Quick Reference Card
Main Subscriber Menu
Message Ordering
Listen to new messages
(unread, then read)
Listen to saved messages
Listen to deleted messages
Listen to selected messages
Record and send a message
Set user options
Voice messages
Fax messages
Email messages
Messages from outside callers
Messages from a specific mailbox
All messages
1
5
7
6
2
3
Listening Options
1
2
3
4
5
9
Manage Selected Messages
Listen
Forward group
Delete group
Save group
Pause
Forward
Back up five seconds
Delete
Save
Review
Skip to next message
Reply
Advance five seconds
Info / group options
1
2
4
5
1
2
3
4
5
6
7
8
9
0
Message info
Select message
Cancel selection
Select all messages
Cancel all selections
Speak your message
Stop recording
2
0
1
2
7
8
Continue listening
Change language†
Increase speed
Set bookmark
Decrease speed
Resume from bookmark
1
3
4
5
7
8
Select mailbox
Record
Transfer to extension
Transfer to number
1
2
3
4
Enter a mailbox number,
optionally followed by … #
Recording Options
Approve for sending
Pause or continue
Back up five seconds
Discard and start over
Review
Advance five seconds
Set routing options
#
2
3
4
6
9
0
Future delivery
Set urgent status
Restrict forwarding
Append a fax
Request a receipt
Leave callback number
Return to Recording
Options
1
2
3
4
5
8
Remove last number entered
✱
Cancel message
✱✱
Send message
#
✱
User Options (PhoneManager™)
Personal Options
Personal options
Messaging options
Automated attendant options
Record your standard greeting
Record your busy greeting
Record your out-of-office greeting
Change message notification
Change daily message reminder
Record personal greeting
Change security code
Record your name
Record an announcement for
a mailbox you sponsor
Change language selection
Change SMS notification
1
2
3
4
5
6
Automated Attendant Options
Change call screening
Change call blocking
Change extension-specific processing
Change diverted call processing
1
2
3
4
Messaging Options
Record a name for a sponsored mailbox
Change a personal distribution list
Change message forwarding
Change message presentation ordering
Change message envelope settings
2
3
4
5
6
†Depending on how your CallXpress system is set up, these commands may not be
available. Please consult your system administrator for additional information.
1
2
3
4
5
6
7
8
Busy greeting
1
Standard greeting
2
Out-of-office greeting 3
Welcome!
After Recording a Message
Your organization’s new CallXpress® unified messaging
system is designed to provide you with the same
convenient access to your voice, fax, and email messages
whether you are at your desk or calling in over the
telephone.
Before You Start
To set up CallXpress, your system administrator will give
you the following information.
If you want to …
Then enter …
Append a fax
04
Leave a number where you can be reached
08
Mark the message urgent
02
Request a return receipt
05
Request future delivery
01
Restrict forwarding of the message
03
CallXpress internal number:
CallXpress external number:
While Listening to a Message
Your subscriber mailbox number:
Your system administrator may also give you a default
security code to use when you log on to CallXpress for the
first time.
Gaining Access to Your Mailbox
Follow these simple steps to start using CallXpress.
1. Call the internal or external number your administrator
has given you for reaching your CallXpress system.
2. If necessary, press # or any other key that your
CallXpress system requires.
3. If prompted, enter your subscriber mailbox number.
4. Enter a security code (or the default code, if your
administrator has given you one).
Performing Common Tasks
If you want to …
Then enter …
Increase playback speed
14
Decrease playback speed
17
Skip ahead five seconds
9
Skip back five seconds
3
Skip to the next message
7
Setting Up Your Mailbox
If you want to …
Then enter …
Change your busy greeting
3131
or 3 5
Change your name recording
315
Change your out-of-office greeting
3133
or 3 6
Change your password
314
Change your standard greeting
3132
or 3 4
Set automatic message forwarding
324
Set Immediate Message Notification
311
Set message presentation ordering
325
If you’re looking for a quick hint on how to perform a
specific task, read on.
Getting Started
If you want to …
Then enter …
Listen to new messages
1
Listen to saved messages
5
Listen to and recover messages you’ve marked
for deletion (in this session only)
7
Review, forward, delete, or save messages
you’ve selected
6
Record a message for another subscriber
2
P/N 1081-50119-00 Rev 02 (8.0)
CallXpress and AVST are registered trademarks of Applied Voice & Speech Technologies, Inc.
© February 2009 Applied Voice & Speech Technologies, Inc. All rights reserved.
www.avst.com