ORANGE COUNTY GOVERNMENT
invites applications for the position of:
Human Services
Coordinator I
SALARY:
$39,387.00 - $51,176.00 Annually
OPENING DATE: 03/28/13
CLOSING DATE: 04/15/13 11:59 PM
DESCRIPTION:
Coordinates the assigned human services program(s) providing basic services to a specialized
caseload as well as provides direct human services.
EXAMPLES OF DUTIES:
Examples of Essential Functions
A position may not include all the work examples given, nor does the list include all
that may be assigned.
Coordinates the assigned human services program(s) and is responsible for effective program
delivery. Develops plans for accomplishing program objectives, staffing requirements, and
allotment of funds to various program components. Performs recordkeeping, reviews program
progress and needs, participates in goal setting and program evaluation. Serves as technical
resource to agency staff, clients, and community organizations.
Provides case management services. Determines eligibility, conducts assessments, develops
plans to provide basic services to meet clients’ needs, and explains available services and
programs. Makes referrals to appropriate personnel, department or partnering
agencies. Prepares case documentation and required reports. Receives and/or reviews records
and reports, such as referrals for programs. Researches information for programs and client
needs.
Serves as an information and referral source on the affordability, accessibility, availability and
quality of child care. Services focus on employment support, self-sufficiency, and strengthening
families.
Provides consultation services to the community and related agencies; meets with community
organizations, private individuals, agency administrators, and professional staff to gain
cooperation in achieving program goals; serves as liaison to select community organizations.
Assists in evaluating statistical reports in order to determine whether agency goals are being
met; compiles information in order to complete reports; proposes new procedures in order to
make division more efficient.
TYPICAL QUALIFICATIONS:
Knowledge, Skills, Abilities
Knowledge of social work and/or public administration principles, practices and techniques and
their application to specific casework, group work and community programs.
Knowledge of governmental, private, and/or nonprofit organizations and resources in the
community.
Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties
and responsibilities of the position.
Knowledge of family and group dynamics and counseling techniques.
Knowledge of human behavior and variables affecting behavior, including socioeconomic
challenges.
Skill in oral and written communication, including developing and delivering presentations and
preparing and maintaining accurate records and reports.
Skill in gathering and analyzing complex data.
Skill in public and interpersonal relations.
Ability to interview and assess eligibility status.
Ability to operate a variety of office equipment and machinery, such as desktop computer and
related software and database applications, telephone, cell phone, calculator, printer, overhead
projector, digital camera, copier, laminating machine, etc.
Minimum Qualifications
Requires any combination of education and experience equivalent to a Bachelor's degree in a
human services field, such as social work, counseling or psychology; or a
Bachelor’s degree and one year of experience in counseling or in a related human services field
that provides experience in techniques of counseling, casework, group work, or community
organization. Bilingual applicants with fluency in English and Spanish are encouraged to apply.
Possession of or ability to readily obtain a valid driver’s license issued by the State of North
Carolina for the type of vehicle or equipment operated.
SUPPLEMENTAL INFORMATION:
Supervision
Assignments are provided by indicating generally what is to be done. Quality and quantity
expectations are provided. Additional details are provided for new, difficult, or unusual
problems. Classification may supervise.
Distinguishing Factors
This classification is the beginning classification in the Human Services classification series.
Physical Activities
(N = Never; R = Rarely (Less than 25%); O = Often (25% - 75%); A = Always (More than
75%))
Standing
O
Sitting
O
Walking
Stooping
Crawling
Typing
Talking
Repetitive motions of
hands/wrists
Repetitive motions of feet
O
R
N
O
O
Bending
Kneeling
Climbing
Grasping
Hearing
Handing
O
O
Reaching
O
O
R
O
O
O
O
Average number of pounds through a normal day that are pushed, pulled, etc. and the distance
over which the weight is moved:
Activity
Average Number of Pounds
Distance Weight is Moved
Pushing
5-15
A few feet
Pulling
5-15
A few feet
Lifting
5-15
A few feet
Carrying
5-15
A few feet
Examples of physical activities required in this position:
Sitting at a computer for many hours per day
Filing papers
Walking to work station
Possible Hazards (chemicals, dangerous machinery, etc.)
None Known
APPLICATIONS
MAY
BE
FILED
http://www.orangecountync.gov
200
South
Hillsborough,
919-245-2550
919-245-2550
Cameron
NC
ONLINE
AT:
Street
27278
Position #1391-245
HUMAN SERVICES COORDINATOR I
AN
Human Services Coordinator I Supplemental Questionnaire
*
1. Orange County is an E-Verify employer. E-Verify is a program that electronically confirms
an employee's eligibility to work in the United States after completion of the Employment
Eligibility Verification Form (Form I-9). I understand, that if hired, my employment
eligibility will be verified through E-Verify.
Yes
*
2. I understand that resumes are welcomed but do not substitute for the work experience
section of this application and failure to complete the work experience section will result
in an incomplete application, which will not be considered for eligibility. Did you fully
complete the work experience section of this application?
Yes
No
*
3. Are you currently an employee, receiving benefits, from Orange County Local
Government?
Yes
No
4. What level of education and experience do you have related to this position?
Master's Degree and one year of social work/counseling
Bachelor's Degree with two years of social work/counseling
Completion of North Carolina Child Welfare and one year of experience
Non-social worker degree with CPS experience
Degree with related experience
*
5. Please indicate your proficiency in Spanish.
I
I
I
I
*
cannot read, write or speak Spanish
am proficient at reading and writing in Spanish
am proficient at speaking Spanish
am fluent in reading, writing and speaking Spanish
6. Do you have experience in the child care unit at a local Department of Social Services?
Yes
No
*
7. Do you have experience working with any child care subsidy programs?
Yes
No
*
8. Are you familiar with nonprofit agencies such as Child Care Services Association or North
Carolina Partnership agencies?
Yes
No
*
9. Do you have experience managing a caseload?
Yes
No
* 10. List trainings you have completed in regards to child care subsidizes.
* 11. 8. Are you familiar with NCFAST (North Carolina Families Accessing Services thru
Technology) or ever worked with the NCFAST system?
Yes
No
* 12. Describe your experience as a social worker?
* 13. Are you familiar with such programs as Headstart/Early Headstart, Smart Start or NC Pre
K, formally known as More at Four?
Yes
No
* 14. Please describe your interest in human services and any relevant experience?
* Required Question