Purchasing and Supply Chain Management Worldwide Sourcing Chapter Chapter 10 10 Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 1 Chapter Overview Globalization offers the best opportunity to achieve major performance gains. This chapter discusses why companies source worldwide. The challenges of international sourcing are presented in relation to domestic sourcing. The final section discusses the progression from international purchasing to global sourcing. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 2 An Overview of Worldwide Sourcing Dramatic increase in foreign purchasing by U.S. companies over past several decades. • Percentage of companies sourcing worldwide: – 1973 --- 1975 • Increased from 21% to 45% – 1975 --- 1982 • Increased from 45% to 56% Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 3 An Overview of Worldwide Sourcing Dramatic increase in worldwide sourcing by U.S. companies over past several decades. • Percentage of companies sourcing worldwide: – 1982 --- 1987 • Increased from 56% to 71% – 1987 --- Present • Accelerated growth of worldwide sourcing Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 4 Why Source Worldwide • • • • • Cost/Price Benefits Access to Technology Quality Access to Only Source Available Introduce Competition to Domestic Suppliers • React to Buying Patterns of Competitors • Establish a Presence in a Foreign Market Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 5 Barriers to Worldwide Sourcing • Lack of understanding of International procedures • Lack of knowledge of documentation • Resistance to change • Domestic market nationalism • Longer leadtimes and material pipelines Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 6 Barriers to Worldwide Sourcing • Logistical, political, financial risks • Lack of knowledge of foreign business practices • Language and cultural differences • Negotiations can be difficult • Engineering changes, changes in general difficult Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 7 Overcoming Barriers • • • • Education and training Publicizing success stories Globally linked CAD systems Globally linked information systems Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 8 Overcoming Barriers • Foreign suppliers with U.S.-based support personnel • Measurement and Reward systems that encourage worldwide sourcing • Use of third-party agents or intermediaries Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 9 Progressing to Worldwide Sourcing • Obtaining information about worldwide sources - Where do you look for sources? – – – – – International Industrial Directories Trade shows Trading companies Third-party support Trade consulates Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 10 Progressing to Worldwide Sourcing • Supplier selection issues – Don’t assume the foreign supplier can meet your requirements. – Evaluate foreign companies as you would domestic organizations. – Trial orders may help establish a performance record. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 11 Progressing to Worldwide Sourcing • Cultural understanding • Culture is the sum of the understandings that govern human interaction in a society. These understandings result in two broad areas of differences across countries: – Values (the way people think) – Behavior (the way people act) Example--our view on lateness compared with other cultures) Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 12 Progressing to Worldwide Sourcing • Cultural understanding • Knowing where and how cultural differences will appear improves a buyer’s comfort and effectiveness • Major complaint about Americans is our ignorance of other cultures Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 13 Progressing to Worldwide Sourcing • Cultural understanding - Differences in manners are usually not problems unless taboos are violated – Taboos are very deeply held prescriptions • Example: It is totally incorrect to hand something using your left hand in the Middle East • Example: Wearing a white shirt signifies death and mourning in the Philippines Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 14 Progressing to Worldwide Sourcing • Language and communication differences If a supplier is using English as a second language, the buyer should be responsible for preventing communication problems. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 15 Progressing to Worldwide Sourcing • Language and communication differences • Adjust your speaking style – – – – – – Slow down Use extra presentation graphics Write down big numbers Watch your language (profanity, jargon, acronyms) Watch your grammar Watch your body language Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 16 Progressing to Worldwide Sourcing • Language and communication differences • The two largest differences in communication styles across countries are message speed and level of content – Americans generally give fast messages with the conclusions expressed first. This style is inappropriate in many countries, particularly Europe Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 17 Progressing to Worldwide Sourcing • Language and communication differences • The two largest differences in communication styles across countries are message speed and level of content (cont’d). – High-context communication assumes the receiver already understands a great deal of background information Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 18 Progressing to Worldwide Sourcing • Language and communication differences -Bring an interpreter to all but the most informal meetings. Allow an extra day to educate interpreters on your issues and vocabulary Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 19 Progressing to Worldwide Sourcing • Language and communication differences -Document, in writing, the conclusions and decisions made in a meeting prior to leaving -Remember that many words do not translate well Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 20 Progressing to Worldwide Sourcing • Logistical issues - Don’t underestimate the effects of an extended pipeline. • Many foreign countries have less developed infrastructures than the U.S. • This can result in a higher total landed cost for foreign goods. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 21 Progressing to Worldwide Sourcing • Legal issues – The U.S. uses common or case law, which leads to lengthier and more detailed contracts than are found in countries that use code or civil law. – Many foreign countries do not like to deal with U.S. law and long contracts. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 22 Progressing to Worldwide Sourcing • Legal issues – Bribery (facilitating payments) and reciprocity, while illegal in the U.S., are often not illegal oversees. – Have a written and signed document that describes the expectations of the buyer and seller. It does not have to look like a U.S. contract. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 23 Progressing to Worldwide Sourcing • Legal issues – Advanced, industrial countries have legal systems that can be trusted to treat foreign companies fairly. Developing countries may not. – There is no effective legal protection in many countries against intellectual property piracy. Perform a thorough reference check of prospective suppliers. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 24 Progressing to Worldwide Sourcing • Legal issues – True international contracts exist if they follow the Convention on the International Sale of Goods (CISG). The U.S. has signed this convention . Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 25 Progressing to Worldwide Sourcing •Organizational Issues Organizational Support Mechanisms • • • • • • • • • International purchasing offices Worldwide commodity teams Third-party support Worldwide strategy review and coordination sessions Executive steering committee support and guidance Lead buyers as worldwide experts Global matrix structures Information technology systems Finished goods trading companies Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 26 Progressing to Worldwide Sourcing • Organizational Issues - What do International Purchasing Offices (IPOs) do to support international purchasing? – Identify foreign suppliers – Solicit quotes – Expedite and trace shipments – Negotiate supply contracts Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 27 Progressing to Worldwide Sourcing • Organizational Issues - What do International Purchasing Offices (IPOs) do to support international purchasing? – Obtain product samples – Manage technical problems – Represent the buying firm to the suppliers – Manage countertrade – Perform site visits Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 28 Progressing to Worldwide Sourcing • Countertrade Requirements • Countertrade refers to international trade where buyer and seller have at least a partial exchange of goods for goods • Reasons countertrade evolves: – Lack of hard currency to purchase imported goods – Provides a means to sell products in markets in which a country may have otherwise lacked access. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 29 Progressing to Worldwide Sourcing • Countertrade Requirements • U.S. government now takes a more pragmatic view of countertrade • More common with military or high dollar contracts • Purchasing is often a reactive part of countertrade (to support marketing and sales) Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 30 Types of Countertrade • Barter –goods for goods • Counterpurchase – counterpurchase of % of amount of original sale in another industry • Offset – similar to above but in same industry • Buy-Back – portion of output for payment of services • Switch Trading – brokering the goods or credits for the goods through a third party. Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 31 Progressing to Worldwide Sourcing • Costs associated with worldwide sourcing • Total cost in international purchasing is also called landed cost • International purchasing may include many additional cost components compared with domestic purchasing… – – – – Unit price Tooling Packaging Transportation Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 32 Progressing to Worldwide Sourcing • Costs associated with worldwide sourcing • International purchasing may include many additional cost components compared with domestic purchasing (cont’d)… – – – – Duties/Tariffs Insurance premiums Payment terms Fees and commissions Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 33 Progressing to Worldwide Sourcing • Costs associated with worldwide sourcing • International purchasing may include many additional cost components compared with domestic purchasing (cont’d)… – Port terminal and handling fees – Customs broker fees – Taxes Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 34 Progressing to Worldwide Sourcing • Costs associated with worldwide sourcing • International purchasing may include many additional cost components compared with domestic purchasing (cont’d)… – Communication costs – Payment and currency fees – Inventory carrying costs Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 35 Progressing to Worldwide Sourcing • Managing international currency risk • U.S. company purchased machine from Canada in June: – – – – – – $100,000 Canadian for payment in November Exchange rate in June $1U.S. = $1 Canadian Exchange rate in November $1U.S = $.90 Canadian Now $100,000 U.S. = $90,000 Canadian At .9 exchange rate $100,000 U.S. = $111,111 U.S. Cost of machine additional $11,111U.S. 36 Purchasing and Supply Chain Management,. 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 Progressing to Worldwide Sourcing Currency Risk Management • Approaches for managing currency risk… – Purchase in U.S. dollars – Sharing currency risk – Currency renegotiation or adjustment clauses – Currency hedging – Finance department expertise – Currency forecasting – Escape clauses 37 Purchasing and Supply Chain Management 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 Currency Risk Management Currency Adjustment Clauses • Two major types of adjustment or renegotiation clauses: – Delivery-triggered adjustment clause – Time-triggered adjustment clause Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 38 Currency Risk Management Delivery-Triggered Adjustment Clauses A contract for 3000 castings with Nippon Steel is issued on June 1, with delivery of 1000 castings on June 30, July, 30 and August 30. A currency adjustment clause is written in the contract establishing a base exchange rate of 100 yen per dollar +/- 4%. Upper Boundary 104 Yen/$ 100 Yen/$ base Lower Boundary Currency Range 96 Yen/$ June 30: Yen appreciates to 90 yen per dollar. What should happen? July 30: Yen is 97 yen per dollar. What should happen? August 30: Yen moves to 100 yen per dollar. What should happen? Purchasing and Supply Chain Management,. 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 39 Currency Risk Management Time-Triggered Adjustment Clauses An annual contract for castings is agreed to with Nippon Steel. A time triggered currency clause is agreed to with reviews made quarterly. The base exchange rate is 100 yen per dollar +/- 4%. Adjustment review dates are April 1, July 1, and October 1. Upper Boundary 104 Yen/$ 100 Yen/$ Base Lower Boundary Currency Range 96 Yen/$ April 1: Yen appreciates to to 95 yen per dollar. What should happen? July 1: Yen moves to 99 yen per dollar. What should happen? July 30: Yen depreciates to 106 yen per dollar. What should happen? Purchasing and Supply Chain Management,. 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 40 Currency Risk Management Currency Hedging • Hedging involves the purchase and sale of currency contracts • Motivation for hedging is risk aversion and not monetary gain Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 41 Currency Risk Management Currency Hedging • Two primary kinds of hedging – Futures exchange contracts • Trade on currency spot market exchanges – Forward exchange contracts • Issued by banks and traded among institutions Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 42 Currency Risk Management Currency Hedging - Forward Exchange Contract A buying firm purchases 300,000 French motors on September 1 at a cost of 4 francs each. Delivery and payment will occur on December 1. Total contract requires payment of 1,200,000 francs Buyer takes no steps to protect contract from currency fluctuation -Exchange rate on September 1: 1 franc = $.1530 -Expected total cost of contract on September 1 = (300,000 x 4 x .1530) = $183,600 -Exchange rate on December 1: 1 franc = $.1820 -Expected total cost of contract on December 1 = (300,000 x 4 x .1680) = $201,600 -Contract price increased 10% due to currency changes Purchasing and Supply Chain Management,. 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 43 Currency Risk Management Currency Hedging - Forward Exchange Contract A buying firm purchases 300,000 French motors on September 1 at a cost of 4 francs each. Delivery and payment will occur on December 1. Total contract requires payment of 1,200,000 francs Buyer purchases a 90 day forward exchange contract -Exchange rate on September 1: 1 franc = $.1530 -90 day forward rate is 1 franc = $ .1545 -Expected total cost of contract with 90-day forward rate lockin: (300,000 x 4 x .1545) = $185,400 plus bank fees Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 44 International Purchasing Benefits Low er purchase price/cost 5.04 Greater access to product technology 3.49 Im proved supplier relationships 3.46 Greater access to process technology 3.46 Greater appreciation of purchasing 3.44 Higher user satsifaction w ith purchasing 3.36 Higher m aterial, com ponent, or service quality 3.25 Greater supplier responsiveness 3.08 Im proved sharing of inform ation w ith suppliers 3.04 Im proved delivery reliability 3.04 1 2 3 4 5 6 7 1= not realized, 4 = moderately realized, 7 = extremely realized Average across 16 benefits = 3.2 Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield N = 83 Thomson Learning Copyright 2005 45 Global Sourcing Benefits Lower purchase price/cost 5.98 Greater access to product technology 4.69 Improved supplier relationships 4.61 Greater access to process technology 4.54 Greater supplier responsiveness 4.47 Greater appreciation of purchasing 4.25 Better management of supply chain inventory 4.25 Greater standardization of the sourcing process 4.25 Higher material, component, or service quality 4.16 Improved sharing of information with suppliers 4.1 1 2 3 4 5 6 7 1= not realized, 4 = moderately realized, 7 = extremely realized Average across 16 benefits = 4.23 Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield N = 55 Thomson Learning Copyright 2005 46 Global Sourcing Future Directions • Continued refinement/development of the global sourcing process • Develop or obtain human resources with higherlevel skills and a willingness to view the supply network from a worldwide perspective • Develop global performance measures • Establish integrated systems between worldwide units and with suppliers Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 47 Global Sourcing Future Directions • Increased emphasis on doing business with suppliers that have global capabilities • Global sourcing focus will shift from part sourcing to subsystem and system sourcing • Cost reduction pressures will encourage an increased emphasis on emerging supply markets during the development of global agreements Purchasing and Supply Chain Management, 3e Monczka/Trent/Handfield Thomson Learning Copyright 2005 48