Implementing GIS As A Government Service – Kuwait Finder Maher Abdel Karim - PMP, GISP, esri ESDA PACI GIS Vision “Build a GIS foundation for State of Kuwait which Utilize PACI’s solid data, infrastructure, and security to provide robust services to Government, Private sectors, and Promote PACI’s Electronic ID as the main Address identifier in Kuwait” PACI A Spatial Prospective • Civil Information System Decree1982/32 • Establish a System which hold personal, and civil Information including Living, and Work locations • Article 6:…. PACI is considered the sole reference to provide information regarding addresses, and people… PACI Relation To Data Sources PACI Civil Information Philosophy Name, CivilID, DoB, Address PACI No., Establishment CivilID Persons Address PACI No. Buildings and Units Neighborhood, Block, Street, Parcel, House, Floor, Unit Type, Usage, Address PACI No. Work Address Establishments License No., Owner, Type, Address PACI No., Establishment CivilID PACI Data Update Sources Municipality Data Education Data Marital Status Persons Buildings & Units Labor Data Establishment Nationality and Immigration Retirement Birth & Death Commercial & License Data PACI Philosophy - GIS Implementation PACI Data Foundation 116998 Establishments Link GIS – Mainframe 99.7% 642538 Units MainFrame Building Information 190129 records Establish GIS Basemap Kuwait Finder DEMO Kuwait Finder Why • Expose PACI massive GIS & Mainframe Information • Provide Kuwait-Oriented Mapping app • Provide Kuwait-Oriented Search Engine • Provide a Unified Addressing system Kuwait Finder Who will Use it (Targeted Audience) • Public • Government Agencies who needs address information • Private Sector who needs address information Kuwait Finder How • Provide Localized Web interface http://gis.paci.gov.kw • Provide Localized Mobile App (iOS,Android) • Provide GIS Based Web Services, and APIs Kuwait Finder - Technology • Mapping Engine esri ArcGIS Server • Mobile Development Native iOS, Android, and esri APIs • Web Development Adobe Flex • Search Engine Apache SOLR • Application Server Microsoft .Net • Infrastructure Virtualized environment over Vmware • Database Microsoft SQL Server Kuwait Finder - Infrastructure Business Continuity / DR site Firewall Application Server ArcGIS Web Adaptor Apache SOLR SQL Server DB Android GIS Server Farm SAN Storage iOS GIS Server Farm Kuwait Finder - Statistics Downloads • Kuwait Finder on iOS Released Jan 2013 • Kuwait Finder on Android Released April 2013 iOS vs Android Daily Downloads OS 300 307433 Kuwait Finder Users 250 (12 %) Number of Downloads 180507 iOS 200 1,616,666 Android Total Arabic Speakers (>15 Years) 150 126926 307433 Total 100 Android iOS 2,349,129 Arabic Speakers Data from International Telecommunication UnionLast updated: Dec 13, 2013 1.6 Mobile subscription/inhabitant in Kuwait 14-May-14 13-May-14 12-May-14 3000000 11-May-14 10-May-14 9-May-14 8-May-14 2000000 7-May-14 6-May-14 5-May-14 4-May-14 3-May-14 1000000 2-May-14 1-May-14 30-Apr-14 29-Apr-14 28-Apr-14 0 27-Apr-14 25-Apr-14 24-Apr-14 23-Apr-14 22-Apr-14 21-Apr-14 20-Apr-14 19-Apr-14 18-Apr-14 Total Kuwait Population (Dec 2013) 17-Apr-14 16-Apr-14 15-Apr-14 14-Apr-14 0 26-Apr-14 50 3,965,144 4000000 Kuwait Finder - Statistics Usage • Total Number of Hits (Jan 2013-May 2014) 140,952,059 Daily Hits 700000 Action Type 600000 100,000,000 500000 1,000,000 400000 10,000 300000 200000 100000 0 100 1 1613145 611249 Success Factors • Management Support and Follow up • Clear Vision, and Road Map • Near Real Time monitoring, follow up, and response • Facebook • Twitter • Email • Call center • Publicity and awareness campaign • Team buy-in, involvement, responsibility, and ownership Kuwait Finder - Achievements • • • • • Registered Trademark in Kuwait First Place Mobile GIS App in esri UC 2013 First Place Web GIS App in esri UC 2013 Excellence Award in GCC E-Gov Conference 2013 Best Mobile App in H.H Salem Al-Ali Al-Sabah Informatics Award 2014 Kuwait Finder – Plans For 2014 • • • • • • • Release of New Version Support of English Navigation Event Mapping New design Enhanced functionality Hosting of 3rd organizations data Thank You