CX–Series Quick Reference Card Octel ARIA® Emulation ® † Depending on how your CX system is set up, this command may not be available. Please consult your system administrator for additional information. Main Menu Access Message Aria Emulation Listen to messages 1 While Listening Unread voice messages All voice messages Saved messages Fax messages Email messages Quit 00 1 11 2 Transfer to operator Back up 5 seconds Return to start Pause / Continue 1 2 5 3 4 * Fax/Email Messages Unread messages All messages Saved messages Record and send a message Record Message Recording Options Send message Continue recording Review message Discard and re-record # 1 3 Locate Messages From another subscriber From outside callers Quit PhoneManagerTM User Options 1 2 3 Advance 5 seconds Advance to end Decrease speed Slowest speed Play message info Increase speed Fastest speed Change playback language (Only for email messages) Go to saved messages 4 # 5 1 * Print (fax messages only) Review Play message info Forward Delete Reply Transfer to sender Save Skip message & mark as read Go to saved messages Quit ## 2 4 5 6 7 8 88 9 # ## * Address Message Send Options Confirm Addressing Enter destination Mailbox No. Address by name # # Send Review routing options 0 Cancel destination * Send * Enter destination Mailbox No. Address by name # Routing Options Enter Number 1 2 * Enter mailbox no. User Options Personal options Messaging options Automated attendant options Record your standard greeting Record your busy greeting † Record your out-of-office greeting † Mailbox No. Go to While Listening Restrict msg forwarding Set urgent delivery Return receipt notification Set future delivery 1 2 3 4 5 6 Record a name for a sponsored mailbox Change a personal distribution list Change message forwarding † Change message presentation order Change message envelop settings † Depending on how your CX system is set up, this command may not be available. Please consult your system administrator for additional information. Change call screening † Change call blocking † Change extension-specific processing † Change diverted call processing † Applies to version 8.6 and above‡ 1 2 3 4 Leave callback no. Send message Cancel destination 8 # * Personal Options Messaging Options 2 3 4 5 6 Automated Attendant Options Octel Aria Emulation 3 33 4 44 5 6 66 7 2 Stop and send Stop and review Locate messages After Listening Continued from While Listening 1 2 3 4 Change Immediate msg notification † Change daily message reminder † Record personal greeting Change security code Record your name Record an announcement for a mailbox you sponsor Change language † Change SMS notification † 1 2 3 4 5 6 7 8 Record Personal Greetings Busy greeting † Standard greeting Out-of-office greeting † 1 2 3 Rev 3.0, Dec. 2014, 1082-102BC-6650 Welcome! Your organization’s new CX unified messaging system is designed to provide you with the same convenient access to your voice, fax, and email messages whether you are at your desk or calling in over the telephone. When you call in, the Octel Aria emulation saves you the effort of relearning most of the keystroke commands you use to send, retrieve, and manage messages. ‡ Please be sure that this is the most recent version of the document. Before You Start To set up your CX mailbox, your system administrator will give you the following information. Performing Common Tasks If you are looking for a quick hint on how to perform a specific task, here is the list of the shortcut commands. † Depending on how your CX system is set up, this command may not be available. Please consult your system administrator for additional information. Getting Started... If you want to… Changing Your Mailbox Options Then enter... 1 Change name 415 Record and send a message 2 Change password 414 Locate messages 3 Change standard greeting User options 4 Change out-of-office After Recording & Addressing Message If you want to… Then enter... 4 4 or 4 1 3 2 greeting † Change busy greeting CX external number: _________________________ Your system administrator may also give you a default security code to use when you log on to CX for the first time. Then enter... Listen to new messages CX internal number: _________________________ Your subscriber mailbox number: __________________ If you want to… 4 6 or 4 1 3 3 4 5 or 4 1 3 1 † Create or update a personal distribution list 423 Set automatic message forwarding 424 Set Immediate Message Notification 411 After Listening to Message If you want to… Then enter... Restrict message forward 1 Forward message to another subscriber 6 Mark the message urgent 2 Delete the message 7 Request a return receipt 3 Reply 8 Gaining Access to Your Mailbox Request future delivery 4 Transfer to a sender’s extension 88 Follow these simple steps to start using CX. Leave a number where you can be reached Transfer to a sender’s outside number 84 1. Call the CX internal or external number. 2. If necessary, press the key for triggering a subscriber log on (default = #). 3. If prompted, enter your subscriber mailbox number. 4. Enter your security code (or the default code, if your administrator has given you one). AVST is registered trademarks of Applied Voice & Speech Technologies, Inc. Octel® and ARIA® are registered trademark of Avaya Inc., which are not affiliated with and does not sponsor, license, or endorse this or other products of Applied Voice & Speech Technologies, Inc. All other company names, brand names, and product names are the property and/or trademarks of their respective companies. *8 Save the message Send message to default fax 9 number † Send message to spec. fax number † 21 22 © 2014 Applied Voice & Speech Technologies, Inc. (AVST). No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, adapted, or translated into any language in any form by any means without the written permission of AVST. Trademarks, service marks, products names, company names or logos of AVST are protected by trademark and other laws of the United States, as well as international conventions and the laws of other countries. Other such properties that are not owned by AVST may not be used without the express permission from their owners.