Student’s Name
111 11 Ave, Mishicot, WI 54228 • (262) 111-1111 • careert@earthlink.net
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OBJECTIVE
Training and Human Resource Development position where experience working with
diverse populations and positive evaluations can be utilized
EDUCATION
University of Wisconsin-Stout
Bachelor of Science Degree, Career, Technical Education, and Training
May 2008
Waukesha County Technical College
Associate Degree, Applied Science-Printing and Publishing, December 1999
EXPERIENCE
Ikon Business Solutions Appleton, WI
Senior On-Site Service Specialist, July 2006 - December 2006 (Site was closed)
• Enhanced ability to work in a diverse workplace
• Effectively trained co-workers on proper site procedures
• Demonstrated strong communication skills by providing effective technical support to
co-workers and customers
• Output copy jobs on high speed Canon printers in a production atmosphere.
Sells Printing Co., LLC New Berlin, WI
Preflight Technician/Customer Service Rep., June 2003 - January 2006
• Collaborated with company trainer for customer user groups, and company training
• Assisted in the delivery of such training session
• Developed problem-solving skills and ability to effectively plan, organize, and execute
assignments
• Communication skills to provide technical support and design solutions to customers
• Managed, organized and preflighted all digital files to ensure press ready quality
• Used graphic and desktop publishing software packages
W.O.W. Distributing Co., Inc. Sussex, WI
Sign Technician/Supervisor Assistant, September 1997 – June 2003
• Supervisor of department from 1999-2001; developed strong communication skills
• Assisted with customer service, pricing, inventory and scheduling
• Designed and output advertisements on large-format printers using graphic software
Quad Graphics Sussex, WI
Imaging Department Internship, February - May 1999
• Prepared images for press using color markup, composites, and page layout.
• Knowledge and proficiency in graphic software, particularly Adobe Photoshop
MEMBERSHIP &
LEADERSHIP
• American Society for Training and Development member
• Promoted from CSR Assistant to Lead Preflight Technician
• Completed Leadership Training from MRA-Institute of Management, Inc
• Certificate in Cooperative Education from Waukesha County Technical College
• Chosen as 1 recipient of only 2 internship positions with Quad-Graphics
REFERENCES
AVAILABLE UPON REQUEST