Changing Landscape of Financial Literacy December 11 , 2009 This presentation does not constitute formal policy or legal advice and should not be relied upon as such. © Student Lending Analytics, LLC Slide 1 Changing Landscape of Financial Literacy A Quiz Suppose you had $100 in a savings account and the interest rate was 2% per year. After 5 years, how much do you think you would have in the account if you left the money to grow? a. More than $102 b. Exactly $102 c. Less than $102 © Student Lending Analytics, LLC Slide 2 Changing Landscape of Financial Literacy A Quiz True or False. Buying a single company stock usually provides a safer return than a stock mutual fund. Imagine that the interest rate on your savings account was 1% per year and inflation was 2% per year. After 1 year, would you be able to: a. Buy more than today? b. Exactly the same as today? c. Less than today? © Student Lending Analytics, LLC Slide 3 Changing Landscape of Financial Literacy Let’s Get Practical How do I file the FAFSA? What grants/scholarships am I eligible for? What are the job prospects and the average wage that I can expect to earn from my degree in …? – Based on this, how much debt can I reasonably take on How can I manage my time best in order to balance work, family and school? Build a monthly budget How can I compare credit card offers? Develop a financing plan that includes a transition to a four year institution. © Student Lending Analytics, LLC Slide 4 Changing Landscape of Financial Literacy Agenda What is financial literacy? Why we need financial literacy What are current federal and state efforts to improve it? What are various models for delivering financial literacy? What is the state of financial literacy today based on the findings from the SLA Flash survey? © Student Lending Analytics, LLC Slide 5 Changing Landscape of Financial Literacy Definitions “The process by which people improve their understanding of financial products, services and concepts, so they are empowered to make informed choices, avoid pitfalls, know where to go for help and take other actions to improve their present and long-term financial well-being.” OECD, “Improving Financial Literacy: Analysis of Issues and Policies” © Student Lending Analytics, LLC Slide 6 Changing Landscape of Financial Literacy Who Says We Need It? “The number one problem in today's generation and economy is the lack of financial literacy.” – Alan Greenspan, former Federal Reserve Chairman “In light of the problems that have arisen in the subprime mortgage market, we are reminded of how critically important it is for individuals to become financially literate at an early age so that they are better prepared to make decisions and navigate an increasingly complex financial marketplace.” – Ben Bernanke, Current Federal Reserve Chairman From Sallie Mae study: – 84% of college students said they need more financial education – 64% wish they had received more financial information in high school – 40% wished they had such information as college freshmen © Student Lending Analytics, LLC Slide 7 Average Percentage of Questions Answered Correctly Changing Landscape of Financial Literacy Financial Literacy Scores Have Fallen Over 10 Year Period 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 57% 52% 52% 52% 50% 1997 2000 2002 48% 2004 2006 2008 Source: JumpStart Coalition Biennial Test of Personal Financial Literacy given to high-school seniors. Notes: From 1997 Press Release: “The 1997 survey results provide a baseline measurement by which to gauge progress toward the coalition's goal of financial competency among all 12th graders by the year 2007. “ © Student Lending Analytics, LLC Slide 8 Changing Landscape of Financial Literacy Student Debt Growing By 8.4% Annually Total Student Loans (In Millions of Constant 2008 Dollars) $100,000 $90,000 Private Loans $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 Federal Loans $10,000 $0 90- 91- 92- 93- 94- 95- 96- 97- 98- 99- 00- 01- 02- 03- 04- 05- 06- 07- 0891 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 Source: College Board: Trends in Student Aid © Student Lending Analytics, LLC Slide 9 Changing Landscape of Financial Literacy Troublesome Debt Levels Exist In Certain Segments Source: Reproduced from College Board Trends on Student Aid, 2009 © Student Lending Analytics, LLC Slide 10 Changing Landscape of Financial Literacy Defaulted Student Loan Portfolio Balance Defaulted Federal Student Loan Portfolio (in billions of dollars) 50.0 $45.6 $39.1 40.0 $31.0 $32.9 $33.6 2006 2007 2008 2009 6.2% 1.9% 16.5% 16.7% 30.0 20.0 10.0 0.0 2005 Annual Growth: Source: SLA Analysis of FSA Collections Report, August 2009 © Student Lending Analytics, LLC Slide 11 Changing Landscape of Financial Literacy Credit Card Debt 1998 2000 2002 2004 2008 Percentage with credit cards 67% 78% 83% 76% 84% Avg. number of credit cards 3.50 3.00 4.25 4.09 4.60 Percentage with 4 or more cards 27% 32% 47% 43% 50% Average credit card debt $1,879 $2,748 $2,327 $2,169 $3,173 Median credit card debt $1,222 $1,236 $1,770 $946 $1,645 14% 13% 21% 16% 21% Balances between $3K-$7K Source: Sallie Mae report “How Undergraduate Students Use Credit Cards” © Student Lending Analytics, LLC Slide 12 Changing Landscape of Financial Literacy Exhibit A: Need For Financial Literacy Programs Source: Sallie Mae/Gallup survey on How America Pays For College, 2009. Note: 27% of survey respondents could not answer the question. © Student Lending Analytics, LLC Slide 13 Changing Landscape of Financial Literacy Exhibit B: PEL Borrowers Not Maximizing Federal Aid Percentage of Students Taking Out Private Loans 100.0% 90.0% 80.0% 64% 70.0% 60.0% 50.0% 14% 48% 40.0% 11% 30.0% 11% 12% 20.0% 10.0% Did Not Apply For Federal Aid Completed FAFSA, No Stafford Borrowed Less Than Maximum 38% 25% 0.0% 2003-04 2007-08 Source: Project on Student Debt analysis of NPSAS data, August 2009 © Student Lending Analytics, LLC Slide 14 Changing Landscape of Financial Literacy Agenda What is financial literacy? Why we need financial literacy What are current federal and state efforts to improve it? What are various models for delivering financial literacy? What is the state of financial literacy today based on the findings from the SLA Flash survey? © Student Lending Analytics, LLC Slide 15 Changing Landscape of Financial Literacy Current Proposals in the Congress State Innovation Completion College Access Senate Bill and Completion Decider State Higher Ed. OR Governor Secretary of Ed. Annual Appropriation $300 million + $150 $138 million million match $250 million Term 5 years 5 years 5 years Eligibility Non-profits Institutions States Non-profits States Non-profits (incl. teacher ed.) Services Loan counseling Default aversion Reduce debt Financial literacy Financial literacy Financial literacy for groups Evaluation historically Clearinghouse under-represent. © Student Lending Analytics, LLC Secretary of Ed. Slide 16 Changing Landscape of Financial Literacy Credit Card Bill Asks For Report on Financial Literacy Due nine months after enactment of bill Report on current state of federal efforts in financial literacy – K-12 – Postsecondary – Adults, particularly low and moderate income Plans to disseminate best practices and high quality curricula Recommend source of revenue, including credit card transaction fees to fund literacy efforts on ongoing basis Six months after report is delivered, strategic plan to be developed by: – Secretary of Education – Director of the Office of Financial Education of the Department of the Treasury – President’s Advisory Council on Financial Literacy © Student Lending Analytics, LLC Slide 17 Changing Landscape of Financial Literacy State of Financial Literacy Programs Color code: Source: JumpStart Coalition © Student Lending Analytics, LLC Yellow = Requires at least one semester course Green = Requires personal finance incorporated into other subject matter Red = No requirement Slide 18 Changing Landscape of Financial Literacy Agenda What is financial literacy? Why we need financial literacy What are current federal and state efforts to improve it? What are various models for delivering financial literacy? What is the state of financial literacy today based on the findings from the SLA Flash survey? © Student Lending Analytics, LLC Slide 19 Changing Landscape of Financial Literacy Financial Literacy Delivery Options Delivery Method One on One Group Online Brochures/Handouts Videos Lectures Dialogue Exercises Experiments Simulations/Games Source: Adapted from MoneyU Pedagogy slide © Student Lending Analytics, LLC Slide 20 Changing Landscape of Financial Literacy Financial Literacy Curriculum Development Great Lakes Financial IQ EdFund Building Futures USA Funds Life Skills TG Positive Balance © Student Lending Analytics, LLC Slide 21 Changing Landscape of Financial Literacy NEFE’s CashCourse Developed by National Endowment for Financial Education Available at no charge to schools; over 300 schools registered Five modules with over thirty sub-modules: – – – – – Financial Basics Paying for College College Life World of Work Economic Survival Tips Tools include interactive budget, financial calculators and worksheets Self-paced program delivery with links to series of articles Lists most popular topics for given school Participating California schools include Los Angeles Harbor College, UC system, Stanford University and Scripps College © Student Lending Analytics, LLC Slide 22 Changing Landscape of Financial Literacy Virginia Tech Program Introduced to freshman class who are strongly encouraged to complete Online class administered through their Blackboard system Each module has learning objectives, presentation, activities, resources and a quiz Seven modules on following topics (20-30 minutes per topic): – – – – – – – Budgets Account management Credit cards Debt management Other benefits available Loan management Consumer rights and responsibilities Final exam is 25 true/false questions drawn from pool of 100 questions © Student Lending Analytics, LLC Slide 23 Changing Landscape of Financial Literacy Community College Programs Terra Community College offers Financial Literacy 101 Course South Mountain Community College – Collaborated with Joyner Walker Foundation Doorways To Dream Fund seeking 5 community colleges to test financial literacy games Elgin Community College uses Financial 101 curriculum developed by Decision Partners IHEP Symposium on Financial Literacy © Student Lending Analytics, LLC Slide 24 Changing Landscape of Financial Literacy Texas Tech University “Red to Black” Program Peer counseling program that offers free financial planning, counseling and workshops Focused on topics such as: – – – – Creating a budget Establishing credit Saving money Repaying debt Peer counselors are juniors, seniors or graduate students in TTU Personal Financial Planning Program Walk-in appointments available as well as scheduled appointments Collaborates with financial aid, student wellness center, resident life Serve both school and surrounding community © Student Lending Analytics, LLC Slide 25 Changing Landscape of Financial Literacy Successful Attributes Relevance with rigor – Financial products change – Financial products have complexity Focus on application and problem solving, not just “book learning” – Let students make mistakes when they don’t matter Actively engages students through variety of media Sustained efforts vs. one-shot deal Zeal for evaluation…please, please, please measure results – – – – Pre- and post-test results Self-reported progress Most important lessons learned Behavioral: debt levels? © Student Lending Analytics, LLC Slide 26 Changing Landscape of Financial Literacy Agenda What is financial literacy? Why we need financial literacy What are current federal and state efforts to improve it? What are various models for delivering financial literacy? What is the state of financial literacy today based on the findings from the SLA Flash survey? © Student Lending Analytics, LLC Slide 27 Changing Landscape of Financial Literacy Profile of Survey Participants School Type School Ownership 50% 40% 30% 20% 10% 0% 50% 40% 30% 20% 10% 0% 4-year private 4-year public 2-year public Other Private Public Other School Size 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 501-2,500 © Student Lending Analytics, LLC 2,501-7,500 7,501-15,000 More than 15K Slide 28 Changing Landscape of Financial Literacy Prevalence of Programs Percentage of Total Respondents 60% 50% 48% 43% 42% 40% 28% 30% 20% 10% 0% Overall 4-year public 4-year private 2-year public Survey question #1: Does your institution currently offer a financial literacy program beyond standard entrance and exit loan counseling to your students? © Student Lending Analytics, LLC Slide 29 Changing Landscape of Financial Literacy Budget For Financial Literacy? Percentage of Total Respondents with Literacy Program 70% 64% 60% 50% 40% 30% 27% 20% 8% 10% 0% Yes No Not Sure Survey question #4: Does the financial aid office currently have any budget for financial literacy activities? © Student Lending Analytics, LLC Slide 30 Percentage of Total Respondents with Literacy Program Changing Landscape of Financial Literacy Financial Literacy Topics 100% 94% 86% 90% 80% 86% 73% 72% 70% 60% 52% 50% 40% 30% 20% 10% 0% Budgeting Loan Repayment Credit Cards Credit Report Privacy Scholarships Survey question #9: What are the topic(s) covered by your financial literacy training? Please select ALL that apply. © Student Lending Analytics, LLC Slide 31 Changing Landscape of Financial Literacy Financial Literacy Topics (Continued] Percentage of Total Respondents with Literacy Program 90% 80% 70% 60% 50% 45% 44% 40% 39% 38% 30% 22% 20% 17% 10% 0% Checkbook Student Loans Issues Investing Earnings Potential Auto Loans Other Survey question #9: What are the topic(s) covered by your financial literacy training? Please select ALL that apply. © Student Lending Analytics, LLC Slide 32 Percentage of Total Respondents with Literacy Program Changing Landscape of Financial Literacy Program Delivery 90% 80% 79% 70% 60% 53% 46% 50% 39% 40% 30% 16% 20% 10% 0% In-person group Reference page workshops on financial aid website Handouts available upon request On-line tutorials Other Survey question #6: How does your institution administer the financial literacy program? © Student Lending Analytics, LLC Slide 33 Changing Landscape of Financial Literacy Responsibility for Program Percentage of Total Respondents with Literacy Programs 90% 83% 80% 70% 60% 50% 40% 30% 21% 20% 16% 9% 10% 6% 7% 1% 0% Financial Aid Student Affairs Academic Dept. Business Office Students Admissions Other Survey question #5: Which department at your institution is responsible for the financial literacy program? Please select ALL that apply. © Student Lending Analytics, LLC Slide 34 Changing Landscape of Financial Literacy Conducts Financial Literacy Sessions Percentage of Total Respondents with Literacy Program 90% 80% 75% 70% 60% 50% 40% 30% 21% 20% 20% 11% 10% 16% 7% 7% Students Servicer 0% Financial Aid Office Guarantor Academic department Lender Other Survey question #8: Who is responsible for conducting the financial literacy workshops? Please select ALL that apply. © Student Lending Analytics, LLC Slide 35 Changing Landscape of Financial Literacy Content Development Percentage of Total Respondents with Literacy Program 90% 80% 75% 70% 60% 50% 39% 40% 30% 21% 20% 17% 22% 15% 9% 10% 0% Financial Aid Office Guarantor Lender Academic department Servicer Students Other Survey question #7: Who develops the content for your financial literacy program? Please select ALL that apply. © Student Lending Analytics, LLC Slide 36 Changing Landscape of Financial Literacy Percentage of Students Impacted Percentage of Total Respondents with Literacy Program 40% 30% 31% 30% 18% 20% 14% 10% 7% 0% 0-10% 11-25% 26-50% 51-75% Over 75% Survey question #10: What do you estimate is the percentage of students served by your institution's financial literacy program? © Student Lending Analytics, LLC Slide 37 Changing Landscape of Financial Literacy Self-Evaluation Percentage of Total Respondents with Literacy Program 50% 40% 40% 30% 27% 22% 20% 10% 9% 2% 0% Excellent Very Good Good Fair Poor Survey question #12: How would you rate the current financial literacy program at your institution? © Student Lending Analytics, LLC Slide 38 Changing Landscape of Financial Literacy Popular Financial Literacy Programs CashCourse 15 Guarantors - Gen. 9 Lenders - Gen. 8 EdFund 6 NSLP 6 USA Funds 6 Dept. of Ed. 4 Great Lakes 4 TG 4 Texas Tech 4 Access Group 3 0 5 10 15 20 Survey question: What source(s) would you recommend for a financial aid administrator interested in developing a financial literacy program for his/her institution? © Student Lending Analytics, LLC Slide 39 Changing Landscape of Financial Literacy Recommended Sources Fifty sources for financial literacy content identified by one hundred survey respondents For complete list of sources recommended, visit the link below: http://studentlendinganalytics.typepad.com/student_lending_analytics/ 2009/09/which-financial-literacy-programs-are-most-popular-withfinancial-aid-community.html © Student Lending Analytics, LLC Slide 40 Changing Landscape of Financial Literacy SLA Financial Literacy Project Phase 1: Develop organized list of available resources targeted to post-secondary students – Subject content – Method of delivery – Include both non-profit and for-profit offerings Phase 2: Analyze pros/cons of leading financial literacy programs – Include focus group made up of college students from various school types – Determine how programs are measuring effectiveness © Student Lending Analytics, LLC Slide 41 Changing Landscape of Financial Literacy Final Thoughts Increasing financial education of students a positive…but question remains what is the most effective way to deliver this information? You are uniquely positioned to deliver the message Good news: Lots of financial literacy programs available Bad news: Lots of financial literacy programs available Providing effective financial literacy programs to students yield benefits to schools: – Higher completion rates – Lower default rates – More successful students © Student Lending Analytics, LLC Slide 42 Changing Landscape of Financial Literacy Questions ???????? © Student Lending Analytics, LLC Slide 43 Student Lending Analytics Contact Information Tim Ranzetta Student Lending Analytics LLC 650-218-8408 tranzetta@studentlendinganalytics.com www.studentlendinganalytics.com © Student Lending Analytics, LLC Slide 44