2014 MCCVLC Distance Learning Administrators Survey Results & Discussion Who • Twenty-five submissions • • • • • • • • • • • • Alpena Community College Mid‐Michigan Community College Bay College Monroe County Community College Delta College Montcalm Community College Glen Oaks Community College Mott Community College Gogebic Community College Muskegon Community College Grand Rapids Community College North Central Michigan College Henry Ford Community College Northwestern Michigan College Kalamazoo Valley Comm College Oakland Community College Kellogg Community College Schoolcraft College Kirtland Community College St. Clair County Community College Lake Michigan College Washtenaw Community College Macomb Community College Wayne County Comm College District West Shore Community College Organization Structure • Reporting Line – – – – 40% report to Chief Academic Officer (2012 - 37%)(2013 – 42%) 24% report to Academic Dean (2012 - 30%)(2013 – 17%) 12% report to Non-Academic Administrator (2012–4%)(2013 – 13%) 16% report to President • ITC National Survey: more than 72 percent of respondents indicated they reported to the vice-president of academic affairs or to an academic dean. Organizational Structure - 2014 blended - separate distance education office, departmental control of scheduling (11) 32% 44% centralized (i.e. a recognized office that provides administrative oversight of DL program) (6) 24% decentralized (i.e. each discipline is responsible for it’s DL offerings and there is no institutional coordinating office) (8) In 2013: In 2012: In 2011: In 2010: In 2008: In 2006: Centralized – 37%/Decentralized – 21%/Mix – 42% Centralized – 33%/Decentralized – 26%/Mix – 33% Centralized – 33%/Decentralized – 17%/Mix – 46% Centralized – 48%/Decentralized – 19%/Mix – 33% Centralized – 48%/Decentralized – 22%/ Mix – 30% Centralized – 48%/Decentralized – 26%/ Mix – 26% Personnel Full-Time Staff in DE Program Four or more (3) 12% 25% One (5) 21% Three (3) Two (7) 29% 13% Zero (6) 2013 – Majority of Programs had 1 – 2 FT Employees 2012 – Majority of Programs had 0 – 2 FT Employees Personnel Part-time Staff in DE Program Four or more (3) 12% One (7) 40% 28% Three (3) Two (2) 8% 12% Zero (10) 2013 – Majority of programs had 1 – 4 (or more) pt staff 2012 - Majority of programs had 0 – 1 part-time staff Program - Enrollments Fall 2013 online enrollment compared to Fall 2012 4% 20% a decrease from Fall 2012 (5) about the same as Fall 2012 (7) 48% 28% an increase from Fall 2012 (12) No answer (1) Program - Enrollments • What is the percentage of enrollment (credit/contact hr) that your institution’s online program is of the total enrollment for your institution? • Average: 18.75 (2012 - 15%) (2013 – 14.7%) Median: 13.7% (2012 - 15%) (2013 – 12.4%) • Nationally – ITC reports a modest growth of 5.2% in online course enrollments. Program Enrollments • Demand for online courses 4% 48% 48% being met (12) exceeding current class offerings (12) No answer (1) Program 12 10 8 6 4 2 0 Angel (2) Blackboard (10) Canvas (4) Desire2Learn (2) Moodle (7) Other (2) • LMS Switch • Just 2 colleges said “Yes” (8%) – Down from 26% in 2012 • Nationally, LMS switching down to 27% - ITC Survey WebStudy (1) Programs • Assessment of course prior to offering • 76% have some assessment (2012 – 52%)(2013 – 73%) • Assessment of course after offering • 48% report having assessment practices at some point after course is first offered (2012 – 46%) • 24% report working on a review process • Offering online degrees • • • • • In 2014 – 60% offer online degrees (15 colleges) 3 have plans to In 2013 – 58% said yes (14 colleges) In 2012 – 48% said yes In 2011 – 42% said yes Nationally – 87% offer at least one online degree – ITC study Program • Section enrollment caps for online Course MCCVLC ITC Math 24 27 Composition 24 25 Intro Pol Science 24 30 Program • Online remedial classes 4% 28% No (17) 68% Yes, for credit (7) Yes, non-credit only (1) Program • Online competency-based courses No (13) 16% 8% 52% 24% No, but we are investigating the options (6) Not at the present, but are in development (2) Yes (4) Completion Rates 8% 40% 40% 4% 8% About the same (10) Much lower than the overall retention rate for the institution (2) Slightly higher than the overall retention rate for the institution (1) Slightly lower than the overall retention rate for the institution (10) No answer (2) Nationally – 45% claim retention is comparable to on-campus rates; 53% said retention is lower for online classes; 2 percent report retention is higher for online classes than for tradition instruction. ITC – 2013 Study Student Authentication • 100% of respondents require authentic username/passcode access to course • Nationally – 100% have a similar requirement • Other options: • Proctored exams – 21 colleges • Nationally 18% require online students take at least one proctored exam • • • • Plagiarism detections service – 9 colleges Web browser lock-down service – 6 college Student engagement w/academic integrity policy – 7 colleges Authentic assessments – 2 colleges Open Educational Resources • Impact on institutions • 46% - Very Little (50% - Nationally) • 21% - Significant (45% - Nationally) • 33% - Not Sure • Roadblocks to adoption • • • • • • Faculty reluctance to use (20) Lack of faculty awareness (16) (ITC – 76%) Time needed to locate/evaluate resources (18) (ITC – 77%) Credibility of sources (15) (ITC - 48%) Lack of ancillary materials (11) (ITC – 30%) Resistance from administration (2) (ITC – 13%) Course Quality • Regarding course content and rigor – online courses compared to face-to-face traditional courses: • Superior to face-to-face traditional courses • MCCVLC Study – 2 responses, 8% • ITC Study – 14% • Equivalent to face-to-face traditional courses • MCCVLC Study – 17 responses, 68% • ITC Study – 82% • In need of improvement • MCCVLC Study – 6 responses, 24% • ITC Study – 4% Course Development • More colleges using a team development model • 10 colleges use extensively/9 colleges use sometime • Master/template courses • 7 colleges employ master templates for all courses/8 colleges use them sometimes • Average length of time to develop online course • • • • 3 – 6 months – 55% of colleges 1 – 3 months – 29% of colleges 6 – 9 months – 8% of colleges 9 – 12 months – 8% of colleges • Average # of courses developed last year – 10 • Total # of courses developed last year among all - 222 Program - Greatest Challenges Ranking 2014 Ranking 2013 (Spring) ITC Ranking 2013 (Fall) Adequate quality assessment of distance learning courses 1 1 4 Support staff needed for training and technical assistance 2 2 2 Adequate student services for distance learning students Adequate administrative authority Operating and equipment budgets State Authorization regulations 3 4 1 4 5 6 5 3 10 3 5 6 Compliance with new financial aid attendance requirements 7 9 8 Compliance with student authentication regulations Faculty acceptance Organizational acceptance Adequate space for training and technical assistance Student acceptance 8 9 10 11 12 6 7 8 11 12 9 7 11 10 12 Challenge Greatest Challenges Ranking 2013 Callenge Adequate quality assessment of distance learning courses Support Callengestaff needed for training and technical assistance Operating and equipment budgets Adequate quality assessment of distance learning Adequate student services for distance learning courses students Support staff needed for training and technical Adequate administrative authority assistance Student authentication in online courses Operating and equipment budgets Faculty acceptance Adequate student services for distance learning Organizational acceptance students Compliance with new financial aid attendance Adequate administrative authority requirements Student authentication in online courses State Authorization regulations Faculty acceptance Adequate space for training and technical assistance Organizational acceptance Student acceptance Compliance with new financial aid attendance 1 Ranking 2013 2 3 1 4 5 2 6 3 7 8 4 5 9 6 10 7 11 8 12 Ranking 2012 (Spring) 2 Ranking 2012 5 (Spring) 1 2 4 3 5 7 1 9 8 4 3 6 7 9 10 8 11 ITC Ranking 2012 (Fall) 2 ITC Ranking 2012 (Fall) 3 4 2 1 5 3 7 4 10 11 1 5 8 7 6 10 9 11 12 Greatest Challenges • Other Challenges • • • • • Maintaining/Achieving Quality Faculty – Contracts, Training Lack of vision by upper administration Decentralized situation = Responsibility and no authority Lack of commitment from other departments • Public Policy Issues • Future federal regulations – state authorization • HLC Faculty – Greatest Challenges Challenges Ranking 2014 ITC Ranking 2013 (Fall) Engaging faculty in developing online pedagogy 1 1 Evaluation of faculty 2 2 Union contracts 3 Training 4 3 Workload issues 5 4 Technical support 6 6 Buy-in to electronically delivered instruction 7 9 Recruitment 8 8 Compensation 9 5 Intellectual property/ownership issues 10 7 Faculty • Teaching Ratios for online course • • • • • Full time average – 68% ( for 2012 - 63%) Nationally – 57% Part time average – 34% (for 2012 - 37%) Nationally – 43% Everyone continues to have a hard time finding qualified faculty • Limiting number of classes taught • 40% do not limit (for 2012 - 48%) Faculty • Limit the number of courses taught as a full load 40% 60% No (15) Yes (10) Faculty • Interaction with students requirement 32% No (17) 68% Yes (8) Faculty • Mandatory training to teach online 36% No (9) 64% Yes (16) Nationally, nearly 60% require 6 or more hours of training In 2012 – 59% reported mandatory training to teach online Faculty • Re-certification for seasoned online faculty 12% No (16) 24% 64% We are considering this option (6) Yes (3) Student – Greatest Challenges Ranking 2014 ITC Ranking 2013 (Fall) 1 1 2 7 Providing equivalent virtual student services (e.g. financial aid, library services, tutoring) 3 2 Assessing student learning and performance in distance education environment 4 3 Low student completion rate 5 5 Completion of evaluations 6 6 Computer problems/technical support 7 4 Recruitment/interest in distance learning 8 8 Disruptive student behavior 9 9 Challenges Orientation/student readiness for taking distance education classes Cheating/Secure online testing Student Support Services Service Dedicated distance learning program website Online student orientation for distance learning classes (or orientation CD) Dedicated faculty training staff for distance learning program 24/7 faculty help desk and technical support for distance learning classes 24/7 student help desk and technical support for distance learning classes Campus testing center for distance learning classes Online library services Online advising services Online tutoring assistance Online student organization website and services Online plagiarism evaluation Online student course evaluation Online counseling services Online writing lab Online admissions to institution Online information and application to financial aid Online payment of tuition and fees Online registration of courses Online textbook sales Currently offer 15 No plans to offer Plan to offer in the next year 4 3 Plan to offer in two or more years 3 17 1 6 1 19 1 3 1 9 11 0 5 7 13 2 5 21 21 11 13 0 1 4 3 1 2 4 3 3 1 6 6 14 15 21 7 6 22 9 5 0 12 11 3 0 3 3 3 5 0 2 2 1 3 0 0 23 24 25 25 1 1 0 0 1 0 0 0 0 0 0 0 Library Services • Librarian assigned to serve distance learning courses 42% 58% No (14) Yes (10) Library Services • Institution follows ACRL (Association of College & Research Libraries) Standards for Distance Learning Library Services 12% 28% In process (7) 28% No (8) Yes (7) 32% No answer (3) 2014 MCCVLC Distance Learning Administrators Survey Results & Discussion