Public Sector
Manufacturing
Financial Services
Services
Retail
Distribution
Michael Griffiths – Michael Shoemaker – Rebecca Cantrell – Doug Bolen
Industry Focus Commitment
Distribution Value Chain
Global issues forcing change
How is Microsoft helping
Impact on our Customers
Q&A with our Customers
End-to-end visibility
Suppliers
Customers
Distributors
Collaborate
Plan
Buy
Market
Research
Forecasting
Manage
Suppliers
Item
Management
Planning
Supplier Negotiations/Bidding
Stocking
Purchase Contracts and
Agreements
Availability
Purchase
Requests
Alternate Products
Planning
Purchase Order
Management
Visibility
Process
Payments
Sell
Manage
Opportunities
Cross-Sell/Up-Sell
/Commissions
Quotations
and Pricing
Sales Contracts and
Agreements
Receiving
Inspection/
Disposition
Warehouse
Operations
Allocations
Service
Manage
Call
Center
Strategic
Planning
Recruiting and Hiring
Processes
Returned
Materials
Account and
Report
Compensation and Payroll
Activities
Returns
Dispositions
Financial Consolidations
Field Service
and Supply
Finances
Treasury and Banking Assets
Information Assets (Content)
Picking/Packing
Other Direct Operations
Promotions and Rebates
Traceability
Catalog/Price Management
Shipping and
Exports
Transportation
Billing and Process
Receivables
Marketing
Staff
Technology
Fixed
Assets
Property/
Facilities
Projects
Human Resources
and Benefits
Process Change
and Personal Development
Sell/Deliver
(Order to Cash
& Marketing
(Concept to Opportunity)
Plan
(Demand to Available)
Service
Buy
(Consumption to
Replenishment)
(Procure to Pay)
Manage
(Manage the Business)
Staff
(Manage Human Capital)
Customers
Suppliers/Contractors
Collaborate
Blurring Roles, M&A,
and Divestitures
Margin Pressures,
Cost Reduction
Regulatory
Oversight
New Consumer
Expectations
What we hear from our Distribution customers...
Save me
money
Help attract
and retain
customers
Increase our
productivity,
collaboration
Enable
governance,
risk, and
compliance
strategies
Help us
innovate
and grow
our business
Blurring Roles, M&A,
and Divestitures
Margin Pressures,
Cost Reduction
Regulatory
Oversight
New Consumer
Expectations
What our Distribution & CG customers want from Systems…
Visibility across
the Supply Chain
Transaction
History
On
Everything
Examine
Profitability
by Customer
and Transaction
Adapt to
Paperless
Warehouse
and
Web Order
Processing
Flexibility
to add Service
and new Product
Lines
Solution Overview
Industry-specific Capabilities
Manufacturing
Distribution
Services Sector
Retail
Public Sector
Horizontal Capabilities
Procurement
SCM
Inventory
Projects
Financials
GRC
HCM: HR & Payroll
Sales and Marketing
Application Foundation
Master Data
Reference Data
Global Engines
Framework
Server
Tools
Microsoft Technology Stack
Client
pc
phone
browser
Microsoft cloud services
Communications
Collaboration
Business apps
Desktop
management
Identity
Database
$9.5B in Research and Development. The most complete vision for the future.
Platform

Powerful
Enabling Operational
Efficiency
Agile
From Reactive To
Proactive
Simple
Get The Most Out
Of It At Low Cost
In addition, Microsoft’s investments in solutions and related eco-systems improves your people’s productivity, and optimizes your investments
resulting in low TCO, through Microsoft Dynamics AX 2012 pervasive interoperability
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