What We Will Discuss Today
Communication
Promotion
Setting the promotion budget and mix
Advertising
Sales Promotion
Public Relations
What is the Purpose of
Communication?
Steps in Developing
Effective Communication
Identify the
Target
Audience
Determine the
Response
Sought
Choose the
Message
Choose the
Media
Collect
Feedback
Select the
Message
Source
Factors in Setting the
Promotion Mix
Type of product/market
Push versus Pull Strategy
Buyer Readiness Stage
Advertising Objectives
Inform
Persuade
Remind
Creating the Advertising
Message
Message generation
Message evaluation and selection
Message Execution
Selecting Advertising Media
Reach, Frequency and Impact
Media Types
Media Vehicles
Media Timing
Advertising Evaluation
Evaluating communication effects
Pretests
Post-tests
Evaluating sales effects
Goals of Promotions
Informative
Provide information on product characteristics
Remind consumers of product at the time of purchase
Incentive
Price discrimination
Consumption increase
Inventory transfer
Building loyalty
Public Relations Tools
Press relations
Corporate communications
Lobbying
Counseling
What We Discussed Today
Communication and Promotion
Setting the promotion budget and mix
Advertising
Sales Promotion
Public Relations