Volume 15, Issue 2 Spring 2009 Reflections on Challenging Times THE SCHOOL OF BUSINESS & ECONOMICS NEWSLETTER Not since the Great Depression of the early 20th century has America seen such economic upheaval and financial distress on both institutional and personal levels. Excitement over the historic election of President Barack Obama has been tempered somewhat with constant news of business failures, record job losses, and the erosion of personal finances. The School of Business and Economics has not been immune to the effects of a floundering economy and, indeed, has been at the forefront of opinion on, and insight into, the global crisis, both on the campus of Winston-Salem State University and in the local community. downsizing decisions – are they basing them on objective performance criteria, strategic initiatives, personal bias, potential contribution to the organization, or “good ole boy/girl” networking? There is some literature that suggests that because the management of firms tend not to change during periods of economic downturn, those who made poor business decisions prior to the layoff are often the individuals who continue to make similar poor decisions with similar results. Many organizations are violating the WARN Act and are not providing sufficient notification to employees or to the local community when their plants close or large layoffs are occurring. With organizational restructuring (right sizing, down sizing, smart sizing or whatever euphemism is being used), there is a greater likelihood of adverse impact on women and minorities in the organization. There is some data in the popular press to suggest that males are being impacted more in the negative economic environment than women. Other longer-term data reflect that the disabled, women and racio-ethnic minorities are often in lower-level positions in the organization, (continued on page 6) Below a collection of thoughts on these challenging times, presented by the faculty of the SBE. The challenges in the global economic environment have a significant impact on the human capital (people resources) in organizations. Often organizations consider the “numbers” and forget that there are real people attached to those numbers. One of the more challenging areas is related to how they are making the Special points of interest: Inside this issue: Reflections on Challenging Times 1, 6-8 Message from the Dean 2 Omicron Delta Epsilon Chapter 2 Top Fall 2008 Graduates 3 Lessons in Employability 4 “A Day at the Fed” 4 Faculty Achievements 5 • Last Day of Classes — April 28th, 2009 • SBE Graduating Senior & Awards Celebration — May 8th, 2009 • WSSU Graduation — May 9th, 2009 • Summer Session I Begins — May 19th, 2009 • Summer Session II Begins — June 25th, 2009 A Message from the Dean 2009 will be long remembered. On a positive note, it will be remembered as the year of the swearing in our first minority president while, on a negaDr. Jessica Bailey tive note, it will be recalled as the year of the worst economic crisis since the great depression. Neither the year’s highs nor its lows have deflected the School of Business and Economics (SBE) from its primary goals of continuous improvement and preparation for reaffirmation of its AACSB accreditation. Spring 2009 has been full of activities that reinforce high quality services for our students and the citizens of the Piedmont region. In fulfillment of our UNC Tomorrow goals, faculty have been deployed to our downtown location to wok closely with the Center for Entrepreneurship and the Center of Excellence in Financial Services. The SBE is preparing to launch new online certificate programs in human resources, non-profit leadership, and global supply chain management. Students have been working with local social service agencies to provide seminars and workshops on various business topics. Renovations have begun on the R.J. Reynolds Center. The Lecture Hall will be equipped with new furniture and carpeting, the corridors will be refurbished and redecorated, and new furniture will be supplied for many classrooms. This semester has also seen a noticeable increase in the outreach activities of our student organizations. More clubs are implementing the principles of professionalism in their activities and setting a fine example for the rest of the campus. Read our story. Share our progress. FOCUS... on Student Organizations Students In Free Enterprise End 2008 on High Notes The WSSU Students in Free Enterprise (SIFE) Team is building on a successful 2007-2008 rebuilding year. Under the leadership of President Malliron Hodge and Vice-President Justin Freeman, and the direction of SIFE Walton Fellows (faculty advisors Nick Daves, Bob Herring, and Notis Pagiavlas), the team has launched into a number of service projects. Among the projects are: • A three months series of “TruOpportunity Builder” workshops in conjunction with Truliant Federal Credit Union and the WSSU Center for Entrepreneurship. • A financial literacy workshop under the auspices of a grant from AIG. • Establishment of a “Green Rams” recycling program in all residence halls. • Co-sponsoring a “Women in Entrepreneurship” panel discussion in conjunction with the Center for Entrepreneurship. • Working with the local Salvation Army in providing life and business skills training to two groups of disadvantaged persons. University Becomes Official Omicron Delta Epsilon Charter Member Winston-Salem State University has been officially chartered as a member of Omicron Delta Epsilon (ODE), the international honor society in Economics, as a result of “high scholastic achievement in the field of Economics.” Dr. Craig Richardson, associate professor of Economics in the School of Business and Economics, serves as the chapter advisor. Student interest in ODE has been high and it is expected to further increase Page 2 interest in the economics major. An induction ceremony is being planned for the spring 2009 semester, with Richard Snelsire, former vice president of Wachovia, agreeing to serve as the induction speaker. As described on the ODE website (www.omicrondeltaepsilon.org): Omicron Delta Epsilon is one of the world's largest academic honor societies. The objectives of Omicron Delta Epsilon are recognition of scholastic attainment and the honoring of outstanding achievements in economics; the establishment of closer ties between students and faculty in economics within colleges and universities, and among colleges and universities; the publication of its official journal, The American Economist , and sponsoring of panels at professional meetings as well as the Irving Fisher and Frank W. Taussig competitions. F O C US FOCUS... on Student Organizations Scenes from WSSU Ram SHRM Group Photo (front row, L to R) Morgan Woods, Courtney Dubose, Krisharn Bunch, Brandon Bell, Lorice Young (back row, L to R) Twila Pemberton, Jessica M. Mouzzon, Malliron Hodge, Dr. Janice Witt Smith (advisor), Denise Dawkins, Joe Hawkins WSSU Ram SHRM at the HR Games N. C. A&T State University March 21, 2009 Jayna Johnson, Krisharn Bunch, Jessica Mouzzon, and Denise Dawkins FOCUS... on Commencement The SBE Congratulates Our Fall 2008 Graduates Photos from the Fall 2008 Graduating Senior & Awards Celebration The SBE’s Top Graduate Performers MIS Page 3 Business Administration Economics Sherena Bethea Rath Leftwich Kristen Steuart Hytham Al-Khatib Outstanding Overall Outstanding Overall Outstanding Overall Outstanding Overall Marketing Joshua Craig Esther Shahin Top Dept. Specialist Outstanding Overall F O C US FOCUS… on Students Students Receive Lessons in Employability from Leadership Pros The students and faculty in the Winston Salem State School of Business and Economics were pleasantly surprised last week when Mr. Robert “Dusty” Staub, Mr. Robert Staub Staub Leadership Solutions, Greensboro, NC and Mr. Hector McEachem , Executive Vice-President of HR, Wachovia Bank, Charlotte, NC, spoke to the audience on “How to Make Yourself more Employable” (Everything you need to know about Leadership). One faculty member stated, “The way they worked together to deliver that presentation was better than Batman and Robin. They were definitely a dynamic duo.” The topic sounded simple, almost self explanatory. However, the concepts were enlightening to everyone sitting in the room. Mr. Staub spoke in detail about his leadership theories that encompass not just how we work but how the way we choose to live impacts how we work. It was truly the most holistic concept of leadership I have ever heard. Specifically, he spoke of the difference between intelligence quotient and emotional quotient. And, in case you did not know, Mr. McEachem would have told you that although your intelligence quotient can get to the door, your emotional quotient is what will get you in the door and keep you in the door. Last year I had the opportunity to attend Mr. Staub’s three day leadership institute. As a former military officer, who has been through endless classes on leadership, this was truly the most transforming leadership training I have ever experienced. And, even though I thought I knew all I needed to know Mr. Staub still threw another angle at me that had me taking copious notes. Although we were informed, we have yet to be transformed. Where our presenters ended our new leadership organization will begin. The ExL (Executive Leadership) organization, specifically designed for students in their junior and senior years, will educate, mentor, and further develop the emotional intelligence of our students. Both Mr. Staub and Mr. McEachem will serve as members of our executive leadership council to help us design and execute a program that will serve to challenge and prepare our students for the rigors beyond their educational life. — article by Beverly D. Johnson Lindsay. SBE Students Spend “A Day at the Fed” Dr. Edward Zajicek and Dr. Craig Richardson, both associate professors of Economics in the School of Business and Economics, travelled with nine economics students to Richmond, Virginia on March 3-4, to attend a conference titled, “A Day at the Fed”, sponsored by the Richmond branch of the Federal Reserve Bank. During the day, WSSU participants viewed panel presentations featuring the Fed’s esteemed economists, along with an hour-long presentation from the President of the Richmond Fed, Jeff Lacker. They ate lunch with students from a dozen other universities, and learned about careers at the Fed. Our students represented the University admirably, asking thoughtful questions directly to the panel of economists during the panel discussions, as well as during the networking sessions. A follow-up discussion is planned after spring break, linking past and future Fed policies with the selfregulation ideals of philosopher Ayn Rand. School of Business & Economics Students Achieve Lamar Evans and Jasmine Claye both won a $500 Scholarship from the Northwest Piedmont Chapter of the North Carolina Association of Certified Public Accountants (NCACPA). Page 4 Samantha Reed and Henry Montgomery both were awarded Certificates valued at $1,039.71 to take the Certified Public Account exam for free by the North Carolina State Board of Certified Public Accountants Examiner. F O C US FOCUS... on Faculty Dr. Gloria Clark was presented with the Disney’s Hollywood Studios Mickey Mouse Outstanding Professor Award by Mr. Gabriel Callaway, a Disney Executive. Gabriel nominated Dr. Clark for this award for her dedication and commitment to academic excellence. Mr. Callaway was one of her students who graduated from Winston-Salem State University School of Business and Economics in 2008. On Wednesday April 29, 2009, Dr. Clark will be honored for her achievement as a newly licensed certified public accountant in the State of South Carolina at the New CPA Oath Ceremony and Luncheon at the Hilton Columbia Center Hotel. She will be sworn in by the South Carolina Board of Accountancy and receive a CPA lapel pin by the South Carolina Association of Certified Public Accountants. Dr. Robert Herring III, associate professor of management, joined the North Carolina Emergency Reserves, a non-military, non-political, nonprofit organization of trained volunteer U.S. Citizen Reserves to respond, assist and aid during disasters or attacks, to provide emergency preparedness training and education to the citizens of North Carolina, and to assist other organizations for the benefit of the State of North Carolina and its citizens. See ncemergencyreserves.org/ He was ap-pointed at the rank of Lieutenant Colonel and at the position of Assistant to the Commander, Second Brigade (western half of North Carolina). Congratulations to both Dr. Janice Witt Smith and Dr. Michael Tracey, who both received awards in recognition of faculty accomplishments in the receipt of program funding for 2007-2008. Dr. Witt Smith received a $69,100 grant for developing an online HR certificate program, while Dr. Tracey received a $10,000 grant for a supply chain management certificate program. Faculty Publications and Presentations Kavas, Alican, " Global Trends, Food Industry and Marketing Practices and Their Impact on Childhood Obesity" , ( coauthored with Aysel Kavas from the Depoartment of Human Performance and Sport Sciences) has been accepted for publication in European Journal of Management . Heilman, G, Book title: Cross-Disciplinary Advances in Human Computer Interaction published by IGI Global Year: 2009 Chapter : Chapter IV “Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument” Kavas, Alican, “Understanding Female Consumers’ Decision Making Styles” (co-authored with Dr. F. Yesilada from Near East University, North Cyprus ) ) has been accepted for publication in the Faculty of Business Journal, Dokuz Eylul University, Turkey Herring, R., Presented an interactive workshop on faculty personal productivity entitled “Faculty personal productivity: Challenges and solutions for faculty and administrators” at the Decision Sciences Institute meeting in Baltimore in November. Bembry, S. A. and Carolyn Anderson. “Adding Audio to a Microcomputer Applications Class to Improve Learning”, IACIS Conference, Savannah, Georgia, October 1-4, 2008. Namit, K., Cherikh, M., Chen, J. The Hadley and Whitin's Exact inventory Model with ARMA Lead Time Demand. European Journal of Management 2008, Vol. 8, No. 2, pp.188-198 Bembry, S. A. and Carolyn Anderson. “Can you Hear Me Now? Using Audio and Video to Improve Instruction and Learning” 2009 UNC TLT Conference, March 13-20, 2009. Cherikh, M., Namit, K. Group Binary Decision-Making with Multiple Agents. International Journal of Operational Research 2009, Vol. 4, No. 1 pp. 55-74 Page 5 F O C US FOCUS on… The World Reflections… continued (continued from page 1) have fewer strategic decision-making responsibilities, and have fewer substantive, lower-placed networks in the organization. As a result, they may not be part of the conversations in which the decisions are being discussed and made, and they are frequently the last hired and first fired. In addition, organizations may be overlooking the impact of the layoffs on the organizational survivors. Recent research by Shore indicates that post-downsizing stress syndrome (for the organizational survivors) includes the following: Trouble concentrating on the job; irritability with fellow workers; anger toward management; higher absenteeism; substance abuse; family problems, feelings of mistrust; health issues; negative attitude toward work; and a sense of helplessness. Most people who have been laid off do not have the eight months of reserve income that Suze Orman suggests is necessary to maintain one’s household when no longer working. Therefore, many individuals find themselves losing whatever assets they had accumulated during their work life. Additional research on employee engagement indicates that organizations are losing billions of dollars because their employees have “checked out” of the workplace. With all of the noise in the work environment including that associate with “downsizing and rumors of downsizing,” less than half of employees are meaningfully engaged in the organization for which they work despite their commitment to the work that they do. Advice to employers: Think carefully about the ways in which you restructure and how you make decisions and communicate those decisions to your human resources. When the economy improves, they will remember how they were treated in the worst of times, and you may become either the employer of choice for them or the employer of last resort. There are significant competitive and productivity issues associated with each. ~Dr. Janice Witt Smith Page 6 The economic challenges faced by North Carolinians are greater than that seen at any time since the Great Depression. While many of the problems that plagued the US and the world during that time are present in the current crisis, including the worldwide systemic collapse of the financial system due to the intermingling of Main Street and Wall Street in an attempt to increase bank profits without sufficient regard to the long-term interests of the banks, others factors are different. In the 1920s, federal deposit insurance was nonexistent, and government deficit spending was anathema. Government, by and large, stayed out of the everyday lives of Americans and was far smaller than it is today. The social safety net did not exist and governments quickly enacted tariffs in a mistaken attempt to jumpstart their economies, not realizing that such tariff increases would result in a collapse in world trade that would make the crisis much worse. All of these factors would suggest that the current situation will not be as bad as what happened during the Great Depression. On the other hand, far fewer individuals were invested in the stock market or owned their own homes, consumers did not have access to widescale debt instruments such as car loans and credit cards, and consumer saving was much greater than it is today. This 'debt overhang' needs to be wound down slowly but surely so that we can be on a sustained economic upswing. Winston-Salem State University with its Center for Excellence in Financial Services and newly reformatted Finance degree that focuses on having its gradu- ates obtain the CFP (Certified Financial Planner) designation, is poised to assist in this endeavor. Only if we continue to invest in education can we hope to emerge from this economic downturn intact and on an upward trajectory. At the same time, we must learn to save more and borrow less from the rest of the world so that we reverse the current trade and financial flow imbalance that has turned us from the world's leading creditor nation to the world's leading debtor nation in one generation. All financial indicators suggest that we will emerge from this current recession sometime in 2010. The current uptick is probably unsustainable for two basic reasons: (1) in the financial sector, recent good news is predominantly the result of countertrade arrangements that are being made through AIG and by government infusions of capital directly in the banks; and (2) the massive 'shock and awe' tactics of the current and previous administrations' fiscal stimuli are being soaked up by the states who are counterbalancing the fiscal stimulus as they are required to balance their deteriorating budgets. Only by adopting rules that allow for states and localities to balance their budgets over the long-term as opposed to on a year-byyear basis and requiring states to save money during good times for the bad times, can we hope to ensure that such downturns do not end up causing economic calamity in the future by slashing government's core functions to such an extent that essential services (education, police protection, etc.) are gutted. In Chinese, the character for crisis also means opportunity. It is our opportunity to use this crisis to remake our financial house by putting it on a more firm footing, reducing our excesses in good times so that we might find ourselves in better shape during bad times. At the same time, investment in education should not be curtained since education and public works are the only two functions of government that end up increasing future productivity and income. This is vital for North Carolinians to achieve their goal of debt reduction since focusing on paying down debt, without also having a plan to F O C US FOCUS on… The World increase income, will result only in lower living standards for all. ~Dr. Zagros Madjd-Sadjadi The current economic meltdown was caused by the pervasive assumption that housing prices would continue to rise. So, what entity deserves the largest share of the responsibility and therefore blame? The mortgage industry, especially the mortgage insurance industry does. When offered a loan they can barely (if that) afford, homeseekers face the temptation of trusting the expert, the mortgage broker. When those homebuyers are also buying mortgage insurance, that behindthe-desk professional faces the temptation of being overly generous to homebuyers. Why? Two reasons. First, mortgage brokers aren't risking their own money. Mortgage brokerage firms originate the mortgage loans, then resell those loans. What happens after the reselling, for better or worse, doesn't affect the mortgage brokerage. So why should the mortgage brokerage worry whether the homebuyers can pay or not? As long as there are investment firms willing to buy those mortgage loans from the mortgage brokerages, then the mortgage brokerages are happy (and profitable)! But, here's the key: investment firms require assurance that the mortgage brokerages are making sound financial decisions, or at least decisions which aren't going to turn sour. That brings us to the second reason: mortgage insurance. Most mortgage loans originated in the 1990's and 2000's required mortgage insurance as part of the deal. Mortgage insurance pays the lender in the event that a homebuyer can't make their mortgage payments. So what risk does the investment firm face? The mortgage insurance makes the mortgage payments to the lender for at least a year, VOLUME 15, ISSUE 2 but possibly for no longer (terms differ). The only way an investment firm can lose money is if the home sits empty for longer than a year. But recall that all this is occurring under the 1990's and 2000's assumption that housing prices would continue to rise. So if a homebuyer can't make their mortgage payments, then the mortgage insurance pays the investment firm while the firm resells the house for a new, higher price! That's a win-win situation for the investment firm, or so it appeared. But in financial matters, nothing lasts forever. Take for example the largest player in the private mortgage insurance industry, MGIC Investment Corp. ("Private" as opposed to one affiliated with the government.) MGIC's closing stock price for the month of September 1991 was $9.06 per share. MGIC stock rose to a monthend high of $75.86 as of June, 2004. but was still as high as $65.00 as of May 2007. Then the reality of declining housing prices hit the market. MGIC's closing price for March 2009 was $1.42 per share, and the company announced that it does not predict a return to profitability during 2009. So in a large nutshell, that's how the economy reached the state it finds itself in today. What happens from here? A capitalistic economy is superb at fixing itself, but the worry is the speed of that recovery. As economist John Maynard Keynes once famously retorted, "In the long run, we're all dead." I suspect the primary goal of President Obama's economic stimulus plan is to blunt the economic trauma of job losses. The more quickly the stimulus plan creates jobs, the further from the bone this economic downturn will cut. And, the hope must be, when our self-righting economy shifts into higher gear again, the government will be able to shift to addressing our governmental budget deficits. Where does the School of Business & Economics (SBE) at Winston-Salem State University fit in all this? For one thing, I can assure you that it's a fun time to be teaching business courses! Nowadays it seems the entire world is experiencing a crash-course on economics and business, and that culture serves as extra motivation for our talented young students to hit the books with a scrutinizing eye. The SBE has always encouraged its faculty members to incorporate current events within the classroom setting, and with students so eager to master the connections between the textbooks and daily news, classroom debates and discussions have seldom been as lively. It's a great time to be a business major. As always, the world which our graduates will enter is very different from the world they left behind upon high school graduation, but those intensive years of study habits have prepared them for the future changes they'll face throughout their entire careers. ~Dr. David Stewart As the Nation’s economic situation deteriorates each successive month, many of us begin to wonder how bad could this recession could really be. Recent data on the economy have been disappointing: 6.2% GDP growth in the last quarter of 2008, an 8.1% national unemployment rate, and a 22% percent drop in consumer spending. Currently, North Carolina’s unemployment rate, at 10.7%, is the fourth highest in the nation and the worst since NC unemployment statistics have been compiled. Yet, despite the prevailing doom and gloom the current crisis, in my opinion, has more to do with broken financial underpinnings of the system than with its faulty economic fundamentals. The worsening access to credit, the collapsing stock market wiping out tens of trillions of dollars of household wealth, bankruptcies of some of the most prominent financial institutions, falling housing prices, and job losses have all affected consumer confidence, as well as their ability to spend (continued on page 8) (continued from page 7) Page 7 WINSTON SALEM STATE UNIVERSITY School of Business & Economics R. J. Reynolds Center 601 Martin Luther King Jr. Dr. Winston-Salem, NC 27110 FOCUS is published biannually by the School of Business and Economics at Winston-Salem State University. For information concerning the newsletter, or to contribute an article, please contact Charles Parrott at (336) 750-2245 or by forwarding an e-mail to parrottch@wssu.edu. Reflections… continued Therefore, I believe that immediate stabilization of the financial system and restoration of credit flow are the necessary prerequisites to economic recovery. What started as a relatively contained subprime lending problem has spread like a wild fire throughout the financial system due to the use of complex, highly leveraged financial derivatives (which entirely escaped regulation), and which poisoned a large part of the banking system. Recent corrective steps, like the proposed joint buyout of mortgage backed securities by the Treasury and private investors are small steps in the right direction. In addition, modification of market value accounting rules, and perhaps restoring some provisions of the Glass-Steagall Act that separated banking from the securities industry, but were repealed in 1999, might be necessary. Over the last 12 months, the Federal Reserve has attempted to inflate the economy by lowering key interest rates to near zero and dramatically increasing the money supply by almost 175%. I don’t believe that the massive fiscal stimulus in its current shape or form is necessary. Moreover, it may only fuel future inflation. Besides financial aid to states that Support the School of Business and Economics Excellence Fund Every dollar that you invest in the SBE Excellence Fund goes directly toward supporting the undergraduate and graduate programs, improving resources and facilities, and enhancing the collegiate experience of our students. have Federal mandates to fill but lack resources to do so, the rest of the stimulus package with the exception of high priority infrastructure projects in the areas of energy transmission and transportation should be rescinded. As the lessons of the previous administration painfully taught us, excessive government spending is not the key to prosperity! Now, a doubling or tripling of that amount is hardly a foundation on which a prosperous economy can be built. ~Dr. Edward Zajicek Please make donations payable to: Winston-Salem State University Foundation, Inc. SBE Excellence Fund R. J. Reynolds Center Winston-Salem, NC 27110 or Go to our website at www.wssu.edu, Remember, your donations are fully tax-deductible.