Queensborough Community College
DEPARTMENT:
Non-teaching Department
2013-2014 Academic Year
Academic Literacy Learning Center
MISSION
The Academic Literacy Learning Center (ALLC) provides course mandated and course nonmandated reading, writing, study skills, ePortfolio, and academic service-learning project support
to Queensborough Community College students who are enrolled in Academic Literacy courses
so that these students exit remediation and enroll in gateway courses in a timely manner.
A. DEPARTMENT CORE ACTIVITIES AND PERFORMANCE
Core Activities
Key Performance
Indicators
Indicators to
Be Assessed
Briefly list the major activities conducted or performed
to support the mission of the department.
Briefly list the
corresponding Key
Performance Indicators
(KPIs) that measure the
effectiveness of the
department’s activity. Key
performance indicators are
not outcomes—for example,
a KPI might be “volume of
service,” whereas an
outcome might be “increase
volume of service by 5
percent”).
Yes or no.
Indicators to be
assessed should
come from the
previous year’s
report, part F,
column 4.
Provide 20-hour ACT
COMPASS Reading
Workshops to students
exiting BE 122 and BE
226 with grades of NC
(BE 12)
Provide 10-session
reading interventions
for BE 122 and BE
226 Students exiting
remediation
Provide 4-session
CATW Interventions
for BE 112 and BE
205 students exiting
remediation
Early Exit Preparations to accelerate exit from
remediation for BE 201, 2013, and 111 students
Early Exit Preparatons to accelerate exit from
remediation for BE 121 and BE 225 students
Provide instructional
Volume
Pass rate
Yes
Volume
Pass rates
Yes
Volume
Pass rates
Yes
Volume
Pass rate
Volume
Pass rate
Volume
Yes
Yes
Yes
1
Queensborough Community College
Non-teaching Department
technology support for
all students enrolled in
Academic Literacy
courses.
Provide instructional
technology for course
mandated support
Provide small group
tutoring support to all
students enrolled in
Academic Literacy courses
Provide tutor support for BE 16 workshop
Provide in class support to higher level AL
courses/seminar courses
Provide ePortfolio development support to
students and faculty
Provide clicker usage support to students
2013-2014 Academic Year
Volume
Yes
Volume
Yes
Volume
Course grades
Yes
Yes
Volume
Yes
Volume
Intervention pass rate
Yes
DEPARTMENT-SPONSORED ACTIVITIES, 2013-2014
Type of Activity and Topic
Instructional Technology Support to Course
Mandated Students (Computer Lab H 239)
ALLC Star Fish Tutor Training
Instructional Technology Support to Course
Mandated Students (Computer Lab H 239)
Small group tutoring
Small group tutoring
10-hour CAT-W Interventions
10-hour CAT-W Interventions
10-1 hour ACT COMPASS Reading Review
10- 1hour ACT COMPASS Reading Reviews
20-hour ACT COMPASS Workshops for BE
122/226 students with grades of NC
USIP 2013 CUE Summer Tutor Training Seminar
USIP 2013 Summer Tutor Training
Wrap Up
Early Exit Testing Reading
Early Exit Testing Reading
Early Exit Testing Writing
Early Exit Testing Writing
Organized,
Presented, or
Both
Organized
Date
Number
Attending
Fall 2013
1431
Both
Organized
Fall 2013
Spring 2014
15
Organized
Organized
Organized
Organized
Organized
Organized
Organized
Both
Both
Fall 2013
Spring 2014
Fall 2013
Spring 2014
Fall 2013
Spring 2014
7-1-2013
through June
30, 2014
June 2013
August 2013
Both
Both
Both
Both
Fall 2013
Spring 2014
Fall 2013
Spring 2014
889
482
363
59
31
170
120
pending
11
20
62
9
30
39
2
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
Multiple Repeaters Tutor Training
12- hour Multiple Repeater WRITING Workshop
12-hour Multiple Repeater READING Workshop
BE 17 MR Writing
BE 17 MR Writing
BE 17 MR Writing
BE 18 MR Reading
BE 18 MR Reading
BE 18 MR Reading
BE 16
BE 16
In Class Tutor Support
In Class Tutor Support
Academic Literacy Clicker Support
Academic Literacy ePortfolio support
Reading and Writing recitation support
Both
Both
Both
Both
Both
Both
Both
Both
Both
Organized
Organized
Organized
Organized
Both
Both
Both
Spring 2014
Fall 2013
Fall 2013
January 2014
Spring 2014
June 2014
Jan 2014
Spring 2014
June 2014
Jan 2014
June 2014
Fall 2013
Spring 2014
2013-14
2013-14
Fall 2013
Reading and Writing recitation support
Both
Academic Service-Learning Activities
Academic Literacy Learning Center Orientations
Both
STARFISH Staff Development Sessions
STARFISH Staff Development Sessions
Adult Literacy Classes Scheduled in ALLC
Computer Lab
ALLC Computer Lab Orientations
ALLC computer Lab Orientations
ALLC Interventions/Workshops with
Instructional Technology Support
Both
Both
Both
5
110
70
78
64
pending
66
64
pending
3 tutors
2 tutors
2
2
15 classes
10 classes
345
Classes
Spring 2014 200
classes
F 2013/Sp 14 20 classes
Fall 2013
8
Spring 2014 6
Fall 2013
30
Spring 2014 15
60 classes
Both
Both
Both
Fall 2013
Spring 2014
Spring 2014
10
10
60 classes
C. INDIVIDUAL ACTIVITIES/ACHIEVEMENTS OF DEPARTMENT’S
ADMINISTRATIVE STAFF, 2013-2014
Name
Josephine
Pantaleo
Achievement type
(from menu)
Conference
Attended/Presentatio
n
Conference
Presentation
Workshop Attended
Workshop Attended
Citation
Teagle Foundation Grant Planning
Convening; Scottsdale, Arizona; July 7Jul11, 2014
Learning Inside and Outside the
Classroom; CUE conference May
2,2014
CETL: Reflection
Writing in the 21st Century by Kathleen
Semester
Summer 2013
Spring 2014
Spring 2014
Fall 2013
3
Queensborough Community College
Workshop Attended
Workshop Attended
Workshop Attended
Workshop Attended
Conference
Attended/Participant
in sub-committee
Sami Baig
Workshop attended
Training
Continuing Education
Continuing Education
Continuing Education
Vivian
Kaufman
Continuing Education
Continuing Education
Online Training
Non-teaching Department
2013-2014 Academic Year
Blake Yancy
CETL Faculty Inquiry Group Member:
Publishing Your Pedagogical Project
Rubin Museum Visit and Overview
Campus-based Partnerships in
Pedagogical Research
Ethics Information Session for Faculty,
HEOs, and other Policy Filers
New York Campus Compact
Community College Engagement
Institute for Two-Year Colleges /Teagle
Foundation sub-committee meeting;
January 27, 2014
CETL: Course Design
Starfish Training
College Class: Assembly Language
Programming
College Class: Object-Oriented
Programming
College Class: Algorithms & Data
Structures II
College Class: Operating Systems
College Class: Networking Computing
Preventing Sexual Harassment
STARFISH Orientation
Fall2013/Spring
2014
Fall 2013
Fall 2013
Fall 2013
Spring 2014
Spring 2014
Summer 2013
Fall 2013
Fall 2013
Spring 2014
Spring 2014
Spring 2014
Fall 2013
Fall 2013
MENU
Book - authored
Book – edited
Newspaper/Magazine Article
Journal Article, other
Journal Article, peer-reviewed
Book, Chapter
Conference Presentation, other
Conference Presentation - published as proceedings
Book, introduction, preface, etc.
Lecture (Invited)
Art Exhibit Curated
Art Exhibited (juried show)
Service to department, College, University,
community, and/or professional society
Web Site Development
Other (scholarly or creative achievements
comparable to previous categories)
Direction/Choreography/Dramaturgy/Design (dance, theater,
film)
Performance (music, dance, theater)
Music Composition Published/Performed
Play Produced/Performed
Review/Commentary (including Blogging)
Awards
Patent
Materials Development
Grants awarded (title, awarding agency, amount and period
of award)
Curriculum or laboratory development, workshop conducted
Works submitted/accepted/in press or in progress; works
reprinted/republished
Service as a reviewer/editor/consultant
Conference, workshop, training attended
Other (please explain)
4
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
D. DEPARTMENT CHANGES, 2013-2014
Type (from
Description of Change
menu)
Facilities/ Transitioned H 339 from a traditional
Space
classroom to the Academic Literacy Smart
class room H-339
In addition to his regular duties in H239, the
ALLC CLT took on additional
responsibility of setting-up the Academic
Literacy H339 Smart class room in the
summer of 2013. During this task, he
deployed 27 HP 8300 model PC’s, imaged
the computers, secured computers with
security locks, re-imaged sympodium
computer and deployed the HP LaserJet 600
printer. He also created the Smart class
room policies to insure computer lab safety
and security. In order to complete this
project in a timely fashion for the fall
semester, on some occasions the ALLC
CLT remained extra hours to complete his
work.
Once the H339 Smart class room was
implemented, the ALLC CLT continued to
manage the following tasks and
responsibilities:
• Resolved all hardware and software
issues
• Assisted student and faculty/staff users
regarding the use of supported software
applications and hardware
• Provided instructional support on
equipment use
Reason for
Change
Improve and
increase the
delivery of
curriculum
content through
technology to
students
enrolled in
Academic
Literacy
courses
Date/
Semester
Summer
2013, Fall
2013 and
Spring
2014
Evaluation
of Change*
Met
expectations
.
Expanded
the use of
instructional
technology
to support
Academic
Literacy
curriculum
and
students;
Provided an
improved
delivery of
instruction
for the
various
ALLC
interventions
5
Queensborough Community College
Service
Non-teaching Department
Implement STARFISH
During the summer of 2013, The ALLC
CLT took the lead initiative and additional
responsibility for setting up the ALLC on
Starfish. He scheduled a time to meet with
Starfish administrator to explain the ALLC
legacy student tracking system and together
they modified the new system for the
learning center. Using this design, the CLT
took responsibility for implementing the
new set-up by completing numerous steps:
• Requested IT to setup staff email
accounts
• Requested Starfish administrator to
setup staff Starfish user accounts
• Completed user and system testing
• Trained learning center staff on Starfish
use
• Developed and ran STARFISH
workshops for staff
• Provided individual STARFISH
training
• Tested and installed Kiosk swipe for
H239 front desk
• Configured 14 Chrome Book (laptops)
for tutors to use for STARFISH
tracking and placed them in the laptop
cart to secure them.
Improve
student
retention
2013-2014 Academic Year
Summer
2013, Fall
2013 and
Spring
2014
Improved
student
awareness of
the
Academic
Literacy
Learning
Center
services.
Provided
feedback to
AL faculty
on their
students’
usage of the
Academic
Literacy
Learning
Center
interventions
.
Provided
tracking of
student
usage of the
ALLC.
Once Starfish was implemented, the CLT
continued the following tasks during Fall
2013 and Spring 2014 semesters:
• Requested IT personnel to setup staff
email accounts
• Added staff into Starfish Table Builder
App
6
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
•
Equipment
Requested Starfish administrator to
setup ALLC staff user accounts.
• Provided individual training for faculty
and staff
• Created scheduling containers for
Starfish Computer Lab staff
• Resolved all Starfish hardware and
software issues
• Retrieved data from Starfish Reporting
Tool
• Assisted ALLC Director with Starfish
related reports.
• Attended Starfish meetings.
The ALLC CLT also managed the
following activities:
• Created appointments, added students,
attendance and speed notes:
o Computer lab Walk-Ins
o Small Group Tutoring
o Reading Reviews
o Writing Reviews
o BE12 NC Workshop
o BE17 Multiple Repeaters Reading
o BE18 Multiple Repeaters Writing
o Lower Level Reading
o Lower Level Writing
• Referrals Commenting/closing the loop
on Starfish
Purchased Servers: Virtualization
technology H343
ALLC’s two outdated servers were replaced
with a new server. Initially the server sent
by the vendor was not functioning properly.
The hard disk had latency issues. After a
month of troubleshooting, the ALLC CLT
was able to negotiate a second server free of
charge from the vendor. Once the server
was operational, the latest Vmware
Virtualization Technology was
implemented. Currently, the first server is
used as a domain controller. The second
server is used as an FOG Image server.
The old servers
were obsolete.
Lacked hard
disk space and
were not under
warranty.
Summer
2013, Fall
2014 and
Spring
2014
Improved
the
functioning
of the ALLC
software.
7
Queensborough Community College
Equipment
Equipment
Equipment
Equipment
Non-teaching Department
2013-2014 Academic Year
Pharos Printing
The implementation and the use of Pharos
printing was another addition to the ALLC
CLT’s job responsibility. The CLT worked
with the IT department to setup two printing
release stations, and he added the Pharos
software to the computer image, trained his
staff and manually added first time student
users into the system.
Once Pharos was implemented, he assumed
the responsibilities, for the following:
• Train faculty, staff and students on
Pharos printing station usage
• Adding new users onto the system
• Resolve any hardware and software
issues.
Re-Imaged 96 computers in H239
Transitioning
to this system
allows the
ALLC to be
conservative
with the paper
that is allocated
to it.
Fall 2013
Provided for
more
efficient use
of printing.
Update image
Completed
Replaced and relinquished LaserJet 4350
printer from H239
Deployed two Pharos printer stations and
embedded Pharos software on image in
H239
Stopped
functioning
Provided the
support to
implement the
Pharos printing
system.
Chromebooks
used by the
Tutors to input
Starfish data.
Hardware to
support the
STARFISH
and Pharos
systems
Update image
Fall
2013/Sprin
g 2014
Fall 2013
Spring
2014
Completed
Spring
2014
Completed
Fall 2013
Completed
Fall 2013
Completed
Spring
2014
Completed
Spring
2014
Fall
2013,Winte
r 2014,
Spring
2014 and
June 2014
Completed
Equipment
Deployed 14 Starfish Chromebooks and
created user accounts in H239
Equipment
Deployed 2 Swipe card readers. Pharos
printing and Starfish in H239
Equipment
Re-Imaged 9 computers in H237
Equipment
Relinquished Laptops and HP LaserJet 4350
Printer from H208
Equipment
Relinquished old TVs
Service
Interventions for multiple repeaters of upper
level courses
Outdated and
Stopped
Functioning
Outdated
The Academic
Literacy
Department
identified
students who
had repeated
Completed
Continuing
8
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
upper level
courses
multiple times
with no
success. The
AL Department
suggested that
these students
may be
negatively
impacting the
pass rate on
exit. To
provide added
support to this
cohort, the AL
Department
implemented
multiple
repeater (MR)
interventions
through the
Academic
Literacy
Learning
Center. Various
permutations of
these
workshops
began in Fall
2013, became
institutionalize
d through
CUNYFirst in
January 2014,
and continued
through the
Spring 2014
and June 2014
semesters.
*Please note that, if change has been too recent to evaluate, you may indicate NA.
MENU
Type of change
Personnel or organizational
change
Service, program, or project
change
Facilities/space
Equipment
Description
New personnel, retirees, resignations, organizational changes, addition of
departmental responsibilities, CCAS (13.3b), reclassification, merit increase, etc.
Changes to the number, volume, or type of services, programs, or projects
Renovations or development of new facilities (i.e., computer laboratories or
relocation)
Acquisition of new or disposition of old equipment
9
Queensborough Community College
Other
Non-teaching Department
2013-2014 Academic Year
Other changes affecting the department not included above and including
interactions with other departments
E. ASSESSMENT AND EVALUATION, 2013-2014
Key
Performance
Indicator*
Target
outcome(s) for
Key Performance
Indicator**
Actual
outcome(s)
Recommended
action plan
Exceeded goal.
Updated 8 pages.
Organized
Contend and
added pictures.
Exceeded goals.
Two additional
resources were
added. The front
page of the
website was also
organized and
new content on
several pages was
added.
Exceeded goal.
The new server is
operational along
with a 2nd server.
Continue to
update website as
needed.
Continue
Continue to
update as needed.
Continue
Improved
delivery of
services.
Completed
Transfer of FOG
image server into
the new server
completed
Met goal. The
migration of the
FOG servers
went smoothly.
The new server is
more efficient.
Completed
100% of the 103
computers will be
imaged and
connected to the
new server by the
start of the spring
2014 semester.
BE 205 CATW
intervention
Met goal. All
computers were
imaged and
functional before
the beginning of
the semester.
Improved
efficiency of the
delivery of
services to the
ALLC students.
Completed
Met goal.
The fall 2013 BE
The
metacognitive
Continue
Update ALLC
Website
Update at least 2
pages of the
ALLC website
Update the
ALLC
Resources
Website
Develop and
upload at least 2
additional
resources to the
ALLC Resources
website
Plan, install,
configure, and
implement
virtualization
technology on
the new server.
Transfer current
FOG image
server into a
virtual machine
on the new
server.
Prepare and
image 103
computers and
connect to the
new server.
Server
Virtualization
Technology
operational by
spring 2014.
Develop
sentence
Recommended
status of Core
Activity and KPI
(see menu)
10
Queensborough Community College
structure
activities that
will support
CATW
interventions
for ELL
students
struggling with
language
interference.
participants will
post a 1%
increase in
CATW pass rates
from the 2012-13
CATW
interventions pass
rates.
Non-teaching Department
205 CATW
participants
posted a 45.6%
pass rate. This
pass rate was
1.6% higher than
the
fall 2012 pass
rate of 44.0%..
2013-2014 Academic Year
activity sheet may
have assisted
students with
identifying some
grammatical
issues; however,
to increase the
pass rate, more
BE 112 and BE
205 students need
to attend
additional support
interventions.
With consultation
from the
Academic
Literacy
Department
Chair, BE 205
faculty will
suggest that
students
accumulate their
12-hours of
mandated support
through CAT-W
group
interventions. In
addition,
interventions
need to be
scheduled at the
students’
convenience
rather than at
room availability.
In order to
accommodate
students in the
upcoming
semester, the AL
Department will
reserve H 339 on
Mondays and
Wednesdays from
12:10 to 2 for
11
Queensborough Community College
Non-teaching Department
Provide ACT
COMPASS
Reading
Reviews to
upper level
reading students
preparing for
exit exam
Maintain at least
a 15% of
participation in
reading reviews
Exceeded goal.
Participation in
the reading
reviews remains
above 15% of all
students enrolled
in the upper level
reading courses.
Specifically, in
the fall 2013
semester,
170 BE 122/226
and students
attended reading
reviews.
During the spring
semester, 120 BE
122/226 students
attended the ACT
COMPASS
Reading reviews.
Plan, develop,
and implement
an ALLC
Student Selfregulated/
Self-directed
survey
60% of ALLC
students will
respond that the
reading
prescription form
has helped them
become selfregulated/selfdirected students
A random number
68.3% foun the
reading
prescription form
either helpful or
very helpful
Plan, develop,
86% of students
2013-2014 Academic Year
CAT-W
interventions.
At the completion Continue
of the fall 2013
semester, BE 122
and BE 226
students who
attended reading
reviews posted
pass rates (55%)
higher than the
aggregate pass
rate of all BE 122
and BE 226
students who
tested (50%).
During the spring
2014 semester,
the pass rate for
students who
attended these
reviews was 60%.
This pass rate was
higher than the
departmental pass
rate (58%) for all
BE 122/226
students who
tested the ACT
COMPASS
Reading Exam in
spring.
Therefore, the
efficacy of these
review sessions
seems positive.
Hone the ALLC
ALLC Director
survey
and CLT will
hone the ALLC
survey.
Hone the ALLC
ALLC Director
12
Queensborough Community College
and implement
an ALLC
Computer Lab
survey through
the use of
Survey Monkey
Recruit tutors
for in class
support
of ALLC
computer lab
participants will
find the ALLC
Computer Lab
services helpful to
meeting course
objectives and
will find the
ALLC staff
supportive in
directing them to
sites that support
their course
objectives.
2 tutors will be
recruited and
trained for in
class support
Provide
ancillary
support for
multiple
repeaters of
upper level
courses
At least 15% of
multiple repeaters
will attend
ancillary support
through tutoring
in the ALLC.
Provide
instructional
technology
support for
HIPs
The ALLC will
provide
instructional
technology
support for
Non-teaching Department
2013-2014 Academic Year
randomly
selected to
participate in the
survey monkey
rated their overall
ALLC computer
lab experience as
either good or
excellent.
survey
and CLT will
hone the ALLC
survey.
Met goal.
Two new tutors
were recruited
and trained as inclass tutors.
Met goal.
During the fall
2013 semester,
12-hour
workshops for
planned,
developed, and
implemented for
multiple repeaters
of both reading
and writing
courses.
During January
2014, the
workshops
transitioned to
BE 17 and BE
18. Multiple
repeaters are
compliant with
attendance.
Support is
provided to
faculty and
students working
on HIP projects.
Faculty will be
assigned in class
support if funding
is available.
Continue as
needed.
The multiple
repeater
interventions will
be honed to
provide as much
individualized
instruction to the
students as
funding will
allow.
Continue based
on the discretion
of the college.
HIP projects are
accommodated
based on lab
availability.
Continue
13
Queensborough Community College
faculty
incorporating
HIPs whenever
funding and
staffing is
available.
Provide
The ALLC will
ancillary
plan, develop, and
support for
implement
students
ancillary support
enrolled in
services that will
accelerated
provide enhanced
seminars/classes services to
students enrolled
in accelerated
seminars/classes
Provide support
to students
enrolled in
USIP programs
Provide
ancillary
support to
qualified
students
Non-teaching Department
2013-2014 Academic Year
Met.
Students in
accelerated
classes (ALP)
were provided
support on an as
need basis.
When ALP
students were
identified as
needing
additional support
for their exit
testing, the ALLC
provided/arranged
for individual
sessions
whenever funding
allowed.
70% of students
Met.
Registering and
enrolled in USIP
Tutors were
assigning this
programs will
provided to every substantial group
utilize at least one USIP 2013
of participants to
of the ALLC
seminar class.
3-day
services
At the completion interventions
of the seminar
proved
class, 3-day
challenging.
interventions that Although all of
prepared students the students were
for the exit
serviced, it is
testing were
recommended
provided to all
that test prep for
USIP
these exit exams
participants.
span the entire
218 students
USIP period
attended ACT
rather than having
COMPASS
the prep be
Interventions;
concentrated into
220 students
the last 3 days of
attended CATW
the program.
interventions.
Continue
70% of lower
level students
permitted
qualified to retest
will participate in
Continue to
provide this
early exit
intervention.
Met.
During the fall
and spring
semesters,
students
Set more
challenging bench
marks for early
testing students
for the spring
Modify the
delivery of the
test prep to the
USIP students.
14
Queensborough Community College
Non-teaching Department
enrolled in
lower level
courses
preparing for
exit testing
ALLC
interventions.
identified for
early exit were
required to attend
test prep if they
were to re-test.
Provide 20-hour
ACT
COMPASS
Reading
Workshops for
students with
grades of NC
(BE 12)
75% of students
with grades of
NC will resolve
their NC grade
within one year
Pending
2013-2014 Academic Year
semester.
The number of
students being
approved for
early exit testing
increased
substantially at
the end of the fall
2013 semester.
The results of this
early exit testing,
although
continuing to be
more positive
than the students’
pass rates on
traditional
exiting, dropped
from the fall 2012
rates.
The department
provided more
stringent
guidelines for the
spring semester.
As a result, the
pass rates not
only improved
but substantially
increased. The
spring early exit
pass rate was
54%; the reading
early exit pass
rate was 67%.
Pending
Inform students
in the lower
level classes that
if their
reading/writing
competencies
improve
substantially,
they may be
given the option
to test early.
Pending
Notes:
*The items in this column correspond to “indicators to be assessed” in part A, column 3.
**To be more effective and meaningful, assessment efforts should focus on selected KPIs each academic year; over
time, assessments should be rotated through all the department’s KPIs.
15
Queensborough Community College
Non-teaching Department
2013-2014 Academic Year
MENU
Completed
Continuing
Modified
Discontinued
Core activity has been completed
Core activity and KPI will continue as before
Core activity and KPI have been modified
Core activity and KPI have been discontinued
F. ASSESSMENT PLAN FOR NEW YEAR, 2014-2015
Core Activity
(New Year)
Provide 12 hours
interventions for
early exit writing
testing
Key Performance
Indicator
(New Year)
CATW Pass rate
Provide 12 hours
interventions for
early exit reading
testing
ACT COMPASS
Reading Pass rate
Provide 20-hour
ACT COMPASS
Reading
Intervention
Workshops
ACT COMPASS
Reading Pass rate
Provide BE 17
interventions
CATW Pass rate
Provide BE 18
interventions
ACT COMPASS
Reading Pass rate
Target Outcome(s)*
Plan for Achieving
Target Outcome
50% of lower level
students identified for
early exit from
remediation will
successfully pass the
CATW
Hone the curriculum
for the lower level
writing interventions.
Hire/orient/provide
staff development to
non-teaching adjuncts
who will facilitate
these interventions.
50% of lower level
Explore new reading
students identified for
software.
Hire/orient/provide
early exit from
staff development to
remediation will
non-teaching adjuncts
successfully pass the
reading ACT
who will facilitate
COMPASS Exam
these interventions.
75% of NC students
Explore new reading
will resolve their grade software.
Hire/orient/provide
within one year or
staff development to
three iterations of the
workshop
non-teaching adjuncts
who will facilitate
these interventions.
30% of BE 17 students Develop writing
will successfully pass
activities that focus on
the CATW within 2
sentence development.
iterations.
Hire/orient/provide
staff development to
non-teaching adjuncts
who will facilitate
these interventions
30% of BE 18 students Explore reading
will successfully pass
software programs.
the ACT COMPASS
Continue to reinforce
Reading Exam within 2 the use of
iterations.
metacognitive
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Queensborough Community College
Non-teaching Department
Purchase and
deploy Veralab
software
Wait time for entrance
into the ALLC
Computer Lab
Add at least 2
more
reading/writing
links to the online
reading/writing
resources
Add the
restatement
exercises
developed by the
ET Visual Basic
service-learning
students to the
ALLC desktops.
Deploy and
connect desktop to
the loaner TV.
Create PP
informational
slides to be
projected on to the
TV screen.
Number of links added.
Shorten the students’
wait time in entering
the ALLC Computer
lab
Provide additional
online resources to the
ALLC students.
2013-2014 Academic Year
strategies.
Hire/orient/provide
staff development to
non-teaching adjuncts
who will facilitate
these interventions
The ALLC CLT will
oversee the purchasing,
installing, and testing
of the Veralab.
The ALLC Director
and ALLC CLT will
allocate time to review
online resources.
Restatement exercises
added to the desktops.
Provide reading
restatement QCC
student exercises.
The ALLC CLT will
work with the ASL ET
professor and her
students to implement
these exercises on the
desktop.
50% of students
surveyed will comment
that they received
information concerning
the ALLC services
through the TV
projection.
Improve student
awareness of ALLC
services.
The ALLC Director
and CLT will work at
information text that
will be projected to the
screen.
*Targets indicated here will direct assessment efforts for the following year – see part A, column 3.
Before submitting your year-end report to the Office of Strategic Planning,
Assessment, and Institutional Effectiveness, please send it to your divisional
head or supervising dean for review and approval. Once approved and
ubmitted, the report will be posted as a pdf document on the college’s website.
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