Graduate Survey Comparisons on Quality of Services
Graduate Survey on quality using 5-pt.
2015
2014
Likert Scale with 1 being low
N= 108 N=188
3.80 3.85
Shop and Technical Instruction
4.14 3.99
Academic Instruction
4.09 3.97
Developmental Instruction
3.90 4.09
Distance Learning Courses
4.14 4.29
Blackboard
4.06 4.16
My VCCS Help Button for
Blackboard/Email
2013
N=163
3.82
4.01
3.92
4.06
4.28
4.19
2012
N=186
3.88
4.09
4.09
3.99
4.15
4.11
2011
N=118
3.68
3.91
3.77
3.87
2010
N= 108
3.59
4.16
3.85
3.78
2009
N=113
3.65
4.21
3.88
3.85
2008
N=126
3.61
4.16
3.91
3.97
2007
N=102
3.58
3.94
3.82
3.77
2006
N=94
3.62
3.99
3.96
3.86
2005
N=110
3.89
4.16
4.09
na
2004
N=119
3.81
3.99
3.93
na
Faculty Advising
College Survival Courses (SDV)
Registration Process
Business Office (Billing)
3.93
3.95
4.03
3.86
3.82
3.93
3.98
3.90
3.72
3.85
3.95
3.79
3.93
3.88
3.88
3.95
3.69
3.61
3.89
3.73
3.78
3.60
3.83
3.83
3.89
3.66
3.96
3.96
3.90
3.78
3.95
3.89
3.83
3.74
3.85
3.90
4.06
3.75
3.91
3.90
4.00
3.85
4.01
3.98
3.93
3.82
3.92
3.89
Financial Aid Services
Library Services
Tutoring Services
Learning Assistance & Testing Center
Convenience of Class Scheduling
Clarity of College Catalog
Extra Curricular Activities
Vending Machines
Clubs
Admissions Office Services
Switchboard Services
College Web Page
Student Lounge
Bookstore
Computer Labs
Computer Lab Assistance
Job Placement Services
Counseling Services
Classrooms
Campus Security
Outside Lighting
PDCCC Emergency Alert System
4.08
4.01
3.78
3.85
4.01
4.03
3.76
3.84
3.68
3.94
3.83
4.07
3.73
4.21
4.21
4.04
3.79
3.94
4.03
3.67
3.75
4.12
3.90
3.94
3.74
4.00
3.95
3.96
3.63
3.6
3.62
3.96
3.78
4.13
3.70
4.22
4.28
4.26
3.55
3.84
3.83
3.62
3.60
4.16
3.96
3.84
3.75
4.04
3.93
3.95
3.41
3,59
3.50
3.92
3.72
4.17
3.64
4.25
4.33
4.32
3.42
3.77
3.86
3.55
3.51
4.17
3.95
3.85
3.83
3.99
3.91
3.98
3.71
3.58
3.64
3.91
3.78
3.98
3.66
4.01
4.24
4.11
3.36
3.71
3.86
3.44
3.91
4.06
3.91
3.70
3.55
3.67
3.74
3.82
3.37
3.41
3.37
3.74
3.56
3.93
3.44
3.72
3.90
3.93
3.75
3.64
3.58
3.70
3.89
3.41
3.34
3.43
3.62
3.67
3.85
3.33
3.73
3.97
3.85
3.60
3.57
3.72
3.82
3.89
3.48
3.27
3.46
3.75
3.62
3.93
3.45
3.80
3.88
3.97
3.72
3.62
3.72
3.93
4.05
3.36
3.24
3.16
3.85
3.54
3.98
3.33
3.84
4.07
3.87
3.74
3.48
3.68
3.79
3.89
3.33
3.45
3.35
3.8
3.72
4.01
3.71
3.63
4.08
3.89
3.84
3.81
3.78
3.93
4.01
3.36
3.39
3.20
3.87
3.88
4.02
3.48
3.67
4.21
3.9
3.79
3.78
3.86
3.62
3.97
3.52
na
na
3.99
na
na
na
3.88
4.23
3.89
3.82
3.81
3.69
3.52
4.03
3.59
na
na
3.88
na
na
na
3.76
4.16
3.40
3.56
3.65
3.43
3.66
3.69
3.36
3.66
3.69
3.4
3.83
3.79
3.43
3.68
3.78
3.48
3.89
na
3.28
3.83
na
3.52
3.90
na
Graduate Survey on quality using 5-pt.
Likert Scale
with
1 being low System
PDCCC
Video
& Surveillance
Inside Maintenance of Building
Outside Maintenance of Grounds
Parking Lot
Evening students needs are being met
College Atmosphere in General
Responses are rated from 1-5 whereas:
5- Strongly Agree
4- Agree
3- Neutral
2- Disagree
1- Strongly Disagree
2015
3.84
2014
3.87
2013
3.81
2012
3.58
3.98
4.06
3.94
3.89
4.12
4.00
4.10
3.96
3.91
3.97
4.00
4.15
4.00
3.93
3.95
3.94
3.96
3.83
3.94
2011
2010
2009
2008
2007
2006
2005
2004
N=119
3.63
3.66
3.86
3.93
4.05
3.94
4.09
3.99