing)
Business Ofice (e-VA Procurement System)
Inside Maintenance of Building
Outside maintenance of Grounds
Campus Security
PDCCC Alert for Emergency Messages
PDCCC Video Surveillance System
Outside Lighting
Parking Lot
Clerical Support
Customer Service
2013-14
2012-13
4.25
3.79
3.18
3.15
3.80
4.05
3.98
4.42
4.07
3.80
3.98
3.72
3.52
4.16
4.09
3.46
3.47
4.00
4.03
4.05
4.41
3.97
3.81
4.00
3.58
3.62
2011-12
4.40
3.97
3.26
3.52
3.82
3.97
3.74
4.09
3.97
3.41
3.76
2010-11
2008-09
2007-08
4.13
4.13
3.94