This office reports to the Department of Information Technology, Network Team.
Responsibility of the telephone service office includes:
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Working with staff to determine telephone needs for each department/area
Ordering phones and coordinating new installations
Coordinating telephone moves
Reporting dial tone problems and broken telephones
Preparing monthly telephone bills
Billing for adds and changes
Administering the Voice Mail System o o o
Setting up personal voice mail boxes
Setting up auto-attend ant
applications
Training staff
Maintaining Emergency Phones
Preparing and maintaining the front index of the Campus Telephone Directory (PDF)
All residence hall rooms are equipped with a telephone jack and dial tone. Students must furnish their own telephones. Telephones must be touch-tone, analog models. There is one jack per room, and the students in that room all share the same telephone number.
The telephone jack is red.
Students are not able make long distance calls from their rooms. In order to make a long distance call, a prepaid calling card needs to be used.
These can be purchased at local convenience stores.
Charles Moody
Kutztown University
(610) 683-4650 moody@kutztown.edu
If you have any telephone or voice mail problems
or questions
, please feel free to contact
Telephone
Services
.
Students
 When I plug my phone line into the jack in my room I don't get a dial tone.
Please make sure your phone line is plugged into the red jack.