Queensborough Community College
Non-teaching Department
2014-2015 Academic Year
DEPARTMENT: Academic Literacy Learning Center
MISSION
The Academic Literacy Learning Center (ALLC) provides course mandated and course nonmandated reading, writing, study skills, technology, and academic service-learning project
support to Queensborough Community College students who are enrolled in Academic
Literacy courses so that these students exit remediation and enroll in gateway courses in a
timely manner.
A. DEPARTMENT-SPONSORED ACTIVITIES, 2014-2015
Type of Activity and Topic
COMPUTER LAB
Instructional Technology Support to
Course Mandated Students (Computer Lab
H 239)
Instructional Technology Support to
Course Mandated Students (Computer Lab
H 239)
Adult Literacy Classes Scheduled in ALLC
Computer Lab
Adult Literacy Classes Scheduled in ALLC
Computer Lab
Service Learning Classes Scheduled in
ALLC Computer Lab
Service Learning Classes Scheduled in
ALLC Computer Lab
ALLC Interventions/Workshops with
Instructional Technology Support
ALLC Interventions/Workshops with
Instructional Technology Support
ALLC Computer Lab Orientations
ALLC Computer Lab Orientations
Reading and Writing Recitation Support
Reading and Writing Recitation Support
TUTORING
Small Group Tutoring
Small Group Tutoring
10-hour ACT COMPASS Reading Reviews
10-hour ACT COMPASS Reading Reviews
Organized,
Presented,
or Both
Date
Number
Attending
Both
Fall 2014
1145 Students
Both
Spring 2015
961 Students
Both
Fall 2014
108 Classes
Both
Spring 2015
70 Classes
Both
Fall 2014
20 Classes
Both
Spring 2015
20 Classes
Both
Fall 2014
25 Classes
Both
Spring 2015
30 Classes
Both
Both
Both
Both
Fall 2014
Spring 2015
Fall 2014
Spring 2015
8 Classes
3 Classes
213 Students
239 Students
Both
Both
Both
Fall 2014
Spring 2015
Fall 2014
Both
Spring 2015
470 Students
382 Students
179 Students
Pass: 65%
212 Students
Pass: 61%
Queensborough Community College
Non-teaching Department
2014-2015 Academic Year
USIP Summer Tutoring
Both
Summer 2014
183 Reading
Students
Pass: 54%
170 Writing
Students
Pass: 42%
22 Students
Pass: 32%
6 Students
Pass: 16%
14 Students
Pass: 86%
7 Students
Pass: 43%
5 Tutors
4 Tutors
BE15 Tutoring (AIP Writing)
Both
January 2015
BE15 Tutoring (AIP Writing)
Both
June 2015
BE16 Tutoring (AIP Reading)
Both
January 2015
BE16 Tutoring (AIP Reading)
Both
June 2015
In-Class Tutor Support
In-Class Tutor Support
WORKSHOPS/INTERVENTIONS
10-hour CAT-W Interventions
Both
Both
Fall 2014
Spring 2015
Both
Fall 2014
10-hour CAT-W Interventions
Both
Spring 2015
20-hour ACT COMPASS Workshops for BE
122/226 students with grades of NC
(BE12)
20-hour ACT COMPASS Workshops for BE
122/226 students with grades of NC (BE
12)
20-hour ACT COMPASS Workshops for BE
122/226 students with grades of NC (BE
12)
BE17 Multiple Repeaters Workshop for
Writing Students (tutoring and
instruction)
BE17 Multiple Repeaters Workshop for
Writing Students (tutoring and
instruction)
BE17 Multiple Repeaters Workshop for
Writing Students (tutoring and
instruction)
BE17 Multiple Repeaters Workshop for
Writing Students (tutoring and
instruction)
BE18 Multiple Repeaters Workshop for
Reading Students (tutoring and
instruction)
Both
January 2015
Both
Spring 2015
6 Students
Pass: 67%
Both
June 2015
34 Students
Pass: 44%
Both
Summer 2014
34 Students
Pass: 29%
Both
January 2015
15 Students
Pass: 27%
Both
Spring 2015
13 Students
Pass: 15%
Both
June 2015
17 Students
Pass: 6%
Both
Summer 2014
22 Students
Pass: 41%
64 Students
Pass: 43%
59 Students
Pass: 39%
20 Students
Pass: 65%
Queensborough Community College
Non-teaching Department
BE18 Multiple Repeaters Workshop for
Reading Students (tutoring and
instruction)
BE18 Multiple Repeaters Workshop for
Reading Students (tutoring and
instruction)
BE18 Multiple Repeaters Workshop for
Reading Students (tutoring and
instruction)
Early Exit Workshop for BE111/BE203
Writing Students
Early Exit Workshop for BE111/BE203
Writing Students
Early Exit Workshop for BE121/BE225
Reading Students
Early Exit Workshop for BE121/BE225
Reading Students
STAFF DEVELOPMENT/TRAINING
USIP 2014 Summer Seminar Tutor
Training
Fall 2014 Opening Tutor Training Session
Tutor Training: CATW Scoring
Starfish Training
Tutor Training: Providing Feedback on
CATW Essays
Tutor Training: CATW Scoring and
Curriculum
Tutor Training: Sensitivity and
Interactivity in Tutoring Sessions
Tutor Training: Online Tutoring Sessions
Tutor Training: ALP Committee Meeting
and Discussion
STARFISH
Created appointments, added students,
attendance and speed notes for all
computer lab activities, small group
tutoring sessions, reviews, and
interventions/workshops.
Managed referrals for all Academic
Literacy students.
Managed data collection of all information
collected through Starfish.
2014-2015 Academic Year
Both
January 2015
27 Students
Pass: 26%
Both
Spring 2015
18 Students
Pass: 44%
Both
June 2015
15 Students
Pass: 47%
Both
Fall 2014
Both
Spring 2015
Both
Fall 2014
Both
Spring 2015
45 Students
Pass: 55%
34 Students
Pass: 41%
31 Students
Pass: 87%
9 Students
Pass: 78%
Both
Summer 2014
Both
Both
Both
Both
Summer 2014
Fall 2014
Both
Spring 2015
23 Faculty/
Tutors
13 Tutors
11 Tutors
15 Tutors
22 Faculty/
Tutors
9 Tutors
Both
Spring 2015
11 Tutors
Both
Organized
Spring 2015
Spring 2015
4 Tutors
2 Tutors
Summer 2014
through Spring
2015
36,713
Appointments
Summer 2014
through Spring
2015
Summer 2014
through Spring
2015
1120
Resolved
Referrals
Spring 2015
Queensborough Community College
Non-teaching Department
2014-2015 Academic Year
B. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS OF DEPARTMENT’S ADMINISTRATIVE
STAFF, 2014-2015
Name
Jennifer Maloy
Achievement type
(from menu)
Work Accepted
Work Accepted
Journal Article
Conference
Presentation
Conference
Presentation
Conference
Presentation
Citation
Maloy, Jennifer, Ian Beckford, Beth
Counihan, Joan Dupre, and Susan
Madera. “The Un-Common Read:
Perspectives from Faculty and
Administration at a Diverse Urban
Community College” (accepted for
edited collection, What is College
Reading? Exploring Reading in Every
Discipline).
Maloy, Jennifer, Cheryl ComeauKirschner and Jean Amaral. ““Digital
Storytelling about Human Rights:
Merging Global and Service Learning
in Community College ESL Writing
Classes” (accepted for edited
collection, Learning the Language of
Global Citizenship: Strengthening
Service-Learning in TESOL).
Maloy, Jennifer, Marisa Berman and
Julia Carroll. “From Obscurity to
Valuable Contributor: A Case for
Critical Service-Learning”
(Forthcoming in Basic Writing
eJournal, May 2015).
Chair, “Comparing Basic Writing
Students Across Traditional and
Accelerated Learning Program
Models,” Tampa, FL. Conference on
College Composition and
Communication, March 20, 2015.
“A Tale of Two Placements:
Generation 1.5 Students in ESL and
NSE Writing Classes.” Tampa, FL.
March 21, 2015.
“Writing about Human Rights to
Support Global Learning in ESL
Writing Classes.” National Council for
Teachers of English Conference,
National Harbor, MD. November 22,
2014.
Semester
Spring
2015
Spring
2015
Spring
2015
Spring
2015
Spring
2015
Fall 2014
Queensborough Community College
Grant Awarded,
CETL
Grant Awarded,
Online Educational
Resources
Materials Developed
Sami Baig
Non-teaching Department
2014-2015 Academic Year
“The Effects of Single-Sex Tutoring
Sessions on ESL Writing Students”
“The Mathematics of Nutrition
Science”
Spring
2015
Spring
2015
Accelerated Learning Program
Fall 2014
and Spring
2015
Spring
2015
Fall 2014
and Spring
2015
Fall 2014
& Spring
2015
Fall 2014
Materials Developed ALLC Online Tutoring and Multiple
Repeaters Workshops
Service to College
Academic Senate, Common Read
Committee, CETL Advisory Board,
Publications Committee
Service to
CATW Certified Scorer, Queens
University
College; CATW Consultant, CUNY
Central
Service to the
ACT Testing in the ALLC Computer
College and
Lab. Provided technical support.
Department
Service to the
TV & PowerPoint Integration
Department
Service to the
AL Department Technology
department
Committee member
Service to the
College and
Department
Managed all issues related to Starfish
Service to the
Department
ALLC Website
Service to the
Department
ALLC Resources website
Presentation
Other: Professional
Development
Other: Training
Presented Insight software usage
Received B.S. Computer Science
Other: Promotion
Tenure
Other Promotion
Senior CLT promotion
Presentation
Presented Starfish use in the ALLC to
Vmware Training
Fall 2014
Fall 2014
&
Spring
2015
Summer
2014 to
Spring
2015
Fall 2014
& Spring
2015
Fall 2014
& Spring
2015
Fall 2014
Fall 2014
Spring
2015
Spring
2015
Spring
2015
Spring
Queensborough Community College
Non-teaching Department
2014-2015 Academic Year
other learning center directors and
OAA
Veralab/Pharos Printing Integration
Service to College/
Presentation
Service to
Deploy Veralab/Pharos Integration
College/Department in H239/H339
Service to College
English Department Technical
Interview
Service to
Provided technical support to faculty
College/Department and students participating in the
NEH grant (in H-339)
Service to
Blackboard online ACT/CATW
Department
Reviews
Service to
ALLC Online Student Surveys
Department
Vivian
Kaufman
Workplace Violence Prevention
Online Training
2015
Spring
2015
Spring
2015
Spring
2015
Spring
2015
Spring
2015
Fall 2014
& Spring
2015
Fall 2014
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as
proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, College, University,
community, and/or professional society
Web Site Development
Other (scholarly or creative achievements
comparable to previous categories)
Direction/Choreography/Dramaturgy/Design
(dance, theater, film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency,
amount and period of award)
Curriculum or laboratory development,
workshop conducted
Works submitted/accepted/in press or in
progress; works reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
Queensborough Community College
Non-teaching Department
2014-2015 Academic Year
C. DEPARTMENT CHANGES, 2014-2015
Type (from
menu)
Equipment
Description of
Change
Software
updates
Equipment
Deploy
Veralab/
Pharos
Integration in
H239/H339
To improve
efficiency of
student
management.
Spring
2015
Equipment
TV &
PowerPoint
Integration
To set-up PP
informational
slides on
antiquated TV’s
from foreign
language lab.
Fall 2014
Equipment
Smart Cart
To build new
compact Smart
cart.
Spring
2015
Equipment
Video
production
equipment
Spring
2015
Equipment
Tutoring
resources:
books
To support the
production of
online video
tutorials for online
tutoring services.
To support the
design of
grammar-specific
workshops in Fall
2015.
Personnel/
Josephine
Organization Pantaleo
becomes
Interim Chief
Diversity
Officer, OAA
Reason for Change
To update
Computers in
H237/H239/H339.
Date/
Semester
Fall 2014
Spring
2015
November
21, 2014
Evaluation of Change*
Provided access to
latest technology for
students and faculty
within the department
and lab.
Veralab/Pharos
provided efficient
computer lab
management, desktop
security, and less
stress load on the
printers using the one
card.
Helped students
improve vocabulary
through “Word of the
Week” program;
informed students of
departmental
activities.
Supported faculty use
of portable technology
in Humanities building
classrooms.
Supported tutoring for
evening students who
are unable to attend
face-to-face sessions.
Supported language
instruction for ESL
students who need
additional services.
Queensborough Community College
Non-teaching Department
Personnel/
Jed Shahar
Organization serves as
Interim ALLC
Director
Personnel/
Jennifer Maloy
Organization serves as
Interim ALLC
Director
Personnel/
Jose Holguin
Organization hired as STEM
Adviser, with
base at ALLC
Replacing
November
Josephine Pantaleo 22, 2014 –
December
16, 2014
Replacing
January
Josephine Pantaleo 15, 2015 –
June 30,
2015
Spring
2015
Personnel/
Sami Baig
Organization receives tenure
Promotion
Spring
2015
Personnel/
Sami Baig
Organization promoted to
Senior CLT
Promotion
Spring
2015
Personnel/
Hiring of 23
Organization tutors
Service
Service
Piloted online
tutoring
services for
evening
students
through
Blackboard
Begin designing
online tutoring
modules for
writing
students
Spring
2015
Intended to better
serve evening
students; tested
materials for
future online
tutoring modules.
Spring
2015
Intended to better
serve evening
students;
identified through
a needs
assessment to be
necessary to
improve online
resources.
Spring
2015
2014-2015 Academic Year
Maintained continuity
of service in ALLC
tutoring center and
computer lab.
Maintained continuity
of service in ALLC
tutoring center and
computer lab.
Supported enrollment
for the Department of
Academic Literacy’s
courses and
workshops; linked
ALLC to Freshman
Academics.
Maintained quality of
service in ALLC
tutoring center and
computer lab.
Maintained quality of
service in ALLC
tutoring center and
computer lab.
Maintained continuity
of service in ALLC
tutoring center and
computer lab.
Received and provided
feedback for
approximately 55
student submissions in
the months of April
and May.
Completed outlines for
4 tutoring modules, to
be produced and
uploaded to the ALLC
website this summer.
Queensborough Community College
Non-teaching Department
Service
Strengthened
and formalized
tutoring
services for
ALP students
Provided
additional support
to ALP students
who did not pass
their exit exam on
their first attempt.
Fall 2014
and Spring
2015
Service
ACT Testing
offered in ALLC
computer lab,
in coordination
with the
Testing Center
Under the
coordination of
Jose Holguin,
design and
distribute an
Academic
Literacy
Summer
Catalog for
students
Provided technical
support.
Fall 2014
Intended to aid
students, faculty,
and advisers in
choosing and
enrolling in
appropriate
courses for the
summer.
Spring
2015
Service
2014-2015 Academic Year
Worked with ALP
students in the fall
spring. Contributed to
55% pass rate for
writing and 64% for
reading in the fall and
69% pass rate for
writing and 87% for
reading in the spring.
Ensured all eligible
students were able to
take exit exams in a
timely manner.
Supported enrollment
for summer workshops
and courses offered
through the
Department of
Academic Literacy.
Over 115 students
enrolled in June
courses/workshops.
MENU
Type of change
Personnel or
organizational
change
Service, program,
or project change
Facilities/space
Equipment
Other
Description
New personnel, retirees, resignations, organizational changes,
addition of departmental responsibilities, CCAS (13.3b),
reclassification, merit increase, etc.
Changes to the number, volume, or type of services, programs, or
projects
Renovations or development of new facilities (i.e., computer
laboratories or relocation)
Acquisition of new or disposition of old equipment
Other changes affecting the department not included above and
including interactions with other departments